3903 Courses in Cardiff delivered Online

**Stay Updated with Proper Food Hygiene and Safety Knowledge: Achieve a 5-Star Food Hygiene and Safety Rating** Did you know that in 2023 alone, there were over 2,000+ reported cases of foodborne illnesses in the UK, highlighting the necessity for stringent food hygiene and safety measures? Are you aware that compliance with the Food Hygiene & Safety Act is not just a legal obligation but also a critical aspect of ensuring the well-being of your customers? Our comprehensive Food Hygiene Level 2 Course covers the fundamentals of food hygiene and food safety and legal requirements, providing you with a solid understanding of the Food Hygiene and Safety Act's importance in the UK. Regular updates are vital, especially with the evolving landscape of food hygiene and safety regulations and the need to meet the Food Hygiene Rating Scheme Standards. Stay compliant, safeguard your business, and elevate your food hygiene and safety practices by enrolling in our Food Hygiene Level 2 Course today! Key Features: CPD QS Certified Food Hygiene Course Level 2 Food Hygiene Training Meets UK & EU Food Hygiene legal requirements Free Certificate Included Developed by Food Hygiene Specialist Lifetime Access Food businesses in the UK are required to adhere to EU regulations, particularly 852/2004, which pertains to food hygiene. This Food Hygiene regulation mandates that businesses in the food service sector must ensure that their staff involved in handling or preparing food are adequately instructed, trained, and supervised the food hygiene and safety to perform their duties effectively. Food Hygiene Level 2 Our Food Hygiene Level 2 Course covers essential aspects of food hygiene and food safety, from legal requirements to microbiological risks, dangers posed by allergens, and strategies for controlling food poisoning. It also includes modules on personal hygiene, HACCP principles, effective cleaning practices, and strategies for reopening businesses during COVID-19 by maintaining all aspects of food hygiene. Food Hygiene Course Curriculum Food Hygiene Level 2 Training Module 01: Food Hygiene and Food Safety Legal Requirements Module 02: Bacteria and Microbiological Risks Module 03: Physical, Chemical, and Allergenic Dangers Module 04: Food Poisoning and Strategies for Control Module 05: Food Spoilage and Proper Food Storage Module 06: Maintaining Personal Hygiene in Food Handling Module 07: HACCP Food Hygiene Principles and Managing Food Premises Module 08: Effective Cleaning Practices Module 09: Strategies for Reopening and Adapting Your Business During COVID-19 Learning Outcomes After completing this Food Hygiene Level 2 course, you will be able to: Recognise legal requirements and apply food hygiene and safety fundamentals for compliance. Identify bacteria, assess microbiological risks, and implement preventive measures. Evaluate and mitigate physical, chemical, and allergenic dangers in food handling. Develop strategies to control food poisoning, ensuring safe food consumption practices. Implement proper food hygiene for food storage Apply HACCP principles and practices in the food premises efficiently. Certification After completing this Food Hygiene Level 2 course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Food Hygiene Level 2 Food handlers Professionals in the food industry Food Business owners Catering, hospitality, and food retail workers Requirements No formal qualifications are required to enrol in this Food Hygiene course Career path Food Hygiene Level 2 Food Safety Officer Catering Manager Restaurant Supervisor Food Quality Control Inspector Hospitality Compliance Specialist Kitchen Hygiene Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The COSHH (Control of Substances Hazardous to Health) Training - CPD Accredited Course is a vital learning experience for individuals who are responsible for managing hazardous substances in the workplace. This course provides essential knowledge to help you understand the risks posed by hazardous substances, how to assess those risks, and what steps to take to safeguard the health of employees. With a clear focus on meeting legal requirements, it ensures that workplaces remain safe, secure, and compliant with health and safety regulations. Through engaging content and easy-to-understand modules, this course equips you with the skills to identify hazardous substances, understand the principles of risk assessment, and implement effective control measures. By completing this course, you will be better prepared to manage health risks associated with chemicals, dust, fumes, and other hazardous substances, ensuring a safer environment for all. Whether you are in a managerial role or part of a safety team, this CPD-accredited training offers practical knowledge that can be applied in any industry. Learning Outcomes: Understand the responsibilities when dealing with dangerous chemicals or materials. Identify the various substances covered by COSHH regulations. Recognise the health risks with hazardous materials. Perform