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ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

Your Self-Study Course To Create A Life Of Purpose, Profit, and Fulfilment. INSIDE THE COURSE Are you held stagnant due to fear and limiting beliefs? Are you tired of feeling unfulfilled and stuck in a never-ending loop of overthinking and anxiety? Do you long for a life of purpose, abundance, and true happiness? Well, look no further! Join me on this extraordinary journey of self-discovery and transformation with this course. Picture a life where your mind no longer holds you hostage, but rather empowers you to achieve greatness. I've been exactly where you are right now – trapped in the shackles of my own thoughts, struggling to find meaning and fulfillment. My story is one of triumph over anxiety and fear. I battled panic attacks and sleepless nights, feeling like I was losing control of my life. Through unlocking the potential of my mind and experiencing a transformative shift in my life, I discovered the powerful secret: the ability to harness the true potential of the mind. Now, I'm enthusiastic about sharing this life-changing knowledge with you. Imagine breaking free from the chains of anxiety and self-doubt. This course is designed to give you lifetime access to the tools and insights you need to become the master of your thoughts. While the mind may produce random and most times, negative thoughts, you have the power to take charge and steer it towards creating the life you truly desire. MORE BENEFITS Build a Success Mindset: Discover how to rewire your thinking patterns to overcome challenges and embrace opportunities fearlessly. Uncover Your Life's Purpose: Get crystal clear on your life's purpose and create a vision that aligns with your deepest desires. Embrace a Positive Mental Attitude: Learn to cultivate a positive mindset that propels you towards taking the right actions and achieving your dreams. Master Wealth Creation: Develop a comprehensive plan to build financial abundance and security. Cultivate Success Habits: Develop powerful habits that will elevate you to your next level of personal and professional growth. Now is the perfect moment to embark on this life-altering journey from fear to fulfillment. Don't let anything hold you back. BONUS You will be granted a 1-hour one-on-one Q&A Session with me so I can answer all your personalized questions. MEET YOUR COACH Hi, I’m Sakirat Okewole. A few years back I recovered from General Anxiety Disorder, Depression, and Suicidal thoughts which had taken a bad toll on my life and affected my confidence thereby making me live stressed and unfulfilled. I learned strategies that broke me free of fear and limiting beliefs, got clarity on my life's true purpose, grew my person and success and now I help many do the same because I want you to win and stay fulfilled. Here is where I find my fulfillment. This desire birthed A BETTER ME. A personal/business growth coaching company where we offer Coaching and Training to grow the mindset and success of our clients as well as to support them on the journey of creating a life of abundance. Our training is centered around mind and self-mastery which is in turn poured into crafts, profession/service, and lifestyle. We are known in the industry for our ability to educate and transform lives. We also offer Personal development mentoring for those who require individual support as well as companies who require employee training. COURSE CURRICULUM MODULE 1: BETTERSTAR MINDSET MODULE 1.0: Introduction To Course (2:49) MODULE 1.1: Mastering Success Mindset (13:42) MODULE 1.2: Assignment 1 (11:30) MODULE 2: YOUR LIFE'S VISION MODULE 2.0: Starting Your New Reality With Your Crafted Vision (2:55) MODULE 2.1: Your Vision For Life (19:05) MODULE 2.2: Your Number One Desire (9:29) MODULE 2.3: Creating A Life Of Exciting Opportunities For Yourself (23:48) MODULE 3: GOAL SETTING FOR DREAM LIVING MODULE 3.0: Actioning Your Dreams (2:58) MODULE 3.1: Goals And Dream Life (16:34) MODULE 3.2: Make Your Actions Work (10:54) MODULE 3.3: Assignment 3 (10:15) MODULE 4: DAILY DOSE OF HAPPINESS MODULE 4.0: Introduction To Happy Living (2:11) MODULE 4.1: Daily Dose Of Happiness (24:16) MODULE 4.2: Assignment 4 (6:27) MODULE 5: WEALTH CREATION MODULE 5.0: Introduction To Wealth Creation (3:19) MODULE 5.1: Wealth Creation (22:08) MODULE 5.2: Assignment 5 (6:24) MODULE 6: HABITS FOR A SUCCESSFUL LIVING MODULE 6.0: Introduction To Success Habits (2:35) MODULE 6.1: Habits For A Successful Living (12:42) MODULE 6.2: Assignment 6 (13:22) BONUSES: COACHING SESSIONS [REPLAYS] - Only for Those on The Grow Call Coaching Programme Becoming More Coaching Session - 15th August 2023 Becoming More Coaching Session - 17th August 2023 Becoming More Coaching Session - 24th August 2023 Becoming More Coaching Session - 31st August 2023 Becoming More Coaching Session - 7th September 2023 Becoming More Coaching Session - 14th September 2023 Becoming More Masterclass - 21st September 2023 Becoming More Coaching Session - 28th September 2023 Becoming More Coaching Session - 5th October 2023 Becoming More Coaching Session - 12th October 2023

