This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans
Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Level 5 Health and social care course might help you get there! Expand your expertise with high-quality training and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Health & Social Care at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD to make your skill development and career progression substantial & easier than ever! The Level 5 Health and social care course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! With this comprehensive Level 5 Health and social care course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPD after completing this course. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content & activities Assessments that measure higher-level thinking & skills Complete the Diploma in program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction What is Health & Social Care? Healthcare Overview Who provides Healthcare? Who provides social care? Healthcare vs Social Care Why is Health & Social Care a valuable career? Summary Module 02: Communication and its Relevance The necessity of Communication in Health & Social Care Communication in the context of Caregiving Strategies for overcoming communication barrier Summary Module 03: Rights and Responsibilities as a Health and Social Care Worker Role of Health & Social Care Workers Additional Duties of Workers Can carers be charged for support? Ways to Improve Quality of Service Information Sources Summary Module 04: Role as A Caregiver and Healthcare Professional Values promoted by workers Freedom of choice Rights of service users Independence Summary Module 05: Working in Health & Social Care; Promoting Equality, Diversity and Rights Understand concepts of equality, diversity and rights The benefits of diversity Summary Module 06: Important Principles and Policies The legal responsibility Other duties and principles Needs Summary Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Doctor-Patient Confidentiality or Implementation of P.L.R.C An Overview of the Health & Social Care Act 2012 Worker's Roles and Responsibilities Changes made through Health & Social Care Act 2012 Summary Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Mental Capacity & Mental Health Legislations Overview of the Act Principles of the Act The duties and responsibilities of interveners and guardians Adults with Incapacity (Scotland) Act 2000 Module 09: Safeguarding Vulnerable Individuals Safeguarding Who are vulnerable individuals? Dealing with safeguarding issues What Is Abuse? Types and Signs of Abuse Summary Module 10: Health and Safety Responsibilities Understanding Potential Hazards Route of Entry Adverse Effects Injury or Harm Illness Poor Standards of Care Summary Module 11: Risk Management What is risk? Principles of Working with Risk Summary Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the course exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Are you the right candidate for this course? Anyone interested in learning more is advised to take this course. This course will help you understand the topic thoroughly and enable you to understand the basic concepts. Enrollment in this care course is open to everybody. You can access the course materials from anywhere in the world; there are no restrictions. You should enrol in this course if you: Wish to gain a better understanding of the topic. Already working in this field and want to learn more. Is a student pursuing a relevant field of study? Looking for a job in the industry. Requirements The Level 5 Health and social care program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allow you to study at your speed and grow a quality skillset. Career path Enrolling on this course Care can lead you to the following career paths: Adult Social Worker Healthcare Assistant Mental Health Nursing Assessor Lecturer Care Coach Occupational Safety and Health Specialist Coordinator of Loss Control Manager Risk Manager Loss Control Manager Environmental Engineer Certificates Certificate Accredited by CPD Digital certificate - £10 Diploma in Health and Social Care at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPD Upon finishing the Health and social carecourse, you need to order to receive aCertificate Accredited by CPD that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Employees in the construction sector who operate at heights need to understand the risks to their health and safety as well as their legal obligations. There are numerous risks associated with working at height, so it's critical to take the appropriate precautions in order to work carefully and safely. For people who are overseeing or working at height, there is a comprehensive training course called Working at Height. You will gain knowledge about HSE law, personal protective equipment, legal requirements for employers and employees, and much more. The most frequent reasons for falls from heights, how to recognize and assess health and safety hazards at work, and what to do in an emergency are all covered in this Working at Height course. You will also receive detailed instructions on construction safety, including how to carry out comprehensive risk assessments and put in place an efficient emergency rescue plan. Key Features: This Working at Height - Level 3 CPD UK Accredited Course Includes: This Working