a risk assessment and management plan in the workplace for dangerous substances. Monitor and measure the risk levels in the workplace. Perform health surveillance on the colleagues. It's your chance to start with our Construction course and give your resume the stamp of approval that employers are looking for. So, pick up your card now and fill up your virtual basket with this highly-rated COSHH (Control of Substances Hazardous to Health) Training - CPD Accredited online training program from Training Express Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Construction Worker profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: COSHH Explained Module 02: COSHH Regulations Module 03: Health Problems Related to Hazardous Substances Module 04: Identifying Hazardous Substances Module 05: COSHH Risk Assessments Module 06: Control Measures and Monitoring Module 07: Implementing Control Measures Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the COSHH (Control of Substances Hazardous to Health) Training - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this COSHH (Control of Substances Hazardous to Health) Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The COSHH (Control of Substances Hazardous to Health) Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our COSHH (Control of Substances Hazardous to Health) Training - CPD Accredited training.

Join our COSHH Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The COSHH Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The COSHH Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this COSHH Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the COSHH Training course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This COSHH Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the COSHH Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this COSHH Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum COSHH Training COSHH Explained 00:40:00 COSHH Regulations 00:34:00 Health Problems Related to Hazardous Substances 00:29:00 Identifying Hazardous Substances 00:25:00 COSHH Risk Assessments 00:39:00 Control Measures and Monitoring 00:29:00 Implementing Control Measures 00:22:00

PAT Testing - Portable Appliance Testing Training Course Overview The "PAT Testing - Portable Appliance Testing Training" course is designed to equip learners with the essential knowledge and skills required to safely conduct portable appliance testing in line with current UK regulations. Participants will gain a clear understanding of the legal requirements, risk assessment techniques, and best practices for maintaining workplace safety. This course is ideal for individuals involved in electrical safety, ensuring they can carry out PAT testing confidently and competently. Upon completion, learners will be prepared to enhance workplace safety through proper appliance inspection and compliance with relevant legislation. Course Description This comprehensive course covers all key areas of portable appliance testing, including the legal provisions that guide PAT testing, risk assessment methodologies, and the appropriate tools for conducting inspections. Learners will explore different types of electrical appliances, their classification, and how to perform initial visual examinations. Additionally, the course delves into the electrical installation testing process and safety precautions necessary to mitigate risks. Participants will also learn the essential practices for recording and reporting test results. By the end of the course, learners will be equipped with the skills needed to perform thorough PAT testing and ensure compliance with industry standards. PAT Testing - Portable Appliance Testing Training Curriculum Module 01: Introduction to PAT Module 02: Relevant Statutory Provisions for PAT Module 03: Risk Assessment Module 04: Reducing and Controlling Risks Module 05: Electrical Units and Appliance Classification Module 06: Initial Visual Examination Module 07: Instruments for Testing and Equipment Inspection Module 08: Electrical Installation Testing Module 09: Safety Precautions in Electrical Testing Module 10: Reporting and Record-keeping (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of electrical safety. Professionals aiming to ensure compliance with PAT testing regulations. Beginners with an interest in electrical safety or maintenance. Safety officers or facilities managers responsible for ensuring workplace compliance. Career Path PAT Tester Health and Safety Officer Facilities Manager Electrical Compliance Officer Maintenance Technician Workplace Safety Consultant

