Name: Co-creation, Ideation and Innovation
Price: 595 GBP
Availability: InStock

Requirements Engineering - BCS 

Practitioner
Award Winning, Online, Self-Study
Thinking about a career in Business 

Analysis?
The BCS Practitioner Certificate in Requirements Engineering is for candidates who want to develop or further their skills in the understanding and application of elicitation, analysis and management of requirements. 

As the traditional Business Analyst role develops and grows into other areas, the need for Requirements Engineering skills has opened up into the wider business and is now necessary in a variety of roles and teams. The learning in this certificate is shaped to place emphasis on valuable business analysis skills rather than the Business Analyst role. Focusing on these skills should ensure alignment with business objectives and a fit-for-purpose solution.

This qualification has been designed to provide valuable learning for those in roles such as business analyst, business architect, business systems analyst, data analyst, enterprise analyst, management consultant, process analyst, product manager, product owner, project manager, and systems analyst. This certificate provides value for candidates in entry-level, associate and management-level roles.

Upon achievement of the certificate, candidates will be able to demonstrate a practical understanding of:

• Collaborate with stakeholders to ensure requirements align with business objectives. 
• Elicit different types of requirements and the associated documentation
• Analyse and validate requirements
• Ensure and manage requirement quality and change.

This is one of the four courses you need to pass the BCS International Diploma in Business Analysis.

You will be taught by our instructor, Soni, who has over 20 years of experience working as a Business Analyst in Defence, Banking, Cyber Security, Telecommunications, and IT.

With self-study, you get a whole package of support we call PASS ASSIST, including digital access to the BCS book in Business Analysis, 2 live video support calls with your course trainer, practice exam papers and a series of support videos to get the most out of your course, making a learning plan and how to prepare for the exam.
If you have any questions, please contact us or message us on What'sApp.
Online, self-study, global access to study in any country
COURSE FEATURES
Study time: 18 hours
Gain Industry Skills
12 months Course Access
Includes the Cost of the BCS exam
Job and Career Support
Tutor Support
Two live video calls with the course trainer
Learn Online - Study at Home or Work
Aligned to SFIAPlus IT Industry Framework
Globally Recognised BCS Certificate
Free 1 year BCS Membership when you pass*
Includes BCS Business Analysis eBook.
*new BCS members.

This course includes 'Pass Assist', a unique package of support to equip learners with knowledge and confidence to pass your BCS exam, including: 
Two live video calls with the course trainer to ask questions and understand the course.
Digital access to the official BCS Business Analysis Book
Practice exam papers
A series of exam preparation videos (coming soon)
Tutor support - use the discussion forum, email or What’s App to ask questions.
What do I learn in the BCS Requirements 

Engineering Practitioner Course?
The BCS Practitioner Certificate in Requirements Engineering is a globally recognised professional qualification which will help develop your knowledge and understanding in these specific subjects:
Course Subjects You Learn
1. Define Requirements Approach and Project Scope:
Define the term “Requirements”
Describe the Requirements Engineering Framework
Explain factors to be considered in adapting the approach to requirements engineering
Describe the contents of a project initiation document (PID)/terms of reference (ToR)
2. Elicit Requirements:
Explain different knowledge types
Identify a technique to articulate tacit knowledge
Explain the use, advantages and disadvantages of the following elicitation techniques
Identify an appropriate technique to elicit requirements
Explain the suitability of elicitation techniques for Agile and linear development approaches
3. Record Requirements (Documentation):
Identify and describe the categories of requirement
Explain the importance of documentation
Identify the key documentation styles
Explain the characteristics documented for requirements in a requirements catalogue
Explain the key underlying principles and standard format of a user story
4. Build Models and Prototypes to Represent the Requirements:
Explain the rationale for modelling the functional requirements (processing and data) of an
information system
Describe the purpose of modelling in requirements engineering
Prepare a UML use case diagram
Prepare a UML Class diagram
Explain the use of a CRUD matrix
Explain the use of prototyping to elaborate requirements
5. Collaborate and Communicate with Stakeholders to Clarify Requirements:
Describe the responsibilities of the actors (stakeholder roles) in Requirements Engineering
Describe the purpose of requirements validation
Describe the rationale for various approaches to requirements validation
Demonstrate how Agile requirements are validated
Demonstrate how formal requirements are validated
6. Analyse, Prioritise and Assure the Quality of Requirements:
Explain the purpose of analysing requirements
Apply the MoSCoW technique to prioritise requirements
Interpret individual requirements; applying filters and quality criteria
Identify the purposes of Slicing Requirements (Agile/ Linear)
Identify techniques used to analyse Business Rules
Explain the importance of testability
7. Conduct User analysis and Profiling:
Describe techniques used to analyse roles
Explain the purpose of a Customer Journey Map
8. Requirements Management and Traceability:
Explain the rationale and the approach to achieving requirements traceability
Explain the rationale for requirements management
Define the elements of requirements management and the links between them
Explain the use of a change control process
Describe the elements of a version control process
Explain the use and advantages of different forms of traceability
Study Easily Online with Duco Digital
• Work through online course content which is easy to follow, understand and in a logical format• Login to continue your course and monitor your progression easily• Book your online exam to take at home or in an office, no need to visit a test centre• Multiple choice exam• Test paper included with practice questions• Tutor support available 9 am - 5 pm weekdays GMT• Start today!
Supporting new and the next-generation of analysts 

Soni is passionate about the value and importance of business analysis in bridging the gap between business and technology and is excited to champion and support new and next-generation analysts like you.
She has over 20 years’ experience as a business analyst complimented with a MEng degree in Computer Science. In addition, she has experience of project management, enterprise architecture and agile project delivery. Her career as a senior business analyst has involved delivering large digital transformation programmes for both government and corporate organisations in a variety of sectors such as Defence, Banking, Cyber Security, Telecommunications, and IT. 

If you have any questions about choosing the right course for your career, please contact us.

Who is BCS?
Recognised globally by corporations, academics and IT professionals, BCS is the British Computer Society, more commonly known as the Chartered Institute for IT.

They have over 60,000 members in 150 countries, and a wider community of business leaders, educators, practitioners and policy-makers all committed to their mission of leading the IT industry through its ethical challenges, to support the people who work in the industry, and to make IT good for society.Empty space, drag to resize
Why should I take this course?
This Practitioner professional certification in Requirements Engineering will help develop your career as it places emphasis on valuable business analysis skills and toolkit to use in practice.

According to the 2023 Salary Guide by Robert Half, the median salary for a business analyst in the U.S. was $95,520. 

However, individuals with advanced skills, such as proficiency in business intelligence software or an understanding of data analytics, could earn even more. This demonstrates the potential financial benefits of investing in business analysis training.Have a question? - contact usIf you have any questions, please contact us or message us on What'sApp.We're here to help you pass your course and grow your career; study with Duco Digital Training, the UK's leading online BCS accredited training provider.

Duco Digital Training

Business Process Model & Notation (BPMN)

Business Analysis

Business Process Management (BPM)

Business & Management

Business & Marketing

Business Model Canvas

Duco Digital Training's course in BCS Requirements Engineering Practitioner develops your skills in the understanding and application of elicitation, analysis and management of business analysis requirements.

