410 Courses in Cardiff delivered Online

Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to set clear expectations around customer service in your organisation and develop customer service skills within your team.

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << The UK hospitality industry is a major employer, contributing significantly to the economy. Did you know it employs over 3.2 million people and generates over £200 billion in revenue annually? Have you ever wondered what it takes to run a successful hotel? This Hotel Management course will equip you with the knowledge and skills to excel in this exciting field. Our comprehensive Hotel Management course covers everything you need to know about the industry, from its structure and operations to essential skills like customer service and marketing. You'll learn about the recruitment and training processes, understand the intricacies of front office, housekeeping, and food & beverage operations. We'll explore how to achieve exceptional service quality, develop effective marketing strategies, and navigate the world of hospitality accounting. Additionally, you'll gain insights into the growing importance of e-hospitality and technology in today's travel and tourism landscape. Learning Outcomes of Hotel Management Explain the structure and operations of different hotel departments. Implement effective recruitment and training strategies in hospitality. Ensure smooth front office operations and deliver exceptional guest service. Apply best practices in housekeeping, engineering, and security management. Develop and implement effective marketing strategies for the hospitality industry. Analyze financial statements specific to the hotel industry. Whether you're looking to enter the hospitality industry for the first time or are looking to advance your current career, this course is an excellent investment in your future. Sign up today and take the first step towards a fulfilling career in hotel management! Why Choose Our Hotel Management Course? Get a free student ID card with Hotel Management Training Get instant access to this Hotel Management course. The Hotel Management is affordable and simple to understand The Hotel Management is an entirely online, interactive lesson with voiceover audio Lifetime access to the Hotel Management course materials The Hotel Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 1: Introduction Module 2: An Overview of the Hotel Industry Module 3: The Process of Selection and Recruitment in the Hospitality Industry Module 4: The Process of Development and Training in the Hospitality Industry Module 5: Front Office Operations Module 6: Housekeeping, Engineering, and Security Operations Module 7: Food and Beverage Operations Module 8: Service Quality in the Hospitality Industry Module 9: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hotel Management Training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! People interested in Hotel Business Interested in starting Hotel Management Agency Looking forward to starting a career as Hotel Manager, Supervisor etc Hotel Operation Supervisor Anyone interested to learn more about Hotel Management Process Requirements You will not need any prior background or expertise to enrol in this Hotel Management Training bundle. Career path Upon successful completion of our course, candidates may choose to pursue an extensive range of careers, including: Back Office Supervisor Event Planner Hotel Manager Hotel Supervisor Executive Manager (Hotel & Tourism) Executive Meeting Manager Front Desk Supervisor Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Did you know that an HR manager can earn more than 40,000 GBP annually? If you are looking to pursue a career in this lucrative line of work, our HR Management Beginner to Intermediate Course will assist you in claiming your desired position. HR is more than merely a company component. It is critical to every business and its employees' success and is the soul of any organisation. This QLS-endorsed and CPD-accredited course will effectively prepare you to begin a career in the associated field. Managing everyday HR activities in organisations of all sizes is a demanding process that requires the support of an HR administrator. This HR Management course will teach you how to create customised training strategies and manage human resource demands effectively. After successfully completing the HR Management Beginner to Intermediate programme, you will have highly developed skills that will allow you to create and manage the recruitment and selection process, organise and carry out training, implement performance enhancement training, and more. Therefore, enrol in our HR Management Beginner to Intermediate course to advance your profession and your current knowledge and skills. Learning Outcomes Learn about Human Resources. Recognise the staff recruiting and selection process. Learn how to be a good administrator. Recognise the personnel training and development procedure. Discover how to handle performance appraisals and employee interactions. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Human resource management is vital to the success of any organisation and employee. HR is responsible for keeping employees interested and encouraged to work successfully and maintaining regulatory compliance. This course will provide you with the overview you need to reach your goal, whether you are entirely new to human resources, want to learn more about the area, or need to develop a more successful HR department. Students will also learn about the expanding function of human resources, including a historical examination, key processes and obligations, and current trends impacting the development of HR practices. Managing everyday HR activities in organisations of all sizes is a demanding process that requires the support of an HR consultant. This HR Management Bundle will provide the basic information necessary to develop customised training courses and efficiently manage human resource-related needs. Then, when you need them, competent teachers and mentors will be accessible via email and chat rooms to answer any questions. *** Course Curriculum *** Here is the curriculum breakdown of the HR Management Beginner to Intermediate Course course: ***HR Management Beginner to Intermediate Course*** Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law Assessment Process Once you have completed all the modules in the HR Management Beginner to Intermediate Course course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this HR Management Beginner to Intermediate Course course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 4 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR Management course is suited for those who are Interested in pursuing a career in this sector. Committed to improve their abilities. Trying to establish a productive workforce. Attempting to boost office productivity. Determined to create an employee-friendly environment. Requirements You will not need any prior background or expertise to enrol in this course. Career path HR has a vast employment market. This HR Management Beginner to Intermediate course will assist students in pursuing careers that are in high demand in the labour market, such as- Human resources officer Equalities officer Human Resources Assistant. HR Specialist Administrative Officer Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Overview This comprehensive course on Human Resources (HR) Audit will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Human Resources (HR) Audit comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Human Resources (HR) Audit. It is available to all students, of all academic backgrounds. Requirements Our Human Resources (HR) Audit is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 7 lectures • 02:41:00 total length •Module 01: Introduction to HR Audit: 00:16:00 •Module 02: HR Audit Procedures: 00:22:00 •Module 03: Employee Recruitment and Selection Procedure: 00:35:00 •Module 04: Employee Training and Development Process: 00:19:00 •Module 05: HR Audit Interviews: 00:22:00 •Module 06: Reporting HR Audit Outcome: 00:23:00 •Module 07: UK Internal Audit Standards: 00:24:00

