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662 Courses in Liverpool delivered Online

Professional Certificate Course in Performance Appraisal and Development in Health and Care in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of a course on Performance Appraisal and Development in Health and Care is to provide students with an understanding of the importance of performance appraisal and development in the healthcare industry. The course aims to equip students with the necessary skills and knowledge to effectively evaluate employee performance, provide feedback, and develop strategies to enhance their performance and professional growth. After the successful completion of the course, you will be able to: Understand the meaning and importance of performance management and appraisal in health and social care organizations Identify the measures, challenges, and best practices of performance appraisal meetings Gain knowledge on NHS culture and the GP performance appraisal process, including benefits, targets, and problems encountered Familiarize with good practice guidelines, competency levels, and the staff appraisal framework within the NHS reward system Recognize the importance of employee retention and staff experience in healthcare organizations Learn about the specific challenges faced by pregnant healthcare workers and the guidelines and policies related to their leave and return to work Understand the concept of employee engagement and its impact on organizational performance Gain knowledge on the strategies for employee retention and tackling bullying and harassment in healthcare organizations. The Performance Appraisal and Development in Health and Care course is designed to provide students with a comprehensive understanding of performance management in health and social care organizations. The course covers a range of topics, including the importance of performance appraisal and development, the different types of appraisal methods, and how to design and implement effective performance appraisal systems. Students will also learn about the role of feedback in performance management, how to provide constructive feedback, and how to manage performance-related issues. In addition, the course covers topics such as performance improvement plans, coaching and mentoring, and development planning. Students will learn how to identify training and development needs for staff, how to design and implement development plans, and how to evaluate the effectiveness of development interventions. The aim of a course on Performance Appraisal and Development in Health and Care is to provide students with an understanding of the importance of performance appraisal and development in the healthcare industry. The course aims to equip students with the necessary skills and knowledge to effectively evaluate employee performance, provide feedback, and develop strategies to enhance their performance and professional growth. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Performance Appraisal and Development in Health and Care - N Self-paced pre-recorded learning content on this topic. Performance Appraisal and Development in Health and Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Performance Appraisal and Development in Health and Care in London 2024
Delivered Online On Demand14 days
£57

HR and Payroll Management Training Course

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this course, you will learn various crucial HR practices, master recruitment, employee relations and performance evaluation, you will gain knowledge on payroll processing, tax regulations, compliance and many other important HR practices. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the meaning of human resource management Learn the scope and processes in HRM Get acquainted with the skills of HR professionals Know what is HRM and performance management Get familiar with hiring and various retention strategies Learn how to manage employee performance Understand what is a human resource planning Know what is UK payroll system Why HR and Payroll Management Training Course right for you? This comprehensive HR and payroll management training course will give you a solid understanding of human resource management, its scope, processes, and the skills of human resource professionals. You will get a comprehensive idea of various retention strategies, human resource planning, and the steps to manage an employer's performance. This extensive course will help you in the management of contractors, strategic and global HRM. You will have a thorough understanding of the HR information system and tips for effective HRM. HR and Payroll Management Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction to HR Management What is HRM Define HRM Scope of HRM Scope of HRM Processes in HRM Processes in HRM Skills of HR Professionals Skills of HR Professionals HRM & Performance Management HRM & Performance Management Hiring Strategies Hiring Strategies Various Retention Strategies Various Retention Strategies Human Resource Planning Human Resource Planning Managing Employee's Performance Managing Employee's Performance Management of Contractors Management of Contractors Strategic HRM Strategic HRM Global HRM Global HRM HR Information System HR Information System Tips for Effective HRM Introduction to Payroll Management Introduction to the Course and Instructor An Overview of Payroll The UK Payroll System Running the Payroll - Part 1 Running the Payroll - Part 2 Manual Payroll Benefits in Kind Computerised Systems Total Photo Scenario Explained Brightpay Find Software Per HMRC Brightpay Installing Brightpay Add a New Employee Add 2 More Employees Payroll Settings Monthly Schedule - Lana Monthly Schedule - James Directors NI Reports Paying HMRC Paying Pensions RTI Submission Coding Notices 102 Schedule AEO Payroll Run for Jan & Feb 2018 Leavers - p45 End of Year p60 Brightpay Conclude Paye, Tax, NI PAYE TAX NI2 Pensions Online Calculators Payslips Journal entries Conclusion and Next Steps Who should take this course? This extensive HR and payroll management training course is suitable for those who want to pursue human resource management in their career or anyone keen to learn more about payroll management, the HRM process, and hiring strategies. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This HR and payroll management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

