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BECOME A NUTRITIONAL CONSULTANT AND LEARN HOW TO STEER YOUR CLIENTS TOWARDS BETTER HEALTH A MESSAGE FROM THE AUTHOR This course is a must for anyone who is passionate about health & well-being and would like to fast-track to a practitioner role whereby you can confidently advise your clients on the best route to achieving good health in a world where ill-health is prevalent. The hope is expressed that this course will lead you feeling well informed, on a deeper naturopathic level, and provide you with a range of measures that you can apply to practice as you steer your clients towards better health. DR. LAWRENCE PLASKETT Course Duration 12 months Study Hours 300 hours Course Content 27 sections Course Fee £595 Course Overview The Plaskett Diploma in Nutritional Consultancy is especially useful for those whereby holistic health is a feature of your line of work and you would like to enhance the service that you provide, or for those that wish to set up an independent practice as a Nutritional Consultant. In Part One you will: Be introduced to the concept of naturopathy Gain a general understanding of the subject of health and nutrition Grasp the fundamentals of the cell's need for nutrients Appreciate the role of carbohydrates, fats, proteins, vitamins and minerals and understand the basics of how these nutrients work in the body Be aware of the enormous health benefits that can come from favourable dietary change Appreciate the merits of particular foods and nutrients Ultimately gain the knowledge that will lead towards a better standard of well-being now, and a prolonging of good health in the future In Part Two you will:Gain a deeper understanding of naturopathy and its principles which you can then apply to practise in nutritional therapies.Obtain the skills to understand the depth of disease in your patients to then find a route back from chronic disease and enable you to advise the best treatment plan.Develop an understanding of the role of the practitioner from the initial consultation, the taking of a case history, the interpretation and the subsequent advising of a treatment plan.Learn the ‘tools of the trade’ in using diets, supplements, herbs, phytonutrients in treatment, with flexibility and insight. BREAKDOWN OF THE COURSE SECTIONS PART ONE includes the following 12 sections: SECTION 1 THE PRINCIPLE BULK NUTRIENTS & ASSOCIATED FOODS In Section 1, we begin the study of nutrients and foods by looking at the main bulk nutrients that our diets contain: protein, carbohydrate and fat. Before one can consider individual vitamins and minerals, one has to know about the nutrients that make up most of our diets, namely the bulk nutrients. These are the suppliers of food energy, essential amino acids and fatty acids. You will need to understand these so as to manipulate them with skill. Areas Covered Proteins The carbohydrates Fibre Fats Classes of foods based upon composition SECTION 2 THE CELL & CELL ENERGY This section will illuminate the nature of the cell and explain how the energy of the cell is generated and what functions the cell must perform using that energy. It explains calories as units of energy measurement and the dynamic role of the enzymes in the cells. Areas Covered The cell Cell energy The energy content of food What else does the body have to do with its energy? How does the body release energy from food? Enzymes The overwhelming importance of cell energy The vitality of cells and tissues The key role of blood glucose What key factors are most likely to erode good vitality? Go-factors for enzymes Internal cell environment Enzyme poisons SECTION 3 THE ENVIRONMENT INSIDE THE CELL This section explains the importance of the controlled environment inside the cell. It particularly stresses how important it is to maintain the balance between sodium and potassium and between calcium and magnesium. Areas covered Out of balance intakes of sodium and potassium Calcium and magnesium balance Calcium mishandling SECTION 4 THE NEED FOR THE CELL TO SELF CLEANSE This section shows you how the cell needs to remain vital and active and to maintain the integrity of its energy systems and enzymes. It stresses the cell's need to excrete waste and toxic materials and to actively cleanse. This approach is both naturopathic and science-based. Areas covered Naturopathic elimination The concept of self-cleansing Naturopathy Vitality Chronic and acute Suppression SECTION 5 THE MICRO-MINERALS & THEIR CONTRIBUTION TO THE CELL This section emphasises and explains the importance of micro-minerals. It shows them in their role as enzyme activators and how they contribute in this way to cell energy and to maintaining the cell's integrity and function. It explains the key roles and characteristics of individual micro-minerals. Areas covered How metals act as enzyme activators Iron Zinc Manganese Copper Chromium Selenium Molybdenum General supplementation policy on trace metals Non-metallic micro-minerals Toxic metals Notes on metallic macro-minerals SECTION 6 THE VITAMINS This section covers the entire group of vitamins. It shows how they activate enzymes, contribute to cell energy and increase vitality. It explains their differing functions and characteristics. Areas covered Vitamins defined Intakes and rnis for vitamins How vitamins