Booking options
£12
£12
On-Demand course
2 hours 30 minutes
All levels
This Hotel Receptionist course is for SPANISH Speaking People
This Spanish Hotel Receptionist course is perfect for anyone from a Hotel Receptionist to Front Office Supervisors. You will get the overview of the hotel industry learning communication skills, Customer Service, Conflict Management and Filing Systems and Record Keeping to name a few. Moreover, You will be able to handle any situations that come your way with ease.
According to Reed a Hotel Receptionist can earn upto £24,000 in a year depending on experience, location and other factors.
So what are you waiting for enrol now and take this Hotel Receptionist course as a guide to perfectly execute the role of a Hotel Receptionist.
Translated in Spanish:
Este curso de espa��ol para recepcionista de hotel es perfecto para cualquier persona, desde recepcionista de hotel hasta supervisores de recepci��n. Obtendr�� una descripci��n general de la industria hotelera aprendiendo habilidades de comunicaci��n, servicio al cliente, gesti��n de conflictos y sistemas de archivo y mantenimiento de registros, por nombrar algunos. Adem��s, podr�� manejar cualquier situaci��n que se le presente con facilidad.
Seg��n Reed, un recepcionista de hotel puede ganar hasta £24.000 al a��o, dependiendo de la experiencia, la ubicaci��n y otros factores.
Entonces, ��qu�� esperas para inscribirte ahora y realizar este curso de Recepcionista de Hotel como gu��a para ejecutar a la perfecci��n el rol de Recepcionista de Hotel?
Key Features:
CPD Certified
Free Certificate from Reed
CIQ Approved
Developed by Specialist
Lifetime Access
Course Curriculum:
Hotel Receptionist (In Spanish)
Module 01: Panorama general de la industria hotelera
Module 02: Gesti��n of Frente Oficina de Operaciones
Module 03: Habilidades de comunicaci��n
Module 04: Servicio al cliente
Module 05: Habilidades de un administrador eficaz
Module 06: Gesti��n de conflictos
Module 07: Gesti��n del tiempo
Module 08: Habilidades organizativas
Module 09: T��cnicas de negociaci��n
Module 10: Habilidades telef��nicas comerciales
Module 11: Sistemas de archivo y mantenimiento de registros
Learning Outcomes:
Understand hotel industry dynamics, roles, and responsibilities.
Execute front office operations efficiently with effective management techniques.
Enhance communication skills for effective guest interaction and team collaboration.
Provide exceptional customer service catering to diverse guest needs.
Apply managerial skills in handling staff, tasks, and daily operations.
Resolve conflicts, manage time, organize tasks, and negotiate effectively.
10 CPD hours / points Accredited by CPD Quality Standards
Hotel Receptionist (In Spanish) 2:27:28 1: Module 01: Panorama general de la industria hotelera 09:47 2: Module 02: Gesti��n of Frente Oficina de Operaciones 10:45 3: Module 03: Habilidades de comunicaci��n 16:51 4: Module 04: Servicio al cliente 10:25 5: Module 05: Habilidades de un administrador eficaz 09:59 6: Module 06: Gesti��n de conflictos 07:42 7: Module 07: Gesti��n del tiempo 24:19 8: Module 08: Habilidades organizativas 17:55 9: Module 09: T��cnicas de negociaci��n 09:53 10: Module 10: Habilidades telef��nicas comerciales 11:21 11: Module 11: Sistemas de archivo y mantenimiento de registros 17:31 12: CPD Certificate - Free 01:00
This Hotel Receptionist (In Spanish) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Receptionist (In Spanish). Moreover, this course is ideal for:
Individuals seeking entry-level positions in hotel receptionist roles.
Those aiming to develop foundational skills in hospitality management.
Students pursuing careers in the hospitality and tourism sectors.
Professionals looking to enhance their customer service and managerial abilities.
Anyone interested in a career at the frontline of hospitality services.
There are no requirements needed to enrol into this Hotel Receptionist (In Spanish) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Receptionist (In Spanish) course.
After finishing this Hotel Receptionist (In Spanish) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Receptionist (In Spanish) are:
Hotel Receptionist
Front Desk Agent
Guest Service Associate
Concierge
Reservation Agent
Front Office Supervisor
Digital certificate
Digital certificate - Included
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.