Booking options
Price on Enquiry
Price on Enquiry
Delivered Online
3 days
All levels
Duration
3 Days
18 CPD hours
This course is intended for
This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements.
Overview
Obtain a thorough understanding of the core responsibilities of the business analyst
Understand the main professional associations and standards supporting business analysts in the industry
Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis
Recognize the importance of properly defining the business need prior to engaging in requirements activities
Formulate a strong understanding of the concepts that comprise strategy analysis
Obtain experience with identifying and analyzing stakeholders
Decipher between project and product scope and successfully use models to communicate scope
Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types
Explore business rules analysis
Understand the benefits of process modeling and the common modeling language of BPMN
Discuss process models and how the techniques can capture details about the as-is/to-be environment
Learn how to properly prepare and conduct interviews
Explore the components of use cases
Learn what it means to package requirements
Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements.
This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements.
Introduction to Business Analysis
What is business analysis
Benefits and challenges of business analysis
Project success factors
A Closer Look at the Business Analyst Role
Definition of a business analyst
Responsibilities of a business analyst
Importance of communication/collaboration
BA role vs. PM role
Project roles involved in requirements
IIBA/PMI and the goals of a professional association
Purpose for having a BA standard
IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis
Business analysis beyond project work
Business analysis core concepts
Business analysis perspectives
IIBA and PMI certifications for business analysts
Workshop: Choose Your Project
Supporting the Project Portfolio (Enterprise Analysis)
Define Strategy Analysis
When to perform Strategy Analysis
Components of Strategy Analysis
Defining the business need
Envisioning the Product and Project
Defining business requirements
The importance of stakeholders
Stakeholder identification
Tips for analyzing stakeholders
Techniques for managing stakeholder lists
Discussion: Who is involved in strategy analysis?
Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders
Understanding and Defining Solution Scope
Defining solution scope
Techniques for defining solution scope
Applying the brainstorming technique
Project scope vs. Product scope
Finding solution boundaries
The Context Diagram
Actors and key information
Workshop: Draw a Context Diagram
Understanding Requirements
What is a requirement?
Requirement types
Business, Stakeholder, Solution, and Transition requirements
Assumptions and constraints
Business rules
Taxonomy of business rules
Decision tables
How to write simple calculations
Requirements vs. business rules
Document requirements
Workshop ? Document Requirements
Elicitation and Process Modeling
Why do we model processes?
What is Business Process Management?
Using a modeling notation
?As Is? vs. ?To Be? modeling
Why use BPMN?
Basic BPM notation
Business Process Modeling ? A case study
Business Process Realignment
?As Is? vs. ?To Be? activity diagrams
Workshop: Create a Business Process Model
Planning & Eliciting Requirements
Interviewing ? what and why?
Preparing for an effective interview
Types of questions to ask
Sequencing questions
Active listening techniques
Planning for elicitation
Conducting the interview
Establishing rapport
Active Listening
Feedback techniques
Types of elicitation techniques
Workshops: Planning for Elicitation and Conducting an Elicitation Session
Use Case & User Story Analysis
What is an Actor?
Types of Actors
How to ?find? Use Cases?
Diagramming Use Cases
Tips on naming Use Cases
Explaining scenarios
The use case template
Components of a use case
Scenario examples
Best practices for writing Use Cases
Scenarios and flows
Alternate and exception flows
Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios
Analyzing & Documenting Requirements
Requirements and Use Cases
Non-Functional requirements
User Interface Requirements
UI Data Table
Reporting requirements
Data requirements
Data accessibility requirements
Characteristics of good requirements
The business requirements document (BRD)
BRD vs. Functional Requirements Specification
Preparing the requirements package
Requirements traceability
Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements
Additional Resources
Useful books and links on writing effective requirements
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