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1384 Courses delivered Online

Restaurant Business and Hospitality Management Diploma

4.7(160)

By Janets

Register on the Restaurant Business and Hospitality Management Diploma today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Restaurant Business and Hospitality Management Diploma is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Restaurant Business and Hospitality Management Diploma Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Restaurant Business and Hospitality Management Diploma, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Restaurant Business and Hospitality Management Diploma - Updated Version Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 01:00:00 Put Together Your Business Concept 00:30:00 Identify your Target Market 00:30:00 Identify Your Competition 00:30:00 Write A Mission Statement 00:30:00 Downline Basics 00:30:00 Equipment And Supplies 00:30:00 Marketing And Quality Control 00:30:00 Wrapping Up 00:15:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Restaurant Business and Hospitality Management Diploma
Delivered Online On Demand23 hours 28 minutes
£25

The Absolute Beginners Guide to Cyber Security 2023 - Part 1

By Packt

This course is a perfect introduction for individuals and students interested in becoming cyber security/information security professionals. With this course, you will acquire well-rounded knowledge about the fundamental concepts of cyber/information security.

The Absolute Beginners Guide to Cyber Security 2023 - Part 1
Delivered Online On Demand3 hours 28 minutes
£82.99

Fabric Manipulation Skills: 6 (Online On-Demand Course)

5.0(3)

By Textiles Skills Centre

An online Training Room for Teachers of GCSE & A Level Textiles for both Art & Design and D&T.

Fabric Manipulation Skills: 6 (Online On-Demand Course)
Delivered Online On Demand
£75

Make-up

4.5(3)

By Studyhub UK

The 'Make-up' course offers a comprehensive training program covering various aspects of makeup application and skincare. Participants will learn makeup techniques, beauty tips, and skin care knowledge to enhance their skills and become proficient in the field of makeup artistry. Learning Outcomes: Acquire knowledge and skills to use makeup brushes effectively for different makeup applications. Understand the essentials of building a professional makeup kit and etiquette on set. Learn color correcting techniques for a flawless makeup base. Explore makeup artistry in film, television, and bridal contexts. Master tattoo covering and techniques for natural beauty and glamour makeup. Gain expertise in makeup application for teenagers and sophisticated ladies. Learn airbrush makeup techniques for a seamless finish. Acquire skin nutrition insights and detox your makeup bag for healthier choices. Understand henna hair color application and fast start business training for aspiring beauty professionals. Learn skincare and tanning techniques, facials, and various hair removal options. Explore spa treatments, essential oils, and luxury skincare at home. Master techniques for concealing and correcting under-eye areas and improve overall health routines. Understand the significance of LED light therapy and explore the impact of different cosmetic ingredients. Acquire knowledge about aromatherapy, dry brushing, and earthing practices. Learn about natural teeth whitening, tanning options, and the importance of toxin-free skincare products. Why buy this Make-up? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Make-up you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Make-up does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Make-up was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Make-up is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Make Up Make Up - Course 1 - Beauty Brushes 00:55:00 Make Up - Course 2 - Your Makeup Kit 00:46:00 Make Up - Course 3 - Etiquette On Set 00:36:00 Make Up - Course 4 - How to Use Color Correctors 00:11:00 Make Up - Course 5 - Film & Television Makeup Artistry 00:54:00 Make Up - Course 6 - Tattoo Covering 00:27:00 Make Up - Course 7 - Tips On Natural Beauty Makeup 00:05:00 Make Up - Course 8 - Tips On Glamour Makeup 00:57:00 Make Up - Course 9 - How To Tips for Teenage Makeup 00:55:00 Make Up - Course 10 - Makeup Tips for Sophisticated Ladies 00:28:00 Make Up - Course 11 - Airbrush Makeup 00:26:00 Make Up - Course 12 - Bridal Makeup 01:00:00 Make Up - Course 13 - Eyes and Lips 00:19:00 Make Up - Course 14 - Be Camera Ready 01:12:00 Make Up - Course 15 - Skin Nutrition 00:41:00 Make Up - Course 16 - Detox Your Makeup Bag & Travel Like a Boss 00:31:00 Make Up - Course 17 - Henna Hair Color 00:05:00 Make Up - Course 18 - Fast Start Business Training 00:11:00 Make Up - Course 19 - What Does Bethany do to Stay Fresh 00:23:00 Skin Care Skin Care - Course 1 - Skin Care and Tanning 00:41:00 Skin Care - Course 2 - Facials 01:50:00 Skin Care - Course 3 - Hair Removal Options 00:18:00 Skin Care - Course 4 - Dermaplaning 00:23:00 Skin Care - Course 5 - Esthetician Tools 00:12:00 Skin Care - Course 5 - Know your Toxic ingredients 00:16:00 Skin Care - Course 6 - LED Light Therapy 00:21:00 Skin Care - Course 7 - Microneedling 00:37:00 Skin Care - Course 8 - Natural and Chemical Peels 00:23:00 Skin Care - Course 9 - Skincare Using Spices 00:16:00 Skin Care - Course 10 - Skin Disorder and Diseases 00:08:00 Skin Care - Course 11 - Sugaring 00:15:00 Skin Care - Course 12 - Tinting 00:30:00 Skin Care - Course 13 - How To Be and Get Camera Ready 01:01:00 Skin Care - Course 14 - Why No Microdermabrasion 00:08:00 Skin Care - Course 15 - Food Knowledge 00:13:00 Skin Care - Course 16 - Skincare Using Spices 00:11:00 Things To Know As a Beauty Professional Course 1- Aromatherapy and Essential Oils 00:29:00 Course 2- Detox Your Deodorant 00:11:00 Course 3 - Dry Brushing 00:07:00 Course 4 - Face Masks 00:07:00 Course 5 - Find Your Perfect Color 00:12:00 Course 6 - Go Earthing 00:05:00 Course 7- Good Morning Detox 00:07:00 Course 8- Hot Flashes 00:05:00 Course 9 - Luxury Spa Treatments at Home 00:10:00 Course 10 - How to Conceal and Correct Under Your Eyes 00:16:00 Course 11 - Make-Up Your Health Routine 00:17:00 Course 12- Oil Pulling- Natural Teeth Whitening 00:04:00 Course 13 - Tanning Beds or Spray Tanning 00:09:00 Course 14 - What's in Your Lipstick 00:12:00 Course 15 - What's All the Fuss About LED Light Ther 00:06:00

