To provide the knowledge and skills required to perform an internal audit of part of a Food safety management system based on ISO 22000 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.
To provide the knowledge and skills required to perform an internal audit of part of a Information security management system based on ISO 27001 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.
Glossophobia, the fear of public speaking, is said to affect around 75% of the population. So if you suffer from panic and dread before speaking in public, you are not alone. However, with the right skills and research techniques, public speaking can be a breeze and something you'll enjoy doing! Great public speakers are not born, but they can be made! Practise is key to mastering a skill like public speaking, and the Public Speaking Complete Course covers every element of speaking in public. Help ensure you never fear a public speaking engagement again by registering today! Key Outcomes of the Public Speaking Complete Course: Learn the quick wins you can use to instantly improve your public speaking. Discover how to use speaker notes effectively. Gain an understanding of how to create killer PowerPoint presentations to wow and engage your audience. Look at how to design your speech and make sure you're communicating the core message at all times. Discover preparation techniques that will help you stay calm before your presentation. Learn about presentation aids and when to use them to maximise engagement with your presentation. Learn how to present like a professional and why it's important to stick to the point! Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Quickly Become an Excellent Speaker and Presenter Quick Wins! The Secret to Using Speaker Notes Effectively 00:01:00 Avoiding The Initial Wrong Turn Most Speakers and Presenters Make 00:02:00 Concluding the Beginning of Your Public Speaking and Presenting Skills Journey Developing Expert Judgment for Your Public Speaking and Presenting Opportunities 00:05:00 The Radical Yet Simple Solution To Finding Great Messages 00:03:00 Your Stories Will Make Your Ideas Unforgettable 00:07:00 Your PowerPoint Will Create Engagement, Not Slumber 00:07:00 Passing the Ultimate Presentation Skills Test Building an Ethical Cheat Sheet Just for You 00:05:00 This Is The Do Or Die Moment For Your Speaking Improvement 00:06:00 There Is a Perfect Test for Your Speech Or Presentation 00:05:00 I Will give You a Personalized Professional Presentation Critique Right Here 00:02:00 The Successful Public Speaking and Presentation Skills Path Continuing Your Path of Public Speaking and Presentation Skills Improvement 00:03:00 Tips for Good Speaking Tips for Good Speaking 00:03:00 So You've Been Asked to Make a Speech or Presentation: Key Questions 00:01:00 Designing Your Speech Assessing Your Audience 00:01:00 Objectives 00:01:00 What Do They Want to Hear? 00:02:00 Deciding Your Outcomes 00:01:00 Starting Your Speech 00:02:00 The Key Opening Statement 00:02:00 The Core Message Exercise 00:01:00 The Close 00:01:00 Closing Professionally 00:03:00 Keeping Them Interested 00:03:00 Using Notes 00:03:00 Rehearsing 00:02:00 Preparation Preparing to Speak 00:02:00 Controlling Your Nerves 00:02:00 The Day Before 00:02:00 On The Day 00:02:00 Failsafe Measures 00:02:00 Handling Questions 00:05:00 Presentation Aids Presentation Aids 00:03:00 Handouts: What Will They Add? 00:02:00 How Much Information? 00:01:00 Using Graphics 00:01:00 How to Present like a Professional Speaking like a Professional 00:02:00 Perfect Performing 00:01:00 Keeping to the Point 00:02:00 WIIFM? 00:01:00 Conclusions Summary 00:01:00 Next steps / Resources 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Selling Skills for Professionals: Part 2 Making the Sale Course Description Copyright Ross Maynard 2021 Course Description Welcome to Selling Skills for Professionals: Part 2 Making the Sale. In Part 1 of Selling Skills for Professionals I covered prospecting, that is identifying potential future clients and making the initial approach. In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client. In Selling Skills for Professionals: Part 2 Making the Sale, I look at the skills you need for selling professional services and how to create a series of webinars to build prospects’ interest. I then cover a five-step sales process in detail: Understand the current situation Surface the pain points Exploring the impacts of the pain points Shape the future state Close the sale The course also covers why people buy professional services, and why they might not buy; and it shows how to deal with objections. Selling professional services is not like selling a car, or solar panels. It’s about building a relationship with a prospect as a professional advisor; coaching them through the challenges facing them; and offering services tailored to their needs