Requirements Engineering - BCS Practitioner

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A description</p>

Edge

Sport

Test course 3

Test course 2

<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(97, 32, 103);">Course description</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This one-day course will introduce you to Service Design and arm you with techniques to review and improve service quality across digital and physical touchpoints.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">You will leave with an understanding of service design principles and how to apply them using a suite of tools and techniques to employ, regardless of whether you&rsquo;re improving an existing service or designing one from scratch.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The course is interactive, allowing participants to&nbsp;exchange experiences, raise questions and have discussions, practice some tools and you will look at your services from a new perspective.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">A really good balance of presentation and interactive exercises. The content was varied and thorough and exceeded its promise of teaching the fundamentals. The trainer&rsquo;s presentation skills are excellent and her teaching style was friendly, confident and inclusive.</em>&rdquo;</p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gemma Barnes</strong></strong><br fr-original-style="" style="box-sizing: border-box;">Senior UX Designer, Quba</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Is it for you?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">If you&rsquo;re desperate to understand what Service design actually means, what can make your customers tick and your employees enjoy their work more, this course is for you!</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Participants typically come from Design and UX, Customer service and IT, Marketing and Branding. We also regularly have Product managers and Developers as well as everyone else interested in acquiring new skills and developing more holistic approaches to product/service development and design.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What you will learn</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Topics covered in the course include:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">The key principles of service design thinking</li><li fr-original-style="" style="box-sizing: border-box;">The roles of an effective service designer</li><li fr-original-style="" style="box-sizing: border-box;">How to improve customers&rsquo; service perceptions and build right customers&rsquo; expectations</li><li fr-original-style="" style="box-sizing: border-box;">Review of the key Service Design methods of research, insights modelling, ideation, prototyping and service testing&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Hands on activities of trying out the main tools such as ecosystem maps and empathy maps, customer journeys and service blueprints and quick-fire question rounds</li></ul><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">Our trainer was enthusiastic and engaging. I liked the breakout sessions and having the ability to work in teams to explore different ideas.</em>&ldquo;</p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Kaylie Mitten</strong><br fr-original-style="" style="box-sizing: border-box;">Digital Product Manager, RSA</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Learning objectives</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">After completing the course, you will be able to:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Understand the fundamentals of service design thinking and how to apply its principles and techniques in real life projects</li><li fr-original-style="" style="box-sizing: border-box;">Learn about customer expectations and perceptions and their impact on service design</li><li fr-original-style="" style="box-sizing: border-box;">Learn and practice main service design methods and tools along the service design process</li></ul><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Necessary for remote learning</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Access to Zoom</li><li fr-original-style="" style="box-sizing: border-box;">Access to Miro</li></ul><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure>

Course description
This one-day course will introduce you to Service Design and arm you with techniques to review and improve service quality across digital and physical touchpoints.
You will leave with an understanding of service design principles and how to apply them using a suite of tools and techniques to employ, regardless of whether you’re improving an existing service or designing one from scratch.
The course is interactive, allowing participants to exchange experiences, raise questions and have discussions, practice some tools and you will look at your services from a new perspective.

“A really good balance of presentation and interactive exercises. The content was varied and thorough and exceeded its promise of teaching the fundamentals. The trainer’s presentation skills are excellent and her teaching style was friendly, confident and inclusive.”Gemma Barnes
Senior UX Designer, Quba

Is it for you?

If you’re desperate to understand what Service design actually means, what can make your customers tick and your employees enjoy their work more, this course is for you!
Participants typically come from Design and UX, Customer service and IT, Marketing and Branding. We also regularly have Product managers and Developers as well as everyone else interested in acquiring new skills and developing more holistic approaches to product/service development and design.


What you will learn
Topics covered in the course include:
The key principles of service design thinking
The roles of an effective service designer
How to improve customers’ service perceptions and build right customers’ expectations
Review of the key Service Design methods of research, insights modelling, ideation, prototyping and service testing
Hands on activities of trying out the main tools such as ecosystem maps and empathy maps, customer journeys and service blueprints and quick-fire question rounds
“Our trainer was enthusiastic and engaging. I liked the breakout sessions and having the ability to work in teams to explore different ideas.“Kaylie Mitten
Digital Product Manager, RSA

Learning objectives

After completing the course, you will be able to:
Understand the fundamentals of service design thinking and how to apply its principles and techniques in real life projects
Learn about customer expectations and perceptions and their impact on service design
Learn and practice main service design methods and tools along the service design process
Necessary for remote learning
Access to Zoom
Access to Miro


Bunnyfoot

Service Design Courses (SDC)

UI / UX Design

Ux Research

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design. 

Fundamentals of Service Design

<h2><strong>Instructor-led training online.<img class="alignright size-full wp-image-17112 lazyloaded" title="Secretary PA Training 1" src="https://taylor-mason.co.uk/wp-content/uploads/2020/04/transparent-image-man-online-training-.png" sizes="(max-width: 150px) 100vw, 150px" srcset="https://taylor-mason.co.uk/wp-content/uploads/2020/04/transparent-image-man-online-training-.png 150w, https://taylor-mason.co.uk/wp-content/uploads/2020/04/transparent-image-man-online-training--100x150.png 100w" alt="Online Training" width="150" height="225" data-src="https://taylor-mason.co.uk/wp-content/uploads/2020/04/transparent-image-man-online-training-.png" data-srcset="https://taylor-mason.co.uk/wp-content/uploads/2020/04/transparent-image-man-online-training-.png 150w, https://taylor-mason.co.uk/wp-content/uploads/2020/04/transparent-image-man-online-training--100x150.png 100w" /></strong></h2>
<p data-wpmeteor-mouseover="true" data-wpmeteor-mouseout="true"><strong>Courses are also delivered as Instructor-led training online.&nbsp;</strong>Instructors deliver training in a&nbsp;classroom&nbsp;format, as an interactive workshop, demonstrating with the opportunity for learners to practice, virtually, using&nbsp;<a href="https://en.wikipedia.org/wiki/Video-conferencing" target="_blank" rel="noopener">video-conferencing</a>&nbsp;tools. The instructors have facilitation and teaching skills, where they use different methods to engage learners and embrace different&nbsp;<a href="https://en.wikipedia.org/wiki/Learning_styles" target="_blank" rel="noopener">learning styles</a>. Please contact us if you would discuss this further.&nbsp;<a title="Call Or email US" href="https://taylor-mason.co.uk/contact-us/">Contact Us.</a></p>
<h3 class="padb5 evo_h3">TRAINING COURSE DETAILS</h3>
<div class="eventon_desc_in">
<h3>SECRETARY &amp; PA TRAINING</h3>
<p>During this two day course, you will develop a learning-based action plan to take back to your workplace ensuring that you can put the learning into action as soon as you are back at your&nbsp;desk.</p>
<p>Behind every successful Chief Executive Officer is a secretary that makes sure everything is attended to each day. Whether your company is in the field of telecommunications, food or retail, for example, executive secretaries play a pivotal role in your operations. Without a secretary or executive PA to schedule these, someone in your business may miss an important meeting or find themselves with a scheduling conflict. Of course, these problems can limit productivity and even cost the company money or other resources.</p>
<p>These are just some of the many reasons why it is important to have competent secretaries attending to your top officers. Becoming a top PA is so important that this role must be recognised and further developed. Good quality and effective business administration courses, secretarial courses and PA courses are what is needed with a focus on&nbsp;<strong>secretarial pa development</strong>.</p>
<p><strong>What you will learn:</strong></p>
<p align="JUSTIFY">During this two day course, you will develop a learning-based action plan to take back to your workplace ensuring that you can put the learning into action as soon as you are back at your&nbsp;desk.</p>
<h4><strong>The knowledge and practical skills you will learn&nbsp;include:</strong></h4>
<ul>
<li>Planning&nbsp;&amp;&nbsp;Organisation</li>
<li>Management&nbsp;Skills</li>
<li>Communication&nbsp;Skills</li>
<li>Meetings and&nbsp;Presentations</li>
<li>Departmental Improvement Suggestions</li>
</ul>
<p>&nbsp;</p>
<h4>During the course you cover:</h4>
<p>During this interactive, linked and practical secretary/PA development course you will learn:</p>
<p><em><strong>Planning&nbsp;&amp;&nbsp;Organisation</strong></em></p>
<ul>
<li>Time management&nbsp;skills</li>
<li>Using a time management&nbsp;matrix</li>
<li>Planning&nbsp;&amp;&nbsp;prioritising&nbsp;workloads</li>
<li>Managing workloads to meet timelines</li>
<li>Eliminating time&nbsp;wasters</li>
<li>Setting SMART&nbsp;objectives</li>
<li>Motivate yourself to use time creatively and&nbsp;productively</li>
</ul>
<p><em><strong>Management&nbsp;Skills</strong></em></p>
<ul>
<li>Managing self and&nbsp;others</li>
<li>Effective&nbsp;delegation</li>
<li>Performance&nbsp;management</li>
<li>Building&nbsp;relationships</li>
<li>Managing day to day&nbsp;situations</li>
<li>Action plans based on planning, organising and management&nbsp;skills</li>
</ul>
<p><em><strong>Communication&nbsp;Skills</strong></em></p>
<ul>
<li>Spoken communication &ndash; overview of telephone, face to face, body language, tone&nbsp;&amp;&nbsp;words</li>
<li>Written communication &ndash; overview of business writing, composing professional emails, faxes, memos,&nbsp;letters</li>
</ul>
<p><em><strong>Assertiveness&nbsp;Skills</strong></em></p>
<ul>
<li>Being assertive and not aggressive in the&nbsp;workplace</li>
<li>Saying no&nbsp;assertively</li>
<li>Understanding&nbsp;assertiveness</li>
</ul>
<p><em><strong>Meetings</strong></em></p>
<ul>
<li>Meeting&nbsp;preparation</li>
<li>Overview of successful minute&nbsp;taking</li>
<li>Preparing and delivering&nbsp;presentations</li>
<li>Action plans linked to communication, assertiveness and&nbsp;meetings</li>
<li>Departmental Improvement Suggestions&nbsp;</li>
</ul>
</div>