at Height Course is CPD Certified Developed by Specialist Lifetime Access This course on Working at Height is intended for employees, supervisors, and anyone else who conducts work near excavations or at an elevated height. It outlines all of the possible dangers associated with this kind of employment as well as the best ways to avoid any situations that can result in fatalities or serious injuries. After completing the Working at Height course, students will be equipped with the information and skills necessary to conduct risk assessments, utilize the proper equipment, and adhere to all UK legislation that are in place to protect people from the risks associated with working at heights. This material is organized into three thorough modules that don't require any prior knowledge to comprehend or finish. Course Curriculum: Working at Height - Level 3 CPD UK Accredited Module 1: Overview, Guidelines, and Responsibilities This lesson gives information on the most frequent occurrences that occur in the UK and explains what is meant by "Working at Height." We also examine the legal obligations that companies and employees have when it comes to this kind of labor, as well as the UK legislation (WAHR 2005) that control it. Module 02: Evaluation and Preventive Measures The complete process of applying risk assessment to planned work where height-related tasks must be completed is covered in Working at Height Module Two. It describes the various kinds of risks you can face and how to lessen the likelihood that someone would suffer harm. Module 3: Using Equipment to Work at Heights The course looks at the various kinds of equipment that a worker might need to employ when working at a height in Working at Height Module Three. This results in recommendations for the safest operation of equipment like scaffolding and MAWPs, as well as important inspection standards for equipment like podium stairs and step-ladders. Learning Outcomes Working at Height - Level 3 CPD UK Accredited: Understand regulations governing Working at Height, demonstrating legal compliance and accountability. Assess potential risks and apply preventive measures in various height-related scenarios. Identify and proficiently use appropriate equipment for safe work at elevated locations. Demonstrate responsibility by adhering to safety standards and workplace regulations. Evaluate working conditions and implement effective strategies to mitigate height-related hazards. Develop a comprehensive understanding of responsibilities related to working at heights. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Working at Height - Level 3 CPD UK Accredited course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Working at Height. Moreover, this course is ideal for: Construction workers Maintenance personnel Health and safety officers Supervisors in various industries Facilities management staff Requirements There are no requirements needed to enrol into this Working at Height - Level 3 CPD UK Accreditedcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Working at Height course. Career path After finishing this Working at Height course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Working at Heightare: Window cleaning: £37,000 - £40,000 per annum Construction worker: £27,000 - £28,000 per annum Firefighting: £25,000 - £27,000 per annum bricklaying: £21,000 - £37,000 per annum Roofing: £25,000 - £45,000 per annum Certificates Digital certificate - Included Will be downloadable when all lectures have been completed.
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about healthy and fitness Understand the core competencies and principles of healthy and fitness Explore the various areas of healthy and fitness Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and fitness coach 25% healthier today - certified happiness coach program online Course Master the skills you need to propel your career forward in healthy and fitness. This course will equip you with the essential knowledge and skillset that will make you a confident health and fitness coach and take your career to the next level. This comprehensive daily happiness course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this daily happiness course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective healthy and fitness practice and equip you with the essential skills, confidence and competence to assist you in the healthy and fitness industry. You'll gain a solid understanding of the core competencies required to drive a successful career in healthy and fitness. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for health and fitness coach or for people who are aspiring to specialise in healthy and fitness. Enrol in this daily happiness course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive daily happiness course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this healthy and fitness can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This daily happiness course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This daily happiness course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This daily happiness course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum How Can You Start Being a Little Bit Healthier Today Thank you for taking the course! The value we hope to offer is motivation to try 00:03:00 Complete health is physical, mental, emotional, and spiritual 00:05:00 Starting with physical health, then emotional, mental, and spiritual 00:03:00 You are not perfect and you can work towards perfection 00:06:00 Physical Health Habits for Daily Maintenance of the Beautiful Body You Have What is measured gets improved. Track your diet and active calories each day! 00:05:00 I use My Fitness Pal to track everything I eat now and all exercise and weight 00:06:00 80% of your weight is eating. 