work The vitamins Non-vitamin nutrients How vitamins contribute to cell energy and increase the life force Food sources of the vitamins SECTION 7 BOWEL FLORA – HOW IT AIDS CLEANSING & MAINTENANCE OF A GOOD BODY ENVIRONMENT This section explains how the complex population of bacteria in the intestines contribute to maintaining vitality and health. In particular, it will become clear how these bacteria aid cleansing and the maintenance of a good environment within the body, which is so essential to good health. It includes how to nurture your own bowel flora organisms. Areas covered The bacteria of the large intestine (the bowel) The alternative view of desirable and undesirable bowel flora The benefits from an acidic lower bowel The effect of bowel flora upon cleansing Association of lactobacillus with milk Synthesis and absorption of b vitamins The reciprocal effects of bowel flora The bowel flora from infancy to adulthood Candida albicans How to maintain the bowel flora The use of bowel flora products SECTION 8 CHARACTERISTICS OF THE MAIN FOODS. SUPPRESSIVE VERSUS ELIMINATIVE FOODS This section identifies the 'suppressive' foods - those which block the body's elimination of toxins. It separates them from the 'eliminative' foods - those which enable or enhance the voiding of toxins. It gives the characteristics (in this respect) of the main food groups. It will tell you what problem foods to avoid and identify the acid-producing foods. Areas Covered Milk as a problem food Wheat and rye as problem foods Vegetables Relation of elimination to acidity The two-step process of elimination The neutral grains Salt Sugar SECTION 9 THE COMPOSITION OF FOODS This section provides a great deal of data on the composition of foods, their content and the main differences between them. This is a working mass of data to enable your own design of health-giving diets. Areas Covered Commentary on food tables The spread of bulk nutrients The spread of mineral nutrients SECTION 10 ALLERGIES, INTOLERANCE & SENSITIVITY. MICRO-MINERALS & THEIR CONTRIBUTION TO THE CELL This section is an introduction to allergies or intolerances - what they are; physical signs and symptoms, the most frequent; masked/hidden and/or addictive allergies; causes of allergy - food, chemical, emotional and mental; stages of allergy; different types of allergy - fixed, variable, cyclic; managing allergies and sensitivities - how to handle them; rotation diets (including the rotation chart); allergy testing and its limitations; food additives and chemicals; the role of nutrition in all this. Areas Covered Allergic reactions defined The nature of allergies and the effect they have Obvious reactions The four main classes of allergy The possible underlying causes of allergy Viewing allergy tests and their limitations What help is available to deal with allergies The key role of nutrition in the underlying case and treatment of allergy How allergies interfere with treatment The concept of neutralisation The allopathic or orthodox drug approach SECTION 11 DESIGNING DIETS This section provides clear guidance on designing maintenance nutritional diets that, compared to most ordinary diets, should improve health. Areas Covered Dietary paragraphs Using the dietary paragraphs to make up diets SECTION 12 THE USE OF SUPPLEMENTS This section explains and demystifies the subject of vitamin and mineral supplements and their use. It enables you to design simple maintenance and health-giving programmes of supplementation. Areas Covered General guidelines in the use of supplements Always attend to the diet first Preparing for mineral and vitamin supplementation Steps in supplement intake Simple and effective combinations The eliminative qualities of magnesium and calcium Less frequently used combinations Use of multiple formulations Adding in the trace elements as a further stimulant of toxin elimination & for correction of deficiencies On to the next stage – zinc and manganese Conditions where practitioners of nutritional medicine might use such formulae Vitamins a & d Vitamins c & e Choline & inositol Calcium pantothenate The role of the practitioner of nutritional medicine PART TWO includes the following 15 sections: SECTION 1  NATUROPATHY, ITS NATURE AND ITS HISTORY In this section we introduce the medical system known as “naturopathy”. We do so because this system provides the basis for understanding and using naturopathic nutritional therapies. Throughout this Course we shall refer to naturopathy and naturopathic principles and in learning and using these principles, you will hopefully discover a dynamic view of health and illness that will excite you and will inform and motivate your future practice. Areas Covered The Basic Principles of Naturopathy The Early Days: Hydrotherapy as the Core Therapy Progress of Naturopathy in the United States The Halycon Years of Naturopathy in Britain The Suppression of Naturopathy and its Rebirth The Details of Hydrotherapy Techniques The Range of Today’s Naturopathic Techniques Published Research into Naturopathy and General Acceptance Today’s Activities at Health Spas Naturopathy in Relation to Scientific Medicine Naturopathy in Relation to Biochemistry: the Principles of “General Chronicity” Naturopathy as the Philosophical Base for other Therapies SECTION 2 PHILOSOPHY OF NATUROPATHIC NUTRITIONAL