49176 Courses delivered On Demand

The Technical Coordinator Course is designed to guide learners through the essential building blocks of successful product and stakeholder management, delivered in a structured and accessible format. It begins by laying the groundwork in product management, classification, planning, and pricing strategies—before navigating through branding, channels, and marketing basics. Each module builds upon the last, ensuring a clear grasp of how products evolve and how their value can be assessed, communicated, and maintained. Alongside the product-focused modules, the course explores stakeholder engagement with equal depth—covering theories, mapping, communication strategies, and long-term relationship management. Learners will also develop a sharper understanding of financial analysis and communication skills, positioning themselves to handle multi-faceted coordination roles in various sectors. Whether overseeing product planning or managing stakeholder interests, this course presents a well-structured route into the key responsibilities of a technical coordinator. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Product Management Module 02: Product Classification Module 03: Developing the Product Plan Module 04: New Product Development Module 05: Levels of a Product and Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product and Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics of Marketing for Products Module 10: Financial Analysis for Product Management Module 11: Stakeholder Theories Module 12: Stakeholder Mapping Module 13: Building Strong Business Relationships With Stakeholders Module 14: Stakeholder Engagement Module 15: Stakeholder Engagement Through Effective Communication Module 16: Monitoring and Evaluating the Engagement Module 17: Communication Skills Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Technical Coordinator training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Technical Coordinator training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Whether you're aiming to work independently or offer services through a growing cleaning company, this Area Cleaner Training Course is designed to give you a solid grounding in the responsibilities and methods of modern cleaning professionals. From understanding the nuances of domestic, office, and commercial cleaning to learning about safe chemical use, equipment, and even how to handle non-routine waste—this course covers the job from every relevant angle. You'll also explore the business side of things, with clear guidance on planning, launching, and managing a cleaning business. From marketing and sales to staff management and customer satisfaction, the modules are shaped to support both aspiring area cleaners and those looking to scale a cleaning service. Whether you’re brushing up or starting from scratch, this course provides the insights needed to move forward confidently in a structured, professional setting. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: An Introduction to the Cleaning Job Module 02: The Diversity of Cleaning Jobs Module 03: Cleaning Equipment, Products and Clothing Module 04: House Cleaning Module 05 Food Kitchen and Commercial Kitchen Cleaning Module 06 Bathrooms and Toilets Module 07 Office Cleaning Module 08 Cleaning External Surfaces and Areas Module 09 Dealing with Non-Routine Waste Module 10 Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11 Starting a Cleaning Business and Planning for it Module 12 Running the Business with Quality Service Module 13 Customer Satisfaction Module 14 Management of Staff Module 15 Marketing, Advertising and Sales Module 16 Expansion Management Module 17 Business Insurance, Tax and Additional Equipment Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Area Cleaner training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Area Cleaner training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Effective Home Care Practices Course is tailored for those seeking a deeper understanding of the essential responsibilities and standards expected within the health and social care sector. Whether you're already involved in care work or simply looking to broaden your knowledge, this course offers a clear and structured exploration of vital topics—from communication and equality to safeguarding and legal responsibilities. Every module has been carefully arranged to reflect the realities of providing high-quality support in home care settings, ensuring that learners gain a well-rounded view of their role and responsibilities. Covering subjects such as promoting dignity, respecting individual rights, and understanding ethical frameworks, the course delivers valuable insights into what it means to work in a supportive and respectful care environment. Learners will also examine the significance of professional boundaries, risk awareness, and policies designed to protect vulnerable individuals. With a focus on clarity and relevance, this course offers content that is as informative as it is accessible, making it ideal for anyone serious about building knowledge in modern home care practice. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care: Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Effective Home Care Practices training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Effective Home Care Practices training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Customer Support Engineer Apprentice Course is designed to develop essential skills for anyone aiming to excel in customer service and technical support roles. This course offers a thorough introduction to effective telephone communication, covering everything from phone etiquette and managing calls to building rapport and handling challenging conversations. Learners will also gain insight into key business practices such as mail services, invoicing, and record keeping, ensuring they understand the operational side of customer support within an organisation. Alongside technical communication, the course focuses on critical organisational and planning skills to improve efficiency and customer satisfaction. With modules dedicated to business writing, customer relationship management, and scheduling, learners will be well-prepared to handle a variety of customer interactions and administrative tasks confidently. Whether dealing with inbound or outbound enquiries, this course provides a solid foundation for those looking to enhance their professional communication and support capabilities in a remote learning format. