1440 Courses in Cardiff delivered Online

Learn to build chatbots for various platforms such as Facebook, Slack, Skype, Kik, Telegram and others with the Chatbots for Multiple Platforms - Without Coding course. A chatbot is a computer program or an artificial intelligence which is designed to simulate a conversation with human users, especially over the Internet via auditory or textual methods. In the course, you will learn to create chatbots for various platforms without coding. The course shows you the techniques of developing sophisticated chatbots that use button and Ai to ensure great customer experience. You will learn to build a chatbot in Gupshup.io, Motion.ai, and more. The course helps you to develop the first bot. Upon completion, you will be able to create chatbots that can able to perform various operations. What Will I Learn? By the end of the course you will be able to build an iBeacon enabled mobile app ready to be submitted to the app stores (Apple and Google Play) You will understand what an iBeacon is and what are some of the potential uses. You will understand what programs are needed to build beacon apps and where to download them (for free). You will understand the different types of beacons, what are the costs involved, what services are provided by the various beacon makers. You will know how to build an app for testing and giving to your clients for testing. Requirements You need to have a MAC computer to build the apps - currently PC is not supported. It is also possible to do this on a Windows machine if you install a Virtual machine and run the MAC OS in a window on your PC. Take a look at this for an overview: https://blog.udemy.com/xcode-on-windows/ For testing iBeacon functionality you will need 2 things. 1) a device to act as a beacon, and 2) an i Device or an Andoid Device (details in the course). A desire to learn! This is not difficult, it only takes following instructions and havign a desire to learn. Who is the target audience? Web and Mobile designers, marketing people, and business ownvers who want to learn how to leverage the next level of mobile interactions by incorporating iBeacons. No programming background needed - this is really a course for anyone - you really do not need to have any coding background. Marketing and retial people are also encouraged to take this course to understand the potential for greater customer interactions made possible with iBeacons. Mobile phone app makers who want to learn how to incorporate iBeacons into existing apps the easy and fast way. Introduction to Chatbots 1. Introduction 00:03:00 2. Chatbot Examples 00:06:00 Building a Chatbot in Gupshup.io 2. Introduction to Gupshup 00:02:00 3. Gupshup Travel Bot Part 1 00:11:00 4. Gupshup Improving the User Experience 00:02:00 5. Gupshup Order an Uber 00:02:00 7. Gupshup Helsinki Weather 00:04:00 8. Gupshup Publishing Your Bot 00:02:00 Gobot Easy and Powerful Ready Made Chatbot Services 1. Gobot Introduction 00:01:00 3. GoBot Site Example 00:02:00 4. Gobot Parts of the System 00:01:00 5. Gobot Make a bot Part 1 00:08:00 6. Gobot Make a bot Part 2 00:03:00 7. Gobot Publishing your Bot 00:08:00 A Facebook Messenger Bot 1. Introducing Chatfuel 00:02:00 2. Understanding A Chatfuel Bot - Test Bot 00:05:00 3. Building Our Own Facebook Messenger Bot - A Retail Example part 1 00:02:00 4. Catfuel and Images - Getting them right 00:06:00 5. Chatfuel Product Gallery with More Information 00:09:00 6. Chatfuel - Plugins - Adding an RSS feed with Subscription 00:07:00 7. Chatfuel - Plugins - YouTube Integration 00:07:00 8. Chatfuel - Collecting Uder Input via Email 00:06:00 9. Chatfuel - Advanced Features 00:09:00 10. Chatfuel - Work Around for Button Linking Problem 00:02:00 11. Chatfuel - Add a Site Search - Bing or Google Search 00:07:00 12. Chatfuel - Publish Your Bot - Two Options 00:03:00 UPDATE - MiniApp Chatbot Building System 1. Introduction to MiniApp 00:02:00 2. Connecting a MiniApps Bot to the Microsoft Bot Framework 00:10:00 3. MiniApps Creating the Bot Interactions 00:04:00 4. MiniApps Connecting your bot to Skype 00:02:00 5. MiniApps Simple now but other options are possible 00:01:00 6. MiniApps Conslusion 00:02:00 Building a Chatbot in Motion.ai 2. Looking at the Motion.ai Interface 00:02:00 3. Motion.ai Interface Part 2 00:02:00 Building Our First Bot - A travel bot 1. Part 1 - Setting up the Travel Bot 00:01:00 2. Part 2 - Looking at The Connections 00:02:00 3. Part 3 - Adding Buttons via HTML and Cards 00:07:00 4. Part 4 - Adding Other Content with Widgets - Weather Example 00:03:00 5. Part 5 - Connecting Your Bot to Another Bot - Uber Example 00:03:00 6. Part 6 - Creating Multiple Cards - Travel Sights Bot 00:10:00 7. Part 7 - Clean-up - Global Settings and Help 00:03:00 Entertainment bot Example - The Bender Bot 1. Bender Bot Part 1 - Looking at how the bot works 00:04:00 2. Bender Bot Part 2 - Advanced - Adding a new interaction 00:06:00 3. Bender Bot Part 3 - Final connnections and things to think about with Motion.ai 00:09:00 Thank You 1. Thank you and contacts 00:01:00