20% of your weight is exercise 00:03:00 80% of your base energy comes from exercise, 20% from eating 00:01:00 Eat the minimum you need to be full 00:02:00 Think about each bite you take while you eat instead of focusing on the next 00:02:00 Commit to a daily active activity that you are willing to do 00:02:00 The simple benefits of weight training and building a weight lifting habit 00:03:00 The awesome amount of energy you get from doing cardio 00:04:00 Try drinking more water before and during every meal 00:01:00 How to beat your crazy cravings 00:03:00 Why you should not be a quitter in your workouts 00:03:00 Emotional Health for Noticing, Accepting, and Enjoying Your Feelings Each Day Emotions and feelings are like thoughts that the body has 00:05:00 Being aware of what you are feeling inside is the first step to emotional health 00:02:00 When you do good, you feel good. When you do wrong, you feel bad 00:03:00 Taking responsibility for your feelings means they are never anyone else's fault 00:08:00 This too shall pass. Accepting bad feelings when they come up and enjoying good 00:02:00 Learning the simple art of smiling, especially when you are down 00:02:00 Creating Positive Mental Health Habits and Ways of Thinking Get your engine started first thing in the morning 00:04:00 Ending your day like a champion 00:02:00 I am never upset for the reason I think I am 00:10:00 How to stop hurrying and enjoy each moment 00:13:00 Walking a Spiritual Path for Consistent Growth in All Health Areas Presence and paying attention to now makes taking care of yourself very easy 00:04:00 The spiritual practices that work for me today 00:07:00 Spiritual growth, don't only do it alone 00:02:00 Spiritual practice is the only hope I have for influencing my mind 00:08:00 Religion focuses on the spiritual experience of another. Spirituality is yours 00:03:00 Bonus lectures How to travel in time and find happiness now 00:19:00 How to be a good husband when your wife is pregnant based on what works for me 00:23:00 How I found happiness in life by seeing beyond and into death 00:18:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Food Hygiene and Safety refers to a set of food manufacturing techniques aimed at reducing biological food hazards through safe and clean operations in order to protect public health from foodborne diseases. Food safety is a management system used by the food industry to help make sure that hazards are kept to an acceptable level. This Level 2 Food Hygiene & Safety course will teach you how to maintain good hygiene practices among employees and sanitary practices at production sites, both of which are critical factors in preventing food contamination. If you work as a manager or supervisor in the catering industry, this Level 2 Food Hygiene & Safety course is perfect for you. It will assist you in exploring daily core responsibilities, such as implementing the fundamentals of a food safety management system. This Level 2 Food Hygiene & Safety course covers all of the most popular topics to help you advance in the professional world and be a better fit for your chosen Food purity & Safety career. As a result of the Level 2 Food Hygiene & Safety program, your professional development will improve. As you may be aware, effective Food purity and Safety skills are critical because they develop professionalism and generate trust in the workplace. After completing our Food Hygiene & Safety training, you will be more productive and successful. Learning Outcomes After completing this Level 2 Food Hygiene & Safety course successfully, you will be able to: Obtain a thorough understanding of food hygiene and safety precautions. Validate a thorough understanding of the law and regulations governing food safety in the United Kingdom. Determine the risks and hazards of food storage, transportation, and planning. Implement and maintain a strong food safety system at work. Maintain a clean workplace, practice good personal hygiene, and set a high standard for all employees. Demonstrate excellent knowledge of food temperature control. Describe the food safety control system in the workplace. The Level 2 Food Hygiene & Safety course, on the other hand, covers all of the most recent topics in order to bring you up to speed with the most recent job market developments and make you a better match for your chosen vocation. Your skill sets will improve as a result of taking this excellent Food Hygiene & Safety course, which covers topics ranging from basic to advanced. The Level 2 Food Hygiene & Safety course was created by experts with people looking for work and generated as part in mind. Your career will benefit from the Food hygiene and Safety Course. Professionalism and trust in the workplace are fueled by effective food hygiene and safety. Why Choose Level 2 Food Hygiene & Safety from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Food Hygiene & Safety Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Food