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4179 Courses in Cardiff delivered Online

Overview of Sales Training Across the UK, skilled plumbing services are always in demand. With more than 120,000 plumbers working in homes and businesses, this job plays a key role in keeping things running smoothly. The “Plumber - Professional Plumbing” course is made for people who want to learn how plumbing works and build a strong career in this area. It connects to real-life jobs and tasks, like fixing leaks or helping with heating systems. The course also supports learners who may want to combine plumbing knowledge with Sales Training to grow their customer base. This course covers the basics of plumbing in the UK, including drains, vents, and how home plumbing systems work. It also looks at tools and materials that plumbers use every day. Each module is made to be clear and simple so learners can understand quickly. If you are thinking about doing both plumbing and Sales Training, this course can help you speak confidently about your services and build trust with clients. Plumbing is an important part of modern life. From small repairs to big installations, skilled plumbers are always needed. This course supports both beginners and those thinking about linking their trade skills with Sales Training. Sign up now to build your knowledge and connect your skills with useful Sales Training tips to grow in the industry. Learning Outcomes By the end of the Sales Training course, you will be able to: See how your beliefs can affect how you sell. Understand why being real and honest helps in sales talks. Learn easy ways to build trust with new clients quickly. Focus more on the results you can give, not just the product. Know why what you offer is valuable—even beyond its features. Make a simple plan to keep getting better at sales. Who is This Course For? This Sales Training course is a good fit for: Anyone who wants to start a job in sales. Team members who want to talk to clients better and close more sales. Business owners who want their clients to trust them more. People who want to get better at giving real value. Anyone who wants to influence others in the right way. Process of Evaluation After studying the Sales Training Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Sales Training Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Sales Training course. Career Path This Sales Training course can lead to many sales jobs, including: Sales Executive – £22K to £35K per year Account Manager – £30K to £45K per year Sales Consultant – £25K to £40K per year Business Development Officer – £28K to £42K per year Telesales Representative – £20K to £30K per year Course Curriculum: Section 01: Introduction Preview of Course 00:01:00 Introduction 00:04:00 Introduction to Action Plan 00:02:00 Section 02: Belief Belief Part 1 00:04:00 Belief Part 2 00:03:00 Belief Part 3 00:04:00 Belief Reinforcement 00:03:00 Belief Chapter (Written Context from the Sales Pro Book) 00:12:00 Belief Cartoon Story 00:06:00 Celebrity Moment 00:02:00 Belief Action Plan 00:04:00 Section 03: Authenticity Authenticity 00:05:00 Celebrity Moment 00:01:00 Section 04: Establishing Trust Establishing Trust Part 1 00:03:00 Establishing Trust Part 2 00:08:00 Section 05: Selling Results Selling Results Part 1 00:07:00 Selling Results Part 2 00:02:00 Animation Selling Results 00:01:00 Selling Results Cartoon Story 00:02:00 Section 06: Selling Value Selling Value 00:02:00 Matching Benefits & Adding Value 00:03:00 Section 07: Experience of Value Experience of Value 00:07:00 Section 08: Action Plan! It Is Time To Take Action! 00:04:00