Make-up
Delivered Online On Demand21 hours 22 minutes
£10.99

British Sign Language (BSL) Level 1 & 2 with Bonus Module

By The Teachers Training

Master British Sign Language with our comprehensive Level 1 & 2 course. Gain confidence, unlock new opportunities, and make a difference. Bonus module included!

British Sign Language (BSL) Level 1 & 2 with Bonus Module
Delivered Online On Demand9 hours
£15

WELL Building Standard

5.0(10)

By Apex Learning

Flash Sale Now On | Gifts: PDF Certificate

WELL Building Standard
Delivered Online On Demand4 hours
£12

Emotional Intelligence, Mindfulness and Empathy Training - Level 3

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! With a single payment, you will gain access to Emotional Intelligence, Mindfulness and Empathy Training - Level 3, including 10 Career development courses, an original hardcopy certificate, a transcript and a student ID card, which will allow you to get discounts on things like music, food, travel and clothes etc. By taking the highly productive Emotional Intelligence, Mindfulness and Empathy Training - Level 3 course, gain in-demand emotional intelligence and become more proactive in all your respective contexts. The comprehensive Emotional Intelligence, Mindfulness and Empathy Training - Level 3 course covers self-management fundamentals, verbal & non-verbal communication essentials, social management and responsibility, emotion regulation tools, and business practices. During the course, you'll understand how to regulate your own emotions. By the end, you'll have excellent social skills and the ability to control impulse feelings and implement emotional intelligence in the workplace. Enhance your personality development by enrolling today! Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Emotional Intelligence, Mindfulness and Empathy Training - Level 3 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. All of our courses have interactive online modules that allow studying to take place where and when you want it to. This Emotional Intelligence, Mindfulness and Empathy Training - Level 3 Bundle Consists of the following Premium courses: Course 01: Emotional Intelligence and Human Behaviour Course 02: Level 2 Mindfulness for Wellbeing Course 03: Life Coaching and Cognitive Behavioural Therapy (CBT) Complete Bundle Course 04: Couples Therapy & Counselling Course 05: Dialectical Behaviour Therapy Course 06: Dialectal Behaviour Therapy (DBT) Course 07: Anti-Social Behaviour Course 08: Adverse Childhood Experiences and Cure Course 09: Mental Health Nursing Level 3 Course 10: Covid-19 Psychological Impact and Wellbeing in Young People Course 11: Level 2 Art Therapy Course Experienced tutors and mentors will be there for you whenever you need them and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Emotional Intelligence, Mindfulness and Empathy Training - Level 3: One payment but lifetime access to 11 CPD courses Certificates and student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and internationally renowned experience without leaving your home Course Curriculum of Emotional Intelligence, Mindfulness and Empathy Training - Level 3 Course 1: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 2: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion Course 3: Life Coaching and Cognitive Behavioural Therapy (CBT) Complete Bundle Introduction PART 1: LIFE COACHING CERTIFICATION Coaching Fundamentals Understanding Personalities Coaching Models Explained Coaching Step 1: Goal Setting Coaching Step 2: Reality Coaching Step 3: Options & Obstacles Coaching Step 4: Will & Action Planning How To Structure Your Coaching Sessions Client Coach Relationship Advanced Coaching Strategies PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Diet & Nutrition Fundamentals Diet & Nutrition Coaching Exercise Coaching: Cardio Exercise Coaching: Resistance Training Hormone Health Explained Supplements Apex Learning Motivation Apex Learning