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The course aims to provide students with an understanding of the role communication plays in human interaction. The course covers various forms of communication, such as verbal, non-verbal, and written communication, and how they can be used to convey meaning in different contexts.After the successful completion of the course, you will be able to learn: Explore the Definition and purpose of communication. Understand the Elements of Communication. Explore different Models of Communication as Interaction. Understand what effective communication is. Explore Global Media Theories (e.g. Authoritarian, Communist, Libertarian, Social Responsibility, etc. Understand LEVELS OF COMMUNICATION / STRUCTURE. Understand Styles and Techniques: Oral, Written, and Business. Students will learn about the principles of effective communication, including how to identify and overcome communication barriers, how to listen actively and respond appropriately, and how to use communication to build and maintain relationships. The course will also explore the ways in which culture, gender, and power dynamics can influence communication and how to navigate these factors in order to communicate effectively with diverse groups of people. The aim of the course is to provide students with an understanding of the role communication plays in human interaction. The course covers various forms of communication such as verbal, non-verbal, and written communication, and how they can be used to convey meaning in different contexts. Students will learn about the principles of effective communication, including how to identify and overcome communication barriers, how to listen actively and respond appropriately, and how to use communication to build and maintain relationships. The course will also explore the ways in which culture, gender, and power dynamics can influence communication, and how to navigate these factors in order to communicate effectively with diverse groups of people. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Communication as Interaction Self-paced pre-recorded learning content on this topic. Communication as Interaction Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Sales Representative Human Resources Manager Customer Service Representative Marketing Manager Project Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Change the trajectory of your corporate career! Learn how to interact with stakeholders in the "correct" way to succeed in the corporate world. Enrol right away in this stakeholder management bundle to gain the skills you need to succeed in your work. This stakeholder management bundle is created by experts in the field to help you understand stakeholder management better. The courses in this bundle are the most pertinent ones, enabling you to use what you learn in practical situations. You will learn about a variety of subjects, including Microsoft Teams, Emotional Intelligence and Human Behavior, Time Management, Leadership and Management. Through the use of readily available tools, methodologies, and effective communication methods, this course will also enable and prepare you to manage and control your stakeholders. This Stakeholder Management bundle will keep you in the lead whether you're looking to advance your skills for your next position or to get ahead for a promotion. The course places a strong emphasis on developing your personal competency in your chosen subject while also providing crucial career insights in the pertinent work sector. With the help of this course, you'll be able to stand out from the competition and work more productively in the industry. If you need support with the stakeholder management course, we also have professionals that can assist you. Enrol right away to explore the benefits of the stakeholder management course and begin your learning journey. Along with this Stakeholder Management course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Stakeholder Management Bundle Consists of the following Premium courses: Course 01: Stakeholder Management Course 02: Level 2 Microsoft Office Essentials Course 03: Microsoft Teams Course 04: Report Writing Course 05: Working from Home Essentials Course 06: Mental Health and Working from Home Course 07: Online Meeting Management Course 08: Effective Communication Skills Course 09: Time Management Course 10: Leadership & Management Diploma Course 11: Emotional Intelligence and Human Behaviour Learning outcome: When you finish this course, you'll learn the following: Stakeholder theories and maps How to establish stable business relations with stakeholders How to engage with Stakeholders How to interact with stakeholders effectively The process of Monitoring and Evaluating the Engagement How to Handle Stakeholder Conflict So enrol now in this Stakeholder Management Course to advance your career! Curriculum of Stakeholder Management Training Module 01: Introducing Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict How will I get my Certificate? After successfully completing the Stakeholder Management course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is open to all students, regardless of academic