368 Courses delivered Online

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about hotel reception Understand the core competencies and principles of hotel reception Explore the various areas of hotel reception Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert hotel receptionist Hotel Reception Course  Master the skills you need to propel your career forward in hotel reception. This course will equip you with the essential knowledge and skillset that will make you a confident hotel receptionist and take your career to the next level. This comprehensive hotel reception course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this hotel reception course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective hotel reception practice and equip you with the essential skills, confidence and competence to assist you in the hotel reception industry. You'll gain a solid understanding of the core competencies required to drive a successful career in hotel reception. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for hotel receptionist or for people who are aspiring to specialise in hotel reception. Enrol in this hotel reception course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive hotel reception course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this hotel reception can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This hotel reception course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This hotel reception course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This hotel reception course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:05:00 Module 02: How to Converse with Customers? How to Converse with Customers? 00:03:00 Module 03: Rules of Email Etiquette Rules of Email Etiquette 00:03:00 Module 04: Rules of Grooming and Dress Code Rules of Grooming and Dress Code 00:03:00 Module 05: Rules of Telephone Etiquette Rules of Telephone Etiquette 00:01:00 Module 06: Relationship with Customers Relationship with Customers 00:04:00 Module 07: Building Rapport with Customers Building Rapport with Customers 00:01:00 Module 08: Roles and Responsibilities Roles and Responsibilities 00:08:00 Module 09: What is Up Selling? What is Up Selling? 00:01:00 Module 10: What is Cross Selling? What is Cross Selling? 00:01:00 Module 11: Identify the Steps for Selling Identify the Steps for Selling 00:11:00 Module 12: Factors Influencing Buying Decision Factors Influencing Buying Decision 00:05:00 Module 13: Customer Buying Objections Customer Buying Objections 00:01:00 Module 14: Assertive as Reception Assistant Assertive as Reception Assistant 00:03:00 Module 15: Handling Customers Complaints Handling Customers Complaints 00:08:00 Module 16: Tips for Success as a HR Assistant Tips for Success as a HR Assistant 00:03:00 Assessment Assessment - Hotel Reception Mastery 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 3 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about finance analysis and management Understand the core competencies and principles of finance analysis and management Explore the various areas of finance analysis and management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert financial manager or business manager Hotel Financial Management: Income Statements and Balance Sheets Course Master the skills you need to propel your career forward in finance analysis and management. This course will equip you with the essential knowledge and skillset that will make you a confident financial manager or business manager and take your career to the next level. This comprehensive hotel financial management course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this hotel financial management course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective finance analysis and management practice and equip you with the essential skills, confidence and competence to assist you in the finance analysis and management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in finance analysis and management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for financial manager or business manager or for people who are aspiring to specialise in finance analysis and management. Enrol in this hotel financial management course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive hotel financial management course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this finance analysis and management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This hotel financial management course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This hotel financial management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This hotel financial management course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction & Fundamentals Introduction 00:02:00 Introduction to Hotel Operations 00:05:00 Fundamentals of Accounting Concepts 00:03:00 What is Allocation of Expenses 00:04:00 What are Prepayments 00:02:00 Key Terms Used In Hospitality Key Terms Used in Hospitality 00:01:00 Rooms Division Key Terms - Occupancy & Related Terms 00:07:00 Room Division Key Terms ADR and Related Terms 00:06:00 F&B Business - Key Quantity Drivers 00:08:00 Food & Beverage Division - Key Revenue Terms 00:07:00 What are various Revenue Segmentation - Transient Business 00:05:00 Hotel Revenue Segmentation - Group Business 00:05:00 F&B Revenue Segmentation Fundamentals 00:05:00 Standard Templates And Analysis Fundamentals Steps Standard Profit & Loss Templates Prescribed by USALI for Lodging Industries V11 00:11:00 Revenue Reports Analysis Fundamentals 00:05:00 Horizontal Analysis in practice through Room Segment Analysis 00:07:00 Vertical Analysis Explained via Room Segment Report 00:07:00 Combined Analsysis Simplified - Market Segment Report 00:04:00 Revenue Management & Analysis Reports Why You Should know The Business Source 00:05:00 Guest Nationality Report 00:04:00 Booking Lead Period and Booking Pace Concepts 00:04:00 Market Benchmark & Competitor Comparison Report 00:05:00 Upselling & Upgrades 00:03:00 Menu Engineering Report 00:08:00 Expenses & Expense Control Reports Labour Cost Basic Pay & Wages 00:05:00 Labour Cost - Service Charge 00:05:00 Labour Cost - Other Components 00:03:00 Labour Cost Analysis 00:05:00 Other Expenses and Control Reports 00:07:00 Cost Management Ideas Part 1 00:06:00 Cost Management Ideas - Part 2 00:05:00 Overall P&L Analysis Profit & Loss Analysis