FAQ Answered PART 3: WELLNESS COACHING CERTIFICATION Stress Management Sleep Emotional Self Care Resources Course 4: Couples Therapy & Counselling Module 01: Introduction Module 02: Communication Module 03: Conflict Resolution Module 04: Intimacy Module 05: Pre-Marital Counselling Module 06: Healthy Fighting Module 07: Affairs Module 08: Apology & Forgiveness Module 09: Adapting to Changes Module 10: Moving Forward Together Course 5: Dialectical Behaviour Therapy Module 01: Introduction to Dialectical Behaviour Therapy Module 02: DBT Working Process Module 03: DBT Strategies Module 04: Mindfulness Skills Module 05: Distress Tolerance Skills Module 06: Emotion Regulation Skill Module 07: Interpersonal Effective Skills Module 08: Multistage Approach of DBT Module 09: Prioritising Treatment Targets Module 10: Behavioural Analysis Module 11: DBT for Borderline Personality Disorder Module 12: DBT in Depression Module 13: DBT in Anxiety and Obsessive-Compulsive Disorder Module 14: DBT in Eating Disorder Module 15: DBT in Substance Dependence Module 16: DBT in Suicidal and Self-destructive Behaviour Course 6: Dialectal Behaviour Therapy (DBT) Introduction Introduction What is Counselling & Psychotherapy About Dialectical Behaviour Therapy (DBT) DBT Strategies & 'Life Skills' Treatment by DBT DBT for Psychological Disorders Effectiveness of DBT Course 7: Anti-Social Behaviour Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Course 8: Adverse Childhood Experiences and Cure Module 01: Introduction to Child Psychology Module 02: Attachment and Relationship Building in Childhood Module 03: Impacts of Separation and Loss on Attachment Module 04: Factors That Influence Development Module 05: Cognitive Development Module 06: Social and Emotional Development Module 07: Personality and Intellectual Development of Children Module 08: Stages of Language Development Module 09: Understanding Moral Development Module 10: Play, Imagination, and Creativity Module 11: Problems of Infancy Module 12: Problems of Childhood Module 13: Problems of Adolescence Course 9: Mental Health Nursing Level 3 Module 01: Introduction to Mental Health Nursing Module 02: Mental Health over Life Span and Society Module 03: Child Mental Health Module 04: Adolescent Mental Health Module 05: Adult Mental Health Module 06: Planning and Implementation Module 07: Mental Health Nursing Models Module 08: Mental Health in the Digital Age-Part 1 Module 09: Mental Health in the Digital Age-Part 2 Module 10: Common Mental Disorders-Part 1 Module 11: Common Mental Disorders-Part 2 Module 12: Legislations Related to Mental Health in the UK Course 10: Covid-19 Psychological Impact and Wellbeing in Young People Module 01. Anxiety and Its Causes Module 02. Anxiety Disorders Module 03. Anxiety in Children Module 04. Anxiety in Young People Module 05. Impact of Covid 19 on Children, Women and Young People Module 06. Supporting Children During Covid 19 Module 07. Supporting Young People During Covid 19 Module 08. Managing Anxiety in Families with Children and Youth During the COVID-19 Outbreak Module 09. Treatment of Anxiety Disorder Module 10. Bereavement Guide During COVID-19 Course 11: Level 2 Art Therapy Course Module 1: Introduction to Art Therapy Module 2: Art Therapy: Psychology and Neuroscience Module 3: Art Therapy in Practice Module 4: Creative Therapy Module 5: Mindful Creativity: Colour and Creation Module 6: Art Therapy Techniques and Applications Module 7: Art Therapy for Children Module 8: Art Therapy for Adults Module 9: Illness and Art Module 10: The Art Therapist How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) CPD 115 CPD hours/points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring, etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Emotional Intelligence and Human Behaviour) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Emotional Intelligence, Mindfulness and Empathy Training - Level 3
Delivered Online On Demand1 hour
£53