Are you ready to elevate your administrative career to new heights? Our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course is designed to empower you with the essential skills and knowledge needed to excel in today's fast-paced business environment. According to Reed a Executive Secretary can earn from £40,000 to £50,000 in a year depending on qualification, experience, location and other factors. Join our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course and become the indispensable right-hand person every executive dreams of. Key Features This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course Includes: CPD Certified Office Skills: Admin, Secretarial & PA (Executive PA) Course Developed by Specialist Lifetime Access Course Curriculum of Office Skills: Admin, Secretarial & PA (Executive PA) Course: Module 1: Foundational Skills 1.1 Introduction to Personal Assistant 1.2 Telephone Etiquette for Business 1.3 Effective Business Writing 1.4 Enhancing Communication Skills Module 2: Representing the Company 2.1 Advocating for Your Boss and Company 2.2 Excellence in Customer Service Module 3: Organizational Skills 3.1 Organizational Skills 3.2 Successful Planning and Scheduling 3.3 Mastering Time Management Module 4: Record Keeping & Documentation 4.1 Maintaining Records and Filing Systems 4.2 Invoicing and Petty Cash Procedures Module 5: Meeting and Event Management 5.1 Coordination of Meetings and Conferences 5.2 Arranging Travel Logistics 5.3 Introduction to Minute Writing 5.4 Preparing for Minute-Taking 5.5 Understanding the Meeting Structure 5.6 Documenting Meetings, Decisions, and Actions 5.7 Techniques for Minute Taking 5.8 Building Confidence in Meeting Facilitation Module 6: Specialized Roles & Services 6.1 Handling Mail Services and Shipping Learning Outcomes: Understand roles of a PA and key communication techniques. Develop proficiency in business writing and telephone etiquette and Office Skills. Master organisational techniques for effective planning and scheduling. Implement record-keeping systems, including filing and invoicing. Coordinate meetings, conferences, and travel arrangements efficiently. Acquire expertise in minute taking and building confidence in related tasks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking. Moreover, this course is ideal for: Individuals aspiring to administrative and secretarial roles. Employees seeking to enhance their office management capabilities. Professionals looking to upgrade their organisational skills. Individuals preparing for roles as executive PAs. Staff wanting to refine their communication and representation techniques. Anyone who wants to know more about Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Requirements There are no requirements needed to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. We welcome individuals from all backgrounds and levels of experience to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Career path After finishing this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking are: Personal Assistant Executive Secretary Administrative Coordinator Office Manager Event Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in British Sign Language 1 to 1 Tutor Support Included | Accredited by Signature| Ofqual Regulated | Interactive Training | Step by Step Guideline This qualification is designed to enable learners to develop their skills to communicate with Deaf people using British Sign Language (BSL) in a range of everyday situations. The qualification will allow learners to participate in longer and more varied conversations than at Level 1. The course will develop communication in BSL about real life, routine, and daily experiences. The learner will be able to deal with most routine communication and have enough understanding of grammar to cope with some non-routine communication. Learners should be taught a number of regional variations in sign language. The course specification has been designed to be consistent with the National Language Standards at Level 2. **This course is distributed under the Lead Academy licence.** Accredited by Signature Ofqual Regulated, Nationally Recognised Qualification Qualification: Signature Level 2 Certificate in British Sign Language (RQF) Level 2 Certificate in British Sign Language is suitable for those who: Wish to achieve language skills at an intermediate level to improve communication with Deaf people Are Deaf and wish to gain a qualification in their native language Are family, friends and colleagues of Deaf people Want to progress from Level 1 study in BSL, and who may want to progress to more advanced levels of study in BSL at a later date Are studying for personal development. Level 2 Certificate in British Sign Language is suitable for all ages, including pre-16 Meet the Trainer Adam Linsdell Hello. My name is Adam and I am a British Sign Language Teacher. I am Deaf and have been using British Sign Language since I was a teenager. My personal experience of Deafness was my primary reason for learning BSL and why I have such a deep passion for this beautiful and expressive language. I have studied BSL to NVQ Level 6 and trained to become a teacher, enabling me to achieve my dream of teaching BSL in my local community. This opportunity has enabled me to work with the local Deaf community, building strong relationships and links. I have taught sign language throughout Cambridge, teaching at Anglia Ruskin University, Cambridge Regional College, Cambridgeshire Deaf Association and Cottenham Village College. Usually, I teach face to face but during lockdown my classes moved online - this has been a new experience and a great opportunity for me and my learners. Level 2 Certificate in British Sign Language, Winter 2022 Class starts February 2022 Weekly via Zoom with 1 face to face session Day & Time: This Will be confirmed soon, please register your interest. Level 2 BSL Qualification Full Specification Venue: Zoom Online Teacher: Adam Linsdell Progression routes On completion of Signature Level 2 Certificate in British Sign Language, a wide range of further qualifications is available, including: Signature Level 3 Certificate in British Sign Language Signature Level 4 Certificate in British Sign Language Signature Level 4 Certificate in British Sign Language and Introduction to Interpreting Signature Level 6 NVQ Certificate in British Sign Language Nationally Recognised Qualification: After successfully passing the official exam you will achieve Ofqual regulated nationally recognised Level 2 Certificate in British Sign Language Qualification that is valued by all the employers and academic institutes in the UK. Official Exam You will be assessed remotely via an online zoom exam that you can take from the comfort of your own home. When you will be ready for the exam there is an additional registration fee of £199 to book the official exam. **This course is distributed under the Lead Academy licence.** Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Theme 1 - Everyday Conversation (mandatory) Describe what a person, animal or object looks like - family, age, name, hair, size, ethnic groups, clothes, religion, materials, pattern and colours Describe a person's behaviour, personality, characteristics or feelings. Describe what an animal looks like and how it behaves Describe what you do at school, college or work as part of your daily routine. Express an attitude or opinion / like or dislike Describe an event or activity that has taken place in the past or is due to happen in the future Describe activities that you do regularly in the home or for leisure, the places that you go, your home and address Describe everyday illnesses, health, treatment and hospital Theme 2 - Eating & Drinking Describe different types of meals, drinks and food types Describe how you would prepare a meal using the relevant utensils and ingredients Describe a time you have been for a meal with friends, where you went, what you ordered, what the food was like and how you paid Give your views on eating and drinking e.g. breakfast and main meal Compare two different foods or drinks e.g. snacks, fruit, vegetables, sweets and taste Express an opinion on different payment methods, restaurant staff or an experience you may have hadExpress an opinion on different payment methods, restaurant staff or an experience you may have had Theme 3 - Shopping & Spending Describe the different types of shops, payment methods, receipts and refunds, budgeting etc Explain how you pay for different services e.g. money, cards, cheque, paypal Ask for the price of things and comment on whether this is expensive, reasonable,cheap etc Discuss your experiences ordering online / e-shopping Compare two or more things you have bought by size, cost, quality and how easy it was to get Give your opinions about current and past shopping experiences Theme 4 - Travel and Holidays Describe buying a ticket and travelling to different places Describe how you felt when travel arrangements went wrong e.g. there was a breakdown or accident Describe your experience of the hotel, B&B or campsite. What facilities did it have? Was it good or bad? Discuss activities / places that you have visited on holiday Compare two or more holidays or journeys you've been on Give your opinion about current and past holiday experiences - complaints, compliments, weather and transport Obtain Your Certificate

The aim of this module is to provide a comprehensive understanding of international tourism, including its historical development, current trends, economic, social, cultural, political, and environmental impacts.  After the successful completion of the course, you will be able to learn about the following, Differentiate between International tourists and Domestic tourists. Understand Tourism Dimensions. Know about the Economic importance of tourism. Appreciate the Factors influencing travel. Explore the factors influencing the location of tourism. Understand the tendency of people travels. This program is designed to provide students with a comprehensive understanding of international tourism and its multifaceted impacts on economies, societies, cultures, politics, and the environment. Through a series of interactive and engaging lectures, discussions, case studies, and group projects, students will gain insights into the complex and dynamic nature of the tourism industry and its challenges and opportunities in the globalized world. In the first few weeks of the program, students will explore the historical development of international tourism and the factors that have contributed to its growth and evolution. They will also analyze current trends in international tourism, such as the rise of sustainable tourism, the impact of technology, and the changing preferences and behaviours of tourists. Additionally, students will critically examine the economic impacts of tourism, including its role in job creation, foreign exchange earnings, and economic development, as well as the potential negative consequences such as overreliance on tourism, leakage, and seasonality. The aim of this module is to provide a comprehensive understanding of international tourism, including its historical development, current trends, and economic, social, cultural, political, and environmental impacts.  VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to International Tourism Self-paced pre-recorded learning content on this topic. Introduction to International Tourism Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Travel agents Tour operators Hotel and restaurant managers Destination marketers Event planners Policymakers in the tourism and hospitality sectors Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The Hotel Management Diploma Certificate offers a comprehensive understanding of the hospitality industry, covering key aspects such as hotel operations, front office management, housekeeping, food and beverage operations, service quality management, marketing in travel and tourism, and customer satisfaction. Learning Outcomes: Gain an overview of the hospitality management and hotel industry. Understand the processes involved in selection, recruitment, and training within the hospitality industry. Learn effective management techniques for front office operations, housekeeping, engineering, and security. Acquire knowledge of food and beverage operations management. Develop skills in managing service quality and customer satisfaction in the hospitality industry. Explore marketing strategies and their application in travel and tourism businesses. Understand the accounting practices relevant to the hospitality industry. Why buy this Hotel Management Diploma Certificate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Management Diploma Certificate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Management Diploma Certificate course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Hotel Management Diploma Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Hotel Management Diploma Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Management Diploma Certificate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Hotel Management Diploma Certificate Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Assignment Assignment - Hotel Management Diploma Certificate 00:00:00

4 in 1 Receptionist: Reception Bundle Improve your knowledge and enhance your skills to succeed with this Receptionist: Reception bundle. This Receptionist: Reception bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Receptionist: Reception Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Hotel Receptionist Course Course 02: Hotel Management with Hotel Receptionist and Hospitality Management Course 03: Professional Telephone Receptionist Course Course 04: Office Admin and Receptionist Skills All the courses under this Receptionist: Reception bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Receptionist: Reception bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Receptionist: Reception bundle, you can achieve your dreams and train for your ideal career. This Receptionist: Reception bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 4 premium courses' Receptionist: Reception bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! ****Course Curriculum**** Course 01: Hotel Receptionist Course Module 1: Introduction to Reception and Receptionist Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Module 11: Marketing in Travel and Tourism Business Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Assessment Process Once you have completed all the modules in this Bundle course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Receptionist : Reception bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Receptionist : Reception bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Unlock your potential and step into the dynamic world of leisure management with our meticulously designed training program. Whether you're an aspiring professional or a seasoned expert looking to broaden your horizons, our course offers the perfect blend of theoretical knowledge and practical insights to propel your career forward. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Leisure Management Training course, learners will gain a broad understanding of the leisure industry, including travel, tourism, and recreation. They will learn how to plan and provide leisure services, ensuring they meet customer needs and expectations. The course covers marketing strategies to promote leisure activities and services effectively. Students will also learn about health, safety, and welfare standards, ensuring a safe environment for both customers and staff. The curriculum includes human resource management, focusing on recruiting, training, and managing staff within the leisure industry. Leadership skills are developed to prepare learners for managing teams and leading projects. Additionally, the course teaches how to manage and maintain leisure facilities and handle operations in hotels and lodging. Overall, the training equips learners with the skills needed to successfully run and manage various aspects of leisure services. Course Curriculum Module 01: Introduction to Leisure Management Module 02: Travel, Tourism and Leisure Module 03: Planning for Leisure Services Module 04: Marketing of Leisure and Recreation Module 05: Health, Safety and Welfare Module 06: Human Resource Management in Leisure Industry Module 07: Leadership in Leisure Industry Module 08: Managing and Maintaining a Leisure Facility Module 09: Managing Hotel and Lodging Learning Outcomes: Understand core concepts in Introduction to Leisure Management. Explore connections between Travel, Tourism, and Leisure. Develop skills for Planning Leisure Services effectively. Learn strategies for Marketing Leisure and Recreation. Implement Health, Safety, and Welfare protocols. Manage Human Resources in the Leisure Industry. Cultivate Leadership in Leisure Industry settings. Oversee operations of a Leisure Facility. Manage Hotel and Lodging operations efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leisure managers seeking foundational knowledge. Tourism professionals expanding into leisure management. Facility managers enhancing operational skills. HR specialists in the leisure industry. Marketing professionals targeting leisure and recreation. Career path Leisure Centre Manager Tourism Development Officer Hotel