Hygiene & Safety course. Others Included in this Level 2 Food Hygiene & Safety Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Level 2 Food Hygiene & Safety course ] This comprehensive Level 2 Food Hygiene & Safety course will provide learners with an in-depth knowledge of best food sterility practices to ensure their business is ranked at a national five-star level. Enrol yourself on this Level 2 Food Hygiene & Safety course and learn how to conduct food safety, efficiently train your employees, and implement and track a proper food safety system at work that reduces food danger hazards, controls contamination, and maintains a high standard of hygiene. By completing this Level 2 Food Hygiene & Safety course, you will get Learn what is expected of food businesses and food handlers in terms of maintaining high food sterility & safety standards. Understand food sterility & safety laws to avoid illness, fines, and possible jail time. Ability to maintain good food hygiene and ensure the safety of employees and customers To summarise, taking this Level 2 Food Hygiene & Safety course is a great way to advance your career. So, what are you holding out for? Enrol in this course immediately! Detailed course curriculum of this Course: Module 1: Introduction to Food Hygiene General Principles of Food Hygiene Food Hygiene for Product Quality and Safety Personal Hygiene Hygiene and Training of Personnel Module 2: Food Safety- An Introduction Basic Concepts of Food Safety Importance of Food Safety The Principal Responsibility of Operators in Ensuring Food Safety Module 3: Food Hygiene and Safety Legislation in the UK The Food Safety Act (1990) Codes of Practice Food Safety (General Food Hygiene) 1995 Food Safety (Temperature) Regulations 1995 Food Standards Agency Module 4: Food Safety Management (HACCP) Origins of HACCP Objectives of HACCP Benefits of Using HACCP The Seven Principles of HACCP The Opportunity of HACCP Module 5: Nature and Origin of Food Contamination Physical Contamination Chemical Contamination Microbial Contamination Allergenic Contamination of Food Cross Contamination Module 6: Controlling Contamination Food Purchasing and Storage Food Preparation and Cooking Food Refrigeration Food Service and Delivery Module 7: Bacterial Food Poisoning Salmonellas Staphylococcus Aureus Bacillus Cereus Botulism Escherichia Coli Module 8: Non-Bacterial Food Poisoning Chemical Food poisoning Poisonous Plants Animals Toxins Viruses Module 9: Storage and Temperature Control of Foods Dry Foods Refrigerated Products Dairy Products Fresh Meats, Poultry, and Seafood Frozen Foods Module 10: Cleaning and Disinfection Chemical Disinfectants Use of Heat Dry Cleaning Cleaning-in-Place (CIP) Foam cleaning Cleaning Minor Equipment Assessment Method After completing each module of the Level 2 Food Hygiene & Safety, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 2 Food Hygiene & Safety course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Food Hygiene & Safety course is ideal for: Food Safety Manager Factory Manager or Supervisor Catering Manager Head Chef Senior food retailers Health & Safety Advisor Restaurant Manager Restaurant and Café owners Kitchen Managers Supervisors or Managers of fast-food outlets and takeaways Supervisory food handlers Requirements There are no specific requirements for this Level 2 Food Hygiene & Safety course because it does not require any advanced knowledge or skills. Career path This Level 2 Food Hygiene & Safety course will prepare you for a variety of employment choices; here are a few examples: Inspector of Food and Safety, Safety and Hygiene Advisor, Restaurant Manager, Head Chef, Food Safety Manager, Food Safety Officer. Certificates Certificate of completion Digital certificate - Included
Description: Human Resource Management is part of a business that deals with managing the performance of employees in an organisation or business. The primary responsibility of this department is to ensure that employees are following the policies and systems of the business. To become part of the human resource management, you need to learn how to deal with employees, colleagues or contractors. Since the primary concern of this department is about organisation system and relationship, you have to learn how to implement these to all the manpower of your organisation. This course will be providing all the necessary lessons on human resource management and how to successfully help the development of the business you are part of. Who is the course for? Human Resources Management officers who want to learn more about their department. People who have an interest in knowing about human resources management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in HR Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Consultant Human Resource Officer Labour Relations Officer Recruitment and Hiring Manager Relations Manager. Introduction To HR Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Diploma in Human Resource Management 00:00:00 HR and Leadership INTRODUCTION 00:30:00 WHAT MAKES A GREAT LEADER? 01:00:00 HOW TO INSPIRE YOUR TEAM 01:00:00 HOW TO INCENTIVIZE THE RIGHT WAY 01:00:00 HOW TO INCREASE YOUR CHARISMA AND AUTHORITY 01:00:00 HOW TO DEAL WITH A CRISIS 01:00:00 IS IT BETTER TO BE FEARED OR LIKED? 