Professional Receptionist Diploma

By iStudy UK

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Professional Receptionist Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Professional Receptionist Diploma - Old Version Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started FREE 00:30:00 Module Two - Working with Your Manager FREE 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive Secretarial and PA Course - Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course- Activities 00:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00

Professional Receptionist Diploma
Delivered Online On Demand3 days
£25

The Beginners 2024 Cyber Security Awareness Training Course

By Packt

This comprehensive course is tailored to equip beginners with a solid understanding of cyber security awareness, social engineering, network security, and online self-defense. Regardless of your prior experience in IT or cyber security, you will gain confidence in securely managing emails, files, mobile phones, computers, and browsing the Internet.

The Beginners 2024 Cyber Security Awareness Training Course
Delivered Online On Demand3 hours 14 minutes
£128.99

Minute Taking and Executive Secretarial Diploma

4.3(43)

By John Academy

Description: The minute is an integral part of any meeting. In fact, the success of any meeting largely depends on the proper minute. The course covers the necessary techniques of minute preparing and the skills needed for secretarial roles. At first, you will explore the skills for taking minutes that will be followed by the roles and responsibilities of a secretary or PA. You will learn how to take minutes with OneNote. The course then focuses on the communication skill, negotiation and influencing skills, self-esteem and confidence building, time management and other skills related to the secretary. Finally, the course teaches how to prepare business writing and reports. Who is the course for? People interested in maximizing their efficiency in note taking for their jobs People interested in working as a stenotype operator or journalist Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.   Minute Taking and Executive Secretarial Diploma - Updated Version Minute Taking Executive Training Introduction to Minute Writing 00:20:00 Preparation for Minute Taking 00:23:00 The Meeting Structure 00:16:00 Minute Meetings, Decisions and Actions 00:18:00 Roles and Responsibility of Minute Taker 00:27:00 Tips for Minute Taking 00:22:00 Technology in Minute Taking 00:12:00 Building Confidence 00:13:00 Executive PA Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10: Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Module 15: Professional Conduct and Ethics 00:24:00 Minute Taking and Executive Secretarial Diploma - Old Version Minute Taking Basics What Minutes are 01:00:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Taking Minutes with OneNote The Role of a Minute-Taker 00:30:00 The Skills of a Minute-Taker 00:15:00 Meeting Agreements 00:15:00 Minutes Styles 00:15:00 What Do I Record 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:30:00 The Minute Book 00:15:00 Secretarial Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Administrative Management skills Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Mock Exam Mock Exam - Minute Taking and Executive Secretarial Diploma 00:20:00 Final Exam Final Exam - Minute Taking and Executive Secretarial Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Minute Taking and Executive Secretarial Diploma
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