5682 Courses in Cardiff delivered Online

The Construction Site Management - CPD Accredited Course provides a thorough exploration of the vital aspects of managing a construction site efficiently. Aimed at individuals keen to build expertise in the field, this course equips learners with the skills needed to oversee construction projects from start to finish. From safety protocols to resource allocation, participants will gain a solid understanding of the complexities involved in managing a site, ensuring smooth operations and compliance with industry standards. Through this course, you’ll learn the ins and outs of scheduling, budgeting, team coordination, and quality control – all crucial for managing construction projects that meet deadlines and stay within budget. Whether you’re looking to advance your career or broaden your knowledge in the field, this course is designed to provide the insight necessary to succeed. With a balance of theoretical and strategic knowledge, you’ll be ready to tackle the challenges that come with managing dynamic construction environments. Course Curriculum: Module 01: Introduction to Construction Management Module 02: Site Management Module 03: Cost Estimation Module 04: Cost Management Module 05: Planning and Management of Equipment Module 06: Construction Materials Management Module 07: Stock Control Module 08: Supply Chain Management Module 09: Preliminary Site Investigation and Site Organisation Module 10: Vendor Analysis in Construction Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Construction Site Managment - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Construction Site Managment - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Construction Site Managment - CPD Accredited training.

Navigating the realm of product management demands more than just ideas—it requires a keen understanding of how products evolve, compete, and succeed in the marketplace. This CPD accredited course offers a clear, structured approach to mastering the essentials of product management, from understanding product classification to crafting a strategic product plan. Whether analysing brand portfolios or managing distribution channels, every aspect is covered with precision and clarity. Designed for professionals who seek to deepen their knowledge without leaving their desk, this course balances theory with insightful strategies that sharpen your ability to make informed decisions. You’ll delve into pricing tactics, product life cycles, and even the financial analysis that underpins successful product management. With a touch of wit and a professional tone, this course keeps the learning engaging while ensuring you gain valuable expertise to navigate product challenges with confidence. Course Curriculum: Module 01: Introduction to Product Management Module 02: Product Classification Module 03: Developing the Product Plan Module 04: New Product Development Module 05: Levels of a Product and Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product and Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics of Marketing for Products Module 10: Financial Analysis for Product Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Product Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Product Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Product Management - CPD Accredited training.

Managing a supply chain isn’t just about moving goods from A to B—it’s a delicate balancing act of timing, resources, logistics, and strategy. This CPD-accredited course dives into the fundamentals of supply chain management, covering everything from sourcing and procurement to inventory control and distribution. It’s designed to give learners a clear understanding of how supply chains function, how they interconnect with global markets, and where efficiencies (or chaos) tend to hide. Whether you’re looking to refine existing knowledge or aiming to navigate the basics with confidence, this course offers a smart, structured path through the key concepts and challenges. You’ll gain insight into risk management, supplier relations, demand forecasting, and sustainable supply chain strategies—all without needing to leave your desk. Think of it as the logistical equivalent of playing chess with the economy—minus the stress, and with fewer spreadsheets. Course Curriculum: Module 01: An overview of Supply Chain Management Module 02: Role of logistics of Supply Chain Module 03: Customer Response Principles and Systems Module 04: Supply Chain System and Principles Module 05: Global Supply Chain Operations Module 06:Inventory Strategies for Supply Chain Module 07: Warehouse Management and Operations Module 08: Supply Chain Design and Monitoring Module 09: Supply Chain Network and Evaluating Module 10: Supply Chain Planning and New Business Concepts Module 11: Aligning your supply chain process with your business Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Supply Chain Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Supply Chain Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Supply Chain Management - CPD Accredited training.