Instructor-led training online.
Courses are also delivered as Instructor-led training online. Instructors deliver training in a classroom format, as an interactive workshop, demonstrating with the opportunity for learners to practice, virtually, using video-conferencing tools. The instructors have facilitation and teaching skills, where they use different methods to engage learners and embrace different learning styles. Please contact us if you would discuss this further. Contact Us.
TRAINING COURSE DETAILS
SECRETARY & PA TRAINING
During this two day course, you will develop a learning-based action plan to take back to your workplace ensuring that you can put the learning into action as soon as you are back at your desk.
Behind every successful Chief Executive Officer is a secretary that makes sure everything is attended to each day. Whether your company is in the field of telecommunications, food or retail, for example, executive secretaries play a pivotal role in your operations. Without a secretary or executive PA to schedule these, someone in your business may miss an important meeting or find themselves with a scheduling conflict. Of course, these problems can limit productivity and even cost the company money or other resources.
These are just some of the many reasons why it is important to have competent secretaries attending to your top officers. Becoming a top PA is so important that this role must be recognised and further developed. Good quality and effective business administration courses, secretarial courses and PA courses are what is needed with a focus on secretarial pa development.
What you will learn:
During this two day course, you will develop a learning-based action plan to take back to your workplace ensuring that you can put the learning into action as soon as you are back at your desk.
The knowledge and practical skills you will learn include:
Planning & Organisation
Management Skills
Communication Skills
Meetings and Presentations
Departmental Improvement Suggestions
 
During the course you cover:
During this interactive, linked and practical secretary/PA development course you will learn:
Planning & Organisation
Time management skills
Using a time management matrix
Planning & prioritising workloads
Managing workloads to meet timelines
Eliminating time wasters
Setting SMART objectives
Motivate yourself to use time creatively and productively
Management Skills
Managing self and others
Effective delegation
Performance management
Building relationships
Managing day to day situations
Action plans based on planning, organising and management skills
Communication Skills
Spoken communication – overview of telephone, face to face, body language, tone & words
Written communication – overview of business writing, composing professional emails, faxes, memos, letters
Assertiveness Skills
Being assertive and not aggressive in the workplace
Saying no assertively
Understanding assertiveness
Meetings
Meeting preparation
Overview of successful minute taking
Preparing and delivering presentations
Action plans linked to communication, assertiveness and meetings
Departmental Improvement Suggestions

EduTech - Taylor Mason

During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.

Secretary PA Training

General admission

<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(97, 32, 103);">Course description</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Insights from research are not used if they live in spreadsheets and slide decks or sit as notes in your desk drawer. Learn how to bridge the gap between research and design by turning data and insight into useful design tools upon which you can act and communicate effectively.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This 1 day introductory-level course explains how to distil customer data into actionable models such as personas, empathy maps, experience maps, and mental-content models, as well scenarios and the value proposition canvas. It also introduces the important topic of information architecture and how this can be constructed and tested for use in websites and other similar systems.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">It&rsquo;s fun, it&rsquo;s interactive and you&rsquo;ll meet interesting people to&nbsp;exchange ideas&nbsp;and experiences with. By the end of the course you will have produced something worthwhile&nbsp;and will go back to your desk&nbsp;armed with tools&nbsp;to ensure your research and insights translate into exceptional user centred designs.</p><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p></blockquote><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;">&ldquo;I cannot say enough about how good Andrew was. He was calm and very skilled. He was a fantastic leader for the course and I couldn&rsquo;t fault him or his skills. Very well run and would recommend him/his courses in a heartbeat&rdquo;</p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img width="160" height="166" alt="unite students" data-srcset="https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-2.png 160w, https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-2-87x90.png 87w, https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-2-29x30.png 29w" data-src="https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-2.png" data-sizes="(max-width: 160px) 100vw, 160px" src="https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-2.png" sizes="(max-width: 160px) 100vw, 160px" srcset="https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-2.png 160w, https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-2-87x90.png 87w, https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-2-29x30.png 29w" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Victoria Symons</strong><br fr-original-style="" style="box-sizing: border-box;">Senior UX UI Designer, Unite Students</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Is it for you?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">If you are interested in distilling research and insight into powerful design tools that not only help you to understand your customers and but also provide clear direction for creating outstanding designs and services, then this course is for you. This is an introductory course and therefore assumes participants will have little or no previous experience with the maps and models described. We typically see UX researchers, designers, content designers, product and project managers, marketing managers, developers and user experience managers on this course.&nbsp;</p><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What you will learn</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics covered in this course include:</strong></p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">How to distil research into useful design tools</li><li fr-original-style="" style="box-sizing: border-box;">How to construct various models to better understand customer behaviour</li><li fr-original-style="" style="box-sizing: border-box;">How to produce customer journey maps</li><li fr-original-style="" style="box-sizing: border-box;">How to derive product feature requirements from your maps and models</li><li fr-original-style="" style="box-sizing: border-box;">How to construct and validate information architecture</li><li fr-original-style="" style="box-sizing: border-box;">Hands-on practical exercises</li></ul><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;">&ldquo;I&rsquo;d recommend this course, it details some great tools that people in the UX industry can use to share and present research findings and helpful workshop exercises to help get engagement from the whole team.&rdquo;</p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img width="310" height="163" alt="nhs digital" data-srcset="https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-1.png 310w, https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-1-300x158.png 300w, https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-1-171x90.png 171w, https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-1-57x30.png 57w" data-src="https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-1.png" data-sizes="(max-width: 310px) 100vw, 310px" src="https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-1.png" sizes="(max-width: 310px) 100vw, 310px" srcset="https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-1.png 310w, https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-1-300x158.png 300w, https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-1-171x90.png 171w, https://www.bunnyfoot.com/wp-content/uploads/2021/11/download-1-57x30.png 57w" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Lisa Collins</strong><br fr-original-style="" style="box-sizing: border-box;">NHS Digital</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Learning objectives</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">After completing the training you will be able to:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Describe and discuss the various models and design tools for taking a user centric approach</li><li fr-original-style="" style="box-sizing: border-box;">Turn research and insight data into useful design tools such as mental-content models, personas, and experience maps</li><li fr-original-style="" style="box-sizing: border-box;">Formulate requirements from your customer models to effectively drive a user centred design process</li></ul><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Necessary for Remote learning</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Access to Zoom</li><li fr-original-style="" style="box-sizing: border-box;">Access to Miro</li></ul><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure>