which will help the prospect make tangible improvements. If you want to know how to sell professional services successfully, this is the course for you. I hope you enjoy the course. Key Learning Points On completion of the course, delegates will be able to: Describe a five-stage sales process for professional services Identify the core skillset needed for selling professional services Deploy best practice when creating webinars to engage prospects Explore a prospect’s current situation on an online video call Identify a prospect’s pain points and explore their root causes and impacts Coach a prospect to visualise the future state they would like to get to be resolving the problems identified Handle objections surfaced as the prospect moves towards closing the sale Understand why people buy professional services, and why they don’t buy Reduce buyer’s remorse and plan to develop the client relationship after the sale Curriculum Module 1: The Foundations for Selling Professional Services Lesson 1: The Purpose of Prospecting Lesson 2: The Selling Professional Services Skillset Lesson 3: Moving Beyond Prospecting Lesson 4: Script for the Webinar Follow-Up Call Module 2: Building a Case for the Sale Lesson 5: No Pain No Gain Lesson 6: Building a Case: Initial Diagnosis Lesson 7: Building a Case: Root Causes Lesson 8: Building a Case: Impacts Lesson 9: Building a Case: Shaping the Future State Lesson 10: Building a Case: The Gap Module 3: Closing the Sale Lesson 11: Selling is about Change Lesson 12: A Time to Close Lesson 13: Closing (At Last) Module 4: Evasion and Objections Lesson 14: Evasion Lesson 15: Handling Objections Lesson 16: Specific Example of Objections Part 1 Lesson 17: Specific Example of Objections Part 2 Module 5: After the Sale Lesson 18: Aftercare Lesson 19: Key Learning Points Pre-Course Requirements There are no pre-course requirements Additional Resources None Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
Why Vectorworks 2D Basics Level Training Course? Vectorworks excels in 2D design, delivering exceptional results and serving as a robust 2D design tool. The Fundamentals course provides customizable tools for precise 2D drawings, while VectorWorks Architect streamlines the process with user-friendly, easy-to-learn tools. Click here for more info: Website Course Details: 10 hrs, Flexible 1-on-1 sessions, in-person or online. 9 am and 7 pm (Mon-Sat).10 hours, split as needed for your schedule. Module 1: Understanding CAD and Vectorworks The Role of CAD in Design Introduction to Vectorworks Software Module 2: Setting Up Your Workspace Workspace Configuration Basic Options and Preferences Module 3: Foundational Drawing Skills Drawing Techniques Selecting Objects Module 4: Advanced Object Editing Combining Shapes Mirroring Objects Rotating Objects Grouping Objects Module 5: Precision Drawing and Scaling Working with Scale Setting Preferences Saving Templates Module 6: Accurate Object Placement Drawing Precision Moving Objects Precisely Module 7: Advanced Editing Techniques Using Fillet Employing Offset Module 8: Introduction to Object Attributes and Groups Basic Attributes Editing Object Groups Module 9: Duplicating Objects Linear Duplicates Rectangular Duplicates Circular Duplicates Module 10: Creating Room Plans Designing Walls Incorporating Windows and Doors Module 11: Room Plan Development Room Plan Drawing Methods Module 12: Utilizing Additional Attributes Hatch Patterns Gradients Image Fills Module 13: Drawing Elevations Elevation Techniques Effective Methods Module 14: Importing Images for Graphics Graphic Illustration Image Integration Module 15: Symbols and Resource Management Creating Symbols Introduction to Resource Browser Module 16: Organizing Drawings with Design Layers Design Layer Usage Module 17: Labeling Drawings and Title Blocks Drawing Labels Title Block Text Module 18: Plotting and Printing User Interface and Terminology Printing Techniques Module 19: Creating Drawing Sheets A1, A2, and A3 Sheets Module 20: Utilizing Viewports Multiple Views Module 21: Professional Model Presentation Paper Space Presentation Converting to PDFs Module 22: Managing Files and Projects Module 23: Displaying Objects and Terminology Module 24: Objects and Data Management Module 25: Precise Object Placement Object Snaps Quick Select Module 26: Dividing and Measuring Objects Module 27: Dimensioning and Annotation Module 28: Working with Text Module 29: Custom Tool Palettes Module 30: Organizing Tool Palettes Module 31: Effective Tool Palette Usage Module 32: Standard Views and Drawing Techniques Module 33: Drawing Curves Arcs, Donuts, and Ellipses Module 34: Real-World Units and Measurements Module 35: Object Manipulation Changing Object Angles Module 36: File Management Saving, Exiting, and Opening Projects Module 37: Creating Mirror Images Module 38: Introduction to 3D Modeling Creating Extrusions Basic 3D Concepts Outcomes and Vectorworks Jobs: Vectorworks Proficiency: Gain expertise in using Vectorworks software for design tasks. 