standing, and is intended for those who want to manage stakeholders effectively. This course will be helpful to everyone who wants to develop their "Professional" and "Personal" selves. Nevertheless, this course will be beneficial for Students Project managers Professionals Software developers Consultants Engineers Requirements Our Stakeholder Management bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. There is no time limit for completing this Stakeholder Management course, it can be studied in your own time at your own pace. Career path This stakeholder management course will assist you in finding employment in this sector, including: Project manager Business analyst Business adviser Business project manager Business development manager Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Introducing Stakeholder Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

The aim of the Implementing Change in Health and Social Care course is to provide students with the knowledge, skills, and strategies needed to effectively plan, implement, and evaluate change initiatives in a healthcare setting. The course aims to equip students with the ability to identify and address the challenges of implementing change, as well as to understand the importance of stakeholder engagement and effective communication throughout the change process. By the end of the course, students should be able to apply these concepts to successfully implement change initiatives that improve organizational effectiveness, patient outcomes, and quality of care in health and social care. The Implementing Change in Health and Social Care course aims to equip students with the knowledge, skills, and strategies needed to effectively plan, implement, and evaluate change initiatives in healthcare. The course covers topics such as identifying and addressing the challenges of implementing change, stakeholder engagement, and effective communication throughout the change process.After the successful completion of the course, you will be able to: Defining the concept of Change Management and change resistance. Explaining the types and causes of change resistance. Learning the various strategies for overcoming resistance to change. Understanding the concept, elements, and steps of the Change Management plan. Learning the concept, levels, and causes of conflicts. Understanding the concept, benefits, and principles of Quality of Care The Implementing Change in Health and Social Care course aims to equip students with the knowledge, skills, and strategies needed to effectively plan, implement, and evaluate change initiatives in healthcare. The course covers topics such as identifying and addressing the challenges of implementing change, stakeholder engagement, and effective communication throughout the change process. By the end of the course, students should be able to apply these concepts to improve organizational effectiveness, patient outcomes, and quality of care in health and social care. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Implementing Change and Dealing with Resistance in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Implementing Change in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Step into the realm of inclusivity with our transformative course, 'Inclusive Communities: Disability Awareness and Inclusion Training.' Uncover the nuances of disabilities and the power of fostering an inclusive environment through a dynamic curriculum. From the legal landscape surrounding disability rights to effective communication strategies, this course provides a comprehensive exploration. Elevate your awareness, challenge preconceptions, and become an advocate for creating truly inclusive communities. Learning Outcomes Develop a nuanced understanding of various disability models and their implications. Navigate the legal framework governing disability rights and workers' duties. Acquire effective communication strategies to foster a more inclusive workplace. Master the art of recruiting, managing, and promoting individuals with disabilities. Cultivate skills to create a genuinely inclusive workplace that champions diversity. Why choose this Inclusive Communities: Disability Awareness and Inclusion Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Inclusive Communities: Disability Awareness and Inclusion Training course for? HR professionals seeking to enhance workplace inclusivity. Managers and supervisors aiming to create a diverse and welcoming environment. Individuals passionate about advocating for disability rights and awareness. Team members interested in developing effective communication strategies. Anyone committed to fostering inclusive communities. Career path Inclusion Coordinator: £28,000 - £35,000 Disability Employment Specialist: £25,000 - £32,000 Diversity and Inclusion Officer: £30,000 - £40,000 HR Manager: £35,000 - £45,000 Training and Development Specialist: £30,000 - £38,000 Workplace Accessibility Consultant: £28,000 - £36,000 Prerequisites This Inclusive Communities: Disability Awareness and Inclusion Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Inclusive Communities: Disability Awareness and Inclusion Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Concept