THERAPEUTICS In order to begin to understand Nutritional Therapeutics, we have to understand the philosophy that is at its very basis. One will be departing quite fundamentally from conventionality and as the truth about natural medicine and natural nutrition unfolds in this Course, the student will, in all probability, come to realise that holism is a higher form of knowledge; one that transcends the materialistic and the mechanistic and will lead you on the first steps of this most exciting of all journeys. Areas Covered The status of knowledge about diet in relation to health The pressure of conventional opinion The limitations of the conventional approach What goes in must affect health in the long run The body's resistance to deterioration Profound effects from treatment The life force in relation to scientific concepts The nature of toxins Starting to look at the route for recovery Acute conditions, inflammation and hyperactivity Routes by which toxins enter the body Routes of exit of toxins Movement of toxins within the body: toxic locations Iridology Knife edge between healing and non-healing The effects to be expected from toxins residing in tissues SECTION 3 SYNTHESIS OF NATUROPATHY & SCIENCE What is to be presented in this Section is pertinent to the whole question of the initiation of chronic diseases. If we look in the pathology texts and consult the sections on individual types of chronic disease, we usually find an explanation of the cause (aetiology) on a superficial level. However, when we begin to probe into the cause of the causes, we soon hit an impenetrable wall of “not knowing”. It is in this Section that we aim to open the door to this question and therefore give a route back from chronic disease. Areas covered Introduction: a specialized meaning of “Chronicity” The Nature of Toxic Damage – Non-Specific Cell Toxicity The Nature of Membranes Mechanisms of Protein Synthesis and their Vulnerability to Toxins Damage to Mitochondria and the Endoplasmic Reticulum Relationship of General Cellular Damage to Cancer The Nucleus, DNA and their Vulnerability to Toxins DNA Repair Mechanisms The Nature of Toxic Damage – Specific Cell Toxicity Cell Damage and the “General Chronicity” Theory SECTION 4 THE PRACTITIONER’S ROLE In this Section we wish to paint a picture that fairly fully describes this role. It is important to build a set of views about your future role that is fully compatible and interwoven with the naturopathic philosophy and data given in the previous Sections of the Course.  Areas covered Introduction to the Role of the practitioner The Wider Environment The Microcosm of the Consulting Room patient & treatment pimary components of the Practitioner’s role a working relationship & commitment to each patient physical examination communicating & recording the prescription providing nutritional products required for therapy communication with doctors spreading the word SECTION 5 UNDERSTANDING THE DEPTH OF DISEASE Here is where the clinical work begins. We begin by thinking about this one aspect – how sick is your patient? You need some idea as to how big the problem is that lies before you. Areas covered The Nature of Health and Disease and the Approach to Treatment Some of the Misconceptions Flexibility of Disease Definitions Arthritis as an Example Do You Need a Hospital Diagnosis When You Are Not Unwell? Homotoxicology and the Teachings of Reckeweg Reckeweg’s Six Levels of Deterioration Examples of Progressive Sequences of Medical Conditions The Miasmic Background: Important but Disputed territory The Three Basic Homeopathic Miasms The Tubercular Miasm The Carcinocin Miasm The Sub-divisions of the Tubercular Miasm Note on Iridology SECTION 6 THE CONCEPT OF ELIMINATORY PRESSURE & ITS MANAGEMENT Eliminatory pressure is the term we use to denote the combined effect of all the various naturopathic-type measures we apply to help the body biochemistry of a sick person to return to normal. According to the “Theory of General Chronicity”, the normality of the biochemistry of the body cells, and hence their degree of freedom from toxicity and damage, is our yardstick of general health and vitality. Areas covered The Nature of Eliminatory Pressure Differences of Response to Naturopathic Pressure The Interactions between Toxins and Toxic Damage Regulating Eliminative Pressure at Manageable Levels The Basics of Generating Eliminatory Pressure Fasting: Free Radicals and Antioxidants “Firing up” Eliminatory Pressure with Fruit The Stage I and Stage 2 Elimination Using Foods to Generate Controlled Levels of Eliminatory Pressure Using Supplements to Generate Controlled Levels of Eliminatory Pressure Contributions to Eliminatory Pressure from Herbs and Special Nutrients Levels of Eliminatory Pressure, Understanding and Managing Them The Effectiveness’, or Otherwise, of Eliminatory Reactions The Concept of the “Chronically Acute” The Approach to Overall Management of the Case SECTION 7 TAKING THE CASE HISTORY & UNDERSTANDING ORGANS AND ORGAN FUNCTIONS In this Section we concern ourselves with the actual technique for taking down the particulars of the case. Before we can carry out a full naturopathic diagnosis, we shall need to understand the principles of ‘Plotting the Course of Disease’. It is from this that we will gain a full appreciation of how the sick person came to be in their present condition and this will then lead us on to the question of what to do about it.  