74 Courses in Cardiff delivered Online

Jump on a transformative journey as we unravel the nuances of Tuberculosis, a silent adversary affecting millions worldwide. In this enlightening campaign, we delve into a series of modules meticulously designed to enhance your understanding of this global health challenge. Our mission is not just education; it's a call to action, empowering you to be a beacon of awareness and change in your community. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Discover the intricacies of Tuberculosis, from its widespread prevalence to the evolving landscape of drug resistance. Explore cutting-edge diagnostic techniques that form the frontline of early detection, arming you with the knowledge to make a difference. Journey through treatment approaches and gain insights into the dynamic strategies employed for the control and management of Tuberculosis. Finally, immerse yourself in the realm of prevention, equipped with measures that can make a lasting impact on curbing the spread of this formidable disease. Join us in this crusade against Tuberculosis, where knowledge becomes a powerful catalyst for a healthier, more informed society. Course Curriculum Module 1: Tuberculosis Overview Module 2: Tuberculosis Epidemiology and Resistance Module 3: Tuberculosis Diagnosis Techniques Module 4: Tuberculosis Treatment Approaches Module 5: Tuberculosis Control and Management Tactics Module 6: Tuberculosis Prevention and Control Measures Learning Outcomes: Grasp Tuberculosis fundamentals through an insightful overview of the disease. Analyze Tuberculosis epidemiology, understanding resistance patterns and their implications. Evaluate diverse diagnostic techniques employed in Tuberculosis detection and diagnosis. Examine various treatment approaches used in the management of Tuberculosis patients. Implement effective control and management tactics in the context of Tuberculosis. Devise preventive measures for Tuberculosis, contributing to broader health initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking comprehensive Tuberculosis knowledge. Public health workers dedicated to disease prevention and awareness. Community leaders advocating for public health improvement. Students pursuing health-related studies with an interest in infectious diseases. Individuals passionate about raising awareness and contributing to Tuberculosis prevention. Career path Epidemiologist specializing in infectious diseases. Public Health Educator with a focus on Tuberculosis awareness. Clinical Researcher in the field of Tuberculosis treatment. Health Policy Analyst contributing to Tuberculosis control strategies. Laboratory Technician specializing in Tuberculosis diagnostic methods. Community Health Worker dedicated to Tuberculosis prevention initiatives. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Mental health issues have become a growing concern in the UK, with 1 in 4 adults experiencing a mental health problem each year. Recognising the importance of early intervention and support, there is an increasing demand for individuals trained in mental health first aid. Are you ready to make a positive impact and become a frontline champion for mental well-being? This comprehensive Mental Health First Aid bundle goes beyond basic mental health awareness. You'll gain a strong foundation in areas like counselling skills, dual diagnosis, and safeguarding children. Explore specific therapeutic approaches like DBT and couples therapy. Develop your emotional intelligence to understand human behaviour and build strong coaching skills. Gain insights into autism, anti-social behaviour, and substance misuse, enabling you to better support those facing these challenges. This