Oxygen First Aid Training Course Overview The "Oxygen First Aid Training - Online Course" provides learners with essential knowledge on the effective administration of oxygen in emergency situations. This course covers the safe use of oxygen equipment, the principles of oxygen therapy, and how to support individuals in various emergency scenarios. Learners will gain the skills to manage oxygen delivery for a range of conditions, including respiratory issues, cardiac arrest, and scuba diving injuries. The course ensures that learners are prepared to handle oxygen-related first aid situations with confidence and competence, providing valuable knowledge for both personal and professional development. Course Description This comprehensive course covers multiple aspects of oxygen administration in emergency first aid situations. Learners will explore the fundamental techniques of oxygen delivery, including the use of various equipment such as oxygen masks and bag valve masks (BVM). Topics include administering oxygen to COVID-19 patients, oxygen support for scuba diving injuries, and understanding the risks and safety measures involved in oxygen use. Throughout the course, learners will gain a solid understanding of oxygen equipment, its application, and the safety protocols required to manage these critical situations effectively. By the end of the course, participants will be equipped to use oxygen therapy in a range of emergency settings confidently. Oxygen First Aid Training Course Curriculum Module 01: Oxygen Administration Module 02: First Aid and First Aider Module 03: Cardiopulmonary Resuscitation (CPR) Module 04: Oxygen Support for COVID-19 Patients Module 05: Emergency Oxygen for Scuba Diving Injuries Module 06: Oxygen Equipment for First Aiders Module 07: Delivery Devices and Associated Risks Module 08: Bag Valve Mask (BVM) Module 09: Oxygen Safety (See full curriculum) Who is this course for? Individuals seeking to enhance their first aid skills. Professionals aiming to advance their healthcare or emergency response career. Beginners with an interest in emergency healthcare. Anyone involved in health and safety or emergency management roles. Career Path Emergency Medical Technicians (EMTs) Paramedics Healthcare Assistants First Aiders in various industries Safety Officers Scuba Diving Instructors or Safety Personnel

Chemical Spill Management Training Online Course Overview This Chemical Spill Management Training Online course provides comprehensive knowledge essential for understanding, preventing, and managing chemical spills safely and effectively. Learners will explore the nature of hazardous chemicals, their impact on human health, and the procedures necessary for prompt spill response and cleanup. Emphasising compliance with UK safety legislation, this course equips learners with the skills to minimise risks in various workplace environments. Upon completion, participants will be confident in recognising chemical hazards, implementing preventive measures, and managing spill incidents responsibly, enhancing workplace safety and environmental protection. Course Description This course delves into the critical aspects of chemical spill management, starting from recognising hazardous substances to detailed spill response techniques. Learners will study how chemicals affect the human body and the environment, understand the types of common hazardous substances, and examine methods to prevent spills. The curriculum covers spill containment, appropriate cleanup methods, and legal requirements specific to the UK. Additionally, learners will gain insight into hazardous waste treatment and the management of oil spills. Designed for clarity and thoroughness, the course offers a structured learning experience to develop essential skills in managing chemical spill risks, ensuring safety, regulatory compliance, and environmental stewardship. Chemical Spill Management Training Online Curriculum: Module 01: Introduction To Hazardous Chemicals Module 02: Hazardous Chemicals And The Human Body Module 03: Common Hazardous Substances Module 04: Chemical Spills Module 05: Preventing Spills Module 06: Spill Response Module 07: Spill Cleanup Module 08: Hazardous Waste Treatment And Disposal Module 09: Oil Spills Module 10: Legislations Regarding Hazardous Chemicals In The UK (See full curriculum) Who is this course for? Individuals seeking to enhance workplace safety knowledge related to chemicals. Professionals aiming to improve their emergency response capabilities in chemical management. Beginners with an interest in environmental safety and chemical hazard control. Safety officers, facility managers, and environmental compliance staff. Career Path Environmental Health and Safety Officer Chemical Safety Coordinator Compliance and Risk Management Specialist Facility Manager in Industrial or Manufacturing Sectors Environmental Consultant Emergency Response Team Member

