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9307 Courses in London delivered Online

Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Goals & Resources 00:07:00 Beginning Concepts 00:13:00 Reprogramming Your Mind 00:09:00 Escaping Your 'Story' 00:06:00 Boosting Your Personal Power! 00:07:00 The Power Of Modeling & Language 00:07:00 The Power Of Choice 00:03:00 Critical Thinking Skills 00:09:00 The Power Of Habit 00:05:00 The Twin Powers Of Attitude & Acceptance 00:09:00 Some Keys To Happiness 00:18:00 MORE Coping Skills! 00:16:00 Improving Communication 00:12:00 Anger Management Skills 00:12:00 BONUS VIDEOS - MORE TIPS & TOOLS! BONUS VIDEO - More Coping Skills - Part 01 00:23:00 BONUS VIDEO - More Coping Skills - Part 02 00:11:00 BONUS VIDEO - More Coping Skills - Part 03 00:22:00 Assignment Assignment - Life Coach Skills: Coping-Critical Thinking-Communication & Anger Management 00:00:00

Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management
Delivered Online On Demand3 hours 9 minutes
£10.99

Call Centre Training: Excelling in Customer Service and Communication

4.5(3)

By Studyhub UK

Are you ready to embark on a journey to excel in customer service and communication? Welcome to our 'Call Centre Training: Excelling in Customer Service and Communication' course, where we unravel the secrets to becoming a top-notch call centre agent. In today's competitive world, customer service excellence is paramount, and this course is your gateway to mastering it. Our comprehensive curriculum covers every aspect of call centre operations, from understanding the fundamentals to developing the skills required for effective communication. Whether you're new to the industry or seeking to enhance your existing knowledge, this course will equip you with the tools needed to thrive. From telephone etiquettes to handling difficult customers and staying updated on industry trends, our program ensures you are well-prepared for success in the dynamic world of call centres. Learning Outcomes Gain an in-depth understanding of call centre operations. Identify and embody the essential traits of a successful call centre agent. Master telephone etiquettes to create outstanding customer experiences. Hone your communication skills for effective customer interactions. Acquire expertise in scripting and negotiation techniques. Why buy this Call Centre Training: Excelling in Customer Service and Communication? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Call Centre Training: Excelling in Customer Service and Communication there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Call Centre Training: Excelling in Customer Service and Communication course for? Aspiring call centre professionals looking to kickstart their career. Customer service enthusiasts seeking to excel in call centre roles. Existing call centre agents aiming to enhance their skills. Managers and supervisors overseeing call centre teams. Anyone passionate about delivering exceptional customer experiences. Prerequisites This Call Centre Training: Excelling in Customer Service and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Call Centre Training: Excelling in Customer Service and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Call Centre Agent: £18,000 - £25,000 per annum Customer Service Representative: £18,000 - £30,000 per annum Call Centre Supervisor: £25,000 - £40,000 per annum Customer Experience Manager: £30,000 - £50,000 per annum Operations Manager (Call Centre): £40,000 - £60,000 per annum Call Centre Director: £60,000 - £100,000+ per annum Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:14:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:13:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:15:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:10:00 Module 05: Communication Skills Communication Skills 00:13:00 Module 06: Scripts and Negotiation Techniques Scripts and Negotiation Techniques 00:12:00 Module 07: Managing Difficult Customers Managing Difficult Customers 00:09:00 Module 08: Call Centre Metrics and Benchmarking Call Centre Metrics and Benchmarking 00:16:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:14:00

Call Centre Training: Excelling in Customer Service and Communication
Delivered Online On Demand1 hour 56 minutes
£10.99

Crisis Communication Course For HR Managers

4.7(160)

By Janets

Start learning Crisis Communication Course For HR Managers that will give you enough knowledge and skills to build your dream career. About this course This Crisis Communication Course For HR Managers helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Crisis Communication Course For HR Managers is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Crisis Communication Course For HR Managers is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Crisis Communication Course For HR Managers related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: HR Manager and Crisis Module 02: Communication Planning and Management Module 03: An Overview of Effective Communication. Module 04: Crisis Preparation Module 05: Communicating During and After a Crisis Course Content HR: Crisis Communication Module 01: HR Manager and Crisis 00:13:00 Module 02: Communication Planning and Management 00:14:00 Module 03: An Overview of Effective Communication 00:19:00 Module 04: Crisis Preparation 00:14:00 Module 05: Communicating During and After a Crisis 00:13:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Crisis Communication Course For HR Managers
Delivered Online On Demand1 hour 13 minutes
£5.99

Dementia Train the Trainer

4.9(1007)

By Caring For Care

This Dementia Train the Trainer course is run over 2 days, you will learn about the subject and know how to teach About this event Understanding dementia Common types of dementia How the brain is affected Causes and symptoms Person centred care Communication Learning about the persons past Care planning The role of friends and relatives Building relationships Equality and diversity in dementia Recognise and help prevent abuse Non-verbal communication Event lasts 1 day 7 hours Understanding dementia Common types of dementia How the brain is affected Causes and symptoms Person centred care Communication Learning about the persons past Care planning The role of friends and relatives Building relationships Equality and diversity in dementia Recognise and help prevent abuse Non-verbal communication