Steps 00:06:00 Room Division Profit & Loss 00:08:00 F&B Profit & Loss Statement 00:07:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Housekeeping: Housekeeping Online Training Are you looking to develop your Housekeeping: Housekeeping career or start a new business in the UK? Our Housekeeping training can help you enhance your skills in this important industry. The primary topics of this extensive Housekeeping: Housekeeping course include health and safety regulations, as well as housekeeping laws. You'll learn the principles of housekeeping. In addition to teaching how to organize and structure a Housekeeping: Housekeeping department, this course also covers staff management. Budgeting and inventory control are also included in this housekeeping training. You will also learn how to operate the laundry and maintain the carpet during this Housekeeping: Housekeeping Training. Become well-versed in Housekeeping: Housekeeping and acquire excellent practices by enrolling in this course! Special Offers of this Housekeeping: Housekeeping Course This Housekeeping: Housekeeping Course includes a FREE PDF Certificate. Lifetime access to this Housekeeping: Housekeeping Course Instant access to this Housekeeping: Housekeeping Course Get FREE Tutor Support from Monday to Friday in this Housekeeping: Housekeeping Course Other Benefits of this Housekeeping: Housekeeping Online Training Bundle Course 1 PDF Certificate FREE Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will be provided as soon as completing the Housekeeping: Housekeeping Online Training Course] Housekeeping: Housekeeping Online Training Course Curriculum of Housekeeping: Housekeeping Course Module 01: Introduction to Housekeeping Module 02: Housekeeping Operations Module 03: Specialised Housekeeping Areas Module 4: Sustainability Practices in Housekeeping Module 5: Housekeeping Career in the UK Assessment Method of Housekeeping: Housekeeping Course After completing each module of the Housekeeping: Housekeeping Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Housekeeping: Housekeeping Course After completing the MCQ/Assignment assessment for this Housekeeping: Housekeeping Training course, you will be entitled to a Certificate of Completion from the Training Tale. Who is this course for? Housekeeping: Housekeeping Online Training This Housekeeping: Housekeeping course is open to anybody, regardless of expertise level. Requirements Housekeeping: Housekeeping Online Training There are no specific requirements for this Housekeeping: Housekeeping course because it does not require any advanced knowledge or skills. Career path Housekeeping: Housekeeping Online Training With this Housekeeping: Housekeeping Training, you may work in a range of sectors and increase the value of your resume, such as business and administration, finance and accounting and secretarial instruction mentoring Certificates Certificate of completion Digital certificate - Included

Are you ready to embark on an enlightening journey of wisdom with the Catering management bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Catering management: Food Hygiene, HACCP & Food Safety. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Catering Management Course 02: Food Safety Supervision and Management in Catering Course 03: Level 2 Food Hygiene and Safety for Retail Course 04: HACCP Training Course Course 05: Food Allergen Awareness Training Course 06: Food Labelling Course 07: How to Improve Your Food Hygiene Rating Course 08: Higher Technician in Cooking and Gastronomy Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Catering management: Food Hygiene, HACCP & Food Safety bundle illuminate your path to wisdom. The Catering management: Food Hygiene, HACCP & Food Safety bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Catering management: Food Hygiene, HACCP & Food Safety package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Catering management bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Catering management: Food Hygiene, HACCP & Food Safety community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Catering management bundle. Establish robust bases across each course nestled within the Catering management bundle. Decipher intricate concepts through the articulate content of the Catering management bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Catering management bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Catering management bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Catering management bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Catering management bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Catering management bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Catering management journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Catering management Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements To enrol in this Catering management: Food Hygiene, HACCP & Food Safety course, all you need is a basic understanding of the English Language and an internet connection. Career path Armed with the Catering management bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Catering management bundle lays a solid groundwork. Certificates CPD QS PDF Certificates Digital certificate - £4.99 CPD QS Hardcopy Certificate Hard copy certificate - £11.99

Feeling Stuck in Your Career? The Event Management, Conference & Hospitality Management - 30 Courses Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Event Management, Conference & Hospitality Management bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Event Management, Conference & Hospitality Management - 30 Courses Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Event Management, Conference & Hospitality Management bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Event Management, Conference & Hospitality Management - 30 Courses bundle on your job life and career growth! This Event Management, Conference & Hospitality Management - 30 Courses Bundle Comprises the Following CPD Accredited Courses: Course 01: Event Management and Planning Course Course 02: Party Planner Course 03: Event Planner Course 04: Kids Party Planner Diploma Course 05: Wedding Planner Course 06: Hospitality Management Course 07: Concierge Course 08: Restaurant Management Course 09: Catering Management Course 10: Receptionist Skills Course 11: Hotel Revenue