Medical Gases Course Overview: The "Medical Gases" course provides essential knowledge on the safe and effective use of medical gases in healthcare settings. This course is designed to offer learners a comprehensive understanding of medical gases, including their types, applications, and safety protocols. It emphasises safe handling and storage procedures, with a focus on correct administration techniques and monitoring. Upon completion, learners will be well-equipped with the skills to manage medical gases within various healthcare environments, ensuring patient safety and regulatory compliance. Course Description: This course covers a broad range of topics, starting with an introduction to medical gases and their significance in healthcare. Learners will explore essential safety and handling guidelines, focusing on regulations and best practices for safe usage. The course delves into the different types of medical gases used in clinical settings, such as oxygen, nitrous oxide, and medical air. It also includes detailed instruction on the proper storage, transportation, and documentation of these gases, as well as techniques for their administration and monitoring in patient care. By the end of the course, learners will have gained the necessary skills to manage medical gases competently and safely in various healthcare settings. Medical Gases Curriculum Module 01: Introduction to Medical Gases Module 02: Safety and Handling Guidelines Module 03: Common Medical Gases Module 04: Storage, Transportation, and Documentation Module 05: Administration Techniques and Monitoring Module 06: Practical Skills and Simulation (See full curriculum) Who is this course for? Individuals seeking to gain knowledge in the use of medical gases. Professionals aiming to advance their healthcare skills. Beginners with an interest in the medical field or healthcare roles. Healthcare workers seeking to improve their knowledge of safety and regulatory requirements in gas management. Career Path: Medical gas technician Healthcare assistant in respiratory care Clinical support roles in hospitals and healthcare settings Medical equipment management Occupational health and safety in healthcare environments

Environmental Health Course Overview: The "Environmental Health" course provides an in-depth understanding of key environmental issues and their impact on public health. Learners will explore topics such as pollution, waste management, climate change, and sustainability, while gaining the skills necessary to address and mitigate environmental risks. This course is ideal for individuals aiming to pursue a career in environmental health or those wishing to enhance their knowledge of sustainable practices. It offers both theoretical insights and practical strategies to promote healthier environments. By the end of the course, learners will be equipped to contribute to better health outcomes through effective environmental management practices. Course Description: This course covers essential topics in environmental health, starting with an introduction to environmental health principles, waste management, and the key pollutants that impact public health. Learners will examine the relationship between environmental pollution, climate change, and its effects on human health. Specific focus areas include waste recovery, food and plastic waste, air and water pollution, and environmental sustainability. Through engaging learning materials, learners will develop a comprehensive understanding of how these issues influence public health and the measures that can be taken to address them. Upon completion, learners will have gained the skills to assess environmental health risks and contribute to sustainability efforts within their organisations and communities. Environmental Health Curriculum: Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability (See full curriculum) Who is this course for? Individuals seeking to understand the link between the environment and public health. Professionals aiming to develop expertise in environmental health management. Beginners with an interest in environmental science or sustainability. Anyone interested in pursuing a career in health and safety or environmental management. Career Path: Environmental Health Officer Sustainability Consultant Environmental Risk Manager Public Health Avocate Waste Management Specialist Environmental Policy Analyst Climate Change Analyst

Description Register on the Computer Workstation Safety Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Computer Workstation Safety Training course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.   Course Content Module 01: Introduction to Computer Workstation Safety Introduction to Computer Workstation Safety 00:03:00 Module 02: Ergonomics in Computer Workstation Ergonomics in Computer Workstation 00:04:00 Module 03: Preventing Repetitive Strain Injuries (RSI) Preventing Repetitive Strain Injuries (RSI) 00:05:00 Module 04: Preventing Eye Injuries Preventing Eye Injuries 00:04:00 Module 05: Posture and Movement Posture and Movement 00:04:00 Module 06: Stretching and Relaxation Techniques Stretching and Relaxation Techniques 00:04:00 Module 07: Digital Security Digital Security 00:03:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Administrative management focuses on needs of administrative procedures and using the right tools and techniques in the workplace. [course_titile] is originated for you to carry out administrative tasks to a professional standard. The course begins with by explaining the code of conduct as well as setting the tone in the workplace. Operating an office