Sales Training
Delivered Online On Demand1 hour 30 minutes
£11.99

Mental Health First Aid

By IOMH - Institute of Mental Health

Overview of Mental Health First Aid Mental Health First Aid is now one of the most important life skills in Britain. One in four adults in the UK faces mental health problems each year. With over 350,000 professionals working in the NHS, private hospitals, and community services, the mental health sector is growing fast. Mental Health First Aid training helps people learn how to give support in a mental health crisis, build better workplaces, and save lives. This Mental Health First Aid course teaches clear, useful information based on real research. It covers many topics, from mental health problems in children to how to help someone in a crisis. You will learn how to spot early signs of mental health issues, understand conditions like personality disorders, and offer helpful support. The training also looks at mood disorders, eating disorders, and how to prevent suicide. All lessons are made simple so anyone can understand and apply them in real life. The mental health sector brings £118 billion to the UK economy each year and offers many job options. Mental Health First Aid skills are needed in healthcare, schools, offices, and more. This course helps you become more confident in giving help when someone is struggling. You’ll be ready to offer support and help create a safe and caring space at work or in your community. Mental Health First Aid gives you the tools to truly make a difference. Learning Outcomes By the end of this Mental Health First Aid course, you will be able to: Identify common mental health problems in children and teenagers Use Mental Health First Aid skills during mental health emergencies Spot signs of stress, anxiety, and personality disorders Understand conditions like schizophrenia, mood disorders, and eating disorders Apply suicide prevention methods and respond to self-harm situations Understand mental health laws, workplace rules, and available support services Who is this course for? This course is ideal for: Healthcare workers who want to improve how they support patients in hospitals, clinics, and mental health units Teachers, school counsellors, and education staff who want to help students facing mental health problems or behaviour issues HR teams, managers, and wellbeing officers looking to make their workplaces more supportive and aware of mental health needs Emergency responders, social workers, and volunteers who work with people going through mental health crises Family members and carers who want to better understand how to support loved ones with mental health conditions Process of Evaluation After studying the Mental Health First Aid Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Mental Health First Aid Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Mental Health First Aid course. Career Path Completing this Mental Health First Aid course could lead to rewarding jobs like: Mental Health Nurse – £24,000 to £40,000 per year Mental Health Support Worker – £18,000 to £25,000 per year Counsellor – £20,000 to £35,000 per year Mental Health First Aid Trainer – £25,000 to £45,000 per year Workplace Wellbeing Coordinator – £22,000 to £38,000 per year Course Curriculum Mental Health First Aid Module 1: Introduction to Mental Health 00:13:00 Module 2: Overview of Mental Health First Aid 00:14:00 Module 3: Childhood and Adolescent Psychiatric Disorders 00:13:00 Module 4: Stress and Anxiety Disorders 00:22:00 Module 5: Schizophrenia 00:25:00 Module 6: Personality Disorders 00:36:00 Module 7: Mood Disorders 00:20:00 Module 8: Eating & Sleeping Disorders 00:41:00 Module 9: Self-Harm and Suicide 00:18:00 Module 10: Medication and Therapy in the Treatment of Mental Illness 00:30:00 Module 11: Social Attitudes to Mental Illness 00:12:00 Module 12: Mental Health Legislation and Services 00:28:00 Module 13: Mental Health in the Workplace 00:22:00 Module 14: Approach and React To People in Mental Health Crisis 00:27:00 Assignment Assignment - Mental Health First Aid 00:00:00

Mental Health First Aid
Delivered Online On Demand5 hours 21 minutes
£11.99

Office Skills & Administration (Office Management)Training for Receptionist & Executive PA