Areas covered The More Basic Facts The Aims and Objectives in Taking the Case The Organ States Assessing the Naturopathic State of Organs Hierarchy of Organs Organ-Specific Diagnosis Individually Important Organs and Systems Blood Sugar in Relation to Vitality: Hypoglycaemia The Adrenal Glands how should we recognise adrenal exhaustion clinically? The Liver The Kidneys The Immune System Location of Immune System Components. Functions of Immune System Components. Nutritional Therapy Interpretation of Immune System Signs The Skin SECTION 8 INTERPRETATION OF CASE HISTORY AND UNDERSTANDING INDIVIDUAL REACTIVITY In this Section, we would like you to consider the inevitability of the rules that apply to progression along the pathway to chronic disease, and to the possibility of return from any position that is well down that path. From understanding the case, you will be able to determine what the treatment should be. Areas Covered The Naturopathic Laws and Observational Skills The Progression of Disease More about the Acute and the Chronic The Nutritional Therapist’s View of Disease The Allopathic View of Disease More about “Charting the Naturopathic Ebb and Flow” The Multifactorial Diagnosis See What’s Moving, What’s Changing Assessing Individual Reactivity Let the Case Taking Stage Foreshadow the Interpretation just a Little Note on The Chinese Medicine Connections SECTION 9 THE TOOLS OF THE TRADE & USING DIETS AS TREATMENT Using the information presented to you in Part One of the course, you will be able to use those same dietary paragraphs and move towards a very flexible prescribing of individually designed diets. You will make up a diet for each patient that will embody a carefully thought out modulation of the elimination/suppression aspect of our approach to health.  Areas Covered What we have covered already Many people may seem not to need special diets Avoid becoming paranoid Choices in dietary design More about the food classes Facing realism in your range of non-therapeutic prescriptions Adaptation for vegetarians Elements of directional dietary prescribing The approach to actual therapeutic prescription SECTION 10 THE TOOLS OF THE TRADE & USING SUPPLEMENTS AS TREATMENT We provided advice in Part One of the Course on the use of supplements. We introduced the ratio between magnesium and calcium, the use of micro-minerals and the use of zinc and manganese to name but a few. Here we explain further the steps needed to apply these essential tools to ensure that your treatment advice is successful. Areas Covered The latest advice provided by the Introductory Nutritional Course supplementation Legal Restraint upon use of Supplements SECTION 11 THE TOOLS OF THE TRADE & USING HERBS AS TREATMENT In the course of our treatment we often need to deal with common herbs. This is to produce certain organ-specific or system-specific effects, not obtainable with other nutrients. The effect of this is not to make Herbalists of us, but to ensure that these remedies are very carefully selected for their compatibility with other nutrients.  Areas Covered Aloe vera Bromelain St john’s wort Gingko biloba Silymarin SECTION 12 ACTIONS OF GROUPS OF PHYTONUTRIENTS This Section begins to delve into what lies behind the known fact that fruit and vegetable consumption inhibits many diseases. What are the substances within them that are responsible for such an important protection of the human body? Each of the main groups is examined with the main purpose being to familiarize the Student with these substances and to offer scientific evidence that some of these really do protect against disease. Areas Covered The Position of Phytonutrients Among Other Factors What are Phytonutrients? The Place of Phytonutrients among Secondary Plant Metabolites The Different Groups of Beneficial Phytonutrients Evidence for anti-disease activity SECTION 13 SPECIAL SUPPLEMENTS & THE COMBINED PRESCRIPTION When we write about “special supplements”, we mean to refer to those substances that are used as nutritional supplements and which do not fit into any of the previous categories mentioned. Here we teach the Student that they may in fact include many substances from many groups, leading to a diversified classification that each has their own special effects, conferring unique advantages upon the taker of them. Areas Covered Special Supplements & combined prescription Conducting the Consultation SECTION 14 STEERING A COURSE THROUGH TREATMENT – FLEXIBILITY AND INSIGHT Having not specifically addressed the question of what happens after the initial consultation, it is here that we bring together all the information that has been presented to you in the pages of this Nutritional Therapeutics Course, therefore, making this Section a recapitulation of things we have covered already, but brought together in a cohesive treatment of the subject. Areas Covered Progressing the Case Things to do at the First Consultation to help towards the Second The Second Consultation the meaning of different outcomes Constipation and Diarrhoea as incidents in Treatment. Titration of Bowel Flora The Nutritional Therapy Intensive Cleanse Diet Enemas Supplements Juices Duration Supplement Sequences in Treatment From Calcium Formulations to Calcium-Free Formulations Other Progressions Allergies, Intolerances and Hypersensitivities SECTION 15 SNAGS, CLEANSES AND CASE HISTORIES TESTIMONIALS Here's what students have to say about the course Kate Woolger, pilates instructor UK I chose the Plaskett College as I wanted something which was flexible and could be done in my own time. The content of the course really appealed. The study experience has been enjoyable - sometimes hard if a subject wasn’t so interesting. In regards to changes I have already implemented, I’m more thoughtful of thinking things through from the inception rather than just looking at the problem"