Overview Prepare yourself for a career as an HR Assistant by enrolling in our exclusively designed HR Assistant Skills Certification course. This course is a step-by-step training program designed to effectively develop your skill set to perform daily administrative and HR duties efficiently. An HR department requires diligent assistants to keep things running smoothly. After successful completion, you will be capable of recruiting employees, recording maintenance, interviewing and training new recruits, and much more. Gain the skills to work for a reputed organisation as an HR Assistant and earn a formal qualification to kickstart your career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this HR Assistant Skills Certification. It is available to all students, of all academic backgrounds. Requirements Our HR Assistant Skills Certification is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 03:12:00 total length •Introduction to Human Resource: 00:17:00 •Employee Recruitment and Selection Procedure: 00:32:00 •Employee Training and Development Process: 00:22:00 •Performance Appraisal Management: 00:19:00 •Employee Relations: 00:14:00 •Motivation and Counselling: 00:19:00 •Ensuring Health and safety at the Workplace: 00:17:00 •Employee Termination: 00:15:00 •Employer Record and Statistics: 00:11:00 •Essential UK Employment Law: 00:26:00

Overview Gain the skills of engaging and managing people by enrolling in the HR and Marketing Level 4 course.ThisHR and Marketing Level 4 course will provide you with an in-depth understanding of human resource management and marketing fundamentals. It is designed to help you gain core skills like supporting the workforce, managing employee performance, and more.With this complete learning package, you will be able to build a career with a leading company. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this HR and Marketing Level 4. It is available to all students, of all academic backgrounds. Requirements Our HR and Marketing Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 13 lectures • 03:16:00 total length •Introduction to Human Resources: 00:17:00 •Employee Recruitment and Selection Procedure: 00:32:00 •Employee Training and Development Process: 00:22:00 •Performance Appraisal Management: 00:19:00 •Employee Relations: 00:15:00 •Motivation and Counselling: 00:19:00 •Ensuring Health and Safety at the Workplace: 00:17:00 •Employee Termination: 00:15:00 •Employer Record and Statistics: 00:11:00 •What Is Marketing?: 00:10:00 •Common Marketing Types (I): 00:06:00 •Common Marketing Types (II): 00:07:00 •Communicating the Right Way: 00:06:00

Overview This comprehensive course on Supervisor Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Supervisor Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Supervisor Training. It is available to all students, of all academic backgrounds. Requirements Our Supervisor Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 10 lectures • 04:03:00 total length •Fundamentals of Supervisor Training: 00:25:00 •Understanding the Role of Supervision: 00:24:00 •Essential Skills in Supervision: 00:29:00 •Recruitment and Dismissal: 00:37:00 •Employee Management: 00:22:00 •Communication Skill Development: 00:22:00 •Interactive Training for New Supervisors: 00:31:00 •Conflict Management: 00:26:00 •Cybersecurity for Employees: 00:27:00 •Assignment - Supervisor Training: 00:00:00

Overview Enrol in our HR Advisor and Recruitment Training Diploma today and build the necessary skills, knowledge and experience to transform your career. The HR Advisor and Recruitment Training Diploma could enhance your continuing professional development thus propelling you more towards your dream job. This HR Advisor and Recruitment Training Diploma could be your key, if you are interested in a long term career in the field of HR Advisor and Recruitment Training Diploma. This HR Advisor and Recruitment Training Diploma course consists of a number of easy to digest, in-depth modules which are designed to provide you with detailed knowledge on HR Advisor and Recruitment Training Diploma. This HR Advisor and Recruitment Training Diploma aims to accompany you through your journey to help you become a master of HR Advisor and Recruitment Training Diploma. Learn through a mixture of interactive lessons and online study materials. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this HR Advisor and Recruitment Training Diploma. It is available to all students, of all academic backgrounds. Requirements Our HR Advisor and Recruitment Training Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 03:12:00 total length •Module 1: Introduction to Human Resource: 00:17:00 •Employee Recruitment and Selection Procedure: 00:32:00 •Employee Training and Development Process: 00:22:00 •Performance Appraisal Management: 00:19:00 •Employee Relations: 00:14:00 •Motivation and Counselling: 00:19:00 •Ensuring Health and safety at the Workplace: 00:17:00 •Employee Termination: 00:15:00 •Employer Record and Statistics: 00:11:00 •Essential UK Employment Law: 00:26:00