By Wise Campus

Office Skills & Administration (Office Management) Training for Receptionist & Executive PA Enhance your communication, time management, and problem solving skills with our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course! Are you willing to lead the managerial function in an organisation? Our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is a comprehensive program for you to enhance your knowledge and skills in this field. The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is divided into 13 modules, each of which focuses on a distinct management topic. The Foundations of Office Administration and the Basics of Microsoft Office Skills are covered in order in the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You will learn about mail services, shipment information, and quality maintenance from our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. This Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course module will show you how to manage risks and challenges that you may encounter in your professional life. You will also learn business strategy, etiquette rule-making, and marketing technology in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You could look into a variety of job options after completing the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Don't pass up this chance to make an investment in your future. Enroll in the Office Management and Administration course right away to begin your successful learning journey. Learning Outcomes Know about the fundamentals of Office Administration. Recognize the opportunities in Office Administration. Learn about the requirements, duties and responsibilities of Office Administration. Get knowledge about how to develop effective skills for office management and administration and how to become a great office administrator. Get an overview of shipping and mail services in the UK. Learn about royal mail services and the alternatives to royal mail. Understand the ways to create effective plans and schedules and Work Breakdown Structure (WBS)in project management. Get the ultimate guide to project planning. Recognize the importance and processes of risk management. Acknowledge effective techniques and skills to develop business writing skills. Know about business document structure, meaning and the importance of editing and Proofreading. Get an overview of time management. Learn about the basics of Microsoft Office Skills and the key benefits of using Microsoft Office Skills. Main Course: Level 5 Office Management and Administration Free Courses are including with this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Along with The Level 5 Office Management and Administration Course, We Offer a free Diploma in Medical Receptionist and Secretary Course Along with The Level 5 Office Management and Administration Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Office Skills & Administration (Office Management) Training for Receptionist & PA Course This Office Skills & Administration (Office Management) Training for Receptionist & PA Course includes a FREE PDF Certificate. Lifetime access to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Instant access to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Get FREE Tutor Support to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Office Skills & Administration (Office Management) Training for Receptionist & Executive PA The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course will help you better understand Job Search and Interview Skills and other important topics. You will have learned all of the necessary skills and knowledge to be successful in this sector after completing the Office Administration and Management course. The office management and administration course will help you better understand Job Search and Interview Skills and its key areas. You will have achieved all of the necessary skills and knowledge to be successful in this industry by completing an Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Who is this course for? Office Skills & Administration (Office Management) Training for Receptionist & Executive PA For individuals hoping to get a head start or who want to become future professionals in this Office Management and Administration field, the Office Management and Administration course is perfect. This Office Management and Administration course has been created to strengthen your CV and increase your competence. Requirements Office Skills & Administration (Office Management) Training for Receptionist & Executive PA To enrol in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate Course, students must fulfil the following requirements. To join in our Course, you must have a strong command of the English language. To successfully complete our Course, you must be vivacious and self driven. To complete our Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Office Skills & Administration (Office Management) Training for Receptionist & Executive PA You will be able to grasp your abilities for a career in the appropriate employment field, such as: Office Management Assistant, Officer, or Office Management and Administration, after completing the Office Management and Administration course.

Office Skills & Administration (Office Management)Training for Receptionist & Executive PA
Delivered Online On Demand10 hours 54 minutes
£12

Hospitality & Restaurant Management (HRM) Course

5.0(2)

By Training Express

The Hospitality & Restaurant Management (HRM) course is designed for individuals seeking a solid understanding of the key principles that shape the hospitality and restaurant industry. Whether you are looking to manage a restaurant or handle the operations of a hospitality business, this course equips you with the knowledge to make informed decisions and develop strategies that drive business success. We cover essential topics such as customer service excellence, operational management, and financial strategies within the hospitality sector. Throughout this course, you will learn how to tackle the challenges faced by managers in a fast-paced, customer-focused environment. The course content has been carefully crafted to help you gain a clear understanding of both the theoretical and practical aspects of hospitality and restaurant management, without the need for any physical attendance. Gain insights on how to lead teams, manage finances, optimise resources, and build a thriving environment for your staff and customers. This course is ideal for anyone looking to elevate their career in the hospitality sector, as well as business owners keen to streamline their operations. Key Features: CPD Accredited Hospitality & Restaurant Management Course. Instant e-certificate and hard copy dispatch by next working day Fully online, interactive Hospitality & Restaurant Management course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of this Hospitality & Restaurant Management (HRM) Course: Module 01: An Overview of Hotel Industry Module 02: The Process of Development and Training in Hospitality Industry Module 03: Management of Front Office Operations Module 04: Management of Housekeeping, Engineering and Security Operations Module 05: Management of Service Quality in Hospitality Industry Module 06: Customer Satisfaction Module 07: An Overview of the Restaurant Industry Module 08: Restaurant Layout Management and Legal Requirements Module 09: Menu Planning Module 10: Drinks Management Module 11: Purchasing, Receiving, Inventory, and Storage Module 12: Finding, Recruiting, and Training Employees Module 13: Running a Safe and Clean Restaurant Module 14: Customer Relations and Marketing Policy Learning Outcomes: Analyze the hotel & Restaurant Management industry, understanding its structure and dynamics. Demonstrate proficiency in front office operations and customer service. Execute effective housekeeping, engineering, and security management strategies. Implement quality management practices to enhance service standards. Develop expertise in restaurant layout, menu planning, and customer relations. Master the skills of purchasing, inventory, and employee recruitment in restaurants. Accreditation All of our courses are fully accredited, including this Hospitality & Restaurant Management (HRM) Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective inRestaurant Management. Certification Once you've successfully completed your Hospitality & Restaurant Management (HRM) Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Hospitality & Restaurant Management (HRM) Course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Hospitality & Restaurant Management (HRM) courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hospitality & Restaurant Management (HRM) Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Hospitality & Restaurant Management (HRM) course is ideal for: Individuals aspiring to excel in hotel and restaurant management roles. Professionals seeking in-depth knowledge of hospitality and restaurant operations. Entrepreneurs planning to establish or manage their own restaurants. Career changers aiming to enter the dynamic hospitality and restaurant industry. Requirements Learners do not require any prior qualifications to enrol on this Hospitality & Restaurant Management (HRM) Course. You just need to have an interest in Hospitality & Restaurant Management . Career path After completing this Hospitality & Restaurant Management (HRM) Course you will have a variety of careers to choose from. The following job sectors of Hospitality & Restaurant Management (HRM) Course are Hotel Manager - £30K to 60K/year Restaurant Manager - £25K to 45K/year Front Office Manager - £25K to 40K/year Housekeeping Manager - £23K to 35K/year Food and Beverage Manager - £28K to 50K/year Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Hospitality & Restaurant Management (HRM) Course
Delivered Online On Demand1 hour
£12