Getting Started OTHM Level 5 Diploma in Information Technology is intended to comprehend the extent of learning by Information Technology. This capability expands the IT experts. This course comprehends the student concerning the logical standards in programming advancement. This also helps the student to acquire IT professional jobs.  After successful completion of this course, the student can progress to Higher National Certificates (HNC) and Bachelor's program. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. The learner must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience International students whose first language is not English must score 5.5 or above on the IELTS (International English Language Testing System). Progression   Learners completing the OTHM Level 5 Diploma in Business Management: OTHM Level 6 Diplomas or Will be eligible to gain direct entry into relevant Bachelor's degree programs or Directly into employment in an associated profession Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work projects more effectively, giving learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree/ Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is achieved with at least 37 credits. The OTHM Level 5 Diploma in Information Technology consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- SOFTWARE ENGINEERING Reference No : K/617/2276 Credit : 20 || TQT : 200 This unit aims to provide learners a clear knowledge of software development and its evolution as an engineering discipline and to develop advanced high-quality software systems. UNIT2- DATABASE SYSTEMS Reference No : H/617/2275 Credit : 20 || TQT : 200 The unit aims to furnish students with information in data set frameworks and improve them to create new data set plans with advanced skills. UNIT3- ADVANCED SYSTEMS ANALYSIS & DESIGN Reference No : D/617/2274 Credit : 20 || TQT : 200 The unit aims to provide learners with a deep knowledge of the tasks of system analyst and this also helps the student how to apply the modern techniques. UNIT4- MANAGEMENT INFORMATION SYSTEMS Reference No : Y/617/2273 Credit : 20 || TQT : 200 This unit aims to give students information on employee data configuration, execution, and lookout secures data frameworks. This unit also helps to utilize data in business and empowers organizations to be more beneficial inside the industrial world. UNIT5- NETWORK INFORMATION SYSTEMS Reference No : R/617/2272 Credit : 20 || TQT : 200 This unit aims to prepare students' information and abilities in arranging, designing, setting up, and overseeing networks (like a LAN, PAN, MAN, WAN) as construct abilities in network checking, and information on Network Security, network conventions, and guidelines. UNIT6- IT PROJECT MANAGEMENT Reference No : L/617/2271 Credit : 20 || TQT : 200 This unit aims to build up students' abilities in overseeing Information Technology projects to execute frameworks or change in their organizations. This unit is especially important for students who are interested to be company directors who incorporate the operational or key change in their company. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The ILM Level 3 Leadership and Management course is perfect for individuals who have management responsibilities but lack formal training and are committed to enhancing their skills. The course is especially beneficial for team leaders looking to advance to the next management level and managers who must guide their teams through organisational changes, budget reductions, or other challenging situations. With this ILM Level 3 Leadership and Management course, you will develop leadership skills, improve decision-making capabilities, hone management techniques, enhance team performance, and gain a deeper understanding of organisational behaviour. The course will also provide opportunities for practical application of skills in real-world scenarios and open doors to further career advancement. You will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals through an extensive selection of units. Key Benefits For Learners Acquire a range of management skills and apply them in your current role Strengthen your leadership capabilities to inspire and empower teams, and skilfully navigate relationships Elevate your leadership and management proficiency by leveraging your personal knowledge, values, and driving force For Organisations Effective and confident First line managers Better relationships and healthy communication within teams Proven skills: Managers will demonstrate the ability to apply their new skills to drive success in your organisation Equip your managers with the tools to continuously develop their own skills and