Land management plays a pivotal role in shaping the sustainable future of our environment and communities. This CPD accredited course offers a detailed exploration of key principles, including soil conservation, resource allocation, and land use planning. It’s designed to equip professionals with a thorough understanding of the strategies essential to managing land efficiently while balancing environmental, economic, and social factors. Whether you work in agriculture, property development, or environmental consultancy, this course brings valuable insights to your fingertips. Delving into topics such as sustainable resource stewardship and legal frameworks governing land use, the course is structured to enhance your knowledge and decision-making capabilities. Its content is crafted to fit busy professionals seeking flexible, online learning that fits neatly around their schedule. Expect clear explanations, relevant case studies, and up-to-date information that keeps you informed on the latest trends and challenges within land management. All this, with a professional tone lightly sprinkled with wit to keep the journey engaging and far from dull. Course Curriculum: Module 01: Land Management: An Introduction Module 02: Land Use and Land Use Planning Module 03: Soil Management Module 04: Land Degradation and Management Module 05: Weed Management Module 06: Watershed Management Module 07: Irrigation Management Module 08: Land Tenure, Administration and Transection Module 09: Land Registration and Acquisition Module 10: Land Law Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Land Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Land Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Land Management - CPD Accredited training.

Overview: ***Limited Time Flash Sale*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift! - Enrol Now! Criminal Law is crucial across various professions, including the criminal justice system, police, government, and social work. Understanding the law is essential for these roles, as the law dictates the actions and decisions within these sectors. This Criminal Law and Criminology Diploma provides the knowledge and skills needed to grasp the principles of Criminal Law, including Criminal Profiling, Criminal Law Psychology, Forensic Science, and the Criminal Law Justice System in England and Wales. The Criminal Law course covers the historical development of law, the classification of illegal acts under law, and the consequences of offences as dictated by law. You'll gain insight into how law influences UK policing and court verdicts, making this law course invaluable for anyone serious about a career in the Criminal Law Justice System. By mastering Criminal Law, you'll be prepared to navigate the complexities of law in crucial situations. This course will strengthen your understanding of various branches of law, including criminal law, and how they interact within the broader legal framework. Enrol in this Criminal Law Diploma to enhance your career prospects and gain the confidence to handle any law-related challenges. With this diploma, you'll be well-equipped to make a significant impact in the field of Criminal Law and beyond. Along with this Criminal Law and Criminology Diploma, you will get 10 premium courses, an original hardcopy certificate, a transcript and a student ID card. Courses are included in this Criminal Law and Criminology Diploma? Course 01: Criminal Law and Criminology Diploma Course 02: Criminal Intelligence Training Course 03: Certificate in Anti Money Laundering (AML) Course 04: Paralegal Law and Skills Course 05: Security Management Advanced Diploma Course 06: Domestic Violence and Abuse Awareness - Level 2 Course 07: Emotional Intelligence and Human Behaviour Course 08: Network Security Level 2 Course 09: Decision Making Course 10: Time Management Course 11: First Aid at Work Learning Outcomes of this Criminal Law Bundle: Understand the fundamental principles and concepts of criminal law thoroughly. Analyze various criminal offences and their applications in law practice. Gain insights into the legal processes and procedures within criminal law. Develop skills to interpret and apply criminal law in crucial scenarios. Learn about the defences and justifications recognized under criminal law. Explore the roles and responsibilities of professionals within the criminal law system. Key Features of the Criminal Law Course: FREE Criminal Law CPD-accredited certificate Get a free student ID card with Criminal Law training (£10 applicable for international delivery) Lifetime access to the Criminal Law course materials The Criminal Law program comes with 24/7 tutor support Get instant access to this Criminal Law course Learn Criminal Law training from anywhere in the world The Criminal Law training is affordable and simple to understand The Criminal Law training is entirely online Description: This Criminal Law diploma offers learners the opportunity to acquire the skills that are highly valued in this field. