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Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Discover the fascinating world of decentralized trading with Python and DYDX. Build a sophisticated trading bot, harness statistical arbitrage techniques, and automate your trading strategies on the AWS cloud. Gain the skills to navigate the cryptocurrency market and achieve consistent profitability in this comprehensive and hands-on course.

This course provides basic introductory guidance to FinTech. You will be using an easy programming language R to learn some basic statistics in money management. You will also understand how to time the stock market and build tradeable factor-based algorithms from scratch. This course provides some of the most basic rules of thumb and intuition that every successful trader should know.

Course Overview Do you want to know how to rank higher on Google and drive maximum traffic to your website? Are you an aspiring marketing professional or looking to start your own blog? If you answered yes to any of these, then this is the course for you. This SEO Keyword Research Course will take you from a beginner to expert in SEO optimisation in no time. It covers everything you need to know to create winning marketing content, drive audience engagement, and outrank your competitors, with step-by-step guidance on how to use key keyword analysis tools such as Moz and SEMrush. You will learn when and how to use long term and short term keywords, how to conduct competition analysis, determine commercial intent with your keywords, and much more. By the end of the course, you will have an excellent understanding of the types of keywords your target market is using, and how to utilise these words and phrases to boost your website or blog's performance effectively. Generate maximum traffic to your web pages with engaging, SEO-optimised content! What You Will Learn In this Keyword Research Training Course, you will learn how to conduct advanced keyword research to attract more visitors to your web pages and stay one step ahead of your competitors. It is ideal for marketing professionals, copywriters, professional bloggers, and small business owners who want to gain expertise in keyword implementation. Why is Keyword Research Important? Longterm VS Short Term Keywords Keyword Research Tools Determining Commercial Intent How to Conduct Competition Analysis A Guide to Using SEMrush, Moz & Majestic Tips for Creating Winning Marketing Content An Overview of the 4 Types of Keywords Understanding Your Competitors Understanding Your Target Market Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Corporate governance offers abundant opportunities to shape and oversee organisations. In the UK, it's vital for transparency, accountability, and ethics. Demand for experts is rising as companies strengthen governance frameworks. Our course, "The Complete Guide to Corporate Governance," equips you with comprehensive knowledge and practical skills. From capital management to risk analysis, we navigate complex decision-making. Enrol today for a fulfilling career in corporate governance. Get 6 CPD Accredited Courses for only £41 with 6 Free PDF Certificates worth £24! Offer Valid for a Limited Time!! So Hurry Up and Enrol Now!!! Course 01: Corporate Finance: Working Capital Management Course 02: Capital Budgeting & Investment Decision Rules Course 03: Financial Analysis Course 04: Financial Investigator/Fraud Investigator Course 05: Corporate Risk And Crisis Management - Online Course Course 06: Communication Skills Corporate Governance Course Learning Outcomes: Understand the principles and practices of corporate governance. Apply working capital management techniques in corporate finance. Evaluate capital budgeting decisions using investment decision rules. Conduct financial analysis to assess organisational performance and stability incorporate governance. Develop corporate governance skills to become a proficient financial investigator or fraud investigator. Learn corporate risk and crisis management strategies for effective decision-making. Enhance corporate and strategic communication skills as a corporate governance manager. Key Highlights of the Corporate Governance Course: Lifetime Access to All Corporate Governance Learning Resources An Interactive, Online Corporate Governance Course Created By Experts in the Corporate Governance Field Self-Paced and 24/7 Learning Support Free Certificate After Corporate Governance Course Completion The Complete Guide to Corporate Governance Curriculum Breakdown of the The Complete Guide to Corporate Governance Bundle Curriculum Breakdown of Corporate Finance: Working Capital Management Section 01: Course Introduction Section 02: Introduction to Working Capital Management Section 03: Trade Credit and Receivable Management Section 04: Payables Management Section 05: Inventory Management Practices Section 06: Cash Management Practice Curriculum Breakdown of Capital Budgeting & Investment Decision Rules Section 01: Introduction Section 02: NPV Method Section 03: Payback Period Method Section 04: Internal Rate of Return (IRR) Section 05: Evaluating Projects in Different Lives Section 06: Conclusion Curriculum Breakdown of Financial Analysis Section 01: Introduction Section 02: Profitability Section 03: Return Ratio Section 04: Liqudity Ratio Section 05: Operational Analysis Section 06: Detecting Manipulatio Curriculum Breakdown of Financial Investigator/Fraud Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Curriculum Breakdown of Corporate Risk And Crisis Management - Online Course Module 01: Introduction to Risks and Risk Analysis Module 02: Process of Risk Analysis and Management Module 03: Corporate of Risk Management Module 04: Managing Financial Risks Module 05: Introduction to Crisis and Crisis Management Module 06: Crisis Response and Communication Module 07: Incidents Management and Emergency Response Plan Module 08: Crisis Management Team Module 09: Post Crisis Phase Curriculum Breakdown of Communication Skills Module 01: Basic Communication Skills Module 02: Advance Communication (I) Module 03: Advance Communication (II) Module 04: Telephone Etiquette Module 05: Body Language and Effective Communication CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for individuals who are interested in understanding and navigating the complex world of corporate governance. It is suitable for professionals working in corporate management, finance, auditing, compliance, and related fields, as well as individuals aspiring to pursue careers in these areas. Career path Jobs related to this course in the UK: Corporate Governance Officer - £40-60k/year. Risk Manager - £45-70k/year. Compliance Analyst - £30-50k/year. Financial Investigator - £35-55k/year. Corporate Communications Manager - £40-70k/year. Certificates Certificate of completion Digital certificate - Included Get 6 CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £9.99 Get 6 CPD accredited Hardcopy certificate for £9.99 each. The delivery charge of the hardcopy certificate inside the UK is £3.99 each, and international students need to pay £9.99 each to get their hardcopy certificate.