Manager Recreation Facility Manager Health and Safety Officer Human Resources Manager in Leisure Industry Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Being an effective Executive Personal Assistant requires more than keeping a diary in order and filtering emails. It’s about understanding the nuances of modern executive support—anticipating needs, managing communications, and mastering the fine art of discretion. This course offers the structured knowledge and proven techniques needed to function as a trusted gatekeeper, confident organiser, and right-hand support to senior professionals. Through expertly designed modules, learners will gain a solid grasp of time management strategies, executive correspondence etiquette, travel coordination protocols, and essential digital tools used in today’s corporate environments. Whether you're assisting one individual or managing the schedules of an entire leadership team, this course lays out the steps clearly, with no fluff—just the knowledge needed to run a tight ship behind the scenes. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Executive PA Module 02: Effective Administration Skills Module 03: Business Etiquette Telephone Skills Module 04: Representing Company the Boss Module 05: Mail Services Module 06: Traveling Arrangements Module 07: Meeting Conferences Module 08: Business Writing Communication Skills Module 09: Record Keeping Organisational Skills Module 10: Planning and Scheduling Learning Outcomes: Master communication and interpersonal skills for executive-level interactions. Demonstrate exceptional administrative competence to enhance office efficiency. Exhibit professional telephone etiquette and company representation. Manage mail services and travel arrangements with precision and finesse. Organize and coordinate meetings and conferences seamlessly. Develop proficient business writing and organizational skills. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Administrative professionals seeking career advancement. Individuals aspiring to become executive personal assistants. Jobseekers looking to acquire versatile office management skills. Those interested in the executive support industry. Anyone wishing to enhance their communication and organization abilities. Individuals seeking specialized training in executive assistance. Career path Executive Personal Assistant Administrative Manager Office Coordinator Corporate Travel Coordinator Meeting and Event Planner Business Communication Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Advanced Level 5 Diploma With Hard Copy QLS Certificate | 11 CPD Courses & Free PDF Certificates | Lifetime Access | Tutor Support

>> Level 5 Hospitality Management << The Level 5 Hospitality Management course is the study of the hospitality industry. A certificate in the subject may be awarded either by a university college dedicated to the studies of hospitality-management, online educational sites or a business school with a relevant department. This Level 5 Hospitality Management course is a comprehensive online course that will provide you with a complete understanding of the Hospitality management sector and your key roles within it. This position of a hospitality manager requires a service-minded professional attitude. Enrol in our Level 5 Hospitality Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your professional development. Our course will help you arm yourself with the qualities you need to work towards your dream job in hospitality management. Learning Outcomes Brief understanding about the Hospitality Industry. Know the importance of Travel and Tourism Learn the causes Influencing Hospitality Industry Growth and Change. Understand marketing management in hospitality & tourism. Learn the process of managing Accounting in Hospitality. Know about Restaurant Operations. Understanding the Balance Sheet and the P&L Statement. Learn how to manage Budgets. Why Choose This Level 5 Hospitality Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Level 5 Hospitality Management Free Courses: Course 01: Level 4 Logistics Management Course 02: Level 2 Certificate in Travel and Tourism ***Other Benefits of Level 5 Hospitality Management Course *** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 5 Hospitality Management Course] Course Curriculum Of Level 5 Hospitality Management Module 01: An Overview of the Hospitality Industry Module 02: Travel and Tourism Module 03: Forces Affecting Growth and Change in the Hospitality Industry Module 04: Understanding Marketing Management in Hospitality & Tourism Module 05: Understanding the Management of Food and Beverage Operations Module 06: Understanding Accounting in Hospitality Module 07: Restaurant Operations Module 08: Balance Sheet and the P&L Statement Module 09: Budgets >--------------------< Assessment Method After completing each module of the Level 5 Hospitality Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 Hospitality Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Our entirely Level 5 Hospitality Management programme offers vital teachings and industry insights to both beginners to the sector and current employees. Whether you want to get your first job in hospitality or advance to a higher level of leadership. Requirements There are no specific requirements for this Level 5 Hospitality Management Course because it does not require any advanced knowledge or skills. Career path Candidates who finished our Level 5 Hospitality Management may pursue a wide range of vocations, including: Director of Maintenance Director of Marketing Director of Operations Director of Sales Event Planner