FAA Level 2 Award In First Aid For Mental Health (RQF) Classroom (1 day course) or Virtual (3 x 2½ hour sessions) Gives learners knowledge of Mental Health First Aid Gives learners the skills to help those with mental health problems and improve mental health in the workplace Course Contents: What is Mental Health? Why people develop mental health conditions What the role of a mental health first aider is Knowing how to provide advice and practical support Knowing how to recognise and manage stress Understand the impact of substance abuse on mental health Understand the first aid action plan for mental health and be able to put it in place Know how to implement a positive mental health culture in the workplace Recognising a range of mental health conditions: Depression Anxiety Psychosis Eating disorders Suicide Self-harm Benefits of this course: 37% of all work-related ill-health is due to mental health problems Problems with mental health cover 45% of all working days lost A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 One in four people will have a mental health problem at some point during their lives Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees Work-related mental health issues must to be assessed to measure the levels of risk to staff Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This full day Mental Health First Aid course gives a good grounding to help others in the workplace Accredited, Ofqual regulated qualification Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3769/2
Front-line communication plays a vital role in shaping the public perception of every organisation. This course is designed to help delegates organise their ideas and communicate clearly and effectively through email. By improving written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue with their audience. These skills are essential for professionals who interact with the public, as improved communication leads to greater internal and external customer satisfaction. Delegates will learn how to: Write clearly and professionally, enhancing public perception of expertise Communicate more efficiently in writing, reducing wasted time and increasing profitability Craft concise, rapport-building messages for internal and external customers, fostering productivity and a positive workplace environment Topics Covered: Benefits of using email Determining the purpose of an email Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging on communication Basic email structure and planning Writing effective subject lines Paragraph structure and organisation Including relevant details and summarising problems effectively Proper use of CC and BCC fields Why typing in all caps is considered shouting! Proofreading techniques This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.
What does this course cover? This five-day course covers a range of topics, all of which are covered via a mixture of theoretical and practical training – we aim for our courses to be as hands-on as possible. The course specifically covers: An introduction to SCADA systems, including elements, servers, hardware and software, tags, plus more. A range of systems including automatic control, FIELDBUS, and wireless communication systems. An introduction to serial interferences, ethernet networks, fibre optics, and wireless. Process variables Communications include case studies to establish communication with HMI (Siemens, Allen Bradley, and Pro-face) . Programmable Logic Controllers (PLCs), Remote Terminal Units (RTUs), sensors and alarms. Introduction to OPC, covering how to configure OPC UA servers and how to program an OPC UA client. Client and servers development Connection management Security configuration Trends and historical data System components What will I gain from this SCADA HMI course? Upon successful completion of this course, candidates will gain a City & Guilds accredited certificate in Scada, HMI and communications.
The Central Heating Controls Wiring and Fault Finding course is a two day-day short course aimed at anyone involved in the construction, commissioning, inspection & testing or maintenance of central heating electrical control systems. The Central Heating Controls Wiring and Fault Finding course covers all the commonly used control systems in use today and is focused on the ‘practical’ construction and commissioning along with the relevant fault finding techniques. The Central Heating Controls Wiring and Fault Finding course requires an understanding of electrical principles and cable termination skills. A requirement of this course is the successful completion of their Essential Electrics examination prior to sitting the central heating controls wiring & fault finding examinations. Please ring if clarification is needed on this point. There are two 20 minute open book examinations and the associated practical assessments. A third examination and associated assessment will be required for candidates not holding the Essential Electrics unit. The Central Heating Controls Wiring and Fault Finding course comprises of: Short theory sessions introducing the conventional wiring systems, ‘Y’ Plan, ‘S’ Plan, ‘C’ Plan, Etc. Detailed practical workshop sessions, undertaking the construction, testing and commissioning of systems Fault finding and maintenance tasks performed on working systems Examination and practical assessment preparation ready for the assessments Evaluation of the system control function (why and how it works) Each student will work on their own system, and will have plenty of time to absorb and understand how each systemworks. Advise will be given on suitable ‘tooling’ and test equipment. These are nationally recognizable qualifications which are fast becoming an essential requirement for this type of work. The course costs include comprehensive course notes and examination entry fees.
