665 Courses in Leicester delivered Online

Improve your self-worth, self-esteem, and self-confidence, and let go of fear and self-sabotage.

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

Introducing Therapy for Trauma Package: Empowering Healing and Renewed Strength Have you experienced a traumatic event that continues to affect your life, leaving you with emotional wounds and distressing memories? Miss Date Doctor’s Therapy for Trauma Package offers you compassionate and specialized support to navigate the healing journey, fostering resilience, and reclaiming your life. Trauma can have a profound impact on your mental and emotional well-being, often leading to feelings of fear, anxiety, and helplessness. Our experienced therapists are dedicated to providing a safe and supportive space for you to process your trauma, empowering you to find strength and renewal in the face of adversity. Here’s how the Therapy for Trauma Package can support you: Safe and Non-Judgmental Environment: We offer a safe and non-judgmental space where you can share your trauma experiences without fear. Trauma-Informed Approach: Our therapists are trained in trauma-informed care, recognizing the unique needs and sensitivities of trauma survivors. Processing Traumatic Memories: Therapy will focus on helping you process and integrate traumatic memories in a healthy and manageable way. Emotional Regulation: We’ll work on emotional regulation techniques to help you cope with intense emotions related to trauma. Creating Coping Strategies: Therapy for trauma equips you with coping strategies to manage triggers and promote emotional well-being. Rebuilding Trust and Safety: If applicable, we’ll address issues of trust and safety, helping you feel more secure in your environment. Supportive Healing: Our therapists will guide you towards healing and recovery at a pace that feels comfortable for you. Post-Traumatic Growth: We’ll focus on fostering post-traumatic growth, empowering you to find strength and meaning from your experiences. The Therapy for Trauma Package at Miss Date Doctor is designed to support your healing journey and empower you to overcome the impact of trauma. Our compassionate therapists are committed to walking alongside you on this path of renewal and resilience. Invest in your emotional well-being and take the first step towards healing with the Therapy for Trauma Package. Embrace the opportunity to process your trauma, find renewed strength, and reclaim your life after adversity. Let our experienced therapists guide you towards emotional healing, growth, and a brighter future beyond trauma. 5 X 1 hour sessions https://relationshipsmdd.com/product/therapy-for-trauma-package/

Overview This comprehensive course on Escape from 9 to 5 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Escape from 9 to 5 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Escape from 9 to 5. It is available to all students, of all academic backgrounds. Requirements Our Escape from 9 to 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more!   Course Curriculum 7 sections • 25 lectures • 01:11:00 total length •Introduction to the Course: 00:03:00 •Meet Your Instructor: 00:02:00 •ACTIVITY Powerful Questions: 00:00:00 •Get Clear On Who You Are: 00:02:00 •Your Wheel Of Life: 00:02:00 •ACTIVITY Fill in your Wheel of life (pdf): 00:00:00 •What Do You Truly Value: 00:01:00 •ACTIVITY your value: 00:00:00 •Your Life Story: 00:02:00 •ACTIVITY Your life Story (pdf): 00:00:00 •Visualize your dream life: 00:05:00 •Your desired Life: 00:00:00 •ACTIVITY Set your Intentions: 00:00:00 •Get Rid Of Fear - Motivation: 00:05:00 •Three Reasons You're Not Dreaming Big: 00:08:00 •How to deal with Fear of Failure: 00:05:00 •The Antidote to Fear: 00:07:00 •Overcome Fear through Breathing: 00:06:00 •Stop Caring What Other People Think: 00:08:00 •Find Your Tribe and Protect Yourself from Energy Vampires: 00:05:00 •Step Out Of Comfort and Step into Your Courage: 00:07:00 •ACTIVITY: Courage to Change (pdf): 00:00:00 •Wrapping up-Your Next Steps: 00:03:00 •Resources (pdf): 00:00:00 •Assignment - Escape from 9 to 5: 00:00:00

Do you struggle to stand up for yourself? Do you always tolerate people treating you badly in relationships? Do you find yourself in bad relationships constantly? Do you always hang on to people for fear of being on your own? This course is to help those who always end up being bullied and mistreated in relationships and struggle to set boundaries, exercise principles and self-value. This course will teach you how to: Correct unhealthy dating patterns Improve self-esteem Have more confidence Not be afraid to walk away from negative relationships Enforce boundaries when disrespected Build respect in relationships Enhance understanding and self-communication Recognise personal needs Pinpoint areas that are causing present issues https://relationshipsmdd.com/product/how-to-set-boundaries-package/

Executive Coaching provides a safe space for leaders to explore new ideas and techniques without judgement, fostering personal growth and benefiting the wider business. Sessions are confidential, 90 minutes long, and tailored to individual developmental needs, with a bi-weekly schedule of six sessions suggested. These sessions are conducted via Zoom, with face-to-face options available in East Anglia and London; email engage@puritas.org.uk for details.

