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New to the role DSL Training - DAY 1
By Brightcore Consultancy
The New to the Role of Designated Safeguarding Lead Course is an expert-led course for those new to the role of school / college DSLs and or Deputy DSL.
CPD Accredited, Interactive Short Course - 1.5 hr session - Learn from the comfort of your own home or workplace - Learn how to deal with wounds, burns, sprains & strains, and other injuries Course Contents: What is classed as Display Screen Equipment (DSE) Who is a DSE user Illnesses and Injuries caused by the incorrect use of DSE How to set up your workstation so as to avoid injuries and musculoskeletal disorders DSE Assessment Checklist Work routine and the importance of taking breaks Eyes and eyesight testing Identifying training needs Working from home and home working assessments Benefits of this Short Course: In 2018/2019, nearly half a million people suffered from work-related musculoskeletal disorders, most of them having suffered from this for a while Though 138,000 of them only started having problems this year These conditions can significantly affect a person's life, and limit their mobility and dexterity This leads to being forced to retire early from work, earn less and have less of a social life I enjoyed the minor injuries webinar as it refreshed my memory in these areas and gave me the confidence to deal with any of these now. The training was delivered with practical demonstrations and I enjoyed the chance to use my brain during the lockdown.DEBBIE GROSCH-SQUANCE
FAA Level 3 Award In Supervising First Aid For Mental Health (RQF) Classroom (two day course), Virtual (6 x 2 ½ hour sessions) Gives learners knowledge of Mental Health First Aid and associated conditions This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace Course Contents: What is Mental Health? Why people develop mental health conditions What the role of a mental health first aider is Knowing how to provide advice and practical support Knowing how to recognise and manage stress Understand the impact of substance abuse on mental health Understand the first aid action plan for mental health and be able to put it in place Know how to implement a positive mental health culture in the workplace Recognising a range of mental health conditions: Depression Anxiety Psychosis Eating disorders Suicide Self-harm PTSD Personality disorders Bipolar disorder Schizophrenia Benefits of this course: 37% of all work-related ill-health is due to mental health problems Problems with mental health cover 45% of all working days lost A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 One in four people will have a mental health problem at some point during their lives Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees Work-related mental health issues must to be assessed to measure the levels of risk to staff Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This two day r employees' mental health and wellbeing Accredited, Ofqual regulated qualification Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3770/9
Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.
STGO Awareness, Abnormal Loads & Escort Vehicles Course - Online - June 2025
By Total Compliance
STGO Abnormal Loads