Course description
Insights from research are not used if they live in spreadsheets and slide decks or sit as notes in your desk drawer. Learn how to bridge the gap between research and design by turning data and insight into useful design tools upon which you can act and communicate effectively.
This 1 day introductory-level course explains how to distil customer data into actionable models such as personas, empathy maps, experience maps, and mental-content models, as well scenarios and the value proposition canvas. It also introduces the important topic of information architecture and how this can be constructed and tested for use in websites and other similar systems.
It’s fun, it’s interactive and you’ll meet interesting people to exchange ideas and experiences with. By the end of the course you will have produced something worthwhile and will go back to your desk armed with tools to ensure your research and insights translate into exceptional user centred designs.

“I cannot say enough about how good Andrew was. He was calm and very skilled. He was a fantastic leader for the course and I couldn’t fault him or his skills. Very well run and would recommend him/his courses in a heartbeat”Victoria Symons
Senior UX UI Designer, Unite Students

Is it for you?
If you are interested in distilling research and insight into powerful design tools that not only help you to understand your customers and but also provide clear direction for creating outstanding designs and services, then this course is for you. This is an introductory course and therefore assumes participants will have little or no previous experience with the maps and models described. We typically see UX researchers, designers, content designers, product and project managers, marketing managers, developers and user experience managers on this course. 

What you will learn
Topics covered in this course include:
How to distil research into useful design tools
How to construct various models to better understand customer behaviour
How to produce customer journey maps
How to derive product feature requirements from your maps and models
How to construct and validate information architecture
Hands-on practical exercises
“I’d recommend this course, it details some great tools that people in the UX industry can use to share and present research findings and helpful workshop exercises to help get engagement from the whole team.”Lisa Collins
NHS Digital

Learning objectives
After completing the training you will be able to:
Describe and discuss the various models and design tools for taking a user centric approach
Turn research and insight data into useful design tools such as mental-content models, personas, and experience maps
Formulate requirements from your customer models to effectively drive a user centred design process
Necessary for Remote learning
Access to Zoom
Access to Miro


Customer Journey

Customer Journey Mapping, Modelling and Information Architecture

<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(97, 32, 103);">Course description</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design. This course introduces the wide range of methods used by UX practitioners including stakeholder engagement, research methods, requirements gathering, wireframe design, prototyping and usability testing.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">I would definitely recommend this course to others! The trainer is very knowledgeable and this came across in the course. Being a newbie to the whole area I wasn&rsquo;t made to feel stupid or silly when asking questions &ndash; in fact, I was encouraged to do so.</em>&rdquo;</p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Kieran Smith</strong><br fr-original-style="" style="box-sizing: border-box;">Business Analyst, Capita Employee Benefits</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Is it for you?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This course would greatly benefit anyone looking to incorporate the practice of UX into their work or the work of their project teams. You might be new to UX or you may want to enhance your existing knowledge of this area. You might be a product or project manager wanting to enhance your knowledge of UX to better understand the role it can play in your organisation. You&rsquo;ll come away understanding the spectrum of UX methods that can be used to create meaningful and delightful websites, products and services.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What you will learn</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Topics covered in this course include:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Understanding your users through research</li><li fr-original-style="" style="box-sizing: border-box;">Gaining insight from project stakeholders</li><li fr-original-style="" style="box-sizing: border-box;">Conducting competitor analysis and expert evaluations</li><li fr-original-style="" style="box-sizing: border-box;">Turning research data into useful models like personas and customer experience maps</li><li fr-original-style="" style="box-sizing: border-box;">Designing with wireframes and prototypes</li><li fr-original-style="" style="box-sizing: border-box;">Applying key usability principles in design</li><li fr-original-style="" style="box-sizing: border-box;">Designing for trust, emotional connection and to inspire action</li><li fr-original-style="" style="box-sizing: border-box;">Usability testing your designs to ensure maximum usability</li><li fr-original-style="" style="box-sizing: border-box;">How UX fits in with your organisation</li></ul><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">I really enjoyed the practical parts of the course and learning the whole process.</em>&ldquo;</p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ben Cohen</strong><br fr-original-style="" style="box-sizing: border-box;">Innovation Manager, Macmillan Cancer Support</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Learning objectives</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">After completing the training, you will:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Understand what user experience and human centred design is and how it can be applied throughout a project lifecycle</li><li fr-original-style="" style="box-sizing: border-box;">Understand which UX practices can add value to your projects</li><li fr-original-style="" style="box-sizing: border-box;">Discuss UX and the role it plays with greater confidence</li><li fr-original-style="" style="box-sizing: border-box;">Identify areas within the field of UX that you may want to investigate further</li></ul><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Necessary for remote learning</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Access to Zoom</li><li fr-original-style="" style="box-sizing: border-box;">Access to Miro</li></ul>

Course description
This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design. This course introduces the wide range of methods used by UX practitioners including stakeholder engagement, research methods, requirements gathering, wireframe design, prototyping and usability testing.

“I would definitely recommend this course to others! The trainer is very knowledgeable and this came across in the course. Being a newbie to the whole area I wasn’t made to feel stupid or silly when asking questions – in fact, I was encouraged to do so.”Kieran Smith
Business Analyst, Capita Employee Benefits

Is it for you?
This course would greatly benefit anyone looking to incorporate the practice of UX into their work or the work of their project teams. You might be new to UX or you may want to enhance your existing knowledge of this area. You might be a product or project manager wanting to enhance your knowledge of UX to better understand the role it can play in your organisation. You’ll come away understanding the spectrum of UX methods that can be used to create meaningful and delightful websites, products and services.