What is this webinar about? (indicative) Phobias relate to intense fear or anxiety when exposed to specific objects or situations. They are very different to common childhood fears and can be a source of distress and restriction in adults. This workshop will look at specific techniques used in the contemporary treatment of specific phobias. Key Topics (indicative) Contexts DSM-5 and NICE frameworks Development of Phobias Treatment Exposure Based Treatments and Fear Hierarchies for Specific Phobia Safety Behaviours in Specific Phobias Particular Phobias Emetophobia Hemophobia Fear of Flying Summary and Review The workshop assumes no prior specialist knowledge of specific phobias What previous delegates have said about this workshop. A great overview of phobias. Very helpful to see a proposed treatment plan, learn about the processes involved with feared responses and have practical strategies also. I look forward to putting these into practice next week in CBT sessions! This is a fantastic workshop. Very practical. I now feel competent and confident working with clients who have different phobias and their treatment methods. Thank you Useful practical techniques for dealing with phobias in the therapy room Practical CBT lives up to its name again. Practical techniques and important facts you can put to use straightaway. Who is leading this webinar? Professor Patrick McGhee is a CBT therapist, psychologist and UK National Teaching Fellow. Educated at the universities of Glasgow and Oxford, he has completed CPD programmes at Harvard Business School and Ashridge. In 2017 he was a Visiting Fellow/Scholar at the universities of Cornell, Yale and MIT in the USA. He has taught, researched or practised in psychology and therapy for 30 years. His first post was a Research Fellow in Psychiatry and Psychology at St George's Hospital Medical School, University of London. He is the author of Thinking Psychologically (Palgrave) and co-editor of Accounting for Relationships (Methuen). He is an occasional columnist for the Guardian, the BBC and the Times Higher. He currently works in private practice in Greater Manchester. He has full accreditation from the British Association for Behavioural and Cognitive Psychotherapists.

Course Overview Do you struggle to engage your audience when giving work presentations? Is your fear of public speaking impacting your delivery? The Presentation Skills for Beginners course will teach you how to deliver winning workplace presentations and overcome your fear of public speaking in no time. It will teach you best practices for opening and closing presentations effectively, using storytelling, injecting humour, working with statistics and illustrations.  Throughout the course, you will be sharpening your verbal and nonverbal communication skills, to keep your audience hooked from start to finish. You will gain the expertise to speak with confidence and clarity, using an engaging tone of voice. It covers a wide range of public speaking techniques to draw your audience in and structure your presentation. This best selling Presentation Skills for Beginners has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Presentation Skills for Beginners is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Presentation Skills for Beginners is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Presentation Skills for Beginners is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Presentation Skills for Beginners, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Presentation Skills for Beginners will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Presentation Skills for Beginners to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Performance Development Coaching provides a safe space for individuals to explore new ideas and techniques without judgement, fostering personal growth and benefiting the wider business. Sessions are confidential, 90 minutes long, and tailored to individual developmental needs, with a bi-weekly schedule of six sessions suggested. These sessions are conducted via Zoom, with face-to-face options available in East Anglia and London; email engage@puritas.org.uk for details.

Education on socials skills Dealing with rejection Relationships and contraception Emotional intelligence training and exercises Teaching about high expectations Teaching the importance of discipline How to have a healthy relationship How to be happy Self improvement coaching Best self improvement coaches techniques exercises The importance of work ethic The importance of your friend choices Financial discipline Social anxiety Socialising and safety Exercises on the importance of self-acceptance Self-love teaching and exercises The importance of self-respect Dealing with anxiety and fear Preparing your teenager for life 6 sessions https://relationshipsmdd.com/product/preparing-your-teenager-for-life-package/