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the legal setting. The skills and knowledge gained from this Criminal Law course will enable learners to make meaningful contributions to related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of the Criminal Law Bundle ★★★ Course 01: Criminal Law and Criminology Diploma Classification of Crime UK Law & Legal System Understanding Criminal Psychology Dealing with Crime Forensic Science Criminal Profiling: Science, Logic and Metacognition Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice The Legal Workplace & Professionals Criminal Law The Criminal Justice System in England and Wales =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Requirements There is no time limit for completing this Criminal Law and Criminology Diploma, it can be studied in your own time at your own pace. Career path Detectives. Crime Journalists. Crime Reporters. Lawyers. Psychologists and Counsellors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Criminal Law and Criminology Diploma) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Overview Nurse Prescribing: Nurse Prescribing Course Online This Nurse Prescribing: Nurse Prescribing Course is designed for those who work in nursing and want to learn more about Nursing & Prescribing procedures or how to work with a prescriber. This Nurse Prescribing: Nurse Prescribing Course is also appropriate for pharmacists and other healthcare professionals interested in learning about independent prescribing. With this Nurse Prescribing: Nurse Prescribing Course, you will learn how to write prescriptions, keep records, label drugs, administer controlled substances, and provide palliative care and manage medicines in nursing homes. By the end of this Nurse Prescribing: Nurse Prescribing Course, you will know everything a world-class nurse knows. Our Nurse Prescribing: Nurse Prescribing Course can help you achieve your goals and prepare you for a rewarding career. So, enrol in this Nurse Prescribing: Nurse Prescribing Course today and arm yourself with the necessary skills to set yourself up for success! Learning Outcomes After completing this Nurse Prescribing: Nurse Prescribing Course, the learner will be able to: Understand the fundamentals of nurse prescribing. Know how to prescribe controlled drugs. Gain a solid understanding of neuropathic pain in adults. Understand diagnosis and management of headaches in over 12s. Understand depression in adults. Know how to prescribe antibiotics for respiratory tract infections. Know how to prescribe and manage medicines in care homes. Understand Antimicrobial prescribing for Hospital Acquired Pneumonia, Acute Prostatitis and Sinusitis. Understand drug misuse in over 16s: opioid detoxification. Gain in-depth knowledge about future challenges for nurse prescribers. Courses you will Get in this Bundle. Course 01: Advance Nurse Prescribing Course 02: Forensic Nursing Course Course 03: Practice Nurse Special Offers of this Nurse Prescribing: Nurse Prescribing Course: This Nurse Prescribing: Nurse Prescribing Course includes a FREE PDF Certificate. Lifetime access to this Nurse Prescribing: Nurse Prescribing Course Instant access to this Nurse Prescribing: Nurse Prescribing Course 24/7 Support Available to this Nurse Prescribing: Nurse Prescribing Course [ Note: Free PDF certificate as soon as completing the Nurse Prescribing: Nurse Prescribing Course] Description Nurse Prescribing: Nurse Prescribing Course Online This Nurse Prescribing: Nurse Prescribing Course consists of 13 modules. Course Curriculum of Nurse Prescribing: Nurse Prescribing Course Module 01: An Overview of Nurse Prescribing Module 02: How to Prescribe Controlled Drugs Module 03: Neuropathic Pain in Adults: Pharmacological Management Module 04: Coping with Generalised Anxiety Disorder and Panic Disorder in Adults Module 05: Diagnosis and Management of Headaches in Over 12s Module 06: Understanding Depression in Adults Module 07: Palliative Care for Adults Module 08: Prescribing Antibiotics in Respiratory Tract Infections Module 09: Prescribing and Managing Medicines in Care Homes Module 10: Antimicrobial Prescribing for Hospital Acquired Pneumonia Module 11: Antimicrobial Prescribing for Acute Prostatitis and Sinusitis Module 12: Drug Misuse in Over 16s: Opioid Detoxification Module 13: Future Challenges for Nurse Prescribers Assessment Method of Nurse Prescribing: Nurse Prescribing Course After completing Nurse Prescribing: Nurse Prescribing Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Nurse Prescribing: Nurse