Executive Mini MBA

5.0(1)

By Course Gate

The Executive Mini MBA will teach you all those things you learn from an MBA course that too in a shorter period. From learning theories to implying it in practical life, the course plan carries all the important aspects. This beneficial program will help you to gain in-depth knowledge about Economics and business. The administrative and managerial aspects of the business will become clearer to you. The course will also familiarise yourself with a wide variety of topics such as strategy planning, marketing strategy, resource management, etc. Most importantly, the course will play a significant role to develop the required leadership skill to lead a business organisation. By completing this course, you will become efficient enough for securing a high position in a business organisation.  Who is this Course for? This Executive Mini MBA course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Course Curriculum Module 1:- Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Module 2: -Business Administration and Branding Introduction 00:15:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: - Business Succession Planning Getting Started 00:30:00 Succession Planning Vs. Replacement Planning 01:00:00 Preparing for the Planning Process 01:00:00 Initiating Process 00:00:00 The SWOT Analysis 01:00:00 Developing the Succession Plan 01:00:00 Executing the Plan 00:30:00 Gaining Support 00:30:00 Managing the Change 01:00:00 Overcoming Roadblocks 01:00:00 Reaching the End 01:00:00 Wrapping Up 00:15:00 Module 4: -Business Development Budgeting Businesses Budgeting Basics 00:15:00 Steps To Better Business Budgeting 00:15:00 How And What To Consider When Preparing A Business Plan And Budget 01:00:00 The Ins And Outs Of Corporate Budgeting 00:15:00 Including Social Business Budgets In The Plan 00:15:00 Impacts Of Debts On Business Budgets 00:15:00 Managing Business Budgets And Finances Together 01:00:00 Module 5: -Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Module 6:- Business Management Skills Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Module 7: Project Management Introduction 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Module 8: HR and Leadership Management Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Module 9: Business Systemization Introduction 00:30:00 The Idea of Systemizing Your Business 01:00:00 Why You Should Systemize Your Business 01:00:00 A Lesson Learned From The Book 'The E-Myth' 01:00:00 So, How Do I Create This Wonderful Business System? 01:00:00 Outsourcing As a Way of Systemizing Your Business 00:30:00 How to Keep It Growing: The Systemized Business 01:00:00 Some General Ideas To Consider As You Systemize Your Business 00:30:00 Conclusion 00:15:00 Module 10: - Business Ethics Fundamentals Getting Started To Business Ethics 00:15:00 What is Ethics? 01:00:00 Implementing Ethics in the Workplace 00:30:00 Employer/Employee Rights 01:00:00 Business & Social Responsibilities 01:00:00 Ethical Decisions 01:00:00 Whistle Blowing 00:30:00 Managerial Ethics 00:30:00 Unethical Behavior 00:30:00 Ethics in Business (I) 01:00:00 Ethics in Business (II) 00:30:00 Wrapping Up 00:15:00 Module 11: Sales Analysis and Sales What Is A Sales Funnel? 00:30:00 What is Internet Commerce 00:30:00 What Can I Sell 00:30:00 Clickbank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 01:00:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Mock Exam Mock Exam- Executive Mini MBA 00:30:00 Final Exam Final Exam - Executive Mini MBA 00:20:00 Recommended Readings Recommended Readings - Executive Mini MBA 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Executive Mini MBA
Delivered Online On Demand3 days
£11.99