What you will learn
Topics covered in this course include:
Understanding your users through research
Gaining insight from project stakeholders
Conducting competitor analysis and expert evaluations
Turning research data into useful models like personas and customer experience maps
Designing with wireframes and prototypes
Applying key usability principles in design
Designing for trust, emotional connection and to inspire action
Usability testing your designs to ensure maximum usability
How UX fits in with your organisation
“I really enjoyed the practical parts of the course and learning the whole process.“Ben Cohen
Innovation Manager, Macmillan Cancer Support

Learning objectives

After completing the training, you will:
Understand what user experience and human centred design is and how it can be applied throughout a project lifecycle
Understand which UX practices can add value to your projects
Discuss UX and the role it plays with greater confidence
Identify areas within the field of UX that you may want to investigate further
Necessary for remote learning
Access to Zoom
Access to Miro

Fundamentals of User Experience (UX) and Human Centred Design

<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(97, 32, 103);">Course description</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This course is designed to help UX professionals, researchers, and anyone looking to expand their research toolkit with a solid foundation in quantitative research. Focusing on practical skills and hands-on experience, the course covers the most commonly used quantitative research methodologies in UX. You will leave with the knowledge and confidence to undertake your own research projects, and you will gain a strong foundation in quantitative research methods &ndash; enabling you to make data-driven decisions and enhance your UX strategy.</p><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;I was impressed by how well the course was designed, pitched and presented. I learned so much and applied some of that learning the same day &ndash; immediate impact!&rdquo;</em></p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Katherine Tyte</strong><br fr-original-style="" style="box-sizing: border-box;">NHS England</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Is it for you?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">If you&rsquo;re a UX professional, researcher, designer, or simply someone who is keen to learn more about quantitative research methods in user experience, this course is tailored to suit your needs. Whether you&rsquo;re looking to expand your research toolkit or seeking to enhance your understanding of data-driven decision-making in UX projects, this course provides the essential knowledge and hands-on experience you need. The focus on practical skills and real-world applications provides relevant and useful instruction for all attendees seeking to develop quantitative research skills.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This course aims to provide a high-level overview and a strong foundation in quantitative research methods, and serves as an excellent starting point for those looking to build their knowledge and confidence in data-driven UX research. By attending this course, you&rsquo;ll gain valuable insights into the world of quantitative research and take the first steps towards enhancing your UX research projects through data-driven insights and methodologies.</p><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What you will learn</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Quantitative vs qualitative research and their applications in UX</li><li fr-original-style="" style="box-sizing: border-box;">Selecting appropriate quantitative research methods</li><li fr-original-style="" style="box-sizing: border-box;">Writing effective survey questions and analysing results</li><li fr-original-style="" style="box-sizing: border-box;">Unmoderated usability testing techniques and interpretation</li><li fr-original-style="" style="box-sizing: border-box;">Data visualisation and reporting best practices</li></ul><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Learning objectives</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">After completing the training, you will be able to:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Understand the key differences between quantitative and qualitative research methods in UX</li><li fr-original-style="" style="box-sizing: border-box;">Identify and apply appropriate quantitative research methods</li><li fr-original-style="" style="box-sizing: border-box;">Write effective survey questions and analyse survey results</li><li fr-original-style="" style="box-sizing: border-box;">Conduct and interpret unmoderated usability testing to enhance your UX projects</li><li fr-original-style="" style="box-sizing: border-box;">Effectively visualise and present data to communicate findings to stakeholders</li><li fr-original-style="" style="box-sizing: border-box;">Confidently plan and execute quantitative research projects to inform data-driven decision-making</li></ul><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Necessary for remote learning</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Access to Zoom</li><li fr-original-style="" style="box-sizing: border-box;">Access to Miro</li></ul><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure>

Course description
This course is designed to help UX professionals, researchers, and anyone looking to expand their research toolkit with a solid foundation in quantitative research. Focusing on practical skills and hands-on experience, the course covers the most commonly used quantitative research methodologies in UX. You will leave with the knowledge and confidence to undertake your own research projects, and you will gain a strong foundation in quantitative research methods – enabling you to make data-driven decisions and enhance your UX strategy.
“I was impressed by how well the course was designed, pitched and presented. I learned so much and applied some of that learning the same day – immediate impact!”Katherine Tyte
NHS England

Is it for you?
If you’re a UX professional, researcher, designer, or simply someone who is keen to learn more about quantitative research methods in user experience, this course is tailored to suit your needs. Whether you’re looking to expand your research toolkit or seeking to enhance your understanding of data-driven decision-making in UX projects, this course provides the essential knowledge and hands-on experience you need. The focus on practical skills and real-world applications provides relevant and useful instruction for all attendees seeking to develop quantitative research skills.
This course aims to provide a high-level overview and a strong foundation in quantitative research methods, and serves as an excellent starting point for those looking to build their knowledge and confidence in data-driven UX research. By attending this course, you’ll gain valuable insights into the world of quantitative research and take the first steps towards enhancing your UX research projects through data-driven insights and methodologies.

What you will learn
Quantitative vs qualitative research and their applications in UX
Selecting appropriate quantitative research methods
Writing effective survey questions and analysing results
Unmoderated usability testing techniques and interpretation
Data visualisation and reporting best practices

Learning objectives
After completing the training, you will be able to:
Understand the key differences between quantitative and qualitative research methods in UX
Identify and apply appropriate quantitative research methods
Write effective survey questions and analyse survey results
Conduct and interpret unmoderated usability testing to enhance your UX projects
Effectively visualise and present data to communicate findings to stakeholders
Confidently plan and execute quantitative research projects to inform data-driven decision-making
Necessary for remote learning
Access to Zoom
Access to Miro



Quantitative Methods

Quantitative User Research Methods

<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(97, 32, 103);">Course description</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The talent and knowledge within your organisation (or your clients&rsquo; organisations) can be a great asset&hellip; if it can be unleashed creatively and collaboratively. You need to unlock the creativity from subject matter experts who don&rsquo;t usually get involved with such things, and get those that normally do to approach solutions forming from a wider or completely different perspective altogether. You also need to unlock people from their own assumptions and pet solutions and get people working together to share, co-create and ultimately co-own resulting solutions.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This course takes you through a whole workshop process to do exactly this. You will participate in a range of activities, meet interesting people to exchange ideas and experiences with and will go back to your desk armed with workshop weapons to impress your colleagues.</p><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;"><em fr-original-style="" style="box-sizing: border-box;">I&rsquo;ve been on a couple of Bunnyfoot training courses now and they&rsquo;re always a tier above the rest. Their trainers are extremely knowledgeable, engaging and flexible to your needs.</em></p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Jessica Blaikie</strong></strong><br fr-original-style="" style="box-sizing: border-box;">UX Researcher, HM Courts &amp; Tribunals Service</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Is it for you?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">If you have a stake in innovating in your company, if you want to get the best out of your project team and other stakeholders, if you want to upgrade how you facilitate collaborative workshops &ndash; this is the course for you!</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">People who take this course are typically Marketing Managers, Digital Marketers, Project Managers, Researchers, Designers, Developers and User Experience Managers.</p><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What you will learn</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Topics covered in the course include:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Collaborative workshops taxonomy &amp; workshop structuring</li><li fr-original-style="" style="box-sizing: border-box;">Ideation &amp; the creative life cycle</li><li fr-original-style="" style="box-sizing: border-box;">4Ps Innovation model &amp; and how it applies to facilitating co-creation</li><li fr-original-style="" style="box-sizing: border-box;">Ways to overcome creativity barriers</li><li fr-original-style="" style="box-sizing: border-box;">Techniques to explode ideas, evaluate and communicate ideas, and further mature and develop ideas into concepts</li></ul><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Learning objectives</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">After completing the training, you will:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Understand the theories behind idea collaboration</li><li fr-original-style="" style="box-sizing: border-box;">Get equipped with a lot of practical advice on how to run successful workshops and be able to control inputs from group members and moderate a group</li><li fr-original-style="" style="box-sizing: border-box;">Have learned key techniques to<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explore knowns and unknowns</li><li fr-original-style="" style="box-sizing: border-box;">Ideate which goes beyond traditional brainstorming with post-its&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Evaluate and select the best ideas</li><li fr-original-style="" style="box-sizing: border-box;">Elaborate ideas further with sketching and rapid prototyping</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Consolidate your understanding through practising new tools</li><li fr-original-style="" style="box-sizing: border-box;">Be confident in how to find and adapt techniques to meet your specific needs</li></ul><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Necessary for remote learning</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Access to Zoom</li><li fr-original-style="" style="box-sizing: border-box;">Access to Miro</li></ul><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure>