Prescribing Course After completing the Nurse Prescribing: Nurse Prescribing Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Nurse Prescribing: Nurse Prescribing Course Online This Nurse Prescribing: Nurse Prescribing Course is ideal for aspiring nurses, prescribers, pharmacists, and those working in other fields where medicine is administered and prescribed. Requirements Nurse Prescribing: Nurse Prescribing Course Online To enrol in this Nurse Prescribing: Nurse Prescribing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Nurse Prescribing: Nurse Prescribing Course. Be energetic and self-motivated to complete our Nurse Prescribing: Nurse Prescribing Course. Basic computer Skill is required to complete our Nurse Prescribing: Nurse Prescribing Course. If you want to enrol in our Nurse Prescribing: Nurse Prescribing Course, you must be at least 15 years old. Career path Nurse Prescribing: Nurse Prescribing Course Online This Nurse Prescribing: Nurse Prescribing Course will provide you with all of the fundamental skills needed to prescribe, as well as the opportunity to work in a variety of professions, including: Nurses Healthcare professionals Pharmacists

Autism: Autism Diploma Are you concerned about the best course of action for treating the kids who have been diagnosed with autism? If so, you should enrol in the Autism Diploma program to acquire the skills and information required to help autistic children effectively. You will learn about the different types of autistic behaviour in this autism diploma program, as well as how to interact with them. With the help of this Autism: Autism Diploma program, you will learn how to help those who are having similar problems in their lives. Also, with the help of an Autism Diploma You will understand how to identify Autism. You will learn more about cognitive styles, functions, and awareness in autism by taking this Autism: Autism Diploma course. Autism Diploma will also broaden your understanding by learning about the English government's policies on autism. Enrol in our Autism: Autism Diploma today to pursue your goals and get the knowledge, experience, and skills necessary to further your career in the industry. Learning Outcomes of Autism: Autism Diploma After completing this Autism: Autism Diploma course, you will be able to: Know about a brief about Autism Spectrum Disorder (ASD), their behaviour and how to raise awareness for autism. The Autism: Autism Diploma will assist you in comprehending Autism Diagnosis and Communication. With the help of this Autism: Autism Diploma, you will get knowledge about cognitive styles and functions in autism. Autism: Autism Diploma course will help you to understand Organisation Systems with Autistic Individuals. Government Policies on Autism in England will be a learning part of Autism Diploma. Main Course: Autism Diploma Free Courses are including with this Autism: Autism Diploma Course Along with The Autism Diploma Course, We Offer a free Speech & Language Therapy Course Along with The Autism Diploma Course, We Offer a free SEN Teaching Assistant Course Along with The Autism Diploma Course, We Offer a free Early Years Level 4 Course Special Offers of this Autism: Autism Diploma Course This Autism: Autism Diploma Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Diploma Course Instant access to this Autism: Autism Diploma Course Get FREE Tutor Support to this Autism: Autism Diploma Course [ Note: Free Digital certificate as soon as completing the Autism: Autism Diploma Course] Autism: Autism Diploma Since autism affects about one child out of every 100, educators need to equip themselves with the skills and knowledge necessary to support autistic students. You will learn about the different symptoms of autism as well as the challenges that people with autism have when it comes to socialization, education, communication, and forming relationships in this Autism Diploma course. This Autism Diploma course will also educate you how to help those with comparable challenges better their lives. Who is this course for? Autism: Autism Diploma This Autism: Autism Diploma is perfect for: Parents Students Teachers Job Seekers Requirements Autism: Autism Diploma To enrol in this Autism: Autism Diploma Course, students must fulfil the following requirements To join in our Autism: Autism Diplom Course, you must have a strong command of the English language. To successfully complete our Autism: Autism Diploma Course, you must be vivacious and self driven. To complete our Autism: Autism Diploma Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Autism: Autism Diploma Course. Career path Autism: Autism Diploma This Autism: Autism Diploma helps you progress professionally by offering pertinent knowledge, practical skills, and a certificate of completion.