Guidelines for Employee Training Course

5.0(2)

By Training Express

Employee training is essential for any business looking to optimise its workforce and stay competitive in a fast-evolving marketplace. The Guidelines for Employee Training Course provides a clear and practical framework for designing, implementing, and managing training programmes that deliver results. This course covers key strategies for creating effective training plans, understanding employee learning needs, and evaluating the success of training efforts. Designed for managers and HR professionals, this course offers practical advice on how to ensure employees get the most from their training, helping businesses achieve their goals with a well-trained, motivated team. This course is perfect for those seeking to streamline their employee training process, making it more effective and impactful. By focusing on key areas such as identifying training needs, setting objectives, and tracking progress, participants will gain valuable insights into how to maximise the return on investment in training. You’ll learn how to develop a supportive training culture within your organisation, ensuring that your employees have the tools and knowledge they need to succeed, all while keeping the process simple, efficient, and engaging. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Employee Training Responsibilities Module 02 : Coaching and Mentoring Skills for Managers Module 03 : Embracing Change in the Workplace Module 04 : Preventing Harassment and Promoting a Respectful Workplace Module 05 : Effective Performance Appraisals and Feedback Module 06 : Effective Communication Strategies Module 07: A Conflict Resolution Process Module 09 : Time Management for Managers Learning Outcomes: Enhance leadership abilities and inspire teams. Navigate workplace change with confidence. Foster a respectful, inclusive work environment. Conduct effective performance appraisals and provide constructive feedback. Master communication strategies for better workplace relationships. Develop conflict resolution skills and optimise time management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers and supervisors HR professionals Team leaders Employees aspiring to leadership roles Small business owners Those seeking personal development in the workplace Career path HR Manager Team Leader Change Management Consultant Communication Specialist Workplace Mediator Project Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Guidelines for Employee Training Course
Delivered Online On Demand1 hour
£12

