Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Human Resource Management and Development Program Online Master the skills you need to propel your career forward in HR management or human resources management. This course will equip you with the essential knowledge and skillset that will make you a confident HR manager or human resources manager and take your career to the next level. This comprehensive human resource management and development course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this human resource management and development course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective HR management or human resources management practice and equip you with the essential skills, confidence and competence to assist you in the HR management or human resources management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in HR management or human resources management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for HR manager or human resources manager or for people who are aspiring to specialise in HR management or human resources management. Enrol in this human resource management and development course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive human resource management and development course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this HR management or human resources management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This human resource management and development course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This human resource management and development course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This human resource management and development course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Fundamentals of the Employment Law Fundamentals of the Employment Law 00:25:00 Laws Governing Employment in the UK Laws Governing Employment in the UK 00:15:00 The Recruitment Process The Recruitment Process 00:20:00 Employment Contracts Employment Contracts 00:10:00 Employment Rights & Benefits Employment Rights & Benefits 00:20:00 Health and Safety Health and Safety 00:20:00 Training and Development Opportunities Training and Development Opportunities 00:15:00 Discrimination at Workplace Discrimination at Workplace 00:20:00 Handling Grievances Handling Grievances 00:15:00 Managing Absenteeism Managing Absenteeism 00:25:00 Dismissal at Workplace Dismissal at Workplace 00:15:00 Developing a Social Media Policy at Workplace Developing a Social Media Policy at Workplace 00:10:00 Disciplinary Guidelines against Drug & Alcohol Misuse Disciplinary Guidelines against Drug & Alcohol Misuse 00:15:00 Define HRM Define HRM 00:05:00 Scope of HRM Scope of HRM 00:06:00 Processes in HRM Processes in HRM 00:04:00 Skills of HR Professionals Skills of HR Professionals 00:10:00 HRM & Performance Management HRM & Performance Management 00:03:00 Hiring Strategies Hiring Strategies 00:03:00 Various Retention Strategies Various Retention Strategies 00:04:00 Human Resource Planning Human Resource Planning 00:03:00 Managing Employee's Performance Managing Employee's Performance 00:04:00 Management of Contractors Management of Contractors 00:06:00 Strategic HRM Strategic HRM 00:03:00 Global HRM Global HRM 00:08:00 HR Information System HR Information System 00:01:00 Tips for Effective HRM Tips for Effective HRM 00:02:00 What is Recruitment? What is Recruitment? 00:01:00 Importance of Recruitment Importance of Recruitment 00:01:00 Sources of External Recruitment Sources of External Recruitment 00:01:00 Sources of Internal Recruitment Sources of Internal Recruitment 00:01:00 Various Approaches to Recruitment Various Approaches to Recruitment 00:01:00 Recruitment Process Recruitment Process 00:01:00 Factors Affecting the Process Factors Affecting the Process 00:01:00 Stages of Recruitment Stages of Recruitment 00:03:00 Explain the Selection Process Explain the Selection Process 00:01:00 Various Selection Tests Various Selection Tests 00:01:00 Types of Interview Types of Interview 00:01:00 Developing Good Interviewing Skills Developing Good Interviewing Skills 00:07:00 Body Language Cues in Interviews Body Language Cues in Interviews 00:01:00 Qualities of a Good Recruiter Qualities of a Good Recruiter 00:03:00 Talent Acquisition Specialist Talent Acquisition Specialist 00:02:00 Final Assessment Assessment - UK Employment Law For HR Advanced Diploma Online Training Course 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Duration 5 Days 30 CPD hours This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment.Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components. Tools for Managing UC Collaboration 12.5 Prime Collaboration Deployment Manager Overview 12.5 Bulk Admin Tool (BAT) Importing and Exporting Settings Importing and Exporting Users Importing and Exporting Phones Phone Migrations Unsupported IP Phone Models CUCM Upgrades Loading COP Files Unified Communication Manager 12.5 Cisco Smart Licensing Cisco Unified Communication Manager Overview Cisco UCM Configuration Redundancy Services Service Parameters Enterprises Parameters User Configuration LDAP Integration Synchronization Authentication Attribute Mapping Filters Endpoint Configuration Creating and Modifying Phone and Configuration Call Routing Implementing Calling Privileges Partitions and CSSs Configuration Implementing Extension Mobility Media Resources Cisco Meeting Server Troubleshooting UCM Features CAR (CDR Accounting and Reporting) Tool Reports Dialed Number Analyzer RTMT Log Collection Use RTMT to View Performance Counters Troubleshooting Common Endpoint Registration Issues Disaster Recovery System Remote Site Redundancy Gateway Gateway Overview Cisco H323 Gateways Cisco MGCP Gateways Cisco IOS SIP Gateways Troubleshooting IOS Gateways Cisco Emergency Responder (CER) 12.5 CER Overview Emergency Notifications CER Redundancy and Clustering Integration with CUCM Cisco Emergency Responder Administration Interfaces Configuring Users and Role-Based System Access Configuring Cisco Emergency Responder Notification by IP Subnet SNMP Overview Adding new switches Notification by Switch Port Cisco Unified Communications