Overview For the definitive and certified training in Human Resources, take this training and drive your company to its full potential. This comprehensive course offers an in-depth overview of all the factors and practices that control and influence HR in an organisation. The HR Practice Essentials Level 4 course delivers a masterclass in HR principles and will swiftly enable you to become a skilled practitioner in the area. You will be taught how to capture and analyse essential performance statistics. Additionally, you will learn how to support change, recruit staff, reward employees, manage business relations, organise training, and all the other duties that an HR manager will uphold. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this HR Practice Essentials Level 4. It is available to all students, of all academic backgrounds. Requirements Our HR Practice Essentials Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 04:21:00 total length •Module 01: Introduction to Human Resource: 00:17:00 •Module 2: Employee Recruitment and Selection Procedure: 00:32:00 •Module 3: Skills of an Effective Administrator: 00:17:00 •Module 4: Employee Training and Development Process: 00:22:00 •Module 5: Performance Appraisal Management: 00:19:00 •Module 6: Employee Relations: 00:14:00 •Module 7: Motivation and Counselling: 00:19:00 •Module 8: Ensuring Health and safety at the Workplace: 00:17:00 •Module 9: Employee Termination: 00:15:00 •Module 10: Business Etiquette: 00:21:00 •Module 11: Employer Record and Statistics: 00:11:00 •Module 12: Business Telephone Skills: 00:21:00 •Module 13: Representing Your Boss and Company: 00:36:00 •Assignment - HR Practice Essentials Level 4: 00:00:00

Do you enjoy interacting with people and ensuring they have all they need to be successful? Do you enjoy motivating others and making their tasks or lives easier? Then this course in HR Management might be the ideal choice for you. This HR Management online training will help you understand the basics of each concept of Human Resources. In addition, the course allows candidates to learn and comprehend strategies for luring and keeping employees, how to define hiring, selecting, and orienting personnel, and how to train and develop personnel skills, maintain personnel motivation, and foster employee teamwork. For business owners and HR managers, one of the most challenging duties is managing the human resources in a firm. The HR Management course covers a variety of ideas that aid in managing HR and may improve corporate outcomes and increase efficiency. HR newbies might get an excellent head start by taking the Introduction to HR course. So, enrol now, take advantage of this HR Management course, and give your HR career a boost. What Will You Learn From This HR Management Course? Identifying the recruitment needs of the organisation Identifying the development needs of employees Evaluating the effectiveness of the performance management process Maintaining a positive work environment Providing counselling and support to employees Providing training and support to employees on health and safety matters Understanding the different types of termination, such as redundancy and dismissal Get familiar with the various employment laws in the UK. Why Choose this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this course in your own time, at your own pace Each of our students gets full 24/7 tutor support This course will provide learners with an introduction to the field of human resources. It covers topics such as recruitment, selection, training and development, compensation, labour relations, and performance management. The course also provides an overview of the legal framework in which HR management operates, including labour laws and regulations and ethical and diversity issues. In addition, the course teaches how to use technology when hiring new employees. Finally, the course explores the role of HR in organisational strategy and how to lead a team of HR professionals effectively. By the end of the course, learners will have a better understanding of the role of HR in the workplace and how to manage it effectively. **Course Curriculum** >> HR Management Course << Introduction to Human Resource Human resource management Models of Human resource The Role of the Human resource Department Aims of Human resource Human resource management and personnel management Impacts Human resource have on Organisational Performance Employee Recruitment and Selection Procedure Attracting candidates Advertising E-recruitment Graphology Final stages Employee Training and Development Process The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques E-learning Performance Appraisal Management The benefit of performance management Characteristics Managing performance throughout the year Reviewing performance Rating performance Dealing with under-performers Employee Relations Strategic Employee Relations Employee Voice Employee Communications Motivation and Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Ensuring Health and safety Managing Health and Safety At Work Benefits of workplace health and safety Health and safety policies Conducting risk assessments Accident prevention Measuring health and safety performance Health and safety training Employee Termination Redundancy Dismissal Relieving Letter Retirement Employer Record Introduction The necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Essential UK Employment Law Introduction Wages Dismissal Equality Working Parents' Rights Data Protection (GDPR) Employee Termination Redundancy Dismissal Relieving Letter Retirement Motivation and Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Recruitment and Selection Procedure Attracting candidates Advertising E-recruitment Graphology Final stages Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Candidates seeking a basic introduction Who's studying at an advanced level HR workers looking to upgrade their skills and knowledge Owners of businesses looking to improve their HR Management skills Those who wish to improve their CVs and career prospects Requirements Enrol on the Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Course without any delay. We only ask that all students have a passion for learning and literacy and be over the age of 16. Complete the Course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path It offers a variety of career options in HR management, such as: HR Manager (Avg. Salary: £28,000 to £50,000 per annum) HR Assistant (Avg. Annual Salary: £17,000 to £25,000 per annum) HR Officer (Avg. Annual Salary: £15,000 to £50,000 per annum) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.