Pharmacy Assistant Dispenser and Pharmacy Technician Training

By IOMH - Institute of Mental Health

The pharmaceutical industry, a thriving sector, offers diverse and rewarding career paths. With over 63,000 skilled professionals in the UK, it significantly contributes to the nation's economy. Our comprehensive Pharmacy Assistant Dispenser and Pharmacy Technician Training course is designed to equip you with the essential knowledge and skills to excel in this dynamic field. By exploring the rich history, industry standards, and legal frameworks governing pharmacy practice, you'll gain a solid foundation. Understanding the roles, responsibilities, and training requirements of pharmacy professionals will empower you to provide exceptional patient care. Enhance your clinical abilities in medication supply, symptom response, and prescribing while learning about innovative enhanced services. Discover effective coaching and evaluation techniques to lead and nurture high-performing pharmacy teams. This Pharmacy Assistant Dispenser and Pharmacy Technician Training course is your key to unlocking your potential and embarking on a fulfilling career in the pharmaceutical industry. This course covers the following topics: Gain comprehensive knowledge of pharmacy history and industry standards. Understand roles, responsibilities, and training for pharmacy professionals. Develop clinical skills for medication supply and symptom response. Learn about prescribing, enhanced services, and pharmaceutical industry safety. Acquire coaching and evaluation techniques for pharmacy team management. Explore practice guidelines and rights of pharmacy professionals. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Pharmacy Assistant Dispenser and Pharmacy Technician Training course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Pharmacy Assistant Dispenser and Pharmacy Technician Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Pharmacy Assistant Dispenser and Pharmacy Technician Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Pharmacy Assistant Dispenser and Pharmacy Technician Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Pharmacy Module 01 : Introduction to Pharmacy 00:23:00 Module 02 : History and Development of Pharmacy 00:25:00 Module 03 : The Pharmacy Team 00:21:00 Module 04 : Training of the Pharmacy Team 00:40:00 Module 05 : Coaching and Evaluation of the Pharmacy Team 00:16:00 Module 06 : Standards for Pharmacy Professionals 00:32:00 Module 07 : Guidance to Support the Standards for Pharmacy Professionals 01:39:00 Module 08 : The Rights and Responsibilities of Pharmacy Professionals 01:05:00 Module 09 : Pharmacy Practice 00:53:00 Module 10 : Clinical Pharmacy Skills 01:17:00 Module 11 : Offering Enhanced Services 01:06:00 Module 12 : Prescribing 00:57:00 Module 13 : Supplying Medication 00:46:00 Module 14 : Responding to Symptoms 00:43:00 Module 15 : Health and Safety in the Pharmaceutical Industry 00:40:00

Pharmacy Assistant Dispenser and Pharmacy Technician Training
Delivered Online On Demand11 hours 43 minutes
£11

Senior Project Manager - Construction

By IOMH - Institute of Mental Health

Overview of Senior Project Manager - Construction In the UK construction industry, the role of a Senior Project Manager - Construction is more important than ever. With the industry contributing over £110 billion to the economy each year, there is a strong need for skilled professionals who can manage large and complex projects. This course is designed to help you become a confident Senior Project Manager - Construction, giving you the knowledge and tools to lead projects from start to finish. The course covers all key areas such as project planning, site management, budgeting, and risk control. Each module is carefully created to help you understand how to manage time, money, people, and materials effectively. Whether it’s working with engineers and architects or making sure health and safety rules are followed, you’ll learn how to keep everything on track. As a future Senior Project Manager - Construction, you’ll also focus on people skills like team leadership and communication, which are just as important as technical know-how. With changes in technology and a strong focus on building in a more sustainable way, construction projects are becoming more challenging. That’s why companies need a Senior Project Manager - Construction who can handle both the technical and human sides of the job. This course prepares you for that role, helping you grow your career while making a real difference in the construction world. By the end of this course, you will be able to: Use advanced project management methods in construction work Plan and manage resources effectively on building projects Handle cost planning and control throughout the project Set up strong health and safety rules for the worksite Build smart systems for buying materials and managing suppliers Solve problems with clear communication and strong leadership Who is this course for? This course is perfect for: Construction workers who want to grow into Senior Project Manager - Construction roles Site managers or supervisors who want to improve their skills in cost planning, buying materials, and managing teams Engineers and specialists moving into management who need people and communication skills Skilled workers aiming to take the next step with project management knowledge and health and safety skills Operations managers wanting a better understanding of how construction projects are managed Process of Evaluation After studying the Senior Project Manager - Construction Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Senior Project Manager - Construction Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. Career Path After completing this course, you can aim for roles such as: Senior Project Manager (Construction) – £55K to £75K per year Construction Operations Manager – £50K to £70K per year Site Development Manager – £45K to £65K per year Construction Programme Director – £65K to £90K per year Technical Construction Director – £70K to £95K per year Course Curriculum Module 01: Introduction To Project Management 00:23:00 Module 02: Project Life Cycle 00:29:00 Module 03: Effective Planning & Scheduling 00:47:00 Module 04: Managing Resources 00:18:00 Module 05: Procurement & Purchasing Management 00:23:00 Module 06: Introduction To Construction Management 00:15:00 Module 07: Site Management 00:18:00 Module 08: Construction Materials Management 00:18:00 Module 09: Vendor Analysis In Construction Management 00:24:00 Module 10: Supply Chain Management 00:21:00 Module 11: Communications, Information And Documentation Of Construction 00:21:00 Module 12: Elements And Factors Influencing Cost Estimation 00:16:00 Module 13: Cost Management 00:16:00 Module 14: Cost Estimation In Construction Industry 00:19:00 Module 15: Human Resource Management 00:22:00 Module 16: Performance Management 00:18:00 Module 17: Talent Management 00:18:00 Module 18: Conflict Management 00:14:00 Module 19: Communication Skills 00:25:00 Module 20: Time Management 00:40:00 Module 21: Quality Management 00:22:00 Module 22: Risk Management 00:24:00 Module 23: Health And Safety At Work And The Laws 00:28:00 Module 24: General Site Issues 00:16:00

