Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Customer Service This course provides the learner with essential skill-building to better serve customers and enhance the organization service delivery.The learner will be able to develop key behaviours and master responses to produce customer happiness and loyalty while achieving a better brand image.After the successful completion of the course, you will be able to learn about the following; Understand the importance of having a customer service policy in a hospitality setting Understand how to promote a customer-focused culture with a high level of service delivery Understand how to identify customer needs and evaluate their level of satisfaction Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Customer Service Representative Customer Service Manager Marketing Manager Marketing and Sales Team Public Relations Manager Company Secretary Corporate Leader Team leader
Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Food and Beverages Operations The course provides extensive concepts, principles and skills to effectively manage the food and beverages operations of a commercial restaurant or hotel. The learner will be able to understand the operations, roles involved and standard procedures for a memorable meal experience for the customer. After the successful completion of the course, you will be able to understand the following; Nature and underlying dynamics of the food and beverages sector Understand different roles and responsibilities within the food and beverages sector Effective meal preparation and serving techniques Restaurant menu design and management Beverages, types, legal aspects of beverages served in the hospitality sector The UK legal framework for beverages provision Internal operations of restaurant, kitchen including the purchasing function Restaurant inventory Mangement and stock control Techniques to reduce the cost of food offered in a restaurant Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate to the following audience. CEO, Director, Manager, Supervisor Hospitality Manager Operations Director/Manager Food and Safety Manager Restaurant Manager Executive Chef Food Inspector
Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Food Safety and Hygiene The course explores the essential concepts, involved standards and measure to ensure effective food safety and hygiene protocols.The course focus on the responsibilities of an organisation in relation to ensuring food hygiene, the structure of the commercial and catering services sector, the responsibilities of organisations and describes the benefits of good hygiene and the hazards of poor hygiene.After the successful completion of the course, you will be able to learn about the following; Understanding the responsibilities of an organisation for ensuring hygiene Understanding issues associated with food safety Understanding food safety management procedures AccreditationAll MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Hospitality Manager Food and Safety Manager Restaurant Manager Chef Food Inspector
Transgender Awareness and Understanding giving you a good overview of all trans issues, pronouns, workplace equality and so much more
A popular 6-week Mindfulness Meditation and Dynamic Breathing course that provides participants with tools to support them in an increasingly challenging world.
Start your journey in the cloud computing revolution-what, why, and how!
In this course, we will understand the absolute basic concepts of programming. Learn essential C# scripting for game development by building 20+ mini projects. We will also build 2D games with Unity and C#, and master C# by building these games with Unity.
Tai Chi Progressive Course for Beginners, Intermediate and Advanced students and all those interested in Tai Chi and QiGong
Are you ready to elevate your professional status and share your insights on a larger scale? Join hundreds of business professionals who have transcended the usual career boundaries by becoming published authors through our program. The Book Boss Bootcamp is designed specifically for business professionals who want to grow their authority and companies by writing a quality business book. Using our 16-year proven blueprint, this course will guide you step-by-step through the process of writing and completing your book in just 30 days. What You’ll Experience in The Book Boss Bootcamp: Streamlined Process: Our proven Book Boss Blueprint will guide you from scattered ideas to a polished manuscript in just 30 days. Immediate Application: Start applying simple, actionable steps right away. Each day of the course brings you closer to your goal, with clear instructions that make the process manageable—even if you're busy. Expert Support: Gain insights and strategies honed over 16 years, tailored to help you write effectively and efficiently. Avoid common pitfalls with our expert guidance, ensuring your writing enhances your professional image without overwhelming your schedule. Community Interaction: Connect with a vibrant community of like-minded professionals. The support and feedback from peers who are on the same journey can make all the difference. Success Stories: Sarah T., Attorney turned Coach: Used the Book Boss Blueprint to write her first book on holistic divorce coaching, establishing her as a key influencer in her field. John D., Marketing Consultant: Doubled his client base after publishing his innovative marketing strategies, thanks to the streamlined processes he learned with us. Lisa G., Business Coach: Saw her book become part of business curriculums at major universities, significantly expanding her professional network and influence. This is more than just a writing course—it’s a career transformation tool. Don’t miss out on the chance to turn your expertise into a powerful legacy. Sign up today and join the list of business professionals growing their businesses by writing a book.
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