HR and Payroll Management Training Course
Delivered Online On Demand
£25

Fundamentals of Marketing Analytics Course

By One Education

Marketing isn’t guesswork—it’s data, patterns, and informed decision-making. The Fundamentals of Marketing Analytics course is designed for professionals and learners who want to understand what’s really driving performance behind the scenes. From decoding consumer behaviour to tracking digital campaign performance, this course covers the essential methods marketers use to measure success and justify every penny spent. With a focus on clear strategy and intelligent data interpretation, this course walks you through the key metrics and tools used in today’s digital marketing landscape. Whether you’re analysing web traffic, social media insights, or conversion rates, you'll learn how to connect the dots and spot what’s working (and what’s not). Ideal for those who enjoy both creativity and numbers, this course brings marketing decisions to life—with logic, not luck. Ask ChatGPT Learning Outcomes: Understand the basics of marketing and the importance of marketing analytics Develop effective customer acquisition and retention strategies Analyse customer profitability to develop effective contact strategies Measure the effectiveness of marketing campaigns using campaign analytics Use marketing analytics to drive marketing strategies and improve business operations Our Fundamentals of Marketing Analytics course is designed to help you gain a deeper understanding of marketing analytics and develop effective marketing strategies. With 2 comprehensive modules, you will learn how to develop effective customer acquisition and retention strategies, analyse customer profitability, measure the effectiveness of marketing campaigns, and use marketing analytics to drive business operations. This course is perfect for anyone looking to enhance their understanding of marketing analytics and take their marketing campaigns to the next level. Whether you are a business owner, marketer, or digital strategist, this course will help you master the skills you need to make informed marketing decisions and drive results. Fundamentals of Marketing Analytics Course Curriculum Section 01: Introduction To Marketing Analytics Overview Section 02: Basic Concepts In Marketing Analytics Overview How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business owners who want to improve their marketing campaigns Marketers who want to optimise their marketing strategies Digital strategists who want to gain a deeper understanding of marketing analytics Students who want to explore the field of marketing analytics Professionals who want to enhance their data analysis skills Career path Marketing Analyst: £20,000 - £40,000 Digital Marketing Specialist: £25,000 - £50,000 Marketing Manager: £30,000 - £60,000 Senior Digital Strategist: £40,000 - £80,000 Head of Marketing: £60,000 - £120,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Fundamentals of Marketing Analytics Course
Delivered Online On Demand1 hour
£12

Talent Management

4.5(3)

