11586 Courses in Cardiff delivered Online

Discover the transformative power of Lymphatic Drainage Massage with our online course. Learn the essentials, from principles to practical applications, and become a certified therapist.

Selling Skills for Professionals: Part 2 Making the Sale   Course Description   Copyright Ross Maynard 2021   Course Description Welcome to Selling Skills for Professionals: Part 2 Making the Sale.   In Part 1 of Selling Skills for Professionals I covered prospecting, that is identifying potential future clients and making the initial approach. In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client. In Selling Skills for Professionals: Part 2 Making the Sale, I look at the skills you need for selling professional services and how to create a series of webinars to build prospects’ interest. I then cover a five-step sales process in detail: Understand the current situation Surface the pain points Exploring the impacts of the pain points Shape the future state Close the sale   The course also covers why people buy professional services, and why they might not buy; and it shows how to deal with objections.   Selling professional services is not like selling a car, or solar panels. It’s about building a relationship with a prospect as a professional advisor; coaching them through the challenges facing them; and offering services tailored to their needs which will help the prospect make tangible improvements.   If you want to know how to sell professional services successfully, this is the course for you.   I hope you enjoy the course.     Key Learning Points  On completion of the course, delegates will be able to: Describe a five-stage sales process for professional services Identify the core skillset needed for selling professional services Deploy best practice when creating webinars to engage prospects Explore a prospect’s current situation on an online video call Identify a prospect’s pain points and explore their root causes and impacts Coach a prospect to visualise the future state they would like to get to be resolving the problems identified Handle objections surfaced as the prospect moves towards closing the sale Understand why people buy professional services, and why they don’t buy Reduce buyer’s remorse and plan to develop the client relationship after the sale     Curriculum Module 1: The Foundations for Selling Professional Services Lesson 1: The Purpose of Prospecting Lesson 2: The Selling Professional Services Skillset Lesson 3: Moving Beyond Prospecting Lesson 4: Script for the Webinar Follow-Up Call   Module 2: Building a Case for the Sale Lesson 5: No Pain No Gain Lesson 6: Building a Case: Initial Diagnosis Lesson 7: Building a Case: Root Causes Lesson 8: Building a Case: Impacts Lesson 9: Building a Case: Shaping the Future State Lesson 10: Building a Case: The Gap   Module 3: Closing the Sale Lesson 11: Selling is about Change Lesson 12: A Time to Close  Lesson 13: Closing (At Last)   Module 4: Evasion and Objections Lesson 14: Evasion Lesson 15: Handling Objections Lesson 16: Specific Example of Objections Part 1 Lesson 17: Specific Example of Objections Part 2   Module 5: After the Sale Lesson 18: Aftercare Lesson 19: Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

If the thought of a safety audit sends shivers down your spine—or worse, straight to the paperwork pile—this course is your new best mate. The Safety Audit Essentials Training Course is designed to help you confidently navigate the fine print, the not-so-fine print, and everything in between. Whether you're brushing up or starting fresh, you'll learn exactly what to look for, where risks love to hide, and how to keep your audit trail as clean as your conscience. Delivered entirely online, the course is built for busy professionals who prefer clarity over jargon and efficiency over fluff. You'll gain a solid understanding of how to assess safety protocols, spot red flags, and maintain standards without losing sleep (or your sense of humour). Ideal for anyone responsible for workplace safety, this training will sharpen your eye, strengthen your paperwork game, and make you the kind of person auditors actually look forward to hearing from. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Safety Audit Module 02 : Safety Audit Planning Module 03 : Conducting Safety Audits Module 04 : Corrective Actions and Follow-up Module 05 : Safety Culture and Continuous Improvement Module 06 : Advanced Safety Audits Module 07 : Risk Assssment Module 08 : COSHH Learning Outcomes: Understand the principles and importance of safety audits. Plan and execute effective safety audits to identify risks. Implement corrective actions and follow-up procedures. Cultivate a safety culture for continuous improvement. Conduct advanced safety audits for comprehensive assessment. Perform risk assessments and ensure compliance with COSHH regulations. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health and safety professionals Workplace safety officers Managers responsible for safety compliance Auditors looking to specialize in safety audits Environmental health officers Individuals pursuing a career in safety management Personnel involved in safety risk assessment Those committed to enhancing workplace safety Career path Health and Safety Auditor Safety Compliance Officer Risk Assessment Specialist Safety Culture Coordinator Environmental Health Consultant COSHH Compliance Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Acceptance and Commitment Therapy (ACT) Training Course is designed to provide individuals with a profound understanding of how to harness the power of acceptance and mindfulness to improve mental well-being. With a foundation built on cognitive behavioural principles, ACT offers a unique approach to addressing personal challenges by focusing on psychological flexibility and acceptance. Participants will gain insight into how to foster a healthier relationship with their thoughts and emotions, enabling them to make meaningful choices that align with their values. This training course offers a clear and structured pathway to mastering the core concepts of ACT, without the need for physical presence. Designed to cater to a wide range of professionals, this course invites you to dive deep into the theory and application of ACT at your own pace. Whether you are looking to refine your understanding of psychological flexibility or incorporate ACT into your therapeutic approach, this course will equip you with the knowledge to enhance your personal and professional development. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Understanding Acceptance and Commitment Therapy (ACT) Module 02 : The Six Core Processes of ACT Module 03 : Dilemma of Human Suffering Module 04 : Developing Psychological Flexibility Module 05 : ACT for Managing Mental Health Module 06 : ACT-Based Exercises for Daily Practice Learning Outcomes: Explore the foundational principles of ACT. Master the six core processes integral to ACT. Understand and address the dilemma of human suffering. Develop psychological flexibility for personal growth. Apply ACT techniques to manage mental health effectively. Engage in daily ACT-based exercises for a more fulfilling life. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Psychologists and Therapists Counsellors and Social Workers Healthcare Professionals Life Coaches and Wellness Experts Individuals seeking personal growth Students of Psychology HR and Leadership Professionals Anyone interested in enhancing mental well-being. Career path Clinical Psychologist Mental Health Counselor Life Coach HR Manager Social Worker Health and Well-being Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Fundamentals of Marriage Counselling Course offers a deep dive into the essential principles and techniques that every marriage counsellor needs to understand in order to effectively support couples. This course provides an insightful look into the complexities of marital relationships and offers foundational knowledge that helps in understanding the challenges couples face. Ideal for those who are passionate about making a difference in the lives of individuals seeking marital guidance, this course delivers crucial insight into communication strategies, conflict resolution, and building stronger emotional connections. Designed for flexibility, this course offers an excellent opportunity to study at your own pace, providing you with the tools to make a significant impact in the field of marriage counselling. Whether you're looking to begin a career in this rewarding field or simply wish to enhance your existing skills, the Fundamentals of Marriage Counselling Course offers valuable theoretical frameworks, enabling you to gain the knowledge required for successful intervention strategies. It is an ideal fit for individuals who are committed to helping couples foster healthier relationships, with all course content delivered online, giving you the freedom to learn anytime, anywhere. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: An Introduction to Marriage Counselling Module 02: Communication Patterns Among Couples Module 03: Conflict Resolution Module 04: Healthy Fighting Module 05: Importance of Intimacy for a Healthy Relationship Module 06: Pre-Marital Counselling Module 07: Apology Forgiveness Module 08: Adapting to Changes Learning Outcomes: Enhance couples' communication and connection. Resolve conflicts constructively in relationships. Foster a culture of healthy disagreements. Recognize the significance of intimacy in partnerships. Prepare couples for marriage through premarital counselling. Facilitate healing and growth through apologies and forgiveness. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Couples seeking to strengthen their relationships Aspiring marriage counsellors Individuals interested in relationship dynamics Psychology and counselling students Relationship educators Therapists looking to expand their expertise Counsellors aiming to diversify their skill set Anyone passionate about enhancing relationships Career path Marriage Counsellor Relationship Therapist Couples' Coach Family Counsellor Marriage Educator Counseling Services Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today’s fast-paced world, the importance of preventing injuries and illnesses cannot be overstated. This course offers an insightful exploration into how you can take proactive steps to safeguard your health and well-being. Whether you’re in a high-risk profession or simply looking to improve your lifestyle, understanding the principles behind injury and illness prevention is essential. Through a series of engaging lessons, you’ll gain a solid foundation on the best practices and strategies that can make a significant difference in maintaining your health. Our course delivers in-depth knowledge on various prevention techniques, emphasising a holistic approach that covers key areas such as nutrition, ergonomics, mental well-being, and safety practices. Perfect for those who wish to enhance their understanding of injury and illness prevention, this programme is designed to be accessible to all. The content is structured to be engaging, thought-provoking, and practical, offering clear and actionable insights that will help you live and work in a safer, healthier environment. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction To Injury And Illness Prevention Programs Module 02 : Hazard Identification and Risk Assessment Module 03 : Hazard Prevention and Control Module 04 : Safety Policies and Procedures Module 05 : Accident Investigation and Analysis Module 06 : Safety Training and Education Module 07 : Occupational Health and Wellbeing Module 08 : Contractor and Supplier Safety Learning Outcomes: Identify workplace hazards effectively. Develop strategies for hazard prevention and control. Conduct thorough accident investigations. Create and implement safety policies and procedures. Promote occupational health and wellbeing. Ensure contractor and supplier safety compliance. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Safety Officers Health and Safety Managers HR Professionals Construction Workers Facility Managers Industrial Supervisors Environmental Health Officers Quality Assurance Inspectors Career path Health and Safety Officer Construction Site Supervisor Environmental Health Inspector Quality Assurance Manager Facility Safety Coordinator HR Compliance Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Laboratory contamination is a significant concern in maintaining the integrity and accuracy of research and experiments. The Prevention of Laboratory Contamination Course is designed to provide individuals with the essential knowledge needed to minimise contamination risks in any laboratory setting. By understanding the various sources of contamination and implementing effective strategies, participants can ensure the highest standards of cleanliness and safety in their work environments. This course will equip learners with the expertise to maintain a contaminant-free lab, safeguarding both the quality of their results and their health. The course covers a wide range of topics, including the proper handling of lab equipment, correct storage of materials, and effective sterilisation techniques. Learners will also explore the roles of both physical and chemical contamination, as well as procedures for managing hazardous substances. With a focus on promoting best practices in laboratory environments, this course is crucial for anyone looking to ensure their workspace remains free from contamination. By the end, participants will have gained a strong foundation in contamination prevention that will be invaluable in supporting safe and reliable scientific work. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Laboratory Contamination Module 02 : Personal Protective Equipment (PPE) and Laboratory Attire Module 03 : Laboratory Hygiene and Housekeeping Module 04 : Contamination Control in Sample Handling Module 05 : Air and Water Quality Control Module 06 : Preventing Biological and Chemical Contamination Learning Outcomes: Maintain a contamination-free lab environment. Implement proper personal protective equipment and attire. Foster a culture of laboratory hygiene and cleanliness. Ensure the integrity of sample handling and processing. Monitor and control air and water quality effectively. Prevent biological and chemical contamination incidents.x Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Laboratory Technicians Researchers Scientists Lab Managers Quality Control Specialists Environmental Analysts Chemical Analysts Students pursuing science-related fields Career path Laboratory Technician Research Scientist Lab Manager Quality Control Analyst Environmental Analyst Chemical Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Being an effective Executive Personal Assistant requires more than keeping a diary in order and filtering emails. It’s about understanding the nuances of modern executive support—anticipating needs, managing communications, and mastering the fine art of discretion. This course offers the structured knowledge and proven techniques needed to function as a trusted gatekeeper, confident organiser, and right-hand support to senior professionals. Through expertly designed modules, learners will gain a solid grasp of time management strategies, executive correspondence etiquette, travel coordination protocols, and essential digital tools used in today’s corporate environments. Whether you're assisting one individual or managing the schedules of an entire leadership team, this course lays out the steps clearly, with no fluff—just the knowledge needed to run a tight ship behind the scenes. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Executive PA Module 02: Effective Administration Skills Module 03: Business Etiquette Telephone Skills Module 04: Representing Company the Boss Module 05: Mail Services Module 06: Traveling Arrangements Module 07: Meeting Conferences Module 08: Business Writing Communication Skills Module 09: Record Keeping Organisational Skills Module 10: Planning and Scheduling Learning Outcomes: Master communication and interpersonal skills for executive-level interactions. Demonstrate exceptional administrative competence to enhance office efficiency. Exhibit professional telephone etiquette and company representation. Manage mail services and travel arrangements with precision and finesse. Organize and coordinate meetings and conferences seamlessly. Develop proficient business writing and organizational skills. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Administrative professionals seeking career advancement. Individuals aspiring to become executive personal assistants. Jobseekers looking to acquire versatile office management skills. Those interested in the executive support industry. Anyone wishing to enhance their communication and organization abilities. Individuals seeking specialized training in executive assistance. Career path Executive Personal Assistant Administrative Manager Office Coordinator Corporate Travel Coordinator Meeting and Event Planner Business Communication Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Struggling doesn’t mean failing. For many, learning difficulties aren’t about lack of intelligence—they’re about needing the right support. This course is designed to guide learners through the core knowledge of common learning difficulties such as dyslexia, ADHD, autism, and more. You'll gain a strong understanding of how these challenges affect individuals in different settings and what strategies can be used to offer better support, especially in education and care roles. Everything is delivered online, making it flexible and accessible, without needing to attend in person. Whether you're working with children, supporting adults, or just want to understand more about learning difficulties, this course offers valuable insights that can make a difference. From understanding early signs to offering supportive approaches in communication, routine, and behaviour, you’ll walk away knowing how to handle real situations with more confidence. It’s about learning how to support—clearly, thoughtfully, and in a way that makes sense. If you're someone who wants to be helpful without making a song and dance about it, this course is a great step forward. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Learning Disability Module 02 : Different Types of Learning Disability Module 03 : The Journey to Diagnosis Module 04 : Impacts of SLD on Individuals and Society Module 05 : Learning Difficulties and Dyslexia Module 06 : Person Centred Care and Support Module 07 : Future Perspectives on SLD Learning Outcomes: Identify and comprehend various learning difficulties. Understand the journey to diagnosis and its importance. Analyze the societal impacts of specific learning disabilities. Recognize the connection between learning difficulties and dyslexia. Implement person-centered care and support strategies. Explore the evolving landscape of learning difficulties. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Educators Healthcare professionals Psychologists Social workers Parents and caregivers Anyone interested in supporting individuals with learning difficulties Career path Special Education Teacher Educational Psychologist Speech and Language Therapist Social Worker Learning Support Assistant Inclusion Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Let’s face it—Tuberculosis isn’t just something from the history books. It’s very much a present-day issue, and the numbers are louder than ever. This Awareness of Tuberculosis Course cuts through the noise and brings clear, well-organised information to help learners understand how TB spreads, who’s at risk, and what steps can be taken to limit its impact. You won’t find fluff here—just the straight facts, smartly presented and easy to follow. Whether you’re looking to improve your knowledge for work or personal interest, this course keeps things simple, sharp, and relevant. You’ll explore the causes, symptoms, stages, and treatment approaches without needing to be a medical professional. From how TB behaves in different environments to the precautions people can take, this course keeps the science understandable and the content accessible. With each module, your awareness of TB becomes clearer, making you more confident in recognising and responding to this global health challenge. No lab coats or long lectures—just clear, accessible learning delivered online at your own pace. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Tuberculosis Module 02 : Epidemiology and Drug Resistance Module 03 : Diagnostic Methods for Tuberculosis Module 04 : Treatment of Tuberculosis Module 05 : TB Management and Control Strategies Module 06 : Prevention and Control of Tuberculosis Learning Outcomes: Understand the global impact of tuberculosis. Identify diagnostic methods for TB detection. Explore effective treatment approaches. Develop TB management and control strategies. Master prevention techniques for TB transmission. Acquire knowledge to contribute to TB awareness and control efforts. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Public health workers Medical students Researchers NGO staff Policymakers Community health educators Career path Epidemiologist Clinical Researcher Public Health Analyst Medical Doctor Nonprofit Health Worker Health Policy Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.