Course description
The talent and knowledge within your organisation (or your clients’ organisations) can be a great asset… if it can be unleashed creatively and collaboratively. You need to unlock the creativity from subject matter experts who don’t usually get involved with such things, and get those that normally do to approach solutions forming from a wider or completely different perspective altogether. You also need to unlock people from their own assumptions and pet solutions and get people working together to share, co-create and ultimately co-own resulting solutions.
This course takes you through a whole workshop process to do exactly this. You will participate in a range of activities, meet interesting people to exchange ideas and experiences with and will go back to your desk armed with workshop weapons to impress your colleagues.
I’ve been on a couple of Bunnyfoot training courses now and they’re always a tier above the rest. Their trainers are extremely knowledgeable, engaging and flexible to your needs.Jessica Blaikie
UX Researcher, HM Courts & Tribunals Service

Is it for you?

If you have a stake in innovating in your company, if you want to get the best out of your project team and other stakeholders, if you want to upgrade how you facilitate collaborative workshops – this is the course for you!
People who take this course are typically Marketing Managers, Digital Marketers, Project Managers, Researchers, Designers, Developers and User Experience Managers.

What you will learn
Topics covered in the course include:
Collaborative workshops taxonomy & workshop structuring
Ideation & the creative life cycle
4Ps Innovation model & and how it applies to facilitating co-creation
Ways to overcome creativity barriers
Techniques to explode ideas, evaluate and communicate ideas, and further mature and develop ideas into concepts

Learning objectives
After completing the training, you will:
Understand the theories behind idea collaboration
Get equipped with a lot of practical advice on how to run successful workshops and be able to control inputs from group members and moderate a group
Have learned key techniques toExplore knowns and unknownsIdeate which goes beyond traditional brainstorming with post-its Evaluate and select the best ideasElaborate ideas further with sketching and rapid prototyping
Consolidate your understanding through practising new tools
Be confident in how to find and adapt techniques to meet your specific needs
Necessary for remote learning
Access to Zoom
Access to Miro


Innovation

Co-creation, Ideation and Innovation

Chelmsford

Stratford

Our CITB Online - Site Supervisors’ Safety Training Scheme (SSSTS) Refresher course is designed to give attendees a broad reminder of their responsibilities for health and safety on construction sites. Approved and endorsed by the United Kingdom Contractors Group, the SSSTS refresher course is a must for anyone who occupies a supervisory role on UKCG sites and wants to brush up on their knowledge of their legal responsibilities and the latest construction industry regulations.
The SSSTS Refresher course has been created to provide existing supervisors, or those who are just entering into a supervisory role, with in-depth knowledge of health and safety legislation and procedures. If a candidate completed a full SSSTS training course up to 5 years ago, they will be required to attend a refresher programme.
Prerequisites
SSSTS certificates are of course valid for up to 5 years, but due to the ever-changing nature of the industry, it is recommended that staff stay up to date by enrolling on a refresher course long before the qualification expires.
Instructions
Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Site Supervisor Training Scheme (SSSTS) Refresher

This one-day course is a must for anyone considering or already working within a construction or civil engineering environment. This course provides Health and Safety awareness and is endorsed by Build UK as a standard training for all operatives on site.
Aims
To give a clear understanding of Regulations & Legislation that applies to construction work and is an ideal refresher for any operative that has previously completed training in Health & Safety.
Course Content
• Accident prevention
• Health & Safety law
• Control and management of the site and your how your role fits in with this
• Risk assessments and method statements
• Performing safely on site
• Reporting unsafe acts to prevent an accident
• Individual & employee responsibilities
• What to do if you think anyone’s Health and Safety is being put at risk
Assessment
At the end of this course, all delegates will have a clear understanding of the requirements of Health and Safety Legislation and their responsibilities to comply with them.
Candidates will need to complete a multiple-choice exam at the end of the CITB course. They will also need to engage and interact with others throughout the day.
Certificate
This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all operatives. The certificate is part of CSCS Green Card requirements.
To remain certified in this area, you will need to retake the course before the expiry date or have completed an NVQ2 or higher in your skills set.
Instructions
Please note all Health & Safety Awareness courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Health & Safety Awareness (for Green CSCS)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color: rgb(13, 13, 13);">Are you camera shy or overly self-critical when making videos for your business?</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color: rgb(13, 13, 13);">Don&#39;t let it hold you back!</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color: rgb(13, 13, 13);"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(13, 13, 13);">🎥 Join us on our FREE webinar.</span><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color: rgb(13, 13, 13);">Our webinar is designed to boost your confidence and enhance your presentation skills. Learn practical tips to overcome camera shyness and deliver engaging videos that captivate your audience.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color: rgb(13, 13, 13);">Don&#39;t miss out&mdash;register now and step into the spotlight with confidence!</span></p>

Are you camera shy or overly self-critical when making videos for your business?

Don't let it hold you back!

✔ Join us on our FREE webinar.

Our webinar is designed to boost your confidence and enhance your presentation skills. Learn practical tips to overcome camera shyness and deliver engaging videos that captivate your audience.

Don't miss out—register now and step into the spotlight with confidence!

Clockwork Eye Video

Photography & Video

Video

Video Marketing

Video Creation

Mobile Video Production

Film & Video

Videography

Presentation Skills

Video Production

Video Editing

Video & Mobile Marketing

Overcome camera shyness and boost your presentation skills! 🎥 Join our FREE webinar designed to build your confidence and teach practical tips for creating engaging videos. Don’t miss out—register now and step into the spotlight with confidence!

