Transform workplace dynamics with our Conflict Resolution & Anger Management course. Gain expert skills in navigating and resolving conflicts, managing anger, and fostering a collaborative environment. Elevate your team’s productivity and morale by mastering these essential workplace competencies.
The Management Skills Training for New Managers is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Management Skills Training for New Managers consists of several modules that take around 9 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction to the Essential Skills Introduction 00:09:00 Self-Assessments 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming Together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:09:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:00:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:00:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Management Skills Training for New Managers 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
In today’s dynamic business landscape, effective leadership is essential for guiding teams, managing change, and driving organisational success. This Advanced Diploma course offers a thorough exploration of leadership principles and management strategies tailored for those aiming to elevate their influence within organisations. From understanding foundational leadership theories to mastering communication and negotiation techniques, the course covers a broad spectrum of skills necessary to inspire high-performance teams and foster a positive workplace culture. Participants will also gain insight into critical areas such as talent management, succession planning, and risk management, ensuring a well-rounded grasp of leadership responsibilities. Alongside developing emotional intelligence and conflict management capabilities, learners will refine their ability to handle office politics tactfully and maintain ethical standards within a corporate environment. Practical modules on business process management and essential software tools further support participants in enhancing organisational efficiency and decision-making. This course is designed for professionals keen to advance their leadership expertise with content that is accessible and relevant in today’s digital and evolving work environment. Key Features CPD Certified Organisational Leadership - Advanced Diploma course Instant e-certificate Fully online, interactive Organisational Leadership - Advanced Diploma course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discover the nuances of motivation, the alchemy of high-performance teams, and the orchestration of change. From mastering the delicate dance of communication to navigating the tumultuous waters of conflict, every aspect of organisational leadership finds its rightful place in our curriculum. Moreover, we don't just scratch the surface; we dive into the very heart of organisational leadership excellence. Explore the realms of emotional intelligence, risk management, and corporate responsibility. And as a cherry on top, immerse yourself in the realm of digital proficiency with modules covering Microsoft Word, Excel, and PowerPoint. With our programme, you don't just learn about organisational leadership; you become the embodiment of it, ready to carve your path in the ever-evolving landscape of organisational leadership brilliance Course Curriculum Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21:Microsoft Word, Excel, PowerPoint Learning Outcomes: Understand key concepts in management and organisational leadership theories comprehensively. Enhance performance through improved management techniques and organisational leadership strategies effectively. Develop high-performance teams and motivate employees efficiently for productivity. Demonstrate effective communication, negotiation, and conflict resolution skills adeptly. Implement organisational change, risk management, and corporate responsibility ethically. Utilise Microsoft Office tools proficiently for business process management. Accreditation All of our courses, including this Organisational Leadership - Advanced Diploma course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Organisational Leadership. Certification Once you've successfully completed Organisational Leadershipyour course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Organisational Leadership course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Organisational Leadership - Advanced Diploma course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Organisational Leadership - Advanced Diploma course is ideal for: Entry-level managers seeking advanced leadership skills development. Mid-career professionals aiming to enhance managerial and leadership competencies. Aspiring leaders in various industries looking to advance their careers. Individuals interested in developing skills in talent management and succession planning. Those wishing to excel in communication, negotiation, and conflict resolution. Requirements Learners do not require any prior qualifications to enrol on this Organisational Leadership course. You just need to have an interest in Organisational Leadership. Career path After completing this Organisational Leadership - Advanced Diploma Course you will have a variety of careers to choose from. The following job sectors of Organisational Leadership - Advanced Diploma are: Team Leader Human Resources Manager Project Manager Operations Manager Business Development Executive Corporate Social Responsibility Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.