Management Course 12: Hotel Chief Accountant Training Course 13: Travel and Tourism Course 14: Travel Agent and Consultant Training Course 15: Tour Guide Training Course 16: Travel Blogger Course 17: Basic Photography Course 18: Customer Relationship Management Course 19: Operations Management Course 20: Delegation Skills Course 21: Career Development Plan Fundamentals Course 22: CV Writing and Job Searching Course 23: Learn to Level Up Your Leadership Course 24: Networking Skills for Personal Success Course 25: Ace Your Presentations: Public Speaking Masterclass Course 26: Learn to Make a Fresh Start in Your Life Course 27: Motivation - Motivating Yourself & Others Course 28: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 29: Decision Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? Upon completion of this online Event Management, Conference & Hospitality Management - 30 Courses Bundle, you will gain the following: CPD QS Accredited Proficiency with this Event Management, Conference & Hospitality Management Bundle After successfully completing the Event Management, Conference & Hospitality Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Event Management, Conference & Hospitality Management Bundle The online test with immediate results You can study and complete the Event Management, Conference & Hospitality Management bundle at your own pace. Study for the Event Management, Conference & Hospitality Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Event Management, Conference & Hospitality Management - 30 Courses bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Event Management, Conference & Hospitality Management bundle, a comprehensive, complete collection of 30 courses. Each course in the Event Management, Conference & Hospitality Management bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Event Management, Conference & Hospitality Management bundle offers the flexibility and convenience to learn at your own pace. Make the Event Management, Conference & Hospitality Management package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Event Management, Conference & Hospitality Management - 30 Courses is perfect for: Expand your knowledge and skillset for a fulfilling career with the Event Management, Conference & Hospitality Management bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Event Management, Conference & Hospitality Management bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Event Management, Conference & Hospitality Management bundle. Learn on your schedule, in the comfort of your home - the Event Management, Conference & Hospitality Management bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Event Management, Conference & Hospitality Management bundle. Certificates CPD Certificates Digital certificate - Included

Course Overview The hospitality industry is filled with possibilities; if you can grasp the right tactics, you can establish a flourishing career in this industry. The Hospitality Management Diploma course is here to introduce you to these tricks and help you climb the career ladder. The Hospitality Management Diploma Course will provide you with the theoretical knowledge and practical skills required in the hospitality industry. From the easy to follow modules, you will be able to identify the fundamentals of hospitality management. You will understand the recruitment and selection method. This course will help you to build your competence in front desk operations, security operations, managing service quality and more. You will grasp the strategies to meet your customers' needs and keep them content with your services.  The Hospitality Management Diploma course is a complete bundle that will teach you the ins and outs of hospitality management. Enroll in the course and kickstart your career in the relevant industry. Learning Outcomes Get valuable insights into the hotel industry Understand the recruitment and selection process followed in this industry Grasp the strategies for managing front desk operations, housekeeping and security operations. Pick up the effective skills for tourism marketing Build the essential knowledge and expertise for managing accounts Learn the tips and tricks to keep your customers satisfied Who is this course for? The Hospitality Management Diploma course is ideal for both the current and future professionals of the hospitality industry. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Hospitality Management Diploma course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Hotel Manager Tourist Group Manager Restaurant Manager Catering Manager Hospitality Management Diploma Module 01: Introduction to Hospitality Management 00:23:00 Module 02: An Overview of Hotel Industry 00:17:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:20:00 Module 04: The Process of Development and Training in Hospitality Industry 00:23:00 Module 05: Management of Front Office Operations 00:18:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:26:00 Module 07: Management of Food and Beverage Operations 00:19:00 Module 08: Management of Service Quality in Hospitality Industry 00:19:00 Module 09: Marketing in Travel and Tourism Business 00:23:00 Module 10: Accounting in Hospitality Industry 00:25:00 Module 11: Customer Satisfaction 00:22:00 Module 12: E-Hospitality and Technology 00:21:00 Mock Exam Mock Exam - Hospitality Management Diploma 00:20:00 Final Exam Final Exam - Hospitality Management Diploma 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this hotel receptionist training course, you will discover the key skills and knowledge needed to excel in the dynamic world of hotel hospitality. From guest relations to reservations and communication, this course will cover all important aspects of hotel hospitality skills making you a confident and professional hotel receptionist. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the rules of grooming and dress code Learn how to communicate with customers Understand the roles and responsibilities of a hotel receptionist Get acquainted with the steps for selling Know the factors influencing buying decisions Learn the customer buying objections Know how to be assertive to become a reception assistant Learn how to handle customer complaints Understand the tips for success as an HR assistant Get acquainted with the rules of email etiquette Know the concept of Upselling Learn Cross-selling Why Hotel Receptionist Training Course right for you? This comprehensive course is beneficial for those who want to gain practical skills in conversing with customers and knowing telephone and email etiquette rules. You will learn the rules of grooming and dress code and techniques to build good customer relationships. In addition, this interactive course will help you build rapport with customers and educate you on the roles and responsibilities of the hotel receptionist. You will have a broad knowledge of upselling, cross-selling, and customer buying objections. By the end of the course, you will gain extensive knowledge in customer relationships, telephone etiquette, email etiquette, and technical concepts such as up-selling and cross-selling. Hotel Receptionist Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction How to Converse with Customers How to Converse with Customers Rules of Email Etiquette Rules of Email Etiquette Rules of Grooming and Dress Code Rules of Grooming and Dress Code Rules of Telephone Etiquette Rules of Telephone Etiquette Relationship with Customers Relationship with Customers Building Rapport with Customers Building Rapport with Customers Roles and Responsibilities Roles and Responsibilities What is Up Selling What is Up Selling What is Cross Selling Identify the Steps for Selling Identify the Steps for Selling Factors Influencing Buying Decision Factors Influencing Buying Decision Customer Buying Objections Customer Buying Objections Assertive as Reception Assistant Assertive as Reception Assistant Handling Customers Complaints Handling Customers Complaints Tips for Success as a HR Assistant Tips for Success as a HR Assistant What is Cross Selling Who should take this course? This comprehensive course is designed for those who want to enhance their communication skills to converse with different clients and learn the tactics to build rapport with customers. It is suitable for those who want to take a step ahead in their career of hotel management. Entry Requirements There are no academic entry requirements for this hotel receptionist training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This hotel receptionist training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Description:  Hospitality Management is a study of people who want to be part of the hospitality industry. In this course, the meaning and definition of hospitality management will be discussed. You will learn the procedures of hospitality management and how you should follow these steps. Then you will learn its history and how it was developed through time. You will also learn the scopes of hospitality, classification of hospitality organisations, and most especially the influence which affects the industry. Who is the course for? Any professional who works in the hotel or part of a hotel's management People who have an interest in hospitality and management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Hospitality Management is a useful qualification to possess, and would be beneficial for the following careers: Accommodation Officer Businessmen Concierge Customer Service Manager Hotel Manager Receptionist. Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 00:30:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Hospitality Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Hospitality Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course Description The Hospitality Management and Restaurant Business: Part 3 course is designed to give you a deeper understanding of different aspects of the restaurant business and hospitality management. In this bite-size course, you will learn about the different marketing strategies that are used in the travel, tourism and hospitality industries. You will learn about the importance of market research in these industries. In addition, you will learn the principles of accounting. You will find out how important consistency is in delivering customer satisfaction. If all these sound good, enrol today and start learning!  Learning outcome  Learn about the different marketing strategies Understand the importance of market research in the tourism industry Know the principles of accounting Realise the importance of consistency in delivering customer satisfaction Analyse the impact of the internet on hospitality businesses How Much Do Restaurant Managers Earn? Senior - £32,000(Appx.) Average - £29,000(Appx.) Starting - £26,000(Appx.) Requirement Our Hospitality Management and Restaurant Business: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hospitality Management and Restaurant Business: Part 3 Module 01: Marketing in Travel and Tourism Business 00:21:00 Module 02: Accounting in Hospitality Industry 00:23:00 Module 03: Customer Satisfaction 00:20:00 Module 04: E-Hospitality and Technology 00:19:00 Module 05: Legal Requirements 00:27:00 Module 06: Complying with the COVID-19 Guidance 00:21:00 Assignment Assignment - Hospitality Management and Restaurant Business: Part 3 00:00:00

Course Description Get instant knowledge from this bite-sized Hospitality and Revenue Management Part - 3 course. This course is very short and you can complete it within a very short time. In this Hospitality and Revenue Management Part - 3 course you will get fundamental ideas of hospitality and revenue management, the key understanding of customer satisfaction, career prospects and so on. Enrol in this course today and start your instant first step towards learning about revenue management. Learn faster for instant implementation. Learning Outcome Understand the revenue management Increase customer satisfaction Know about career prospects in the hospitality industry Understand the promotional strategies Learn about the future of hospitality revenue management in the UK How Much Do Hotel Managers Earn? Senior - £77,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £28,000 (Apprx.) Requirement Our Hospitality and Revenue Management Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hospitality and Revenue Management Part - 3 Module 01: The Revenue Management 00:23:00 Module 02: Customer Satisfaction 00:22:00 Module 03: Promotional Strategies 00:24:00 Module 04: The Future of Hospitality Revenue Management in UK 00:23:00 Module 05: Career Prospects in the Hospitality Industry 00:14:00 Assignment Assignment - Hospitality and Revenue Management Part - 3 00:00:00