Camera Confidence & Presentation Skills (FREE Webinar)

Bristol

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR</strong>: YA, ADULT FICTION, NON-FICTION</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Laura Williams is literary agent at the&nbsp;<a href="http://greeneheaton.co.uk/agents/laura-williams/" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">Greene and Heaton Literary Agency</a>.&nbsp;<strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">She is seeking literary fiction, commercial fiction, psychological thrillers and high concept Young Adult.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Laura is actively building a fiction list and a small non-fiction list. She is currently looking for literary fiction, edgy commercial fiction, psychological thrillers and high-concept contemporary young adult, as well as narrative non-fiction of all types. Her taste is quite dark, and she loves gothic, ghost stories, horror and anything sinister. She also loves books that make her cry, from big love stories to intense family dramas. She is open to historical or horror YA, but not magical or fantasy.&nbsp;</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Meditative or moving novels about modern life, appeal to Laura, sad stories with love and the importance of caring for each other shining through. She also loves stories about female friendships or conversely groups of women who don&#39;t get on, such as the hugely fun BAD SUMMER PEOPLE by Emma Rosenblum. She is always on the lookout for a big tragic love story to make her cry happy or sad tears.  At the more commercial end of fiction, think funny novels with warmth and romantic comedies with a bit of depth &ndash; think Marian Keyes.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(55, 65, 81); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(55, 65, 81); font-size: 16px;">Most of all Laura is looking for novels she hasn&rsquo;t read before &ndash; something unusual structurally or thematically, something that shines a light on a subject the author is passionate about, something that&rsquo;ll break her heart or raise her blood in an entirely new way. Laura is always looking to promote diverse voices from across the globe, and is particularly keen on LGBTQI+ stories.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">Laura would like you to submit a covering letter, a 1-2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.</strong></p><p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Laura is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 16 September<strong style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 64);">&nbsp;</strong>2024</strong></p>

LOOKING FOR: YA, ADULT FICTION, NON-FICTION

Laura Williams is literary agent at the Greene and Heaton Literary Agency. She is seeking literary fiction, commercial fiction, psychological thrillers and high concept Young Adult.

Laura is actively building a fiction list and a small non-fiction list. She is currently looking for literary fiction, edgy commercial fiction, psychological thrillers and high-concept contemporary young adult, as well as narrative non-fiction of all types. Her taste is quite dark, and she loves gothic, ghost stories, horror and anything sinister. She also loves books that make her cry, from big love stories to intense family dramas. She is open to historical or horror YA, but not magical or fantasy. 

Meditative or moving novels about modern life, appeal to Laura, sad stories with love and the importance of caring for each other shining through. She also loves stories about female friendships or conversely groups of women who don't get on, such as the hugely fun BAD SUMMER PEOPLE by Emma Rosenblum. She is always on the lookout for a big tragic love story to make her cry happy or sad tears. At the more commercial end of fiction, think funny novels with warmth and romantic comedies with a bit of depth – think Marian Keyes.

Most of all Laura is looking for novels she hasn’t read before – something unusual structurally or thematically, something that shines a light on a subject the author is passionate about, something that’ll break her heart or raise her blood in an entirely new way. Laura is always looking to promote diverse voices from across the globe, and is particularly keen on LGBTQI+ stories.

Laura would like you to submit a covering letter, a 1-2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.

(In addition to the paid sessions, Laura is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Wednesday 13th August 2025

I Am In Print

Fiction Writing

SOLD OUT! 22nd August Laura Williams #Agent121. Looking for: YA, ADULT FICTION, NON-FICTION

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<p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" id="isPasted" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower Your Business with YouTube: Practical Workshop</strong></p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'>&nbsp;</p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'>Harness YouTube to expand your reach, build brand awareness, and boost sales. Our interactive YouTube for Business workshop provides essential skills to set up and optimise your channel for success.</p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'>&nbsp;</p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What You&#39;ll Learn:</strong></p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'>&nbsp;</p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create a Professional Channel:</strong> Build a captivating YouTube channel that represents your brand.</p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Optimise for Search:</strong> Learn key techniques to ensure your videos are easily found.</p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effective Marketing:</strong> Discover strategies to promote your videos, generate leads, and increase conversions.</p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analyse Performance:</strong> Use analytics to refine your strategies and improve content.</p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'>&nbsp;</p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enrol Today and Transform Your Business</strong></p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'>&nbsp;</p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'>Seize this chance to harness YouTube&#39;s potential. Enrol now in our YouTube for Business workshop and start creating videos that engage and elevate your business.</p><p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'><br fr-original-style="" style="box-sizing: border-box;"></p>

<p style='margin: 0cm 0cm 0.0001pt; font-size: 15px; font-family: Calibri, "sans-serif"; color: var(--text); box-sizing: border-box;' id="isPasted" fr-original-style='margin:0cm;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri","sans-serif";'><span style='font-family: "Segoe UI", "sans-serif"; box-sizing: border-box;' fr-original-style='font-family:"Segoe UI","sans-serif";'><u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Explainer Video:</strong></u></span></p>

<iframe width="560" height="315" src="https://www.youtube.com/embed/lND5ACrCVos?si=1wlFLPU_5PfiL4Ri" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"><span class="fr-mk" style="display: none;">&nbsp;</span><span class="fr-mk" style="display: none;">&nbsp;</span><span class="fr-mk" style="display: none;">&nbsp;</span></iframe>


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Empower Your Business with YouTube: Interactive Workshop
Harness YouTube to expand your reach, build brand awareness, and boost sales. Our interactive YouTube for Business workshop provides essential skills to set up and optimise your channel for success.
What You'll Learn:
Create a Professional Channel: Build a captivating YouTube channel that represents your brand.
Optimise for Search: Learn key techniques to ensure your videos are easily found.
Effective Marketing: Discover strategies to promote your videos, generate leads, and increase conversions.
Analyse Performance: Use analytics to refine your strategies and improve content.
Enrol Today and Transform Your Business
Seize this chance to harness YouTube's potential. Enrol now in our YouTube for Business workshop and start creating videos that engage and elevate your business.
Explainer Video:



Video Design

Learn how to create and manage a successful YouTube channel for your business. This workshop will cover everything you need to know when setting up and using YouTube in your business. You will also learn how to use YouTube analytics to track your channel's performance to help you make improvements.

YouTube For Business (Interactive Workshop)

This event is for users of HoardingUK, we would like to listen to your feedback and suggestions.

HoardingUK

HUK User Involvement Meeting

Micro-Workshop: How to Use AI to Make Video Marketing Easier

Want to create more video content but feel stuck for time or ideas? In this short, practical workshop, you'll discover how to use AI tools to speed up your video marketing process—from generating content ideas and writing scripts to creating subtitles, video descriptions, and more. Whether you're just getting started or looking to streamline what you already do, this session will show you how AI can help you create better videos, faster.

Check out our other workshops and webinars designed to help you create video content HERE.

If you would like help in creating video content then take a look at our Video Creators Club where you will get support, training, tutorials and network with other creators.

If you are creating videos and either spending loads of time creating the subtitle files or even paying to have them created then look no further. This simple and easy exercise will enable you to create subtitles in seconds and is as easy as copy and paste.

Video Marketing Made Easier With AI (A Micro-Workshop)

Following on from last month's activation harnessing fire energy, ignited by the New Moon in Leo, I invite you to join me to welcome in the Virgo New Moon that approaches fast. Ushering in a new cycle and a new influx of energy.

With its timely intercession at the tail end of summer, Virgo always seems to me like a real opportunity to feel into what is next. To access a greater sense of clarity and creativity. And to start to ready ourselves to fully call in the new aspects that are calling each of us.

This is also a great way that we can contribute to the collective. For as we each focus on that which is calling, we open up more of the field for others to connect to their own heart centredness and a more expanded sense of self.

As the sun travels out of Leo into Virgo the energy of creation is heightened with the auspicious presence of the Royal Star Regulus. An ideal time to focus on calling in your highest timeline and attracting what your heart desires. Further anchoring heart energy within and without.

This will be an energy activation and will include a transmission and/or connection to the Dragons. We will come together online and get those energies moving. 

What’s an energy activation? An energy activation is a reawakening of part or parts of your Divine blueprint. It has the capacity to create lasting change, by removing blocks, habits, patterns or stagnancy that are ready to go! 