of Disabilities and Inclusion Concept of Disabilities and Inclusion 00:12:00 Module 02: Disability and The Law Disability and The Law 00:11:00 Module 03: Models of Disability Models of Disability 00:11:00 Module 04: General Duties of Workers' Representatives General Duties of Workers' Representatives 00:08:00 Module 05: Ensuring Health and Safety for Disabled People Ensuring Health and Safety for Disabled People 00:16:00 Module 06: Managing Workers with Disabilities Managing Workers with Disabilities 00:11:00 Module 07: Effective Communication Strategies with Disabled People Effective Communication Strategies with Disabled People 00:09:00 Module 08: Recruiting People with Disabilities Recruiting People with Disabilities 00:12:00 Module 09: Promotion Promotion 00:09:00 Module 10: Creating an Inclusive Workplace Creating an Inclusive Workplace 00:13:00

Legal Writing and Drafting Skills Why Attend There is a misconception that legal writing and legal drafting is the same but there is a substantial difference between the two. While legal writing typically deals with persuasive documents such as court briefs and legal letters, legal drafting involves creating documents such as contracts. They are both equally important in legal practice.  Legal writing is an important skill needed in every practice area of law. Words are used to advocate, inform, persuade and instruct. Are you giving the right impression? Are your clients receiving the right message? This course focuses on clear legal writing for a global audience. Effective communication with English speaking lawyers is about more than simply words. It entails understanding the unique way these speakers think and approach the legal, political, and business world. Did you know that most international commercial agreements are drafted in English, irrespective of the nationality of the contracting parties. Drafting contract skills is ideal for lawyers working in English as a foreign language who need to draft, explain or interpret contract clauses written in English. During the course, delegates will look at a wide variety of commercial agreements through to practical drafting sessions. This course will help participants to draft confidently and effectively in English regardless of the governing law. This is a practical course with many exercises and examples in order to achieve an interactive and stimulating outcome. The course's activities involve the production of typical work-place legal documents. Course Methodology The course consists of group discussions as well as individual and team tasks. There will be writing practice throughout the exercises. Course Objectives By the end of the course, participants will be able to: Apply plain English style of writing to all legal documents Recognize the need for legal clarity in different types of legal documents: legal letters, emails, memorandum and opinions Apply good legal writing practice Demonstrate the register of legal writing Correct common mistakes in legal writing Dispense and deal with pitfalls and issues relating to the use of legal jargon Proofread effectively Target Audience This course is for lawyers, legal secretaries, commercial managers, contract managers and anyone who must draft, amend or update contracts, legal letters and legal opinion. The course is suitable for non-native English speakers looking for a better understanding of English legal terms. Target Competencies Drafting letters Proofreading Writing in plain English Understanding legal terms Legal writing practice Note The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practice through a licensed firm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. Legal Drafting Signs of a well drafted contract: The simple rules! The language of drafting: Will v Shall v Must Identifying the legal formalities for a binding contract Structure and formation of a commercial contract: follow the formula and you won't go wrong The importance of Boilerplate clauses: No waiver Notices Assignment v Novation Governing v Jurisdiction Force majeure - are we covered for viruses (covid19)? Dispute resolution clause: Litigation v Arbitration v Mediation The preliminary documents in international transaction - using Heads of Terms effectively Vague words and expressions in commercial contracts- know the pitfalls! Best endeavors v All reasonable endeavors v reasonable endeavors Overview of cross border contracts: Distribution v Joint venture v Agency agreements Share Purchase Agreements Warranties and indemnities Allocating risks and liabilities between the buyer and seller Negotiating warranties from a Share Purchase Agreement Plain English in Legal Correspondence Good legal writing practice Moving from legalese to Plain English Unnecessary archaic and meaningless phrases Collocations Importance of collocations in legal writing Pitfalls and issues relating to the use of legal jargon in legal writing Writing short emails Writing long emails Writing formal emails Writing A Legal Letter Layout of a letter Body of a letter Putting a letter together The register of letter writing Typical sentences in legal letters The letter writing clinic: looking at the ten most common problems Rewriting letters Rewriting informal sentences to modern alternatives Correcting common mistakes in letter writing Legal Writing Troubleshooting The problem of English idioms Rephrasing English idioms Easily confused words Cutting unnecessary words Use of consistent terminology Ambiguity: how to avoid it Vagueness: how to avoid it Misuse of preposition in dates Problem words Constantly litigated words Rewriting sentences to remove gender specific language

