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£100
£100
On-Demand course
All levels
The administrative and support staff role extends far beyond mere clerical duties nowadays. As stated by the International Association of Administrative Professionals, it's a fact that in 2023 alone, about 18 million administrative and secretarial roles will be filled worldwide. This figure proves the increasing relevance of roles in this domain, demonstrating a clear and present demand. But are you qualified enough to shine in this competitive field? You will be with our Admin, Secretarial & PA - QLS Level 5 Diploma.
Dedicated to providing an all-around understanding of the industry, this online course lays the foundation with modules on Personal Assistant and Admin Support, Office Administration, and Effective Administrator Skills. Then, we take you deeper into the core competencies required by modern businesses worldwide. You'll acquire expertise in crucial areas such as Business Telephone Skills, Business Etiquette, and Representing Your Boss and Company. Plus, gain efficiency in Mail Services, Travel Arrangements, and Meeting Organization, which are vital to smooth business operations.
In addition, this course ensures you'll never miss a beat in today's fast-paced business world. Stay ahead with modules on Time Management, Diary Management, and Note-taking. According to a report by McKinsey Global Institute, professionals spend almost 20% of their time looking for internal information or tracking down colleagues for help. With our course, you can become the solution to this problem, an irreplaceable asset to your organisation. Upgrade your professional profile with our Admin, Secretarial & PA - QLS Level 5 Diploma today. Stand out, and make your mark.
12-in-1 Exclusive Bundle:
Course 01: Admin, Secretarial & PA at QLS Level 5
Course 02: Paralegal Training
Course 03: Basic Business Communication Skills
Course 04: Document Control
Course 05: Touch Typing Essentials
Course 06: Information Management
Course 07: Business Development Training
Course 08: Workplace Confidentiality
Course 09: Meeting Management Online
Course 10: Lesson Planning for Teaching
Course 11: Microsoft Office Bundle
Course 12: Certificate in CV Writing and Interview Skills
Learning Outcomes:
Develop expertise in administrative, secretarial, and PA roles as per QLS Level 5 standards
Acquire foundational knowledge of paralegal duties and responsibilities
Enhance verbal and written business communication skills for diverse settings
Gain proficiency in document control and management techniques
Attain proficiency in touch typing, improving speed and accuracy
Understand and implement effective information management strategies
Utilise complex writing strategies to create business papers that are professional
Prioritise and maintain workplace confidentiality while handling sensitive data
This Admin, Secretarial & PA at QLS Level 5 course discusses the essential roles and responsibilities of personal assistants, administrative support personnel, and secretaries. Beginning with an overview of the functions of Personal Assistants and Admin Support Assistants (Module 01), learners will be introduced to the foundational aspects of office administration (Module 02) and key traits that make an effective administrator (Module 03). This course also explores the crucial functions of a receptionist (Module 04), effective business telephone communication (Module 05), and strategies to represent your boss and company professionally (Module 06).
As learners progress, they'll acquire the etiquette required for business interactions (Module 07) and understand the intricacies of mail services and shipping (Module 08). Applicable aptitudes are further enhanced as participants learn to coordinate travel arrangements (Module 09), organise meetings and conferences efficiently (Module 10), manage diaries and take notes proficiently (Module 11), all while mastering the art of time management (Module 12). This comprehensive course ensures participants have the skills to excel in administrative and PA roles.
Course Curriculum:
Course 01: Admin, Secretarial & PA at QLS Level 5
Module 01: Overview of Personal and Administrative Support Roles
Module 02: Fundamentals of Office Management
Module 03: Essential Administrator Abilities
Module 04: Dive into Reception Roles and Responsibilities
Module 05: Professional Telephone Communication Techniques
Module 06: Acting on Behalf of Your Superior and Organization
Module 07: Professional Workplace Manners
Module 08: Handling Postal and Shipment Tasks
Module 09: Coordinating Travel Plans
Module 10: Setting Up Meetings and Conferences
Module 11: Managing Calendars and Effective Note-taking
Module 12: Strategies for Efficient Time Use
***And 11 More Exclusive Courses***
Why Choose Imperial Academy?
Fully Online Training
QLS Endorsed & CPD Accredited Certificate
No Time Limits. Study at Your Own Pace
Expert Instructors
Audio Visual Training
Up-to-date Curriculum and Valuable Guidelines
160 CPD hours/points Accredited by CPD Quality Standards
This Admin, Secretarial & PA - QLS Level 5 Diploma bundle is suitable for the following:
Individuals aspiring to begin a career in administrative, secretarial, or personal assistant roles.
Existing administrative professionals seeking to enhance their wisdom and climb the career ladder.
Entrepreneurs or small business owners who manage their administrative tasks.
Individuals transitioning careers and seeking versatile and transferable skills.
Graduates or students looking to gain a competitive edge in the job market with certified qualifications.
Anyone can enrol in this Admin, Secretarial & PA - QLS Level 5 Diploma course.
Executive Assistant: £30,000 - £45,000 per annum
Office Manager: £25,000 - £40,000 per annum
Personal Assistant: £25,000 - £40,000 per annum
Secretary: £20,000 - £35,000 per annum
Administrative Coordinator: £20,000 - £30,000 per annum
Receptionist: £18,000 - £25,000 per annum
Hard Copy QLS Certificate - Included
Digital Certificate - Included
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