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Explore why people, groups, and states engage in conflict and why peace remains elusive. Dive into the causes of conflict, effective resolution strategies, and peacebuilding efforts worldwide. Learn how historical, cultural, and political factors shape disputes and discover insights into fostering lasting peace. #ConflictStudies #PeaceInitiatives #GlobalUnderstanding

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Join me over the next 10 weeks to unlock your full potential. Overcoming your day-to-day challenges without procrastination, without losing determination and making better decisions to improve your life! Program Details Module 1 (2 weeks) ✔ Wheel of life ✔ Your learning style ✔ Daily practice tools ✔ How to love and accept yourself Module 2 (3 weeks) ✔ Be self-aware of your inner critic ✔ Connecting with your true self ✔ Crush self-doubt ✔ Transform your inner critic  Module 3 (3 weeks) ✔ Create more energy in your life ✔ Create balance and purpose ✔ Maximise productivity ✔ Create your self care plan  Module 4 (2 weeks) ✔ Build the courage to step up ✔ Playing big ✔ Empowering affirmations ✔ Create your vision and implement it After completing the 10-week group programme, you will: • Be more resilient • Meet your challenges with confidence • Achieve your goals with clarity • Truly SHINE and be your authentic self My session with Pinky allowed me the time to ‘think out loud’ all the factors that were in play and my feelings towards them. She then worked out the barriers I was experiencing and seamlessly worked through them with me. She then gave me tools to continue to work past those barriers with some very achievable goals! I instantly felt like I had a better perspective on this change and felt less chaotic in my thoughts. Thanks, Pinky! - Gemma (Edinburgh)

DASA DevOps Professional: Enable and Scale: In-House Training DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why

Embark on a transformative journey through the realm of strategic product development with our 'How to Develop a Solid Product Strategy' course. Envision your roadmap to success as you delve into the intricate tapestry of defining and delivering a product that not only meets market needs but exceeds expectations. Our first chapter unfurls the essence of product strategy, setting a solid foundation for the insightful odyssey ahead. As the narrative progresses, learners are equipped to articulate the 'what', 'where', 'when', and 'how' of their offerings, ensuring that their vision aligns seamlessly with their venture's core objectives. The second chapter of this educational narrative unfolds as a guide to crystallising your product concept and birthing a Minimum Viable Product (MVP) that resonates with your target audience. You are then adeptly led through the creation of a dynamic product roadmap, vital for navigating the competitive business landscape. As the final act, we reveal strategies to shield your product vision against challenges, enabling you to stand firm in the face of industry turbulence. This course is an odyssey of discovery, strategy, and mastery for the intrepid entrepreneur or product manager seeking to leave an indelible mark in the commercial cosmos. Learning Outcomes Decipher the intricacies of a robust product strategy. Articulate the fundamental aspects of product planning. Craft an MVP to initiate the product journey. Develop a comprehensive product roadmap. Defend and uphold a product strategy amidst market flux. Why choose this How to Develop a Solid Product Strategy course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the How to Develop a Solid Product Strategy Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this How to Develop a Solid Product Strategy course for? Visionary entrepreneurs seeking to launch groundbreaking products. Product managers eager to refine strategic planning skills. Innovators ready to translate concepts into market-ready solutions. Business strategists aiming to master product lifecycle management. Start-up enthusiasts wanting to pioneer with effective product blueprints. Career path Product Manager: £35,000 - £70,000 Product Strategist: £40,000 - £78,000 Business Analyst: £30,000 - £65,000 Innovation Manager: £38,000 - £85,000 Product Development Manager: £45,000 - £80,000 Chief Strategy Officer: £60,000 - £120,000 Prerequisites This How to Develop a Solid Product Strategy does not require you to have any prior qualifications or experience. You can just enrol and start learning.This How to Develop a Solid Product Strategy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Product Strategy Overview 00:04:00 Product Strategy Explained Voss Water Case Study 00:02:00 Product Strategy Building Blocks 00:03:00 What Investors are Looking For 00:03:00 Keys to Success 00:02:00 Define the What, Where, When and How of Your Product Product Vision vs Company Vision 00:02:00 Questions to Ask About Your Product Vision 00:02:00 Ensuring a Winning Product Strategy Common Mistakes 00:05:00 Best Practices 00:02:00 Define Your Product or Service Define Your Product or Service 00:10:00 Create Your MVP Minimum Viable Product Explained 00:03:00 Sample MVPs 00:03:00 Entrepreneurial Personality Types 00:03:00 MVP Guidelines 00:04:00 How to Evaluate Your MVP 00:08:00 Defending Your Strategy 00:08:00 Create Your Product Roadmap Your Product Roadmap 00:06:00 Product Roadmap Formats 00:06:00 Defending Your Strategy Workshop - Create Your Product Strategy 00:04:00 Additional Materials Resource - How to Develop a Solid Product Strategy 00:00:00