Mental Health First Aid Bundle Package includes: Main Course: Diploma in Mental Health First Aid at QLS Level 5 (with 150 CPD Points) 10 Additional CPDQS-accredited Accredited courses related to Mental Health First Aid Course 01: Counselling Skills Training Course 02: Dual Diagnosis Level 2 Course 03: Safeguarding Children Course Course 04: Couples Therapy and Counselling Course 05: Dialectical Behaviour Therapy (DBT) Course 06: Emotional Intelligence and Human Behaviour Course 07: Life Coaching and Counselling Course 08: Understanding Autism Course 09: Anti-Social Behaviour Course Course 10: Substance Misuse Outreach Worker For those passionate about mental health advocacy and support, the "Mental Health First Aid" bundle opens doors to a fulfilling career path where you can truly make an impact on individuals' lives. Join this journey of learning and empowerment, and become a beacon of hope in the field of mental health. Take the first step towards making a real difference in the lives of others and enrol today! Learning Outcomes of Mental Health First Aid Bundle: Develop comprehensive mental health first aid skills and knowledge. Gain expertise in counselling techniques and therapeutic approaches. Understand dual diagnosis and substance misuse support strategies. Learn about safeguarding children and anti-social behaviour management. Explore couples therapy, emotional intelligence, and life coaching principles. Enhance your understanding of autism spectrum disorders and neurodiversity. With a single payment, you will gain access to the Mental Health First Aid course, including 10 premium courses, a QLS Endorsed Hardcopy certificate and 11 PDF certificates for Absolutely free. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Mental Health First Aid at QLS Level 5 Module 01: Introduction Module 02: Overview Module 03: Childhood and Adolescent Psychiatric Disorders Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating and Sleeping Disorders Module 09: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Course 02: Counselling Skills Training Module 01: Counselling And Counsellors Module 02: Theories And Models Of Counselling (Part 1) Module 03: Theories And Models Of Counselling (Part 2) Module 04: Legal, Cultural And Ethical Issues In Professional Counselling Module 05: Forms Of Psychotherapy Module 06: Engaging And Assessing The Patients Module 07: Helping The Client In Crisis Module 08: Crisis Intervention Module 09: Low Intensity CBT Treatment Module 10: Medication And Therapy In The Treatment Of Mental Illness Module 11: Communication Skills And Empathy In Counselling Course 03: Dual Diagnosis Level 2 Module 01: Dual Diagnosis: A Challenge of New Era Module 02: Drugs and Their Effects Module 03: Mental Health: An Introduction Module 04: Brain Works - Neurophysiology Module 05: Harm Minimisation and Optical Health Module 06: Models of Care and Dual Diagnosis Module 07: Psychological Interventions in Dual Diagnosis Module 08: Practice and Policy Issues Module 09: Ethical Issues and Mental Health Act Module 10: The Assessment Process in Dual Diagnosis Module 11: Treatment in Dual Diagnosis =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Mental health workers Counsellors Social workers Teachers HR professionals Healthcare providers Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Mental Health First Aid Instructor - £30,000 to £40,000 Counsellor - £25,000 to £35,000 Social Worker - £28,000 to £35,000 HR Wellness Coordinator - £24,000 to £30,000 Clinical Psychologist - £40,000 to £50,000 Substance Misuse Worker - £22,000 to £30,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Mental Health First Aid at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