PGCE: PGCE in Secondary Education Course Are you willing to know about the tenets and methods of secondary education? Then you must try our Course- PGCE in Secondary Education. Our Course- PGCE in Secondary Education, explains pedagogy, and trainees gain knowledge on how to motivate and captivate pupils in the disciplines they have selected. Also, this Course- PGCE in Secondary Education, has a strong emphasis on developing efficient teaching methods, managing the classroom, and using evaluation methods. Along with practical training, students in our Course- PGCE in Secondary Education, can get a chance for reflective practice. Additionally, this Course- PGCE in Secondary Education provides modern educational opportunities, challenges, and inclusive education techniques. So, without delay, join our Course- PGCE in Secondary Education, to acquire the necessary skills to manage high school students and cultivate a constructive educational atmosphere. Learning outcome of Course- PGCE in Secondary Education Our Course- PGCE in Secondary Education, provides information on: The introduction to teaching and learning methods. Students of Course- PGCE in Secondary Education know about pedagogy and classroom management. Inclusion and Special Educational Needs (SEN) are part of our Course- PGCE in Secondary Education. Also, this Course- PGCE in Secondary Education, boosts teachers understanding of child development. Students in our Course- PGCE in Secondary Education, get chance for reflective practice, practical training and professional development How to do educational research and technology integration are included in this Course- PGCE in Secondary Education lesson. After completing this Course- PGCE in Secondary Education, students will be perfectly trained in workplace morality and welfare. Special Offers of this PGCE: PGCE in Secondary Education Course This PGCE: PGCE in Secondary Education Course includes a FREE PDF Certificate. Lifetime access to this PGCE: PGCE in Secondary Education Course Instant access to this PGCE: PGCE in Secondary Education Course Get FREE Tutor Support to this PGCE: PGCE in Secondary Education Course PGCE: PGCE in Secondary Education Course PGCE: PGCE in Secondary Education course is meticulously designed to cover all aspects of effective teaching. Gain in-depth knowledge of pedagogy and discover how to motivate and engage students in your chosen subjects. This PGCE: PGCE in Secondary Education course focuses on developing efficient teaching strategies, mastering classroom management, and employing robust assessment methods. Experience hands-on training and reflective practice opportunities to refine your skills. Additionally, the PGCE: PGCE in Secondary Education course delves into modern educational challenges and inclusive teaching techniques. Enroll today in our PGCE: PGCE in Secondary Education course and transform your teaching career with cutting-edge expertise. Who is this course for? PGCE: PGCE in Secondary Education Course This Course- PGCE: PGCE in Secondary Education, is intended for individuals who wish to influence the education of young people by becoming certified secondary school teachers. Requirements PGCE: PGCE in Secondary Education Course To enrol in this PGCE: PGCE in Secondary Education Course, students must fulfil the following requirements. To join in our PGCE: PGCE in Secondary Education Course, you must have a strong command of the English language. To successfully complete our PGCE: PGCE in Secondary Education Course, you must be vivacious and self driven. To complete our PGCE: PGCE in Secondary Education Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this PGCE: PGCE in Secondary Education Course. Career path PGCE: PGCE in Secondary Education Course After completing this Course- PGCE: PGCE in Secondary Education, students can work as lecturers in higher education, department leaders, educational consultants, or secondary school instructors.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements. Overview Obtain a thorough understanding of the core responsibilities of the business analyst Understand the main professional associations and standards supporting business analysts in the industry Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis Recognize the importance of properly defining the business need prior to engaging in requirements activities Formulate a strong understanding of the concepts that comprise strategy analysis Obtain experience with identifying and analyzing stakeholders Decipher between project and product scope and successfully use models to communicate scope Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types Explore business rules analysis Understand the benefits of process