This particular activation will most likely use a blend of guided meditation, channelling and light language, to bypass the conscious mind, as I am guided during our time together.

If you require any further information or have specific questions not covered in the FAQ, simply reach out to me via email here: melody@thisdivinelife.com 

8PM BST * 9PM CET * 12PM PST * 3PM EST

Beautiful image created by MythologyArt via Pixabay

This Divine Life

Dragon Energy Activation for the New Moon in Virgo

Bournemouth

Our Virtual (via Zoom) course provide the same high-quality tuition as our classroom-based sessions. Quarterly meetings will take place at the Academy



Dental Nursing Diploma with National Examining Board for Dental Nurses (NEBDN) is an internationally recognised qualification that will allow you to work as a Dental Nurse in hospitals, NHS and private dental practices.

Successful completion of Dental Nursing Diploma course will enable you to register as a Dental Care Professional with the General Dental Council (GDC) and practice as a qualified Dental Nurse.


Discover the exciting world of dental nursing and be a part of a growing field that offers endless opportunities for growth and development.
How will you learn?
In addition to our traditional class-based tuition, we also offer Virtual (via Zoom) Learning courses to cater to different learning preferences. Our Virtual Learning courses provide the same high-quality tuition as our classroom-based sessions. To participate, you will need a laptop, PC, smart phone or tablet with a built-in or external camera and microphone. From the comfort of your own home, you will have the opportunity to communicate with your tutor and classmates through video chat, using your phone or computer camera. This allows for seamless interaction, discussions, and collaborative learning.

Quarterly meetings at the Academy
To ensure a well-rounded learning experience, you will be required to attend face-to-face lessons at the Academy on a quarterly basis, which means every three months. These sessions serve several important purposes:

Practical Units: Some aspects of the course require hands-on practical training. The face-to-face lessons will cover these practical units, allowing you to gain valuable experience and apply the knowledge you have acquired during the virtual learning sessions.

Tests and Mock Exams: These assessments are important for evaluating your progress, identifying areas for improvement, and preparing you for the final exams. The Academy will provide a controlled and supervised environment to ensure the integrity and fairness of these assessments.
Attending quarterly face-to-face lessons provides a balanced approach to your learning journey. It combines the convenience and flexibility of virtual learning with the benefits of in-person interactions, practical training, and assessments. By participating in these sessions, you will have the opportunity to reinforce your knowledge, receive personalized feedback, and build a stronger connection with your tutor and classmates.
The Academy is dedicated to supporting your growth and success in dental nursing field, and the face-to-face lessons are an integral part of that commitment.



Being a Dental Nurse can be an exciting and fulfilling career that allows you to make a positive impact on people’s lives while enjoying a variety of work and opportunities to learn and grow. You’ll get to work with an amazing dental team and get to know patients, helping them to feel at ease and comfortable during their visit. You’ll be the one behind the scene making sure everything runs smoothly, and you’ll be the one that patients will turn to for assistance. You’ll also get to be a part of the latest advancements in dental technology and treatment. And on top of all that, you get to have a flexible schedule and a good earning potential, with the potential to advance in your career. All in all, being a dental nurse is one of the most exciting and fulfilling career that you can have, and you’ll get to leave work every day knowing you’ve made a real difference in the lives of others.


The course is delivered by Team of Dental Professionals who are examiners, dentists and experienced Dental tutors with years of experience in teaching Dentistry.
Dental Nurses are involved in a wide range of procedures, from routine check-ups to complex surgeries, which can make the job interesting and varied.

Patient-centered care: Dental Nurses have a direct impact on the patient’s experience and can make a positive difference in people’s lives by providing them with quality care.

Professional development: Dental Nurses have the opportunity to continue their education and expand their skills, leading to advancement and new opportunities in the field.
No previous experience required – we will teach you from A to Z.
Do you need a job?
Yes, you will have 3 months’ time from the start of your course to find a placement.
The Academy provides a list of Private and NHS Dental Surgeries, who are regularly contacting us when looking for more Trainee Dental Nurses, so you can contact them directly as a registered student at the Academy. This is a paid job, unless you would like to work voluntary for personal reasons. We also provide a reference letter to the employee in case you need it.
The course is ideal for you if:
You are looking for a qualification that leads to employment
You intend to participate within dentistry and make a positive contribution to the dental health
You wish to learn how to maintain high standards of hygiene, cleanliness, health & safety
You enjoy interacting with multidisciplinary team and different people


The curriculum is based on the GDC (General Dental Council) registration requirements for dental nurses. It sets out the knowledge, skills and behavioural requirements that should be developed and demonstrated. These are set out in terms of professional competencies, with the assessment method clearly outlined (e.g. how the skills and knowledge will be assessed in the final examinations – via written questions such as multiple choice (MCQ) or extended matching questions (EMQ) or via Objective Structured Clinical Examinations – OSCEs). We are proud to announce that our Dental Nursing students has the highest examination pass rate in OSCE examinations!
Free services– workshops, mock exams, eRoE marking and internal moderation.


Earn while you learn could be another benefit for doing this course. We provide a list of Private Surgeries who have been working with us for the last 14 years and looking to recruit more Trainee Dental Nurses.
Working together – At our Dental Department, we prioritise working together with our learners every step of the way. We firmly believe in providing unwavering support, equipping you with the necessary tools, skills, and assistance to ensure your success. We take immense pride in the achievements of our students, with a long list of graduates boasting remarkable success stories. Our commitment to your success serves as the foundation for our own accomplishments
What Can You Expect to Earn as a Dental Nurse? Compared to other caring professions, Dental Nursing is well paid and offers plenty of opportunity for continued training and development. This is great for those looking on a the long-term plan for their career and those who wish to work their way up the ladder through continued learning, experience & hard work. Trainee Dental Nurse salary for standard working week will be around £23,000 per annum. Average wage for a qualified Dental Nurses between £40,417 to £42,350 p.a.
When are the exams?
There are two exams:
1. Multiple choice theory exam. November and March.
2. Practical exam. January and June. 
Record of Experience (eROE)
To be eligible to sit your first exam, you have to complete your electronic Record of Experience (eROE). The eROE has to be submitted to your tutor by 31st Jan for March exam, and 31st August for November exam. 
London Waterloo Academy supports Mouth Cancer Research Foundation and encouraging learners to raise the awareness and participate in annual 10k walk.



Study mode – virtual (via Zoom) live stream lessons combined with a quarterly meetings Saturday/Sunday at the Academy
Duration – 1 year (part time)
Virtual (via Zoom) classes – once a week
Quarterly meetings at the Academy – date are discussed with the group in advance
Next Intake/start dates (please choose one for your course to start):
21 September 2024, Saturday classes from 9am to 11am
Registration fee – £300 (includes: administration, workshops, mock exams, RoE marking, internal moderation of RoE)
Tuition Fees – £1,400 (we offer payment plan, and accept instalments)
Exam fee – £510 will be charged at the point of candidate registration with NEBDN
One day introduction course – for those who are considering/not sure whether to step up into the Dental Industry £50.00
Call us +44 (0) 7484 014980 or email to info@waterlooacademy.co.uk or Facebook – London Waterloo Academy
Office location: The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk))

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries.
It is endorsed by Build UK as the standard training for all construction managers.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
• Health, safety, welfare and environmental legislation affecting your daily work
• New guidance and industry best practice
• Duties and responsibilities with regards to health, safety, welfare, and the environment
• Safe working
Prerequisites
This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role.
Certificate
The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

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