abilities Career Pathways The ILM Level 3 Leadership and Management can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £30,051 per annum Supervisor, with an estimated average salary of £33,000 per annum Shift Manager, with an estimated average salary of £35,216 per annum Project Officer, with an estimated average salary of £36,451 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 3 Diploma in Leadership and Management course is aimed at practising team leaders seeking to move up to the next management level and managers who need to lead people through organisational change. To be eligible for this course, you must: Be 18 years of age and over Have some work experience as a team leader or supervisor or a similar role Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression Successful learners can progress to a range of qualifications including: ILM Level 3 Certificate in Coaching and/or Mentoring ILM Level 3 Certificate or Diploma in Facilities Management ILM Level 3 Certificate in Enterprise and Entrepreneurship ILM Level 4 Award, Certificate or Diploma in Leadership and Management Why gain a ILM Qualification? The Level 3 Diploma in Leadership and Management course is ideal for individuals with management responsibilities who need formal training and are serious about developing their abilities. The course covers a wide range of units covering core management skills - such as understanding how to organise and delegate - plus skills in communication, team leadership, change, innovation and managing people and relationships. This flexibility in unit choice allows the qualification to be tailored to meet the needs of the individual and employer. Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 3 Diploma in Leadership and Management ILM Level 3 Certificate in Coaching and Mentoring ILM Level 4 Award, Certificate or Diploma in Leadership and Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Leading and Motivating a Team Effectively Reference No : 8600-341 Credit : 2 || TQT : 20 UNIT2- Developing Own Leadership Capability Using Action Learning (Diploma only) Reference No : 8600-342 Credit : 10 || TQT : 100 UNIT3- Understanding Change in the Workplace Reference No : 8600-209 Credit : 2 || TQT : 20 UNIT4- Developing Yourself as an Effective Team Member Reference No : 8600-230 Credit : 3 || TQT : 30 UNIT5- Planning Change in the Workplace Reference No : 8600-302 Credit : 2 || TQT : 20 UNIT6- Giving Briefings and Making Presentations Reference No : 8600-307 Credit : 2 || TQT : 20 UNIT7- Understanding Performance Management Reference No : 8600-323 Credit : 2 || TQT : 20 UNIT8- Understand How to Lead Effective Meetings Reference No : 8600-328 Credit : 2 || TQT : 20 UNIT9- Understanding Innovation and Change in an Organisation Reference No : 8600-301 Credit : 2 || TQT : 20 UNIT10- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT11- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT12- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT13- Managing Risk in the Workplace Reference No : 8600-403 Credit : 3 || TQT : 30 UNIT14- Developing People in the Workplace Reference No : 8600-405 Credit : 5 || TQT : 50 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Assuring Quality Through Acceptance Testing - Making Sure that the Business Problem is Solved: On-Demand It is the business analyst's job to define the business problem to be solved by IT. It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. The business analyst is not only concerned with the testing itself, but also with the management and monitoring of the users doing the acceptance testing, and recording, analyzing, and evaluating the results. What You Will Learn Upon completion of this course, participants will be able to: Create a set of acceptance test cases Manage and monitor an acceptance test stage where users perform the testing Work with the development team in the systems testing stage Assess the solution once it is in the business environment Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide BA roles and relationships through the project life cycle Introduction to assuring software quality through acceptance testing The Scope of IT Testing Overview of testing stages The testing process Testing documentation Pre-Acceptance Testing The BA's role in testing Early development testing stages (unit and integration) Late development testing stage (system) The Acceptance Test Stage - Part I (Planning, Design, and Development) Overview of user acceptance testing Acceptance test planning Designing user acceptance tests Developing individual user acceptance test cases Building effective user acceptance test scenarios The Acceptance Test Stage - Part II (Execution and Reporting) Operating guidelines Execution Reporting Post-Acceptance Testing Overview Project implementation Project transition (project closure) Production through retirement Testing Commercial Off-the-Shelf (COTS) Software Overview Selecting the software Implementing the software Summary What did we learn and how can we implement this in our work environments?

This level is the first step for any person who is interested in learning the English language. It is especially useful for students who have never had any sort of experience in studying the language or those who have a very basic knowledge and understanding of the language.   