By Studyhub UK

Discover the art and science of Talent Management, a strategic approach to attract, develop, and retain top-performing employees. Dive into core concepts, employee needs, and effective talent management planning. Explore talent acquisition, employee development, performance evaluation, and innovative retention strategies to foster organizational success. Learning Outcomes: Gain an understanding of Talent Management's significance in fostering a skilled and engaged workforce. Explore the core concepts and principles of effective Talent Management strategies. Identify key reasons behind employee turnover and ways to address them. Develop insights into employee needs and mindset to enhance talent retention and growth. Master the creation of comprehensive Talent Management plans tailored to organizational goals. Acquire strategies for talent acquisition, including sourcing, screening, and hiring. Learn techniques to identify and nurture high-potential employees for leadership and growth. Implement performance evaluation, feedback mechanisms, and employee retention formulas. Why buy this Talent Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Talent Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Talent Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.  HR Professionals and Talent Managers Seeking Comprehensive Skill Enhancement. Managers and Leaders Involved in Employee Development and Talent Acquisition. Entrepreneurs and Business Owners Looking to Optimize Their Workforce Strategy. Individuals Interested in HR and Talent Management as a Career Path. Prerequisites This Talent Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Talent Manager - $60,000 to $100,000/year. Human Resources Manager - $60,000 to $110,000/year. Organizational Development Specialist - $50,000 to $90,000/year. Training and Development Manager - $60,000 to $100,000/year. HR Consultant - $50,000 to $80,000/year. Course Curriculum Section 1: Introduction Unit 1: Welcome to the Course 00:05:00 Unit 2: Highlights of this Course 00:02:00 Unit 3: Little Activity Before We Begin 00:01:00 Section 2: Core Concepts of Talent Management Unit 1: What is Talent Management 00:03:00 Unit 2: Responsibilities of Talent Management Manager & Professionals 00:02:00 Unit 3: Talent Management - The Pillar of Successful Business 00:03:00 Unit 4: Benefits of Talent Management: How Your Business Can Benefit From it 00:02:00 Section 3: Top Reasons Why Employees Leave an Organisation Unit 1: Top 5 Reasons Why Employees Leave an Organisation 00:04:00 Unit 2: Reasons of Employee Resignation 00:03:00 Section 4: Understanding the Needs and Mindset of Employee Unit 1: The Most Useful Technique to Understand Employee's Needs 00:04:00 Unit 2: Practical, Real Life Example of Retaining Top Employees & Keeping Them Engaged 00:06:00 Section 5: Steps to Create an Effective Talent Management Plan Unit 1: Steps in Talent Management Process 00:02:00 Section 6: Talent Acquisition Unit 1: What is Talent Acquisition and How it is Different from Recruitment 00:02:00 Unit 2: Steps for Talent Acquisition 00:05:00 Unit 3: Top Selection Tests to Check Candidate's Potential 00:04:00 Unit 4: Manpower Estimation Template 00:01:00 Section 7: How to Develop High Potential Employees Unit 1: Creating a High Performance Workforce 00:05:00 Unit 2: Understanding the Difference Between Training & Development 00:02:00 Unit 3: Why Talent Development Process is Important for Employees 00:02:00 Unit 4: How Talent Development Helps in Running the Business Smoothly 00:03:00 Unit 5: Steps in Developing the Talent 00:02:00 Section 8: Evaluating Performance Unit 1: Performance Management 00:02:00 Unit 2: Performance Appraisal 00:01:00 Unit 3: Tools for Performance Appraisal 00:06:00 Section 9: "SMR" - How You Can Retain the Employees Using This Formula Unit 1: 'SMR' - How You Can Retain the Employees Using This Formula 00:04:00 Section 10: How to Retain High Potential Employees Unit 1: Employee Retention Programs 00:02:00 Unit 2: Onboarding Correctly 00:06:00 Unit 3: Career Planning & Development 00:04:00 Unit 4: Job Promotions 00:05:00 Unit 5: Using Motivators (Financial & Non- Financial Incentives) 00:05:00 Unit 6: Maintaining Work-Life Balance 00:02:00 Section 11: Bonus Section: Achieving Business Goals with Talent Management Strategy Unit 1: Return on Investment (ROI) on Talent Management 00:03:00 Unit 2: Achieving Business Goals with The Help of Talented Workforce 00:04:00 Unit 3: Little Activity Before We Began - Here's What You Learnt 00:02:00 Section 12: Conclusion Unit 1: Conclusion 00:01:00 Assignment Assignment - Talent Management 00:00:00