Do you want to master the art of coffee making? If yes, then enrol on our course and become a skilled barista, capable of crafting delicious and visually appealing coffee drinks. Our course will teach you about various coffee varieties, brewing techniques, and job opportunities for baristas. In this exclusive course, you will learn about the history of coffee and the various methods of brewing, including espresso, pour-over, and French press. Then understand the chemical reactions that take place during the brewing process and how they affect the taste of the coffee. Next, the learner will learn to grind, dose, and tamp coffee for espresso, as well as how to adjust the grind and dose to achieve the desired flavour profile. After that, you will also learn how to troubleshoot common problems that can occur during the extraction process. Furthermore, you will learn how to properly steam and texturise milk to create silky macrofoam and will practise pouring different latte art designs. Lastly, you will get to know how to interact with customers in a professional manner and provide excellent customer service, including taking orders and making recommendations. thus, if you are eager to learn about all the above learning then join our course now and begin your study with us. Barista Course Barista Course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Waiter Waiter teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Waiter is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Food Safety and Hygiene Level 3 - Theoretical Demonstration Food Safety and Hygiene Level 3 - Theoretical Demonstration course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Food Safety and Hygiene Level 3 - Theoretical Demonstration course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Effective Communication Training Level-3 Effective Communication Training Level-3 teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Effective Communication Training Level-3 is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. First Aid at Work Our First Aid at Work Course applies to all employees and includes expert audiovisual tutorials, easy to follow modules and Theoretical advice for low-risk work settings such as offices, restaurants and shops. Key topics include first aid boxes, the recovery position, administering CPR and treating secondary illnesses such as asthma and allergies. Learning outcome At the end of this course, you will: Learn about the numerous ways that coffee is processed and how it is cultivated and collected. Acquire how to operate an espresso machine, including manual, semi-automatic, and automatic models. Discover how to use an espresso grinder and how to change it as necessary. Identify the basics of espresso and espresso mechanics. Recognise the variations between cappuccino and latte foam. obtain to pour frothed milk using Latte Art techniques. Learn how to set up the menu. Understand the significance of cleanliness, hygienic practices, and machine maintenance. Key Features Accredited by CPD Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Barista Course The detailed curriculum outline of our Barista Course is as follows: Module 01: Introduction to Coffee Module 02: Espresso Machine Module 03: Espresso Grinder Module 04: Introduction to Espresso & Espresso Mechanics Module 05: Let's Wrap Up Module 06: Milk Frothing Module 07: Latte Art Module 08: Menu Module 09: Behind The Bar Course Curriculum of Waiter The detailed curriculum outline of our Waiter course is as follows: Module 01: Customer Service and Service Sequence Module 02: Equipment Handling Technique Module 03: Hygiene Module 04: Beverage and Tobacco Module 05: Understanding Risks and Preventive Measures Module 06: Food & Beverage Control and Selling Techniques Module 07: Tips and Hints for Success in Waiter profession Course Curriculum of Food Safety and Hygiene Level 3 - Theoretical Demonstration The detailed curriculum outline of our Food Safety and Hygiene Level 3 - Theoretical Demonstration course is as follows: Module 01: Introduction to Food Safety Module 02: Roles and Responsibilities of a Food Supervisor and Policies Module 03: Laws and Legislation Module 04: Introduction to Food Safety Management Systems (FSMS) and HACCP Module 05: Implementation and Tools of FSMS Module 06: Food Poisoning Causes Module 07: Detecting and Preventing Contamination Module 08: Hazard Control Module 09: Food Poisoning in Detail and Illnesses Module 10: Food Toxins and their Prevention Module 11: Food Handling Risks and Practices Module 12: Temperature Control Module 13: Recording Temperatures Module 14: Spoilt Food and its Prevention Module 15: Design Aspects of Food Premises Module 16: Waste Disposal, Cleaning and Disinfection