This Hotel Receptionist course is for SPANISH Speaking People This Spanish Hotel Receptionist course is perfect for anyone from a Hotel Receptionist to Front Office Supervisors. You will get the overview of the hotel industry learning communication skills, Customer Service, Conflict Management and Filing Systems and Record Keeping to name a few. Moreover, You will be able to handle any situations that come your way with ease. According to Reed a Hotel Receptionist can earn upto £24,000 in a year depending on experience, location and other factors. So what are you waiting for enrol now and take this Hotel Receptionist course as a guide to perfectly execute the role of a Hotel Receptionist. Translated in Spanish: Este curso de espa��ol para recepcionista de hotel es perfecto para cualquier persona, desde recepcionista de hotel hasta supervisores de recepci��n. Obtendr�� una descripci��n general de la industria hotelera aprendiendo habilidades de comunicaci��n, servicio al cliente, gesti��n de conflictos y sistemas de archivo y mantenimiento de registros, por nombrar algunos. Adem��s, podr�� manejar cualquier situaci��n que se le presente con facilidad. Seg��n Reed, un recepcionista de hotel puede ganar hasta £24.000 al a��o, dependiendo de la experiencia, la ubicaci��n y otros factores. Entonces, ��qu�� esperas para inscribirte ahora y realizar este curso de Recepcionista de Hotel como gu��a para ejecutar a la perfecci��n el rol de Recepcionista de Hotel? Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Hotel Receptionist (In Spanish) Module 01: Panorama general de la industria hotelera Module 02: Gesti��n of Frente Oficina de Operaciones Module 03: Habilidades de comunicaci��n Module 04: Servicio al cliente Module 05: Habilidades de un administrador eficaz Module 06: Gesti��n de conflictos Module 07: Gesti��n del tiempo Module 08: Habilidades organizativas Module 09: T��cnicas de negociaci��n Module 10: Habilidades telef��nicas comerciales Module 11: Sistemas de archivo y mantenimiento de registros Learning Outcomes: Understand hotel industry dynamics, roles, and responsibilities. Execute front office operations efficiently with effective management techniques. Enhance communication skills for effective guest interaction and team collaboration. Provide exceptional customer service catering to diverse guest needs. Apply managerial skills in handling staff, tasks, and daily operations. Resolve conflicts, manage time, organize tasks, and negotiate effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hotel Receptionist (In Spanish) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Receptionist (In Spanish). Moreover, this course is ideal for: Individuals seeking entry-level positions in hotel receptionist roles. Those aiming to develop foundational skills in hospitality management. Students pursuing careers in the hospitality and tourism sectors. Professionals looking to enhance their customer service and managerial abilities. Anyone interested in a career at the frontline of hospitality services. Requirements There are no requirements needed to enrol into this Hotel Receptionist (In Spanish) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Receptionist (In Spanish) course. Career path After finishing this Hotel Receptionist (In Spanish) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Receptionist (In Spanish) are: Hotel Receptionist Front Desk Agent Guest Service Associate Concierge Reservation Agent Front Office Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview In an era where brand loyalty is highly coveted yet elusive, the 'Customer Service Management: Recovering Difficult Customers' course serves as your compass to navigate the treacherous waters of volatile client interactions. Our comprehensive curriculum highlights the art and science of transforming challenging situations into opportunities, turning disgruntled customers into brand ambassadors. Delve deep into the core essence of who you are, refine your approach to handling customers in-person, over the phone, or electronically, and master the nuances of discerning when to escalate a situation. Customers today crave more than just a product; they yearn for a memorable experience. The course offers a rich tapestry of skills and knowledge tailored to meet modern-day challenges. From developing your attitude to cultivating return business, each module unfolds a new chapter in the world of stellar customer service. By the end of this transformative journey, learners will possess the understanding to tackle complex customer-centric scenarios with finesse and poise. Electronic customer service has emerged as the new frontier in today's digital age. With our dedicated modules focusing on telephonic and electronic customer service, learners will be able to effectively cater to the digitally-savvy clientele. Additionally, our exclusive segment on 'Recovering Difficult Customers' will empower you with strategies to mend bridges and foster positive relationships even after a misstep. Learning Outcomes Understand the foundational principles of effective customer service management. Develop a positive, solution-oriented attitude towards customer interactions. Recognise and aptly address diverse customer needs to ensure satisfaction. Strategise and implement techniques to ensure return business and loyalty. Deliver outstanding customer service face-to-face, telephonically, and digitally. Acquire expertise in managing and recovering challenging customer scenarios. Distinguish between situations that can be resolved independently and those requiring escalation. Why buy this Customer Service Management: Recovering Difficult Customers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Management: Recovering Difficult Customers you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Management: Recovering Difficult Customers is suitable for:  Aspiring customer service managers aiming to excel in their roles. Businesses seeking to elevate their customer service standards. Frontline staff keen on enhancing their customer interaction techniques. Team leads or supervisors in charge of customer service departments. Entrepreneurs aiming to build a robust customer-centric model. Prerequisites This Customer Service Management: Recovering Difficult Customers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £25,000 - £45,000 Annually Client Relationship Officer: £28,000 - £50,000 Annually Customer Retention Specialist: £24,000 - £40,000 Annually Call Centre Supervisor: £22,000 - £35,000 Annually Customer Experience Strategist: £30,000 - £55,000 Annually Digital Customer Service Analyst: £27,000 - £52,000 Annually Course Curriculum Customer Service Management: Recovering Difficult Customers Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Customer Service Management: Recovering Difficult Customers 00:20:00 Final Exam Final Exam - Customer Service Management: Recovering Difficult Customers 00:20:00

