Description

The administrative and support staff role extends far beyond mere clerical duties nowadays. As stated by the International Association of Administrative Professionals, it's a fact that in 2023 alone, about 18 million administrative and secretarial roles will be filled worldwide. This figure proves the increasing relevance of roles in this domain, demonstrating a clear and present demand. But are you qualified enough to shine in this competitive field? You will be with our Admin, Secretarial & PA - QLS Level 5 Diploma.

Dedicated to providing an all-around understanding of the industry, this online course lays the foundation with modules on Personal Assistant and Admin Support, Office Administration, and Effective Administrator Skills. Then, we take you deeper into the core competencies required by modern businesses worldwide. You'll acquire expertise in crucial areas such as Business Telephone Skills, Business Etiquette, and Representing Your Boss and Company. Plus, gain efficiency in Mail Services, Travel Arrangements, and Meeting Organization, which are vital to smooth business operations.

In addition, this course ensures you'll never miss a beat in today's fast-paced business world. Stay ahead with modules on Time Management, Diary Management, and Note-taking. According to a report by McKinsey Global Institute, professionals spend almost 20% of their time looking for internal information or tracking down colleagues for help. With our course, you can become the solution to this problem, an irreplaceable asset to your organisation. Upgrade your professional profile with our Admin, Secretarial & PA - QLS Level 5 Diploma today. Stand out, and make your mark.

12-in-1 Exclusive Bundle:

Course 01: Admin, Secretarial & PA at QLS Level 5

Course 02: Paralegal Training

Course 03: Basic Business Communication Skills

Course 04: Document Control

Course 05: Touch Typing Essentials

Course 06: Information Management

Course 07: Business Development Training

Course 08: Workplace Confidentiality

Course 09: Meeting Management Online

Course 10: Lesson Planning for Teaching

Course 11: Microsoft Office Bundle

Course 12: Certificate in CV Writing and Interview Skills

Learning Outcomes:

Develop expertise in administrative, secretarial, and PA roles as per QLS Level 5 standards

Acquire foundational knowledge of paralegal duties and responsibilities

Enhance verbal and written business communication skills for diverse settings

Gain proficiency in document control and management techniques

Attain proficiency in touch typing, improving speed and accuracy

Understand and implement effective information management strategies

Utilise complex writing strategies to create business papers that are professional

Prioritise and maintain workplace confidentiality while handling sensitive data

Course Description

This Admin, Secretarial & PA at QLS Level 5 course discusses the essential roles and responsibilities of personal assistants, administrative support personnel, and secretaries. Beginning with an overview of the functions of Personal Assistants and Admin Support Assistants (Module 01), learners will be introduced to the foundational aspects of office administration (Module 02) and key traits that make an effective administrator (Module 03). This course also explores the crucial functions of a receptionist (Module 04), effective business telephone communication (Module 05), and strategies to represent your boss and company professionally (Module 06).

As learners progress, they'll acquire the etiquette required for business interactions (Module 07) and understand the intricacies of mail services and shipping (Module 08). Applicable aptitudes are further enhanced as participants learn to coordinate travel arrangements (Module 09), organise meetings and conferences efficiently (Module 10), manage diaries and take notes proficiently (Module 11), all while mastering the art of time management (Module 12). This comprehensive course ensures participants have the skills to excel in administrative and PA roles.

Course Curriculum:

Course 01: Admin, Secretarial & PA at QLS Level 5

Module 01: Overview of Personal and Administrative Support Roles

Module 02: Fundamentals of Office Management

Module 03: Essential Administrator Abilities

Module 04: Dive into Reception Roles and Responsibilities

Module 05: Professional Telephone Communication Techniques

Module 06: Acting on Behalf of Your Superior and Organization

Module 07: Professional Workplace Manners

Module 08: Handling Postal and Shipment Tasks

Module 09: Coordinating Travel Plans

Module 10: Setting Up Meetings and Conferences

Module 11: Managing Calendars and Effective Note-taking

Module 12: Strategies for Efficient Time Use

***And 11 More Exclusive Courses***

Why Choose Imperial Academy?

Fully Online Training

QLS Endorsed & CPD Accredited Certificate

No Time Limits. Study at Your Own Pace

Expert Instructors

Audio Visual Training

Up-to-date Curriculum and Valuable Guidelines

CPD

160 CPD hours/points Accredited by CPD Quality Standards

Who is this course for?

This Admin, Secretarial & PA - QLS Level 5 Diploma bundle is suitable for the following:

Individuals aspiring to begin a career in administrative, secretarial, or personal assistant roles.

Existing administrative professionals seeking to enhance their wisdom and climb the career ladder.

Entrepreneurs or small business owners who manage their administrative tasks.

Individuals transitioning careers and seeking versatile and transferable skills.

Graduates or students looking to gain a competitive edge in the job market with certified qualifications.

Requirements

Anyone can enrol in this Admin, Secretarial & PA - QLS Level 5 Diploma course.

Career path

Executive Assistant: £30,000 - £45,000 per annum

Office Manager: £25,000 - £40,000 per annum

Personal Assistant: £25,000 - £40,000 per annum

Secretary: £20,000 - £35,000 per annum

Administrative Coordinator: £20,000 - £30,000 per annum

Receptionist: £18,000 - £25,000 per annum

Certificates

Hard Copy QLS Certificate - Included

Digital Certificate - Included

Course Images

Admin, Secretarial & PA at QLS Level 5 Diploma

By Imperial Academy

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