Getting Started The qualification has been generated to extend and remunerate the learners seeking or have already picked up a profession in a business-related sector. We also ensure that the learners can learn the skills and qualities pertinent to this sector. It can also be visualised that this Business Management Courses program will promote academic and professional development so learners realise the various business-related industries. The Diploma is accredited at Level 3 with a total equivalence of 60 credits. It is mandatory that learners need to complete the Level 3 Diploma to progress to the QUALIFI Level 4 Certificate in Business Management. The underlying principle of the course is to ensure a career path for learners who wish to build their care capacities within the business sector. The result of the Diploma, an accepted UK qualification, is for the aspirants to have the expertise and the skills needed by organisations worldwide. Key Benefits   An introduction to the business environment Understanding the process of recruitment and selection Aspiring and existing junior managers with a broader knowledge of effective management skills An introduction to marketing and its various techniques. Key Highlights Are you desirous of learning business management techniques and acquiring the knowledge required by organisations globally? Then, Qualifi Level 3 Diploma in Business Management is the ideal starting point for your career journey. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.       Career Pathways The Qualifi Level 3 Diploma in Business Management can open many career pathways including, but not limited to: Operations manager with an estimated average salary of £44,814 per annum Office manager with an estimated average salary of £31,506 per annum A financial planner with an estimated average salary of £30,725per annum Programme manager with an estimated average salary of £30,000 per annum Junior manager with an estimated average salary of 28,000 per annum Business Analyst, with an estimated average salary of 25,000 per annum Fleet manager with an estimated average salary of £22,000 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, including real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been made available to all without artificial barriers denying access and progression. The primary requirement is to get through the interview, and they are expected to hold the following: Learners who possess Qualifications at Level 2 and or Learners who have work experience in a business environment and demonstrate ambition with clear career goals; Learners who possess a level 3 qualification in another discipline and want to develop their careers in business management   Progression Learners completing the QUALIFI Level 2 Diploma in Cyber Security Management and Operations will be eligible to: The QUALIFI Level 3 Diploma in Counter Terrorism for Business Management, or Directly Acquire employment in an associated profession. Why gain a QUALIFI Qualification?   This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to: Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- An Introduction to the Business Environment Reference No : BM301 Credit : 10 || TQT : 100 An Introduction to the Business Environment unit will help learners to know how a business is to be organised to achieve their targets. This unit also will help to know the way during which the economic, political, legal and social environment can impact on business which will give the learner an understanding of the range of companies. UNIT2- Business Resources Reference No : BM302 Credit : 10 || TQT : 100 Business Resources unit will help the learner to possess an understanding of how human resources are managed and of the employability and private skills required by personnel in an organisation. Learners will gain an understanding of the aim of managing resources effectively, not only in reference to human resources but also in terms of physical and technological resources. UNIT3- An Introduction to Marketing Reference No : BM303 Credit : 10 || TQT : 100 "An Introduction to Marketing unit will help the learners to develop the knowledge which is necessary to know the key concepts of the marketing mix, marketing planning and market research. As an introduction to marketing, the unit will allow learners who study other, specialist marketing units to understand the strategic purpose of the marketing function and the way it contributes to business success." UNIT4- Human Resource Management Reference No : BM304 Credit : 10 || TQT : 100 "Human Resource Management unit will describe the most valuable resource of any organisation, its the human capital. All resources, especially the foremost valuable, got to be managed so as to get the best value from them. The unit provides a summary of a number of the key areas that fall within the part of the human resources function. " UNIT5- Business Communication Reference No : BM305 Credit : 10 || TQT : 100 Business Communication in this unit, learners will have the chance to develop, analyse and evaluate a variety of methods used to communicate differing types of business information and can understand the aim of such communication in detail. UNIT6- Understanding Health and Safety in the Business Workplace Reference No : BM306 Credit : 10 || TQT : 100 "Understanding Health and Safety in the Business Workplace unit will help to dispel these and to market healthiness and safety practise as a way to a productive working environment. Learner will understand about health and safety legislation,regulations and requirements that form the part of all workplace in UK. UNIT7- Recruitment and Selection in Business Reference No : BM307 Credit : 10 || TQT : 100 Recruitment and Selection in Business unit is about how an organisation recruits and selects staff. Learners will gain knowledge and understanding of the method that a business has got to undergo when recruiting a staff. Learners will prepare documents necessary to assist select the proper person for the work and decide to participate during a selection interview. They need to have a broad understanding of the legislation surrounding recruitment and selection and be ready to explain how these laws affect a business. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Enhancing Performance with Productive Conflict: In-House Training Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response

Grateful Leadership: In-House Training Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face. Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational. What you will Learn You'll learn how to: Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace Understand the potentially huge benefits of Grateful Leadership in the workplace Overcome the barriers to using acknowledgment Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results Getting Started Introductions Course goals and objectives Introspection on the practice of Grateful Leadership The Workforce Engagement Sustainability Challenge Employees who are engaged, not engaged, and actively disengaged The costs of non-engagement Meeting the workforce engagement challenge Acknowledgment, Engagement, and Leadership Acknowledgment and its benefits Recognition versus acknowledgment 'Challenging people' case study Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models Leadership and acknowledgment The 5 C's - Consciousness, Courage, Choice, Communication, Commitment Employing the Power of Acknowledgment Overcoming barriers to acknowledgment The Seven High-Interest Benefits Principles of Acknowledgment Exploring the acknowledgment process Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style Case study The ROI of Grateful Leadership Creating your Grateful Leadership Personal Action Plan™ Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture The 360° Grateful Leadership Competency Assessment Summary What did we learn, and how can we implement this in our work environments?