Dementia Train the Trainer
Delivered OnlineFlexible Dates
£450

Project Management Fundamentals - Japanese: On-Demand

By IIL Europe Ltd

Project Management Fundamentals - Japanese: On-Demand Many projects are run by highly qualified, talented people with little or no training in project management. They carry out projects such as process improvement, marketing campaign development, new product development, event planning and production, as if they were "work". Project Management Fundamentals (PMF) was created to help those who need a solid foundation in project management to learn on the job without undue burden. is. This course provides practical skills, concepts and principles that you can take back to the workplace, and the insight you need to adapt them to your specific project environment. PMF's course goal is to achieve quality performance by learning effective planning and control, so it emphasizes process-oriented and analytical, systems-oriented approaches. These frameworks promote the project-related problem-solving and decision-making skills needed in real-world projects. We also focus on the collaboration, clear person-to-person communication, interpersonal and interpersonal skills required for the project. These needs are recognized throughout PMF, but are highlighted in two areas: Module 2 - People and Projects Module 8 - Execution, Communication and Team Development What You Will Learn By the end of this course, you should be able to: Explain the value of strong project management Identify the characteristics of successful projects and project managers Recognize how current agile/adaptive practices fit into project management Learn project management processes such as initiation, planning, execution, monitoring and control, and closing Leverage project management processes and tools based on case studies and real-world situations Create initial project plan Using standard project management terminology Basic Concepts Project management and its definition PM value and key points Competing Constraints and Project Success Project life cycle People and Projects Overview of people and projects Project manager Project team people and projects in the organization Module 3 - Initiation and Requirements Definition Project launch Formulation of project charter Conducting stakeholder evaluations Requirements definition Using the Work Breakdown Structure Define Work Breakdown Structure (WBS) Development of usable WBS Utilization of WBS Project Risk Management Need for risk management Overview of risk-aware planning Identification of risks Risk analysis Risk response plan Implementing countermeasures and monitoring risks Environmental considerations that require adaptability Quotation Quote definition Quotation approach How to estimate cost estimate Quotation Validation Scheduling Definition of the scheduling process and related terms Defining sequences and dependencies Determining the critical path Examination of schedule risk and optimization of schedule Execution, Communication and Team Development From baseline to execution Project communication and stakeholder relationships high performance team Monitoring and Control Definition of monitoring and control See control through the lens of competing demands Variance analysis and corrective action (earned value) Adaptive environment considerations Project Closure Closing the project Focus on project migration Focus on post-project evaluation

Project Management Fundamentals - Japanese: On-Demand
Delivered Online On Demand12 hours
£1,250

Project Management Fundamentals - Japanese: On-Demand

By IIL Europe Ltd

Project Management Fundamentals - Japanese: On-Demand Many projects are run by highly qualified, talented people with little or no training in project management. They carry out projects such as process improvement, marketing campaign development, new product development, event planning and production, as if they were "work". Project Management Fundamentals (PMF) was created to help those who need a solid foundation in project management to learn on the job without undue burden. is. This course provides practical skills, concepts and principles that you can take back to the workplace, and the insight you need to adapt them to your specific project environment. PMF's course goal is to achieve quality performance by learning effective planning and control, so it emphasizes process-oriented and analytical, systems-oriented approaches. These frameworks promote the project-related problem-solving and decision-making skills needed in real-world projects. We also focus on the collaboration, clear person-to-person communication, interpersonal and interpersonal skills required for the project. These needs are recognized throughout PMF, but are highlighted in two areas: Module 2 - People and Projects Module 8 - Execution, Communication and Team Development What You Will Learn By the end of this course, you should be able to: Explain the value of strong project management Identify the characteristics of successful projects and project managers Recognize how current agile/adaptive practices fit into project management Learn project management processes such as initiation, planning, execution, monitoring and control, and closing Leverage project management processes and tools based on case studies and real-world situations Create initial project plan Using standard project management terminology Basic Concepts Project management and its definition PM value and key points Competing Constraints and Project Success Project life cycle People and Projects Overview of people and projects Project manager Project team people and projects in the organization Module 3 - Initiation and Requirements Definition Project launch Formulation of project charter Conducting stakeholder evaluations Requirements definition Using the Work Breakdown Structure Define Work Breakdown Structure (WBS) Development of usable WBS Utilization of WBS Project Risk Management Need for risk management Overview of risk-aware planning Identification of risks Risk analysis Risk response plan Implementing countermeasures and monitoring risks Environmental considerations that require adaptability Quotation Quote definition Quotation approach How to estimate cost estimate Quotation Validation Scheduling Definition of the scheduling process and related terms Defining sequences and dependencies Determining the critical path Examination of schedule risk and optimization of schedule Execution, Communication and Team Development From baseline to execution Project communication and stakeholder relationships high performance team Monitoring and Control Definition of monitoring and control See control through the lens of competing demands Variance analysis and corrective action (earned value) Adaptive environment considerations Project Closure Closing the project Focus on project migration Focus on post-project evaluation