modeling and the common modeling language of BPMN Discuss process models and how the techniques can capture details about the as-is/to-be environment Learn how to properly prepare and conduct interviews Explore the components of use cases Learn what it means to package requirements Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements. Introduction to Business Analysis What is business analysis Benefits and challenges of business analysis Project success factors A Closer Look at the Business Analyst Role Definition of a business analyst Responsibilities of a business analyst Importance of communication/collaboration BA role vs. PM role Project roles involved in requirements IIBA/PMI and the goals of a professional association Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis beyond project work Business analysis core concepts Business analysis perspectives IIBA and PMI certifications for business analysts Workshop: Choose Your Project Supporting the Project Portfolio (Enterprise Analysis) Define Strategy Analysis When to perform Strategy Analysis Components of Strategy Analysis Defining the business need Envisioning the Product and Project Defining business requirements The importance of stakeholders Stakeholder identification Tips for analyzing stakeholders Techniques for managing stakeholder lists Discussion: Who is involved in strategy analysis? Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders Understanding and Defining Solution Scope Defining solution scope Techniques for defining solution scope Applying the brainstorming technique Project scope vs. Product scope Finding solution boundaries The Context Diagram Actors and key information Workshop: Draw a Context Diagram Understanding Requirements What is a requirement? Requirement types Business, Stakeholder, Solution, and Transition requirements Assumptions and constraints Business rules Taxonomy of business rules Decision tables How to write simple calculations Requirements vs. business rules Document requirements Workshop ? Document Requirements Elicitation and Process Modeling Why do we model processes? What is Business Process Management? Using a modeling notation ?As Is? vs. ?To Be? modeling Why use BPMN? Basic BPM notation Business Process Modeling ? A case study Business Process Realignment ?As Is? vs. ?To Be? activity diagrams Workshop: Create a Business Process Model Planning & Eliciting Requirements Interviewing ? what and why? Preparing for an effective interview Types of questions to ask Sequencing questions Active listening techniques Planning for elicitation Conducting the interview Establishing rapport Active Listening Feedback techniques Types of elicitation techniques Workshops: Planning for Elicitation and Conducting an Elicitation Session Use Case & User Story Analysis What is an Actor? Types of Actors How to ?find? Use Cases? Diagramming Use Cases Tips on naming Use Cases Explaining scenarios The use case template Components of a use case Scenario examples Best practices for writing Use Cases Scenarios and flows Alternate and exception flows Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios Analyzing & Documenting Requirements Requirements and Use Cases Non-Functional requirements User Interface Requirements UI Data Table Reporting requirements Data requirements Data accessibility requirements Characteristics of good requirements The business requirements document (BRD) BRD vs. Functional Requirements Specification Preparing the requirements package Requirements traceability Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements Additional Resources Useful books and links on writing effective requirements

Navigate the multifaceted domain of IT support with our 'IT Support Technician' course, a pathway to mastering the essentials of technology support in diverse environments. This curriculum embarks on a comprehensive journey, beginning with the foundational aspects of software, including operating systems and application management. As you move through the modules, you'll encounter a blend of technical knowledge and practical application, from understanding the intricacies of software licensing to mastering hardware devices and peripherals. This course is meticulously structured to equip you with not just the theoretical aspects of IT support, but also the hands-on skills required for effective troubleshooting and problem-solving in real-world scenarios. Progressing further, the course delves into the critical areas of security, including risk management, cybersecurity, and data protection. You'll gain insights into managing various threats and vulnerabilities, alongside learning the importance of robust security protocols. The course also encompasses essential knowledge