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Engineer Apprentice training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Understanding risks and how to effectively assess them is essential for any professional aiming to safeguard organisational interests and foster sound decision-making. This Risk Assessment Techniques Course provides a clear and methodical approach to identifying, analysing, and evaluating various types of risks across different environments. From financial uncertainties to technological challenges, the course offers a thorough exploration of risk concepts and the processes that help organisations navigate potential hazards with confidence. Designed to deepen your knowledge of risk management fundamentals, this course walks you through each stage—from initial risk evaluation to the implementation of enterprise-level strategies. You will explore the benefits of well-structured risk management and gain insights into managing specific categories, including workplace, financial, and technology risks. Whether you’re involved in business, finance, or technology sectors, this course equips you with the expertise to contribute effectively to risk assessment initiatives within your organisation. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 1: Risk and Types of Risk Module 2: The Risk Evaluation Process Module 3: Risk Analysis & Assessment Module 4: Risk Assessment at Workplace Module 5: Introduction to Risk Management Module 6: Risk Management Process Module 7: Benefits of Risk Management Module 8: Enterprise Risk Management Module 9: Managing Financial Risks Module 10: Managing Technology Risks Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Risk Assessment Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Risk Assessment Techniques training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Import Officer Essentials Course is designed to equip you with the fundamental knowledge and understanding required to confidently manage import and export operations. Covering everything from the basics of international trade to the complexities of logistics and supply chain management, this course provides a clear roadmap for handling the critical elements of importing goods. You will explore topics such as sourcing and procurement, marketing strategies, and documentation procedures, all crucial for a smooth and efficient import process. This course also delves into pricing, payment methods, and shipping procedures, ensuring you grasp the financial and operational aspects involved. Additionally, it covers key areas like supplier relationship management and negotiation techniques to enhance your ability to maintain strong partnerships and secure favourable terms. Perfectly tailored for those aiming to understand the import sector without the need for physical attendance, this course delivers valuable insights through a fully online format, making it an excellent choice for busy professionals and newcomers alike. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Import Export Module 02: Organising the Import Export Operation Module 03: Products for Your Import Export Business Module 04: Sourcing, Purchasing, and Procurement Module 05: Target the Marketing and Find Your Customers Module 06: Introduction to Logistic Management Module 07: Planning Framework for Logistics Module 08: Searching, Marketing, and Distribution Module 09: Documentation and Supply Chain Management Module 10: Pricing, Payment and Shipping Procedure Module 11: Necessary Tools for Trading Module 12: Channels of Distribution Module 13: Supplier Relationship Management Module 14: Negotiation Techniques Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Import Officer Essentials training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Import Officer Essentials training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Unlock the potential of your leadership and management capabilities with our Performance Coaching Techniques Course. Designed for ambitious professionals aiming to refine their influence and drive success, this course explores key concepts from foundational leadership theories to advanced communication and negotiation strategies. Through a carefully structured curriculum, you will gain a deep understanding of how to motivate teams, manage conflict, and foster a culture of high performance that resonates throughout your organisation. Beyond leadership essentials, this course delves into vital organisational skills such as succession planning, business process management, and risk assessment, ensuring you are well-prepared to navigate complex corporate environments. Modules on emotional intelligence, stress management, and handling office politics provide valuable insights to maintain balance and promote ethical leadership. Plus, with practical knowledge of Microsoft Word, Excel, and PowerPoint, you’ll enhance your ability to deliver clear, persuasive communication. This course is the perfect resource to sharpen your coaching techniques and elevate your managerial impact without needing to attend in person. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Performance Coaching Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Performance Coaching Techniques training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Food & Beverage Safety Manager Course is designed to elevate your understanding of the essential elements that govern food and beverage service management. From an introduction to the core principles of food and beverage service to the intricacies of menu setting, this course provides a structured exploration of operational excellence. Learn how effective management of sales, customers, and staff plays a pivotal role in delivering outstanding service and maintaining high safety standards. This course also delves into event management strategies and highlights the key responsibilities expected of a manager in this demanding sector. Perfect for professionals aiming to broaden their knowledge in food and beverage management, the course offers insight into balancing operational demands with customer satisfaction, all while maintaining the highest levels of safety. Delivered fully online, it suits those who prefer flexible learning without the need for physical attendance, making it a smart choice for anyone looking to sharpen their management capabilities in this vibrant industry. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Food and Beverage Service Module 02: Operations in Food and Beverage Management Module 03: Menu Setting in Food and Beverage Service Module 04: Sales, Customers and Staff Module 05: Event Management Module 06: Responsibilities of a Manager Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Food & Beverage Safety Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Food & Beverage Safety Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Dive into the dynamic world of marketing with the Marketing Management Insights Course, designed to sharpen your understanding of essential marketing principles and strategies. This course carefully guides you through the entire marketing landscape — from the fundamentals of marketing to advanced concepts like strategic marketing, market segmentation, and consumer behaviour. Explore how to analyse the marketing environment effectively and develop product and branding strategies that resonate with your target audience. With modules on pricing, marketing channels, and the product life cycle, you’ll gain a clear grasp of how to position products for maximum impact. Beyond theory, this course delves into the nuances of integrated marketing communications, advertising, sales promotion, and the growing influence of direct and digital marketing. Whether you’re interested in personal selling or public relations, the course offers a thorough overview of each area, equipping you with the knowledge to navigate today’s competitive marketplace. Ideal for professionals aiming to refine their marketing acumen or business owners seeking effective promotional strategies, this course provides the insights needed to make informed decisions and drive business success through smart marketing. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Basics of Marketing Module 02: The Marketing Process Module 03: Strategic Marketing Module 04: Marketing Environment Module 05: Market Segmentations Module 06: Consumer Buying Behaviour Module 07: Business Markets and Buying Behaviour Module 08: Marketing Research Module 09: Product Strategy Module 10: Branding Strategy Module 11: Product Life Cycle Module 12: Pricing Strategy Module 13: Marketing Channels Module 14: Integrated Marketing Communications Module 15: Advertising and Sales Promotion Module 16: Personal Selling and Public Relations Module 17: Direct and Digital Marketing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Marketing Management Insights training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Marketing Management Insights training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Elevate your teaching capabilities with our comprehensive 120-Hour TESOL Diploma. Designed for aspiring English language educators, this course equips you with the essential skills for effective TESOL TEFL instruction, from grammar and sentence structure to classroom management and career readiness. Start your journey to becoming a proficient English teacher and open doors to global opportunities. Learning Outcomes Grasp foundational concepts of TESOL TEFL. Master essential English grammar and sentence structures. Develop comprehensive language skills in listening, speaking, reading, and writing. Implement effective classroom management strategies. Create engaging and educational lesson plans. Course Curriculum Introduction to TESOL TEFL Overview of the TESOL field, including historical developments, methodologies, and the global demand for English language education. Teaching Basics Fundamental teaching techniques, focusing on understanding learners' needs and the principles of effective English language instruction. Essential Grammar Knowledge In-depth exploration of English grammar, crucial for teaching and explaining language rules to students of all levels. Sentence Structure Detailed analysis of English sentence structures, essential for helping students construct correct and complex sentences. Language Skills Listening: Techniques to improve students' listening comprehension. Speaking: Strategies to enhance verbal communication skills. Reading: Methods to develop reading fluency and comprehension. Writing: Instruction on teaching writing skills from sentence formation to cohesive paragraphs. Pronunciation: Guidance on teaching accurate pronunciation, stress, and intonation. The Fundamentals of Classroom Management Best practices for managing a classroom effectively, including maintaining discipline and fostering a positive learning environment. Feedback and Correction Techniques for providing constructive feedback and corrections that encourage learning and improvement. Lesson Planning Skills for designing comprehensive lesson plans that meet learning objectives and cater to diverse student needs. Career Readiness Preparation for the TESOL job market, including resume writing, interview skills, and strategies for finding employment globally.