01:00:00 DEALING WITH DISSIDENTS 01:00:00 CREATING TEAMS AND ENCOURAGING TEAMWORK 00:30:00 UNDERSTANDING CHARACTERS AND CHOOSING THE RIGHT PERSON 00:30:00 THE 10 MOST POWERFUL TIPS FOR LEADERS 00:30:00 CONCLUSION 00:15:00 HR and Employee Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Onboarding Preparation 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Creating an Engaging Program 01:00:00 Module Seven - Following Up with New Employees 01:00:00 Module Eight - Setting Expectations 01:00:00 Module Nine - Resiliency and Flexibility 00:30:00 Module Ten - Assigning Work 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Management Course: Millennial Onboarding- Activities 00:00:00 HR and Employee Motivation Module One - Getting Started 01:00:00 Module Two - A Psychological Approach 01:00:00 Module Three - Object-Oriented Theory 01:00:00 Module Four - Using Reinforcement Theory 01:00:00 Module Five - Using Expectancy Theory 01:00:00 Module Six - Personality's Role in Motivation 01:00:00 Module Seven - Setting Goals 01:00:00 Module Eight - A Personal Toolbox 01:00:00 Module Nine - Motivation on the Job 01:00:00 Module Ten - Addressing Specific Morale Issues 01:00:00 Module Eleven - Keeping Yourself Motivated 00:30:00 Module Twelve - Wrapping Up 00:30:00 HR Management: Employee Motivation- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in HR Management 00:30:00 Final Exam Final Exam- Advanced Diploma in HR Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The course will provide you with an understanding of various teaching strategies, methods and approaches to deal with and control a classroom of children with special needs. You will also gain knowledge of how to create a whole school assessment policy as well as the duties and obligations of a board of management and a school's shadow support teacher. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Explain the statutory and regulatory context for SEN Exhibit your understanding of the varied special education needs Recognise the teaching and learning difficulties in children with special needs Know how to assist children with learning problems Understand how to apply the techniques and approaches for children with special needs Identify the best ways to create inclusive SEN policies and procedures for schools Recognise the management board's functions and duties Identify the national minimum standards for residential special schools Understand how to provide personalised learning help for each child Understand child safeguarding and child abuse Demonstrate the legal framework and standards for child safeguarding Identify the main organisations and tips for child safeguarding Know how to design an effective assessment of children in need Level 3 SEN Teaching Assistant and Child Safeguarding Course Overview If you want to advance your career in this field by learning more about the duties of a teaching assistant or simply want to support children with special educational needs, this Level 3 SEN Teaching Assistant and Child Safeguarding Course Online is for you. The Special Educational Needs and Disability Code of Practice outline the standards that teachers must abide by and places statutory and legal responsibility upon local governments, educational institutions, and instructors to address SEN in the pupils they support or teach. This course will assist you in upholding the code and provide you with the teaching techniques to help children with special needs realise and achieve their full potential. You will also learn how to provide individualised learning assistance to each child and gain an understanding of the national minimum standards for residential special schools. Finally, you will acquire knowledge about child safeguarding, its legal framework, standards, and recognition, as well as the key organisations and tips for child safeguarding. Upon successful completion of this Level 3 SEN Teaching Assistant and Child Safeguarding Course Online, you will be able to build your expertise as a SEN teaching assistant and acquire extensive knowledge about child safeguarding to safeguard vulnerable children in society. Who should take this course? This Level 3 SEN Teaching Assistant and Child Safeguarding Course Online Course is primarily aimed at: SENco SEN tutor SEN teaching assistant Aspiring SEN teaching assistant Healthcare Assistant Social care workers Learning support assistant Parents of children with learning disabilities Anyone associated with the SEN teaching industry This course is, however, not limited to a particular profession or line of work. Anyone looking to advance their understanding of SEN and child safeguarding, whether for personal or professional reasons, can take this course. Entry Requirements There are no academic entry requirements for this Level 3 SEN Teaching Assistant and Child Safeguarding Course Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Level 3 SEN Teaching Assistant and Child Safeguarding Course Online Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction to Level 3 SEN Teaching Assistant and Child Safeguarding Course Online Introduction to Level 3 SEN Teaching Assistant and Child Safeguarding Course Online Communication Interaction Difficulties in Children with SEN Communication Interaction Difficulties in Children with SEN Cognition Learning Difficulties Cognition Learning Difficulties Social, Behavioural and Emotional Health Difficulties Social, Behavioural and Emotional