If you want to gain a solid understanding of Energy Saving in Boiler and fast-track your dream career, then take a step in the right direction with this industry-standard, comprehensive Energy Saving in Boiler - Save on Household Expenses course designed by expert instructors. Dedicated tutor support and 24/7 customer support are available to all students with this premium quality Energy Saving in Boiler - Save on Household Expenses course. You can get the help you require and the answers to all your queries throughout the comprehensive syllabus of this course. This premium online course titled Energy Saving in Boiler - Save on Household Expenses ensures your professional development with CPD certification service accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. With this Energy Saving in Boiler - Save on Household Expenses course, success will become a lot easier and enable you to monetise your skills. This course is designed for both part-time and full-time students and can be completed at a pace that suits your learning style. This Energy Saving in Boiler - Save on Household Expenses course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of Energy Saving in Boiler - Save on Household Expenses and allow you to accelerate your career. Who is this Course for? The Energy Saving in Boiler - Save on Household Expenses course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keeping up to date with the latest information, especially the following: Engineers Consultants Energy consultants Practising Engineers HVAC consultant Engineering students Boiler Operators Requirements There are no formal entry requirements for the Energy Saving in Boiler - Save on Household Expenses course, with enrollment open to anyone! Anyone with a knack for learning can enrol on this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Energy Saving in Boiler - Save on Household Expenses course is designed to help you get the job of your dreams or even that promotion you've always wanted! Learn the essential skills and knowledge you need to exceed in your professional life with the help & guidance from our Energy Saving in Boiler - Save on Household course. Course Curriculum Unit 01: Introduction Introduction 00:05:00 Unit 02: Boiler and Boiler Specifications About Boiler and Boiler Specifications 00:12:00 Unit 03: Boiler classification and Systems Boiler classification and Systems 00:24:00 Unit 04: Performance Evaluation of Boiler Performance Evaluation of Boiler 00:13:00 Unit 05: Indirect method of Boiler Efficiency calculation The indirect method of Boiler Efficiency Calculation 00:22:00 Unit 06: Solution of Boiler efficiency by Indirect method The solution of Boiler efficiency by Indirect method 00:17:00 Unit 07: Water treatment of Boiler water Water treatment of Boiler water 00:14:00 Unit 08: Blowdown in Boiler Blowdown in Boiler 00:07:00 Unit 09: Increase Boiler Availability Increase Boiler Availability 00:11:00 Unit 10: Energy Conservation in Boiler Energy Conservation in Boiler 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn the skills of engaging and managing people by enrolling in the HR Assistant Diploma Level 3 course. This course will provide you with an in-depth understanding of human resource management. This part of the job falls under the Human Resources team of the given company, where the HR managers have to match skills against the job available. If these things interest you then you are in luck, as this HR Assistant Diploma Level 3 can teach you more on the subject. The HR Assistant Diploma Level 3 course is focusing on Human Resource Management. In the first section you will learn about how modern day human resource management works, recruiting, interviewing, retention and orientation. You will discover more about following up with new employees, health and safety, discrimination and much more. Next you look into employment law by learning about immigration, rights, termination, transfers and such. Your Learning Goals: Learn the basics of employment law Get step-by-step guidance of performance appraisal Gain a clear understanding of Human Resource Management Learn the full process of HR planning, recruitment and selection Get familiarised with the responsibilities of the HR department, employee motivation theories Kick-start your career as an HR & Employment Law Develop your knowledge on the National Minimum Wage (NMW) and living wage Get a clear understanding on remuneration policy and industrial relations Learn all about immigration, termination and other issues Who is the course for? People who are interested in getting a job in the UK and need to learn about the laws Professionals who want to expand their knowledge about human resource management People who have an interest in knowing about human resource management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the HR Assistant Diploma Level 3 course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path This HR Assistant Diploma Level 3 course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum HR Assistant Diploma Level 3 Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Mock Exam Mock Exam - HR Assistant Diploma Level 3 00:20:00 Final Exam Final Exam - HR Assistant Diploma Level 3 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This course teaches you to prepare for AZ-104 Certification. The course gives you the knowledge to make you Azure ready and become a better Azure administrator. All the changes that were made to AZ-103 by Microsoft to make it AZ-104 are incorporated in this course.

Overview Be a Great Leader From The Start Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Be a Great Leader From The Start Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Introduction 00:02:00 Section 02: Your New Job as a Manager Well Done! 00:02:00 It's a Different Job 00:03:00 You're Scared? Good! 00:02:00 Section 03: Your First 30 Days as a Manager The Manager Mindset 00:03:00 Set Expectations 00:04:00 Get Learning Leadership 00:03:00 Section 04: Shaping Your Own Culture What Is Culture? 00:02:00 Culture of Fairness 00:08:00 Section 05: Managing People People Are Crazy 00:02:00 Mastering One To One Meetings 00:05:00 Are You A Manager Or A Coach? 00:07:00 Section 06: Organisational Psychology Me? A Psychologist? 00:02:00 Emotional Intelligence 00:05:00 Section 07: Essential Processes You Need to Master Mastering Performance Evaluations 00:07:00 Welcoming New Starters 00:07:00 How to Hire a Diverse Workforce 00:06:00 Get The Basics Right Every Time! 00:02:00 Section 08: Conclusion Conclusion 00:02:00 Assignment Assignment - Be a Great Leader From The Start 00:00:00

Unlock your leadership potential with our Leadership & People Management course! Develop key skills, inspire teams, drive success. Enroll now!