Innovation Project Management: Virtual In-House Training Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management. Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. Innovation is needed and someone must manage these innovation projects. Over the past two decades, there has been a great deal of literature published on innovation and innovation management. Converting a creative idea into reality requires projects and some form of project management. Unfortunately, innovation projects, which are viewed as strategic projects, may not be able to be managed using the traditional project management philosophy we teach in our project management courses. There are different skill sets needed, different tools, and different life-cycle phases. Innovation varies from industry to industry and even companies within the same industry cannot come to an agreement on how innovation project management should work. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management. What you Will Learn Explain the links needed to bridge innovation, project management, and business strategy Describe the different types of innovation and the form of project management each require Identify the differences between traditional and innovation project management, especially regarding governance, human resources management challenges, components of an innovative culture and competencies needed by innovation project managers Establish business value and the importance of new metrics for measuring and reporting business value Relate innovation to business models and the skills needed to contribute in the business model development Recognize the roadblocks affecting innovation project management and their cause to determine what actions can be taken Determine the success and failure criteria of an innovation project Foundation Concepts Understanding innovation Role of innovation in a company Differences between traditional (operational) and strategic projects Innovation management Differences between innovation and R&D Differing views of innovation Why innovation often struggles Linking Innovation Project Management to Business Strategy The business side of innovation project management The need for innovation targeting Getting close to the customers and their needs The need for line-of-sight to the strategic objectives The innovation enterprise environmental factors Tools for linking Internal Versus External (Co-creation) Innovation Open versus closed innovation Open innovation versus crowdsourcing Benefits of internal innovation Benefits of co-creation (external) innovation Selecting co-creation partners The focus of co-creation The issues with intellectual property Understanding co-creation values Understanding the importance of value-in-use Classification of Innovations and Innovation Projects Types of projects Types of innovations Competency-enhancing versus competency-destroying innovations Types of innovation novelty Public Sector of Innovation Comparing public and private sector project management Types of public service innovations Reasons for some public sector innovation failures An Introduction to Innovation Project Management Why traditional project management may not work The need for a knowledge management system Differences between traditional and innovation project management Issues with the 'one-size-fits-all' methodology Using end-to-end innovation project management Technology readiness levels (TRLs) Integrating Kanban principles into innovation project management Innovation and the Human Resources Management Challenge Obtaining resources Need for a talent pipeline Need for effective resource management practices Prioritizing resource utilization Using organizational slack Corporate Innovation Governance Types of innovation governance Business Impact Analysis (BIA) Innovation Project Portfolio Management Office (IPPMO) Using nondisclosure agreements, secrecy agreements, confidentiality agreements, and patents Adverse effects of governance decisions Innovation Cultures Characteristics of a culture for innovation Types of cultures Selecting the right people Linking innovation to rewards Impact of the organizational reward system Innovation Competencies Types of innovation leadership The need for active listening Design thinking Dealing with ambiguity, uncertainty, risks, crises, and human factors Value-Based Innovation Project Management Metrics Importance of innovation project management metrics Understanding value-driven project management Differences between benefits and value - and when to measure Traditional versus the investment life cycle Benefits harvesting Benefits and value sustainment Resistance to change Tangible and intangible innovation project management metrics Business Model Innovation Business model characteristics Impact of disruptive innovation Innovation Roadblocks Roadblocks and challenges facing project managers Ways to overcome the roadblocks Defining Innovation Success and Failure Categories for innovation success and failure Need for suitability and exit criteria Reasons for innovation project failure Predictions on the Future of Innovation Project Management The Six Pillars of changing times Some uses for the new value and benefits metrics

Thinking about learning more about Artificial Intelligence? The BCS Foundation Certificate in Artificial Intelligence is the advanced version of our Essentials Course Artificial Intelligence and includes more detail and insights about algebraic equations, vector calculus and schematics used in artificial intelligence and machine learning for you to learn how this new technology works.