Senior Project Manager - Construction
Delivered Online On Demand9 hours 1 minutes
£11.99

Overview The need for trained Adult Nursing professionals is growing fast in the UK. Right now, the NHS has a shortage of over 40,000 nurses, and most of these are in Adult Nursing. This means there are many job opportunities for people who are ready to learn and work in this field. Our Adult Nursing course is made to give you the right skills and knowledge to start or grow your career in healthcare. You will learn the basics of Adult Nursing, including how to give medicines, prevent infections, and help patients move safely. The course also teaches important daily care tasks like hygiene, nutrition, and oxygen support. Everything is taught with a strong focus on legal and ethical rules, so you know how to work safely and respectfully with every patient. This course helps you become confident in both your technical skills and your caring approach. Adult Nursing is a key part of the healthcare system. Whether in hospitals, care homes, or the community, Adult Nursing staff play a big role in patient care and recovery. By learning the core duties and responsibilities, as well as how Adult Nursing connects with wider health and social care, you’ll be ready to support others in need. This course prepares you to make a real difference in people’s lives while building a stable and meaningful career. Learning Outcomes By the end of this Adult Nursing course, you will be able to: Understand key nursing practices used in different healthcare settings Follow legal rules and ethical standards in your daily work Communicate clearly and kindly with patients and team members Use proper hygiene and infection control methods Support patients with needs like eating, moving, and managing pain Apply health and social care values in your nursing work Who is this Course For? Healthcare assistants who want to move forward in their careers and learn more about adult nursing and patient care People working in other areas of healthcare who want to switch to nursing and need a strong base in adult nursing Care workers who want a better understanding of professional care standards, the law, and ethical care Support workers in hospitals, care homes, or clinics who want to improve their skills in giving medicine, handling infections, and helping patients move Anyone in health and social care aiming for career growth and needing to understand safeguarding and key care principles Process of Evaluation After studying the Adult Nursing Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Adult Nursing Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Adult Nursing course. Career Path This Adult Nursing course can lead to roles such as: Adult Nurse – £25,000 to £39,000 per year Healthcare Assistant – £20,000 to £27,000 per year Care Coordinator – £23,000 to £30,000 per year Community Support Worker – £21,000 to £28,000 per year Rehabilitation Assistant – £22,000 to £29,000 per year Course Curriculum Adult Nursing Module 1: Introduction to Nursing 00:17:00 Module 2: Working in Different Healthcare Settings 00:15:00 Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 00:52:00 Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 00:50:00 Module 5: Effective Communication in Nursing 00:47:00 Module 6: Health and Safety in Nursing 00:47:00 Module 7: Hygiene in Nursing 00:30:00 Module 8: Infection Control 00:57:00 Module 9: Asepsis in Nursing 00:16:00 Module 10: Medication Administration in Nursing 00:18:00 Adult Care in Different Life Stages 00:17:00 Module 12: Understanding Immune System in Nursing 00:28:00 Module 13: Rest and Sleep Management in Nursing 00:19:00 Module 14: Mobility and Immobility Issues of Patients in Nursing 00:17:00 Module 15: Pain Management for Nurses 00:24:00 Module 16: Nutrition in Nursing 00:25:00 Module 17: Fluid and Electrolyte Balance 00:23:00 Module 18: Assisting with Elimination 00:30:00 Module 19: Oxygenation in Nursing 00:30:00