in networking, covering topics from OSI layers to wireless security, preparing you for the complex nature of modern networks. Concluding with modules on basic IT literacy, the program ensures you are well-versed in healthcare IT, server management, and effective communication within IT roles. By the end of this course, you'll have a thorough understanding of the diverse components that make up IT support, ready to tackle challenges and advance your career in this dynamic field. Learning Outcomes Develop a comprehensive understanding of software systems and operating system configurations. Master the skills in hardware setup, peripheral management, and troubleshooting. Acquire in-depth knowledge of network infrastructure and wireless security. Learn to manage IT risks and implement robust cybersecurity measures. Gain expertise in healthcare IT and the implementation of EMR/EHR systems. Why choose this IT Support Technician course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this IT Support Technician course for? Aspiring IT support technicians and helpdesk professionals. Individuals seeking to transition into IT roles or enhance their tech skills. Professionals in healthcare IT looking to deepen their understanding of EMR systems. Small business owners or managers responsible for their IT infrastructure. Students pursuing a career in network or systems administration. Career path IT Support Technician: £20,000 - £35,000 Network Administrator: £25,000 - £40,000 Systems Administrator: £27,000 - £45,000 Cybersecurity Analyst: £30,000 - £55,000 Healthcare IT Specialist: £26,000 - £42,000 Helpdesk Manager: £28,000 - £48,000 Prerequisites This IT Support Technician does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Software: What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:05:00 Hardware: Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Identify the Importance of Risk Management 00:11:00 Assess Risk 00:13:00 Mitigate Risk 00:24:00 Integrate Documentation into Risk Management 00:15:00 Classify Threats and Threat Profiles 00:08:00 Perform Ongoing Threat Research 00:13:00 Resources that Aid in Research of Threats 00:03:00 Implement Threat Modeling 00:10:00 Assess the Impact of Reconnaissance Incidents 00:11:00 Performing Reconnaissance on a Network 00:07:00 Examining Reconnaissance Incidents 00:08:00 Assess the Impact of Social Engineering 00:11:00 Assessing the impact of Social Engineering 00:08:00 Assessing the Impact of Phishing 00:03:00 Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Wireless Security Risks 00:22:00 Authentication Attacks 00:21:00 Rogue Devices 00:04:00 Public Hotspots 00:07:00 Wireless Security Monitoring 00:21:00 Device Tracking 00:18:00 WLAN Security Infrastructure 00:38:00 Management Protocols 00:23:00 Other RADIUS Solutions 00:16:00 Security: Recover from a Security Incident 00:10:00 Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Common Scams 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 The Information Security Cycle 00:37:00 Information Security Controls 00:36:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Social Engineering 00:32:00 Malware 00:25:00 Software-Based Threats 00:22:00 Based Threats 00:39:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Manage Data Security 00:47:00 Manage Application Security 00:55:00 Manage Device and Host Security 01:08:00 Manage Mobile Security 00:10:00 A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Techniques 00:05:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Respond to Security Incidents 00:23:00 Hardware and Peripherals 00:07:00 Networking: OSI Layers 00:44:00 LANs and WANs 00:14:00 Network Types 00:07:00 Transmissions 00:36:00 Cables 00:41:00 Fiber Optics 00:17:00 Converters and Connectors 00:27:00 Wireless Security 00:15:00 Authentication.prproj 00:21:00 Wireless Security Threats 00:30:00 TACACS 00:10:00 Keys 00:26:00 RADIUS 00:07:00 VPN Technologies 00:16:00 Tunneling Protocols.prproj 00:05:00 Acceptable Use 01:00:00 Common Problems 00:32:00 Troubleshooting 00:28:00 Network Technician Tools 00:50:00 Physical and Logical Issues 00:19:00 Open or Closed Ports 00:09:00 ARP Issues 00:13:00 Basic IT Literacy: Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:05:00 Regulations, Standards, and Stakeholders 00:14:00 HIPAA Controls and Compliance 00:08:00 Roles and Responsibilities 00:10:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:02:00 Computing Essentials 00:05:00 Networking 00:33:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:20:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:08:00 Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:06:00 Manage Wireless Security 00:15:00 Perform Backups and Disaster Recovery 00:16:00