LOOKING FOR: MG, YA, ADULT FICTION Originally from the North East of Scotland. Kirsten joined Zeno in the summer 2024 after time working at a previous literary agency and before that working as a bookseller in the Charing Cross branch of Foyles. Kirsten has a BA (Hons) in English from Edinburgh Napier University and a Masters in Children’s Literature from Reading University. Kirsten is currently building her own list alongside handling Zeno’s translation rights. Kirsten is looking for: Scottish voices - especially something from the North East - Kirsten is Aberdonian and would love to help a writer from this space emerge. Water horror - as Kirsten grew up in Aberdeen she is always looking for horror inspired by the sea or the landscape of Scotland - bonus points if it has anything to do with an oil rig! Workplace horror like Camilla Grudova’s Children of Paradise or Calvin Kasulke’s Several People are Typing (this is not a reflection of her agency!) Romance - especially young and contemporary - obviously bonus points if it’s set in Scotland and written by someone who has lived there. Kirsten is a huge fan of all the usual suspects, Ali Hazlewood, Ana Huang, Bolu Babalola to name a few! Romantasy - less elves, more out of the box - Kirsten read Sarah J Maas in 2014/15 and so is looking for something that expands on the genre. A good crime thriller - Kirsten did her dissertation on terrorism so anything that is well written in this space would be a dream for her. Additionally she really enjoys serial killer novels and the recent fake true crime novels, Penance by Eliza Clark especially thrilled her. A Studio Ghibli esque fantasy - luscious landscapes, brilliant characters, a powerfulstory. If any of your comps are a Ghibli film she wants to see it! Fanfiction writers! Kirsten has always been on the sites and would love you to tell her if you’ve written fanfiction in the past / have an ongoing fanbase - maybe she has already read it. Kirsten already has: A nonfiction baking book - Kirsten would not want another at this moment. A middle grade cosy fantasy - Kirsten would love to see more of this! But worries if it’s too close to what she already has, then it would be a reason for her to turn it down. A Horror Vampire novel - again she would love to see more of this! But worries if it’s too close to what she already has, that would be a reason for her to turn it down. Vampires would probably be better for her if they were contemporary or in the romantasy space. A Game of Thrones esque fantasy - a client is already writing this and she wants to give it the space on her list it deserves! Kirsten is NOT looking for: Picture books / 5-8 books Poetry Police procedural Hard science fiction Kirsten would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5000 words) of your completed manuscript in a single word document. (In addition to the paid sessions, Kirsten is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 25th August 2025
LOOKING FOR: ADULT FICTION, NON-FICTION Liza represents a range of fiction and non-fiction. On the fiction side, she is looking for historical fiction that is well researched, immerses readers in the era, and looks at overlooked characters from the past, or perhaps gives a new spin on someone we think we know. On the literary and upmarket side, she is looking for novels infused with emotions that capture the human experience and make readers think. If your literary novel is something that A24 productions might turn into a movie, this is Liza’s taste. When it comes to fantasy, she loves urban and grounded fantasy (no sci-fi please!), and is always happy to look at anything with a vampire, werewolf, witches, warlocks, fairies, and perhaps a sinister selkie or two. She is also very much looking for romantasy and is the best person at the agency to submit that too. For thrillers, send her anything set in an exotic location, high-concept, or things with a speculative twist. She loves when characters are put in situations she would never want to be in, and then they have to get out of it. Her recent favourite fiction includes: Notes on an Execution, Lady Macbethad, Hamnet, A Discovery of Witches, House of Earth and Blood, The Starless Sea, Piranesi, Our Wives Under the Sea, The Pisces, Such A Fun Age. When it comes to non fiction, she is looking for books that teach her something new or reframe a topic from an alternative point of view. This can include cookery, pop science, and social history. Liza’s recent favourite non-fiction include: The Five, A History of Art Without Men, Messalina, The Authority Gap, Finding The Mother Tree, Cook This Book, Dessert Person. Liza would like you to submit a covering letter, 1 - 2 page synopsis and the first 5000 words of your manuscript in a single word document. (In addition to the paid sessions, Liza is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 27th August 2025
LOOKING FOR: ADULT FICTION, NON-FICTION Florence has been at A M Heath for five years and represents a range of commercial fiction and non-fiction. For fiction, comforting, funny and warm reads, as well as gripping page-turners, will always be Florence's cup of tea. Her favourite thing is to escape with a story she can’t put down. If you think your book fits that, then do send it to her. Books in this vein that really left her wanting one more chapter include Marian Keyes’s character, Rachel, from Rachel’s Holiday that left Florence with a compassion for addiction that only the most skilled of writers can conjure. Florence finds Catherine Newman to be a genius for making hospice care so funny in We All Want Impossible Things. Smart page turners such as Anatomy of a Scandal, Such a Fun Age, and Tomorrow, and Tomorrow, and Tomorrow, wowed her with clever, gripping prose and complicated, flawed characters she hadn't met before. She also loves older classics like the Cazalet Chronicles and Georgette Heyer’s Regency novels. Florence is actively looking for writers who are under-represented in the publishing world, through non-traditional channels, as well as her submissions. She’s keen to find non-fiction and fiction writers who speak to a millennial and younger audience, be that a journalist who is looking to expand an idea, a screenwriter who is looking to try their hand at fiction or perhaps an activist with a social media platform. She is also interested in environmental and social issues. The authors she represents include Jaspreet Kaur, Salma El-Wardany, Rachel Thompson, Annie Lord, Angelica Malin and Phil Ellis. Their books range from the heart-breaking and profound to the inspirational, funny and wise, with almost everything in between. Florence does not wish to receive, YA, Fantasy or Sci-fi. Florence would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Florence is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 27th August 2025
English language book club to use and improve your English. Qualified and experienced British English teacher.