Talent Management
Delivered Online On Demand1 hour 50 minutes
£10.99

HR & Personnel Manager

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

HR & Personnel Manager
Delivered Online On Demand1 hour 42 minutes
£25

Customer Analytics Training Course

By One Education

Today’s customer doesn’t just buy — they decide, they compare, they vanish, and sometimes return. Understanding why that happens isn’t guesswork; it’s analytics. This Customer Analytics Training Course offers a focused and strategic route into the heart of customer behaviour, turning complex data into easy decisions. You’ll learn how patterns emerge from clicks, purchases, and preferences — all while brushing up on the skills that companies value when making smarter business moves. The course demystifies customer data without blinding you with science. Expect to explore customer segmentation, predictive modelling, data visualisation, churn analysis, and behavioural insights — all explained with clarity and a touch of dry wit. Whether you're managing customer relations, handling data reports, or just want to know what makes customers tick (and when they stop ticking), this course is your route to sharper thinking and sharper results. It’s digital, flexible, and structured with a clear purpose: to turn numbers into narrative and strategy into sense. Learning Outcomes: Understand the basics of customer analytics and customer life cycle Develop effective customer onboarding and activation strategies Use cross-selling techniques to increase customer retention Measure the effectiveness of marketing campaigns using campaign analytics Use customer analytics to drive marketing strategies and improve customer experience Our Customer Analytics Training course is designed to help you gain a deeper understanding of customer analytics and develop effective marketing strategies. With 6 comprehensive modules, you will learn how to develop effective customer onboarding and activation strategies, use cross-selling techniques to increase customer retention, measure the effectiveness of marketing campaigns, and use customer analytics to improve the customer experience. This course is perfect for anyone looking to enhance their understanding of customer analytics and take their marketing campaigns to the next level. Whether you are a business owner, marketer, or digital strategist, this course will help you master the skills you need to make informed marketing decisions and drive results. Customer Analytics Training Course Curriculum Section 01: Basics Of Customer Analytics And Customer Life Cycle Section 02: Customer Onboarding Section 03: Customer Activation Section 04: Cross Selling Section 05: Campaign Life Cycle Section 06: Conclusion How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business owners who want to understand their customers' behavior better Marketers who want to optimise their marketing campaigns Digital strategists who want to gain a deeper understanding of customer analytics Students who want to explore the field of customer analytics Professionals who want to enhance their data analysis skills Career path Customer Analyst: £20,000 - £40,000 Digital Marketing Specialist: £25,000 - £50,000 Marketing Manager: £30,000 - £60,000 Senior Digital Strategist: £40,000 - £80,000 Head of Marketing: £60,000 - £120,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Customer Analytics Training Course
Delivered Online On Demand1 hour
£12

Customer Service Basics

4.3(43)

By John Academy

Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service Basics
Delivered Online On Demand3 hours 40 minutes
£11.99

Customer Service Course

4.3(43)

By John Academy

Description Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries. The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and team and how to work under stress. Who is the course for? Anyone who deals with customers on daily basis in any kind of job or business Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Executive/Officer Marketing Executive/Officer Sales Manager Marketing Manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Customer Service Course 00:20:00 Final Exam Final Exam-Customer Service Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service Course
Delivered Online On Demand7 hours 10 minutes
£18

Level 5 Diploma in Leadership and Management for Adult Care - CPD Approved

4.5(3)