2D Design Skills: Create accurate 2D drawings and architectural plans. Advanced Editing: Efficiently manipulate and edit objects in your designs. Precision Drawing: Develop skills for precise scaling and drawing. These skills open doors to careers in design, architecture, engineering, entertainment, and more. Potential Jobs: Architectural Drafter Interior Designer Landscape Designer AD Technician Graphic Designer Construction Estimator Product Designer Set Designer Event Planner Urban Planner Vectorworks 2D Training Course Our Vectorworks training is thoughtfully designed to educate and inspire designers at every skill level. Whether you're just starting or a seasoned pro, our courses will furnish you with fresh skills, streamline your workflows, and unleash the full potential of your Vectorworks software. Online Training Choices Tailored Online Sessions: Customized training sessions tailored to your specific requirements and skill level. Virtual Classroom: Participate in interactive virtual classes from the convenience of your workspace. Getting Started Guides: Comprehensive guides to assist you in navigating the fundamentals of Vectorworks. In-Person Training Opportunities Customized On-Site Sessions: Hands-on training delivered directly to your office or at regional events. One-to-One: Engage in interactive learning at our training locations. Download Vectorworks https://www.vectorworks.net Personalized One-on-One Training: Get individualized attention and customized instruction. Flexible Scheduling: Choose your preferred training time and day to suit your schedule. Post-Course Assistance: Access free online support after course completion. Comprehensive Learning Materials: Receive PDF notes and handouts to enhance your learning. Certificate of Completion: Earn a recognition certificate upon successfully finishing the course. Affordable Rates: Enjoy cost-effective training rates. Software Setup Assistance: Receive help setting up the software on your computer. 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Course Overview La negociación es una forma de arte fácil de reunir pero de gran valor. Este curso le proporcionará las herramientas y técnicas de negociación. El experto lo convertirá en un negociador competente de solo un aficionado. Este curso profundizará su comprensión de las estrategias de negociación. Aquà aprenderá las ideas y elementos fundamentales de la negociación. Conocerás las etapas y pasos del proceso de negociación. Le ayudará a adquirir habilidades efectivas de persuasión e influencia. En solo unos pocos pasos, se convertirá en un negociador experto. En el curso aprenderá una variedad de habilidades como habilidades de comunicación, habilidades de organización, habilidades de escucha activa y más. InscrÃbase en este conveniente curso para obtener una excelente experiencia en negociación. Este curso también agrega un valor significativo a su currÃculum. This best selling Básico Negociación (Spanish) has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Básico Negociación (Spanish) is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Básico Negociación (Spanish) is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Básico Negociación (Spanish) is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Básico Negociación (Spanish), you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Básico Negociación (Spanish) will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Básico Negociación (Spanish) to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Highlights of the Course Course Type: Online Learning Duration: 3 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about ADHD Understand the core competencies and principles of ADHD Explore the various areas of ADHD Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert ADHD support worker ADHD Training Masterclass Course Master the skills you need to propel your career forward in ADHD. This course will equip you with the essential knowledge and skillset that will make you a confident ADHD support worker and take your career to the next level. This comprehensive ADHD course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this ADHD course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective ADHD practice and equip you with the essential skills, confidence and competence to assist you in the ADHD industry. You'll gain a solid understanding of the core competencies required to drive a successful career in ADHD. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for ADHD support worker or for people who are aspiring to specialise in ADHD. Enrol in this ADHD course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive ADHD course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this ADHD can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This ADHD course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This ADHD course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This ADHD course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Let's Begin Your 30 Day ADHD Makeover 00:06:00 Goal Setting & Paradigm Shifting 00:04:00 S.T.R.E.S.S. Analysis & 2-Part Break - Strategies That Will Change Your World 00:08:00 Telling Self-Sabotoge To Back The #*&@ Off 00:16:00 Self-Esteem & Finding Your People 00:12:00 Turning Blockages Into Boundaries 00:08:00 Finding/Carving Out Your Perfect Career 00:11:00 ADHD & Romantic Relationships - The Tips That Change The Game 00:16:00 Assessment Assessment - ADHD Diploma 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
lated fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Guide through Business Analysis bundle will help you build a solid foundation to become a proficient worker in the sector. This Guide through Business Analysis Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Fundamentals of Business Analysis Course 02 :Strategic Business Management - Online Diploma Course Course 03 :Business Intelligence Analyst Course Course 04 :Business Intelligence and Data Mining Course 05 :Research Methods in Business Course 06 :International Business Principles Course 07 :Google Data Studio: Data Analytics Course 08 :Stock Trading Analysis with Volume Trading Course 09 :Lead Generation with Attraction Marketing for Business Course 10 :Business Law: Applied Fundamentals Course 11 :Compliance and Risk Management Course Course 12 :Payroll Management Course Course 13 :Anti-Money Laundering (AML) Training Course 14 :Document Control Course 15 :SAP S4HANA Controlling - Cost Center Accounting Course 16 :Certificate in Purchasing and Procurement Course 17 :Financial Analysis : Finance Reports Course 18 :Financial Ratio Analysis for Business Decisions Course 19 :Basic Data Analysis Course 20 :Disruptive Innovation for Business Course 21 :Business Plan for Entrepreneours Course 22 :Business Management and Finance Course Course 23 :Capital Budgeting & Investment Decision Rules Course 24 :Making Budget & Forecast Course 25: Branding Fundamentals for New Business Course 26: Business Performance Management Course 27: "SAP Controlling (CO) - Product Costing S4HANA" Course 28: Homebased Business Masterclass Course 29: Business Writing Course 30: Business Cas 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made Guide through Business Analysis bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Guide through Business Analysis Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Guide through Business Analysis bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Guide through Business Analysis Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
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This Retail and Supply Chain Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Level 3 Purchasing & Procurement Course 02 :Supply Chain Management Course 03 :Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 Course 04 :Retail and Warehouse Management Course 05 :SAP Controlling (CO) - Product Costing S4HANA Course 06 :Financial Management Professional Training Certification Course 07 :Good Manufacturing Practices (GMP) Certification Course Course 08 :Cost Control Process and Management Course 09 :Quality Assurance (QA) Manager Diploma Course 10 :Level 3 Compliance Management & Risk Management Diploma Course 11 :Lean Six Sigma White Belt course Course 12 :Purchase Ledger Training Course 13 :CSR Policies & Supply Chain Management Course 14 :Lean Production, Logistics and Supply Chain Management Training Course 15 :Inventory Management Course 16 :Certificate in UK Commercial Law and Consumer Protection at QLS Level 3 Course 17 :Sales Skills Course 18 :Warehouse Safety Course 19 :Manual Handling Training Course 20 :Six Sigma Green Belt Diploma Course 21 :Lean Six Sigma Black Belt - Advance Diploma Course 22 :Certificate in Facilities Management at QLS Level 3 Course 23 :Enterprise Resource Planning (ERP) Course 24 :Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5 Course 25: Financial Modelling at QLS Level 3 Course 26: Corporate Finance: Profitability in a Financial Downturn Course 27: Risk Management Course 28: Process Mapping: Toolkit Course 29: Financial Planning Course 30: Understanding Financial Statements and Analysis 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Learning Outcome This tailor-made Retail and Supply Chain Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Retail and Supply Chain Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. Please note, this is not a regulated course. 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This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Retail and Supply Chain Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00