Mobile and Remote Access (MRA) MRA Overview Expressway Edge MRA Licensing MRA Components Certificates Integrating Cisco Unified IM and Presence 12.5 IM&P and Jabber Overview Configure Service Discovery DNS Record Requirements Install Cisco Jabber Cisco Jabber in Softphone Mode Set Up Cisco Jabber in Full UC Mode Integrating CUCM and IM&P Configuring CUCM Services for Jabber Troubleshooting Jabber Integrating Cisco Unity Connection 12.5 Cisco Unity Connection Overview Cisco Unity Connection Integration Using SIP Cisco Unity Connection Call Handlers Configuring Search spaces and Partitions Cisco Unity Connection Administration Cisco Unity Connection Integration Troubleshooting Tools RTMT Using Port Monitor to Troubleshoot Voice Mails Cisco Unity Audiotext Application Unified Messaging Cisco Meeting Server (CMS) Introduction to Cisco Meeting Server Configuring CMS Configuring Meetings with CMS Configuring Spaces with CMS Scheduling Meeting with TMS Cisco UCCX Cisco Unified Contact Center Express Overview Cisco Unified Contact Center Express Administration Agents Skills Queues Basic Scripting (Overview) Finesse Reporting CUIC Cisco Paging Server (InformaCast) InformaCast Overview InformaCast Administration IP Phone Paging Analog Paging Multicast Requirements Using InformaCast Troubleshooting Using Troubleshooting Methodology Analyze the Troubleshooting Process Troubleshooting Methodology in Complex Environments Define the Problem Gather Facts Consider Possibilities Create an Action Plan Implement an Action Plan Observe Results Restart the Problem-Solving Process Document Facts Using Troubleshooting and Monitoring Tools Cisco Unified Serviceability Cisco Unified RTMT Performance Monitor and Data Logging Trace File Collection Troubleshooting Common Gateway and Endpoint Registration Issues IP Phone Initialization Common DHCP-Related and TFTP-Related Issues Using Ping to Cisco IP Phones Cisco Unified IP Phone Status Messages Cisco Unified IP Phone Network Configuration Additional course details: Nexus Humans Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Line managers don’t just keep the wheels turning — they steer the whole bus. This bundle gives you the essentials to manage people, projects, and priorities with confidence, minus the workplace chaos. With courses spanning Line Management to Employment Law and Time Management, you’ll gain a structured overview of key responsibilities, communication frameworks, and daily decision-making. Whether you’re managing one person or fifty, your role sits at the core of business operations. You’ll explore the mechanics behind operations, develop strategic thinking through supply chain and project techniques, and polish your leadership through self-motivation and performance planning. This isn’t about lofty theory — it’s about what matters to managers Monday through Friday. 🎯 Learning Outcomes: Understand line management roles and essential responsibilities clearly. Learn how to plan, monitor, and improve team performance. Apply project management steps from start to finish. Gain time management strategies for busy management settings. Identify supply chain impacts on daily operational decisions. Understand basics of employment law relevant to management roles. 👤 Who is this Course For: Aspiring line managers seeking structured foundational knowledge. New team leads needing support with operational tasks. Supervisors aiming to improve people management skills. HR assistants transitioning to team coordination roles. Admin professionals moving into junior management roles. Project staff seeking broader management understanding. Entrepreneurs managing their own small teams. Anyone interested in structured online management education. 💼 Career Path (UK Average Salaries): Line Manager – £35,000 per year Operations Supervisor – £32,000 per year Project Coordinator – £30,000 per year HR Team Leader – £37,000 per year Performance Analyst – £33,500 per year Supply Chain Assistant Manager – £40,000 per year
In a world full of digital forms and fast-paced deals, knowing your customer is more than just a checkbox—it’s a necessity. The KYC: 8-in-1 Premium Courses Bundle blends key skills in identity verification, marketing communications, and negotiation to prepare you for client-focused work with confidence (and a solid structure). From crafting persuasive sales copy to understanding marketing funnels and regulatory expectations, this bundle offers a balanced overview of how organisations manage outreach and customer relationships. Ideal for sales reps, support staff, or anyone eyeing a client-facing role, these courses equip learners with focused knowledge, sharp writing ability, and ethical business awareness. There's even a module on viral marketing—because you never know what might trend next Tuesday. Learning Outcomes: Understand the essentials of Know Your Customer (KYC) procedures. Learn persuasive writing techniques for sales and marketing. Explore copywriting methods for different audiences and media. Study online marketing, including email and viral strategies. Gain skills in negotiation for customer or client-facing roles. Learn the basics of network and affiliate marketing models. Who is this Course For: Professionals handling client onboarding or data validation. Sales teams looking to sharpen their writing strategy. Marketing staff aiming to refine email techniques. Admin staff working with customer documentation. Entrepreneurs growing an online service or brand. Freelancers writing web content or product descriptions. Business students learning digital customer engagement. Anyone involved in marketing or sales communications. Career Path (with Average UK Salaries): KYC Analyst – £35,000/year Digital Marketing Assistant – £26,000/year Sales Copywriter – £30,000/year Email Marketing Executive – £32,000/year Marketing Coordinator – £28,500/year Network Marketing Representative – £25,000/year