requires exceptional effort and management skills. Initially, this course is intended to prepare you to handle bullying in the workplace, conflict management and different types of conflict that often occur, necessary steps to avoid and overcome conflict, getting along in the workplace effectively as well. You will be able to create a positive work environment through communication and negotiation. In the course, you will get a clear understanding of closing the generation gap, ergonomics injury prevention, and eliminate workplace violence. Following that, you will learn about workplace harassment and things to do if you become a victim of it. Enroll now and get the most out of this course. Learning Outcomes: Identify what a code of conduct is and why a business should have one Identify what goes into a code of conduct Discuss how to implement a code of conduct in the workplace Create a code of conduct for a business Allot a definition about bullying of what it is and what not Realise the cost of bullying either to organisations nor to people Recognise behaviours associated with bullying as well as the factors behind them Learn some means to shut bullying and realise the roles you can play Acquire the knowledge of some routes to handle yourself from bullying Learn what you should do when encountered with bullying Figure out proper solutions to a bullying event (either within or outside the organisation) Be able to assist in creating an anti-bullying policy Become able to help generate an anti-bullying policy Identify how a positive workplace appears Get information and realise the major components suited to produce and sustain a positive work atmosphere Realise the role of an employee to generate your individual activities to manage a positive work environment Understand as a leader the responsibility you have to create and maintain a positive work environment Figure out Discover what type of team player you are and how that relates to your functioning in the team Know the importance of effective workplace relationships in creating and maintaining a positive work environment Know and understand the importance of working as a team and guidelines to good teamwork Discover your personal strengths and weaknesses in working cooperatively Discover your preference for dealing with workplace conflict Allot a definition to ergonomics and the terms it include Recognise from where you can get ergonomics information for your area Locate the ways ergonomics could be incorporated for your workplace Evaluate the environment for ergonomic risks, learn to open ways so as to solve the issues, as well as planning for their application. Recheck along with assessing your ergonomic endeavor Apply the change management technique proficiently Relate the fundamental principles linked to ergonomics Get to know outlining ergonomic practices to sit, stand, lift, carry, push, as well as to pull Make designs for an ergonomic workstation Recognise the crucial ergonomic features of tools as well as machines Interpret the role of the environmental factors for example, (sound, air quality, as well as light) play in ergonomics Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Workplace Administration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Workplace Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 What is it, and why? 00:15:00 What to leave in, what to leave out 00:15:00 What's it all about? 00:15:00 A Random Sample 00:30:00 What to Do When You Make a Mistake 00:15:00 Auditing 00:30:00 Putting it Together 00:15:00 Module : 2 Defining Bullying 00:15:00 Why Bullies Do What They Do 00:15:00 Building a Shield Against Bullies 00:15:00 What to Do If It Happens to You 00:30:00 What to Do If You Witness Bullying 00:15:00 Creating an Anti-Bullying Workplace 00:15:00 The Law on Bullying 00:15:00 Module : 3 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 4 What Does a Positive Environment Look Like? 00:30:00 What Can I Do? 00:30:00 Team Player 00:15:00 Effective Workplace Relationships (I) 00:45:00 Effective Workplace Relationships (II) 00:30:00 Module : 5 The Case for Wellness 00:15:00 Building the Foundation 00:30:00 Gathering Support 00:15:00 Gathering Data 00:30:00 Performing a Needs Analysis 00:15:00 Implementing Your Workplace Wellness Program 00:15:00 Reviewing the Plan 00:15:00 Evaluating and Reporting Results 00:15:00 Module : 6 Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Module : 7 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Module : 8 Defining Harassment 00:15:00 Defining Sexual Harassment 00:30:00 The Purpose of Training 00:15:00 Creating a Harassment Policy 00:30:00 Nipping it in the Bud 00:15:00 Protecting Yourself 00:15:00 What If It Happens to Me? 00:30:00 What If It's Happening to Someone Else? 00:15:00 Someone Has Filed a Complaint Against Me! 00:30:00 Addressing a Complaint 00:15:00 Handling False Complaints 00:15:00 Mediation 00:45:00 Investigating a Complaint 00:45:00 Making the Decision 00:15:00 Creating Solutions 00:15:00 After It's Over 00:15:00 Skill Application 00:15:00