Discover the exciting area of fraud detection, mitigation, and prevention with our engaging online course, designed for tomorrow's digital defenders.

This course offers comprehensive training on key aspects of safeguarding vulnerable adults. Participants will gain knowledge about relevant legislations, types of abuse, safeguarding policies and procedures, risk management, and multi-agency collaboration.

Our aim is your satisfaction! Offer Ends Soon; Hurry Up!! This involves the skills and knowledge you need to be a paramedic. Paramedics are the frontline of the healthcare system, and in current years, they are the most vital individuals, often making crucial life-saving decisions as they assess a patient's condition. So, if you can think fast and react appropriately in challenging and stressful situations, then this course is the right choice for you. Relish the challenge and make a difference in the healthcare system! With the finest course, you can take your expert skills to a whole new phase! Don't waste time on ineffective learning; instead, study this course and benefit from an expertly designed, cost-effective training experience. Through the online training course, learn from industry experts and easily equip yourself with the practical knowledge and skills you need to succeed in your chosen career. What will I learn from this paramedicine study course? Understand paramedicine and its scope in different settings Develop fundamental knowledge and skills in human anatomy, first aid, and paediatric first aid Explore the common injuries paramedics usually deal with Infection control measurements in the healthcare premises How to conduct an initial assessment of a patient's condition Principles of fluid and electrolyte balance Legal standards, guidelines and ethical values Why Prefer This Course? Opportunity to earn a certificate accredited by CPD after completing this course Get a Free Student ID card with this course! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging course content and activities This course assessment that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Paramedicine Study *** Course Curriculum *** Here is the curriculum breakdown for this course: Paramedicine Study Course Module 01: Introduction to Paramedicine Study Module 02: Basic Human Anatomy Module 03: Basic First Aid Module 04: Paediatric First Aid Module 05: Common Injuries Module 06: Infection Control Module 07: Other Medical Emergency Module 08: Initial Assessment Module 09: Fluid and Electrolyte Balance Module 10: Ambulance Maintenance Module 11: Medical and Legal Issues This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course incorporates various in-depth areas of study that will help you enhance your understanding of the roles and responsibilities of a paramedic. Through this comprehensive course, you will explore the foundations of human anatomy, first aid, and paediatric first aid. Moreover, with this course, you will develop knowledge and skills on some common injuries, such as sprains, strains, burns, scalds, limb fractures, eye and head injuries, and much more. Again, this course will walk you through infection control measurements on healthcare premises. In addition, with this paramedicine course, you will demonstrate an understanding of fluid and electrolyte balance, which include the buffer system, respiratory and renal regulation, assessment, and monitoring. Subsequently, this course will enhance your knowledge of handling medical emergencies such as heart attacks, cardiac arrests, and strokes and how to conduct an initial assessment of the patient's condition. Likewise, this course will also develop your skills in ambulance maintenance. Furthermore, you will illustrate the perception of a paramedic's legal and ethical values throughout this course. Overall, completing this course will help you master every aspect of being a paramedic in the healthcare system. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is this paramedicine study course right for you? The Paramedic Study course is primarily for motivated learners looking to add a new skill to their CV and stand head and shoulders above the competition. However, this course is preferable for: Individuals working in primary and secondary healthcare services Individuals working in telephone triage services (such as NHS 111) Individuals working in Helicopter emergency services Recent graduates Disclaimer Please note that completing this online programme does not qualify you to work as a licenced paramedic. Please contact the HCPC or the RCSLT if you are looking for a course that meets the guidelines of the HCPC. Requirements Paramedicine Study You will not need any prior background or expertise. All you need to take this course is: A smart device. A secure internet connection. Being over the age of 16 And a strong drive for learning and literacy. Career path Paramedicine Study Enrolling on this training course can lead you to the following career paths: Paramedic Paramedic Practitioner Prison Nurse Peripatetic Nurse Trainee Critical Care Paramedic Paramedic Advisor Clinical Nurse Clinical Assessor And many more! These job prospects generally pay between £15,000- £35,000 a year. Certificates Certificate Accredited by CPD Digital certificate - £10 Certificate Accredited by CPD Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Embark on a comprehensive journey into Retail Management. From strategic planning and consumer behavior to multi-channel retailing and brand reputation, this course offers essential skills for thriving in the dynamic retail sector. Become an expert in managing and growing retail operations.

Earn a comprehensive Medical & Clinical Administration Diploma. Master essential skills in healthcare management, medical billing, and office administration. Prepare for a rewarding career in the healthcare industry with our accredited program. Enroll now for a brighter future in medical administration.

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