By Studyhub UK

24 Hour Flash Deal **33-in-1 Leadership and Management for Adult Care Mega Bundle** Leadership and Management for Adult Care Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Leadership and Management for Adult Care package online with Studyhub through our online learning platform. The Leadership and Management for Adult Care bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Leadership and Management for Adult Care course provides complete 360-degree training on Leadership and Management for Adult Care. You'll get not one, not two, not three, but thirty-three Leadership and Management for Adult Care courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Leadership and Management for Adult Care courses are yours for as long as you want them once you enrol in this course This Leadership and Management for Adult Care Bundle consists the following career oriented courses: Course 01: Level 5 Diploma in Leadership and Management for Adult Care Course 02: Strategic Management and Leadership Development Course 03: Leadership Skills Training Course 04: Leadership and Management Essential Skill Course 05: Team Management Course 06: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 07: Operations and Time Management Course 08: Middle Manager Management Course 09: Conflict Resolution Course 10: Performance Management Course 11: Project Management Course 12: Corporate Relationship Goals for Success Course 13: Employee Engagement and Retention Strategies Course 14: Employee Training Responsibilities: Effective Training Management Course 15: Governance and Risk Management: Navigating Corporate Strategies Course 16: Quality Management and Strategic Training - ISO 9001 Course 17: Change Management Course 18: Corporate Risk And Crisis Management Course 19: Corporate Social Responsibility Diploma Course 20: Talent Management & Employee Retention Techniques Course 21: Public Health Course 22: Health and Social Care Management Course 23: Clinical Governance in Adult Care Course 24: Health Economics and Health Technology Assessment Course 25: Research in Adult Care Course 26: Inclusive Communities: Disability Awareness and Inclusion Training Course 27: Public Health and Safety Course 28: Site Management Safety Training Scheme (SMSTS) Course 29: Infection Control & Medicine Handling Course 30: Duty of Candour in Healthcare: Ethical Practices and Legal Obligations Course 31: Communication Skills in Health and Social Care Course 32: Leadership Skills for UK Health Care Professionals Course 33: CSTF Patient Moving and Handling: Ensuring Safe Healthcare Practices In this exclusive Leadership and Management for Adult Care bundle, you really hit the jackpot. Here's what you get: Step by step Leadership and Management for Adult Care lessons One to one assistance from Leadership and Management for Adult Care professionals if you need it Innovative exams to test your knowledge after the Leadership and Management for Adult Care course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Leadership and Management for Adult Care courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Leadership and Management for Adult Care certificate and transcript on the next working day Easily learn the Leadership and Management for Adult Care skills and knowledge you want from the comfort of your home The Leadership and Management for Adult Care course has been prepared by focusing largely on Leadership and Management for Adult Care career readiness. It has been designed by our leadership and management care specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Leadership and Management for Adult Care Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Leadership and Management for Adult Care bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Leadership and Management for Adult Care Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Leadership and Management for Adult Care Elementary modules, allowing our students to grasp each lesson quickly. The Leadership and Management for Adult Care course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership and Management for Adult Care training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Leadership and Management for Adult Care This course is suitable for anyone interested to further progress there career in: Level 5 Diploma in Leadership and Management for Adult Care (RQF) NVQ Level 5 in Leadership and Management for Health and Social Care BTEC Level 5 HND Diploma in Health and Social Care Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services Level 5 Diploma in Health and Social Care (Adults) for England Level 5 Diploma in Leadership for Health and Social Care Services (Children and Young People's Management) Level 5 Diploma in Leadership and Management for Adult Care Level 5 Diploma in Healthcare Management Level 5 Diploma in Primary Care and Health Management Level 5 Diploma in Advanced Health and Social Care Level 5 Diploma in Health, Safety and Risk Management Requirements To participate in this Leadership and Management for Adult Care course, all you need is - A smart device A secure internet connection And a keen interest in Leadership and Management for Adult Care Career path You will be able to kickstart your Leadership and Management for Adult Care career because this course includes various courses as a bonus. This Leadership and Management for Adult Care is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Leadership and Management for Adult Care career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Level 5 Diploma in Leadership and Management for Adult Care - CPD Approved
Delivered Online On Demand7 days
£300

Level 1 Diploma in Property Management Principles

5.0(1)

By Empower UK Employment Training

Our property management course will teach you every relevant piece of knowledge you need to have to manage a property.

Level 1 Diploma in Property Management Principles
Delivered Online On Demand1 hour 6 minutes
£5