Project Management Fundamentals - Japanese: On-Demand
Delivered Online On Demand3 hours
£1,250

Couples Counselling London Miss Date Doctor

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Reconnect and resolve conflicts with expert couples counselling in London. Our skilled therapists provide a safe and supportive space for partners to communicate effectively, address underlying issues, and improve their relationship. Whether you're dealing with infidelity, communication breakdowns, or other challenges, our tailored approach can help you build a stronger and more loving partnership. Key areas: relationship counselling, marriage counselling, couples therapy, partnership therapy, conflict resolution, relationship support, communication therapy. 3 x 1 hour sessions 

Couples Counselling London Miss Date Doctor
Delivered in London or UK Wide or OnlineFlexible Dates
£600

Professional Certificate Course in Evolution of Media and Communication in Mass Media in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of the "Evolution of Media and Communication in Mass Media" course is to provide students with an understanding of how media and communication have evolved over time, and the impact of these changes on society, culture, and politics.After the successful completion of the course, you will be able to: Understand the Evolution of Media and Communication like PRINT MEDIA, ELECTRONIC MEDIA. Explore Online Media, its tools advantages, and disadvantages. Understand the Stakeholder roles in Media Communication Industry The course covers the history of mass media, including print, radio, television, and the internet, and how these mediums have shaped the ways in which people communicate, receive information, and interact with one another. Students will learn about the key technological, social, and economic factors that have driven the evolution of media and communication, and how these changes have affected media industries, media content, and media audiences. The course will also explore the role of media in shaping public opinion, promoting social change, and influencing political processes, as well as the ethical and legal issues associated with media and communication in the digital age. The aim of this course is to provide students with an understanding of how media and communication have evolved over time, and the impact of these changes on society, culture, and politics. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Evolution of Media and Communication Self-paced pre-recorded learning content on this topic. Evolution of Media and Communication in Mass Media Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Securities Trader Journalists Public Relations Specialists Advertising Professionals Media Producers Social Media Managers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Evolution of Media and Communication in Mass Media in London 2024
Delivered Online On Demand14 days
£25

M.D.D RELATIONSHIP COUNSELLING LONDON PACKAGE (COUPLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Introducing Relationship Counselling London Package: Strengthening Bonds and Nurturing Lasting Connections Are you and your partner experiencing challenges in your relationship and seeking professional support to improve communication and enhance intimacy? Miss Date Doctor’s Relationship Counselling London Package offers you expert guidance to navigate difficulties, strengthen your bond, and foster a healthier, more fulfilling partnership. Relationship counselling is a valuable opportunity for couples to address underlying issues, improve communication, and gain insights into each other’s needs and perspectives. Our experienced relationship counsellors in London are committed to helping you and your partner build a stronger foundation for a lasting and loving relationship. Here’s how the Relationship Counselling London Package can support you: Effective Communication: Our counsellors will help you and your partner improve communication skills, fostering a deeper understanding of each other’s feelings and needs. Conflict Resolution: Relationship counselling addresses conflict resolution strategies, helping you navigate disagreements constructively and prevent recurring patterns of conflict. Rebuilding Trust: If trust has been compromised, our counsellors will guide you in rebuilding trust and creating a more secure emotional bond. Intimacy and Emotional Connection: We’ll explore ways to enhance emotional intimacy and create a more fulfilling emotional connection between you and your partner. Identifying Patterns: Relationship counselling helps identify negative patterns of behaviour or communication that may be contributing to relationship challenges. Exploring Relationship Goals: Our counsellors will help you and your partner explore your shared goals and aspirations, ensuring that you are aligned in your vision for the future. Navigating Transitions: Relationship counselling can assist you in navigating major life transitions together, providing support during times of change. Tools for Sustaining a Healthy Relationship: We’ll equip you with tools and techniques to sustain a healthy and loving relationship beyond counselling. The Relationship Counselling London Package at Miss Date Doctor is tailored to meet the unique needs of your relationship. Our skilled counsellors provide a safe and supportive space for open and honest dialogue, allowing you and your partner to work towards a more fulfilling and harmonious partnership. Invest in the well-being of your relationship and take the first step towards a healthier and more loving connection with the Relationship Counselling London Package. Embrace the opportunity to strengthen your bond, improve communication, and create a lasting and satisfying relationship. Let our experienced counsellors guide you and your partner towards a brighter future filled with love, understanding, and mutual support. 3 x1 hour https://relationshipsmdd.com/product/relationship-counselling-london-package/

M.D.D RELATIONSHIP COUNSELLING LONDON PACKAGE (COUPLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£500

Secretary PA Training

By EduTech - Taylor Mason

During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.

Secretary PA Training
Delivered OnlineFlexible Dates
£595