Module 17: Pest Management Module 18: Training and Supervising Staff Effectively Course Curriculum of Effective Communication Training Level-3 The detailed curriculum outline of our Effective Communication Training Level-3 course is as follows: Effective Communication Training Level-3 Module 01: Introduction Module 02: Charisma Module 03: Rapport Module 04: Body language Module 05: Discovery questions Module 06: Clean Questions Module 07: Influence Course Curriculum of First Aid at Work The detailed curriculum outline of our First Aid at Work course is as follows: Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at the Workplace Module 08: Secondary Illness Loss of Responsiveness and CPR Module 09: Secondary Illness Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency Course Curriculum of Life Coaching The detailed curriculum outline of our Life Coaching course is as follows: Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Accreditation All of our courses, including this Barista course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Barista course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 16 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who want to work as baristas. Coffee shop owners. People want to learn about the art of making coffee. Requirements Learners do not require any prior qualifications to enrol on this Barista course. Career path Upon successful completion of this course, the learner will be able to pursue a career in the relevant field.Here are some career options one could go for: Barista: Salary: £12,500 to £20,000 per annum Counter service assistant: Salary: £12,500 to £21,000 per annum Waiter: Salary: £12,000 to £22,000 per annum Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Unlock your potential as a mentor or coach with our transformative 'Coaching and Mentoring' course. Through a creative journey of learning, we'll persuade you to embark on a path that empowers you to inspire, guide, and nurture others.

Give a compliment to your career and take it to the next level. This Coaching & Mentoring bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Coaching & Mentoring skills for your next job or elevate your skills for your next promotion, this Coaching & Mentoring bundle will help you stay ahead of the pack. Along with this Coaching & Mentoring course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Coaching & Mentoring Bundle Consists of the following Premium courses: Course 01: Coaching & Mentoring Course 02: Life Coaching | Online Course Course 03: Train the Trainer Course 04: Teach Anybody Anything Course 05: Training Techniques for Beginners Course 06: Personal Leadership and Influencing Skills Course 07: Motivation Skills Course 08: Resilience Masterclass Course 09: Leadership and Management Training Course Course 10: Counselling for Child and Adolescents Course 11: Effective Communication Skills Course 12: Positive Psychology Masterclass Course 13: Train the Trainer - Part 1 Course 14: Train the Trainer - Part 2 Course 15: Virtual Training Masterclass Course 16: Train the Trainer Recharge: The Healthy Trainer Course 17: Bereavement Counselling Course 18: Self Esteem and Assertiveness Development - Level 4 Course 19: Problem Solving and Decision Making Course 20: Time Management Enrol now in Coaching & Mentoring to advance your career, and use the premium study materials from Apex Learning. Coaching & Mentoring The Coaching & Mentoring bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Coaching & Mentoring expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Coaching & Mentoring from any place in your own time without travelling for classes. Coaching & Mentoring Course Curriculum: Life Coaching and Personal Development Module 01: Introduction to Coaching and Mentoring Module 02: Coaching and Mentoring: Objectives & Processes Module 03: Ethical Aspects of Coaching and Mentoring Module 04: Coaching and Mentoring Models Module 05: Effective Communication Skills Module 06: Personal Skills Module 07: Management Skills Module 08: Functional Skills Certificate: PDF Certificate: Free (Previously it was £6*20 = £120) Hard Copy Certificate: Free (For The Teaching Assistant: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Coaching & Mentoring Anyone from any background can enrol in this Coaching & Mentoring bundle. Requirements Coaching & Mentoring This Coaching & Mentoring course has been designed to be fully compatible with tablets and smartphones. Career path Coaching & Mentoring Having Coaching & Mentoring expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Teaching Assistant absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Recognizing the Impact of Conflict Identify Your Personal Reaction to Conflict Develop a Healthy Attitude Toward Conflict 2. Analyzing Conflict Assess the Situation Identify the Source of the Conflict 3. Dealing with Conflict Listen Actively Communicate Effectively Respond to Negative Tactics Avoid Conflict Escalation 4. Resolving Conflict Evaluate Approaches to Conflict Resolution Determine the Best Solution Implement an Action Plan Additional course details: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Emotional Intelligence Training