The Recruitment Training: 8 in 1 Premium Courses Bundle provides all the essential tools to manage and optimise recruitment processes. Whether you’re in HR, recruitment or business management, this bundle covers Employment Law, HR practices, Payroll, MS Excel, Data Entry, GDPR, Compliance, and Business Law, ensuring you understand both the operational and legal aspects of recruitment. Learn how to navigate business law, manage employee data in accordance with GDPR regulations, and use Excel to track key recruitment data. This bundle is designed for individuals who want to enter recruitment management or enhance their understanding of HR processes with a mix of legal, organisational and technical knowledge. Learning Outcomes: Understand employment law and its impact on recruitment practices. Learn how to manage HR processes, from hiring to onboarding. Master payroll management and the essentials of employee benefits. Use MS Excel for tracking employee data and recruitment trends. Understand GDPR regulations in relation to employee information. Explore business law in the context of human resources and recruitment. Who is this Course For: Recruitment professionals looking to expand their HR knowledge. HR assistants seeking to improve payroll and legal expertise. Business managers involved in recruitment and employee management. Job seekers interested in learning HR and recruitment processes. Admin staff handling HR documentation and compliance tasks. Freelancers in HR or recruitment seeking business law insights. Individuals looking to work in payroll or employee relations. Newcomers to HR who want a comprehensive understanding of regulations. Career Path: HR Assistant – £22,000 average salary Recruitment Consultant – £27,000 average salary Payroll Administrator – £25,000 average salary HR Manager – £34,500 average salary Compliance Officer – £28,000 average salary Business Operations Manager – £35,000 average salary
This IT Support Mini Bundle lines up the key topics for anyone navigating the digital maze. Whether you’re working behind a screen or supporting others who do, the course brings together the essentials: core IT concepts, cyber security basics, data regulations, and an introduction to systems architecture. From understanding the rules of GDPR to exploring Google Data Studio’s visual analytics, this bundle keeps things sharp, structured, and informative. Ideal for anyone laying the groundwork for IT support roles—or simply keeping pace with today’s digital expectations. Learning Outcomes: Understand basic IT terminology, systems, and user environment setups. Explore cyber security concepts like risk, access, and prevention. Identify GDPR principles affecting data handling and digital storage. Use Google Data Studio to interpret basic data reports and dashboards. Recognise core hardware and software elements in computer systems. Understand IT support fundamentals for managing user-based issues. Who is this Course For: Individuals exploring IT support concepts for personal or work use. Office workers needing GDPR and cyber basics for daily tasks. Career changers seeking structured digital system knowledge. Beginners exploring how IT systems function behind the scenes. Staff supporting hardware or software usage at work. Learners curious about system architecture and computer infrastructure. Admin personnel improving their digital troubleshooting confidence. Anyone wishing to understand visual data reporting tools. Career Path: IT Support Technician – £25,000/year Service Desk Analyst – £27,000/year Junior Cyber Security Assistant – £30,000/year Data Support Coordinator – £26,000/year GDPR Records Administrator – £24,500/year IT Operations Assistant – £28,000/year
Are you looking to step into the REST API automation industry with the latest technologies in the market? Are you keen to learn REST API automation using REST Assured with Java and other latest framework technologies? Interested in learning how REST APIs are automated in projects? Then this course is for you.
Teacher Training Diploma Level 5 course equips learners with essential teaching skills and knowledge to excel in the education sector. It provides comprehensive insights into effective teaching methodologies, psychology in teaching, and strategies for managing diverse classroom situations.
Join the comprehensive Security Guard, CCTV, and Door Supervision course to gain essential skills and knowledge for a successful career in the security industry. Learn security risk analysis, crisis response, CCTV monitoring, and conflict management to ensure safety and compliance. Suitable for aspiring security professionals and those seeking advanced training.
Bookkeeping Systems Course Overview Bookkeeping Systems is your essential guide to mastering both manual and computerised accounting processes. This course provides a complete breakdown of how ledgers, trial balances, profit & loss accounts, and balance sheets all fit together to support effective financial tracking. Through hands-on instruction and clear examples, you’ll explore how traditional systems have evolved and how to apply these skills using modern digital tools. Whether you're new to bookkeeping or aiming to refine your practical knowledge, this course will help you feel confident in managing day-to-day business finances. Extra Included: Free Accredited Certificate Included Lifetime Access Free Student ID Card Learning Outcome Understand the difference between manual and computerised bookkeeping systems Learn how financial data flows from ledgers to reports Produce a basic trial balance and correctly apply coding Prepare profit & loss accounts and balance sheets Gain a foundational overview of bookkeeping for personal or business use Who is this Bookkeeping Systems Course for? This course is suitable for beginners interested in bookkeeping, entrepreneurs handling their own finances, admin staff wanting to upskill, and anyone considering a career in accounting or finance. Entry Requirements No prior experience or qualifications required — just basic literacy and an interest in bookkeeping. Accredited Certification After successfully completing the course, you can get a UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. For the PDF certificate, you’ll need to pay £9.99. You can get the hard copy for 15.99, which will reach your doorstep by post.