Health Difficulties Sensory and Physical Needs Sensory and Physical Needs Legislation and Principles Legislation and Principles Information, Advice and Support Information, Advice and Support Working Together Working Together Early Years Providers Early Years Providers EYFS EYFS Primary Secondary Education Primary Secondary Education Further Education Further Education Preparation For Adulthood Preparation For Adulthood EHC Assessments and Plans EHC Assessments and Plans Equality, Diversity Inclusion Equality, Diversity Inclusion SEN Children Young People in Specific Circumstances SEN Children Young People in Specific Circumstances Disagreement Resolutions Disagreement Resolutions Understanding Child Safeguarding Understanding Child Safeguarding Child Abuse Child Abuse Legal Framework for Child Safeguarding Legal Framework for Child Safeguarding Recognition of Children in Need Recognition of Children in Need Effective Assessment of Children in Need Effective Assessment of Children in Need Safeguarding Arrangements Safeguarding Arrangements Child Safeguarding Standards Child Safeguarding Standards Key Organisations and Tips for Child Safeguarding Key Organisations and Tips for Child Safeguarding Recording Information Recording Information Conclusion to Level 3 SEN Teaching Assistant and Child Safeguarding Course Online Conclusion to Level 3 SEN Teaching Assistant and Child Safeguarding Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Businesses that don't control their costs don't stay in business. How well are you doing? Is everyone in your organisation sufficiently aware of costs, managing them effectively and maximising opportunities to reduce them? If there is scope for improvement, this course will help get you back on track. It will demonstrate that cost reduction is so much more than cost control and cost cutting. True cost management is about being aware of costs, seeking to reduce them through good design and efficient operating practices whilst taking continuing action on overspending. This course will develop the participants' skills in: Being aware of costs at all times Seeking cost reduction from the start (including life-cycle costing) Appraising projects / production to identify and take out risk Understanding real budgeting Using techniques such as ZBB and ABC where appropriate Ensuring cost reports lead to action Managing a cost reduction process that delivers Benefits to the organisation will include: Identification of cost reduction and business improvement opportunities Better reporting and ownership of costs Greater awareness and control of everyday costs 1 Introduction - the cost management process The risks of poor cost control Capital and revenue costs The importance of cost awareness The importance of cost reduction Cost management - the key aspects How to build a cost management and control process checklist for your areas of responsibility 2 Cost removal - taking out costs Cost awareness Costs of poor design / poor processes Value engineering Removing redundant costs 3 The need for commercial, technical and financial appraisals Understand the problems before cash is committed and costs incurred Making the effort to identify commercial and technical risk The time value of money - DCF techniques for long term projects Cost models for production processes and projects Costing models - project appraisals The use of spreadsheets to identify sensitivity and risk How to focus on risk management 4 Budgeting - proper budgeting challenges costs The philosophy of the business - are costs an issue? The importance of having the right culture The need for detailed business objectives Budgetary control measures Designing budget reports - for action 5 Zero-based budgeting (ZBB) - the principles Much more than starting with a clean sheet of paper What ZBB can achieve The concept of decision packages - to challenge business methods and costs Only necessary costs should be incurred A review of an operating budget - demonstrating what ZBB challenges and the costs it may lead to being taken out 6 Awareness of overheads and other costs Definitions of cost - direct and indirect Dealing with overheads - what is meant by allocation, absorption or apportionment? The apparent and real problems with overheads Different ways of dealing with overheads Review of overhead allocation methods and accounting and reporting issues 7 Overheads and product costing Activity-based costing (ABC) - the principles Where and how the ABC approach may be helpful Know the 'true' cost of a product or a project Should you be in business? Will you stay in business? Identifying weaknesses in a traditional overhead allocation How ABC will help improve product or service costing Identifying which products and activities should be developed and which abandoned 8 Cost reduction culture The need for cost reports What measures can be used to identify over-spends as early as possible Cost control performance measures and ratios 9 Design of cost control reports Reports should lead to action and deliver Selecting cost control measures which can be acted upon Practice in designing action reports 10 Course summary - developing your own cost action plan Group and individual action plans will be prepared with a view to participants identifying their cost risks areas and the techniques which can be immediately applied to improve costing and reduce costs