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Diploma in Management Skills
By Skill Up
(9)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
10 hours 20 minutes
All levels
Description
Master the skills of management and become an efficient manager with the Diploma in Management Skills course. Understand and upgrade your essential skills set of handling and managing your office effectively.
Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Introduction to the Essential Skills | |||
▶ | Introduction | 🕐 00:09:00 | |
▶ | Self-Assessments | 🕐 00:04:00 | |
▶ | The Mind of the Lean Leader | 🕐 00:07:00 | |
▶ | Values & Culture | 🕐 00:07:00 | |
▶ | Worthy Values | 🕐 00:08:00 | |
Responsibilities: Communication, Boundaries and Delegation | |||
▶ | Horizontal Communication | 🕐 00:10:00 | |
▶ | Delegation | 🕐 00:10:00 | |
▶ | Boundaries | 🕐 00:09:00 | |
Developing Employee Skills | |||
▶ | Basic Skill Trainings | 🕐 00:08:00 | |
▶ | Skill Building Example | 🕐 00:11:00 | |
Motivating Your Team Members | |||
▶ | Power of Purpose | 🕐 00:07:00 | |
▶ | Life Cycles and Motivation | 🕐 00:22:00 | |
▶ | Situational Motivatoin | 🕐 00:15:00 | |
▶ | Situational Motivatoin Stimulus Control | 🕐 00:05:00 | |
▶ | Intrinsic Motivation | 🕐 00:16:00 | |
Coaching and Communication Skills | |||
▶ | Manager as Coach | 🕐 00:04:00 | |
▶ | Intro to Coaching Skills | 🕐 00:07:00 | |
▶ | Body Language | 🕐 00:08:00 | |
▶ | Rephrasing | 🕐 00:08:00 | |
▶ | Empathy | 🕐 00:08:00 | |
▶ | Acknowledging | 🕐 00:04:00 | |
▶ | Silence | 🕐 00:04:00 | |
▶ | Brainstorming together | 🕐 00:05:00 | |
Difficult Conversations - Giving and Receiving Feedback | |||
▶ | Giving Feedback | 🕐 00:08:00 | |
▶ | Receiving Feedback | 🕐 00:07:00 | |
Discipline - Justice, Discipline and Self-Control | |||
▶ | Discipline and Justice | 🕐 00:10:00 | |
▶ | Discipline Process | 🕐 00:10:00 | |
▶ | Solving behavior problems | 🕐 00:06:00 | |
▶ | Standard Work | 🕐 00:13:00 | |
▶ | Leader Standard Work | 🕐 00:07:00 | |
Team Formation and Organization | |||
▶ | Team Roles | 🕐 00:08:00 | |
▶ | Team Structure | 🕐 00:11:00 | |
▶ | Defining Terms | 🕐 00:10:00 | |
▶ | Stages of Team Development | 🕐 00:09:00 | |
▶ | The Agenda | 🕐 00:10:00 | |
Team Facilitation & Decision Making | |||
▶ | Team Facilitation Why | 🕐 00:10:00 | |
▶ | Facilitation Skills 1 | 🕐 00:08:00 | |
▶ | Facilitation 2 | 🕐 00:09:00 | |
▶ | Enron & The Abilene Paradox | 🕐 00:09:00 | |
▶ | Decision Styles | 🕐 00:14:00 | |
▶ | Consensus Reaching | 🕐 00:09:00 | |
Conflict Resolution | |||
▶ | Conflict Resolution Principles | 🕐 00:11:00 | |
▶ | Conflict Resolution Model | 🕐 00:09:00 | |
▶ | Dialogue Introduction | 🕐 00:05:00 | |
▶ | Dialogue Behavior | 🕐 00:12:00 | |
Keeping Score and Goal Setting | |||
▶ | Developing Your Team Members | 🕐 00:07:00 | |
▶ | Scorecards | 🕐 00:13:00 | |
▶ | Targets & Objectives 1 | 🕐 00:09:00 | |
▶ | Targets & Objectives 2 | 🕐 00:09:00 | |
Problem Solving Process Improvement | |||
▶ | Attitudes of Problem Solving | 🕐 00:12:00 | |
▶ | Root Cause | 🕐 00:07:00 | |
▶ | PDCA Problem | 🕐 00:10:00 | |
▶ | A3 Problem Solving | 🕐 00:13:00 | |
▶ | Skill of Brainstorming | 🕐 00:12:00 | |
Improving Your Work Process | |||
▶ | Processes and Capabilities | 🕐 00:11:00 | |
▶ | Customer Requirements | 🕐 00:11:00 | |
▶ | Process Definition | 🕐 00:12:00 | |
▶ | Work Process Maps | 🕐 00:17:00 | |
▶ | Waste | 🕐 00:16:00 | |
▶ | Management Waste | 🕐 00:08:00 | |
▶ | Variance Analysis | 🕐 00:12:00 | |
Mock Exam | |||
Mock Exam - Diploma in Management Skills | 🕐 00:20:00 | ||
Final Exam | |||
Final Exam - Diploma in Management Skills | 🕐 00:20:00 | ||
Order Your Certificate | |||
Order Your Certificate | 🕐 00:00:00 |
About The Provider
Skill Up
(9)
Skill Up presents a rigorous online education experience, helping you obtain industry-relevant skills certified by the world’s...
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