Adult Nursing
Delivered Online On Demand9 hours 22 minutes
£11.99

Overview of Art Therapy Course Art therapy is becoming more popular as people understand the importance of mental health. In the UK, over 1.6 million people receive psychological therapies through the NHS every year. Our Art Therapy Course is designed to help learners use art to support people who are dealing with trauma, anxiety, or emotional stress. This course shows how creative activities can help people feel better and find new ways to express themselves. The Art Therapy Course covers many useful topics. You will learn how the brain works, how art affects emotions, and how to support children, adults, and families through creative methods. The course also includes mindful art techniques, reflective writing, and therapeutic drawing. These tools are used by professionals to help people open up and feel calm. With this course, you can learn how colour, shapes, and drawing can support mental wellbeing. In the UK, the demand for art therapists is growing. Private sessions can cost between £50 and £120 an hour. After finishing the Art Therapy Course, you can work in schools, the NHS, care homes, or even run your therapy sessions. This Art Therapy Course helps you build a strong foundation to support others through creativity. Whether you're starting a new career or adding to your skills, the Art Therapy Course is a great way to learn how art can heal. Learning Outcomes By the end of this Art Therapy Course, learners will be able to: Understand the basic ideas behind art therapy and how it connects to mental health. Use simple brain science to guide helpful creative therapy sessions. Try mindful art techniques using colour and creative expression. Apply art therapy with children, adults, and families in different situations. Use drawing and reflective writing to support emotional healing. Plan and design full art therapy sessions for different groups. Who is this course for? This Art Therapy Course is for anyone who wants to use creativity to support others: Healthcare workers who want to bring creative ways to help patients deal with stress, trauma, or emotional struggles. Teachers and school staff who want to use art therapy to support students with stress, behaviour, or emotional needs. Care workers in community centres, care homes, or hospices who want to help people through creative and calming activities. Anyone interested in mental health and creativity, who wants to use art therapy for personal or family wellbeing. People changing careers who are thinking about working in mental health and want a strong starting point. Process of Evaluation After studying the Art Therapy Course Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Art Therapy Course Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Art Therapy course. Career Path Completing this Art Therapy Course can lead to many rewarding roles, such as: Art Therapist – £25,000 to £45,000 a year Mental Health Support Worker – £18,000 to £28,000 a year Therapeutic Activities Coordinator – £20,000 to £32,000 a year Community Wellbeing Facilitator – £22,000 to £35,000 a year Children’s Art Therapy Assistant – £19,000 to £30,000 a year Course Curriculum: Module 01: Introduction to Art Therapy Introduction to Art Therapy 00:17:00 Module 02: Art Therapy: Psychology and Neuroscience Art Therapy: Psychology and Neuroscience 00:18:00 Module 03: Art Therapy in Practice Art Therapy in Practice 00:18:00 Module 04: Creative Therapy Creative Therapy 00:14:00 Module 05: Mindful Creativity: Colour and Creation Mindful Creativity: Colour and Creation 00:17:00 Module 06: Art Therapy Techniques and Applications Art Therapy Techniques and Applications 00:34:00 Module 07: Using Mindfulness in Art Therapy Using Mindfulness in Art Therapy 00:26:00 Module 08: Drawings Drawings 00:35:00 Module 09: Reflective Writing Reflective Writing 00:22:00 Module 10: Art Therapy for Children Art Therapy for Children 00:21:00 Module 11: Art Therapy for Adults Art Therapy for Adults 00:18:00 Module 12: Art Therapy for Family Art Therapy for Family 00:33:00 Module 13: Illness and Art Illness and Art 00:15:00 Module 14: The Art Therapist The Art Therapist 00:20:00

Art Therapy
Delivered Online On Demand5 hours 8 minutes
£11.99