Dive into the transformative world of Artificial Intelligence through the course titled 'Foundations of Artificial Intelligence: Building Intelligent Systems.' This comprehensive curriculum sweeps across an array of subjects, from the rudimentary introduction to AI to the intricate nuances of building AI applications. Embrace a holistic understanding of core modules like Machine Learning, Natural Language Processing, and Robotics. The content, framed meticulously, beckons those inquisitive minds eager to craft, innovate, and change the world with AI's limitless possibilities. Deepen your conceptual clarity with two-part modules that delve into Knowledge Representation and Machine Learning, ensuring that learners grasp intricate details without feeling overwhelmed. With sections dedicated to Computer Vision and Deep Learning, individuals will find themselves proficiently navigating the vibrant ecosystems these technologies encompass. Finally, a spotlight on AI applications ensures that learners not only acquire theoretical wisdom but also grasp how AI integrates into real-world scenarios. By the culmination of this course, participants will stand at the forefront of AI innovations, armed with the acumen to shape a future where intelligent systems intertwine seamlessly with our daily lives. This foundation lays the groundwork for boundless exploration in the Artificial Intelligence realm Learning Outcomes Upon completion of this course, participants will be able to: Gain comprehensive insights into the fundamental principles of Artificial Intelligence. Understand the critical mathematical concepts underpinning AI technologies. Develop proficiency in various AI knowledge representation methods. Acquire a solid foundation in Machine Learning, Deep Learning, and Natural Language Processing techniques. Familiarise with the applications and integrations of AI in Robotics and Computer Vision. Why buy this Foundations of Artificial Intelligence: Building Intelligent Systems? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Foundations of Artificial Intelligence: Building Intelligent Systems there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Foundations of Artificial Intelligence: Building Intelligent Systems course for? This Foundations of Artificial Intelligence: Building Intelligent Systems does not require you to have any prior qualifications or experience. You can just enrol and start learning. Aspiring AI enthusiasts keen on building a robust foundation in the subject. Technologists aiming to pivot into AI-centric roles. Researchers eager to enhance their knowledge spectrum in intelligent systems. University students studying computer science or related disciplines, looking to supplement their academic pursuits. Entrepreneurs eyeing opportunities in AI-driven ventures. Prerequisites This Foundations of Artificial Intelligence: Building Intelligent Systems does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Foundations of Artificial Intelligence: Building Intelligent Systems was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path AI Research Scientist - Average Salary Range: £60,000 - £85,000 per annum Machine Learning Engineer - Average Salary Range: £55,000 - £80,000 per annum NLP Specialist - Average Salary Range: £50,000 - £75,000 per annum Computer Vision Engineer - Average Salary Range: £52,000 - £77,000 per annum Robotics Engineer - Average Salary Range: £48,000 - £73,000 per annum AI Application Developer - Average Salary Range: £54,000 - £79,000 per annum Course Curriculum Module 01: Introduction to Artificial Intelligence Introduction to Artificial Intelligence 00:21:00 Module 02: Mathematics for AI Mathematics for AI 00:17:00 Module 03: Knowledge Representation in AI - Part 1 Knowledge Representation in AI - Part 1 00:18:00 Module 04: Knowledge Representation in AI - Part 2 Knowledge Representation in AI - Part 2 00:16:00 Module 05: Machine Learning - Part 1 Machine Learning - Part 1 00:16:00 Module 06: Machine Learning - Part 2 Machine Learning - Part 2 00:15:00 Module 07: Deep Learning Deep Learning 00:16:00 Module 08: Natural Language Processing Natural Language Processing 00:22:00 Module 09: Computer Vision Computer Vision 00:14:00 Module 10: Robotics Robotics 00:18:00 Module 11: Building AI Applications Building AI Applications 00:24:00

Grateful Leadership™ - Using the Power of Acknowledgment­® to Engage All Your People and Achieve Superior Results (On-Demand) Grateful Leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational. What you will Learn You'll learn how to: Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace Understand the potentially huge benefits of Grateful Leadership in the workplace Overcome the barriers to using acknowledgment Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results Getting Started Introductions Course goals and objectives Introspection on the practice of Grateful Leadership The Workforce Engagement Sustainability Challenge Employees who are engaged, not engaged, and actively disengaged The costs of non-engagement Meeting the workforce engagement challenge Acknowledgment, Engagement, and Leadership Acknowledgment and its benefits Recognition versus acknowledgment 'Challenging people' case study Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models Leadership and acknowledgment The 5 C's - Consciousness, Courage, Choice, Communication, Commitment Employing the Power of Acknowledgment Overcoming barriers to acknowledgment The Seven High-Interest Benefits Principles of Acknowledgment Exploring the acknowledgment process Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style Case study The ROI of Grateful Leadership Creating your Grateful Leadership Personal Action Plan™ Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture The 360° Grateful Leadership Competency Assessment