6520 Courses in Cardiff delivered On Demand

Conflict might be inevitable—but turning it into organised conversation? That’s where the Conflict Management Mini Bundle comes in. Covering human resources structures, communication skills, organisational tactics, problem solving, and mindfulness, this bundle adds logic to workplace chaos without any incense burning. Whether you’re smoothing office tensions or simply managing competing inbox demands, these modules help you structure how you think, talk, and manage tasks. Calm minds, sharp conversations, and better workplace habits—because arguments rarely send calendar invites in advance. Learning Outcomes: Understand HR processes for workplace support and issue resolution. Learn structured communication skills for various workplace scenarios. Apply problem-solving techniques to interpersonal or team issues. Explore basic mindfulness methods for calm and clarity. Develop organisational habits to manage workflow and stress. Combine HR and communication approaches for smoother interactions. Who is this Course For: HR staff involved in employee conversations or dispute resolution. Team leaders seeking structured thinking in daily management. Office professionals handling internal communication challenges. Admins supporting department heads with workflow organisation. New managers facing people-based problem solving daily. Customer service staff dealing with interpersonal conflicts. Workplace coordinators navigating cross-team communication issues. Anyone interested in clear thinking during workplace disagreements. Career Path: HR Administrator – £26,000/year Workplace Conflict Adviser – £28,000/year Office Manager (Team Focus) – £30,000/year Internal Communications Assistant – £27,500/year Organisation Development Support – £29,500/year Mindfulness Programme Assistant – £25,000/year

The Equality and Diversity Mini Bundle brings together the foundations of fair practice across sectors. With content spanning HR, employment law, occupational therapy, learning disabilities, and equality, it’s the kind of bundle that prefers people be treated like… well, people. Perfect for those shaping or supporting inclusive workforces and services, this collection builds awareness of legislation, individual needs, and organisational structure. From staff induction to therapeutic guidance, each module ties into the broader goal of helping individuals feel respected, seen, and appropriately supported. Learning Outcomes: Understand core equality and diversity principles in structured environments. Learn about HR’s role in fairness and workplace well-being. Explore UK employment law and protected rights frameworks. Gain insight into occupational therapy and tailored approaches. Study learning disability awareness in various settings. Connect legislation with care and people-first policies. Who is this Course For: HR staff managing diversity-related documentation and policies. Support workers assisting individuals with additional needs. Administrators in education or healthcare fields. Managers wanting fair approaches to team leadership. Public sector staff handling accessibility and awareness. Entry-level professionals entering equality-focused roles. Disability service workers refining their core understanding. Anyone aiming to support inclusive service environments. Career Path: Equality and Diversity Officer – £30,000/year HR Assistant – £25,000/year Employment Law Advisor – £34,000/year Occupational Therapy Assistant – £26,500/year Disability Support Worker – £23,500/year Inclusion Policy Administrator – £28,000/year

The Audio Typing Mini Bundle offers the secret sauce behind smooth offices and swift replies. With modules in audio typing, touch typing, time management, Microsoft Word, and self-organisation, this bundle delivers structure with every keystroke—without the faintest whiff of coffee spills. Designed for those who work with headphones on and deadlines looming, it’s ideal for typing professionals aiming to boost speed, accuracy, and organisation. From deciphering audio to structuring your to-do list, this bundle helps you stay one sentence ahead—often literally. Learning Outcomes: Learn to transcribe audio into structured written content. Develop efficient typing habits for better workflow speed. Understand formatting and layout functions in Microsoft Word. Improve time planning through structured daily approaches. Explore methods of boosting professional self-organisation. Connect transcription, planning, and document formatting together. Who is this Course For: Secretaries managing typed records and correspondence. Admin staff working with audio-based note systems. Typists aiming to increase typing speed and structure. Individuals seeking better office and task management. Transcriptionists refining Microsoft Word document skills. Diary managers supporting executives remotely. Office juniors preparing for admin support roles. Anyone needing order between typing and time. Career Path: Audio Typist – £24,500/year Administrative Assistant – £23,000/year Data Entry Clerk – £22,000/year Word Processing Officer – £23,500/year Transcription Support Specialist – £25,000/year Office Coordinator – £26,000/year

The Cookery Mini Bundle serves a tasteful selection of modules across hospitality, food safety, and cultural cuisine. With lessons in kosher cooking, HACCP procedures, food hygiene, catering, and candy-making, it offers a measured approach to the culinary arts—without setting off the smoke alarm. Ideal for those interested in food service with a twist of structure, this bundle focuses on food preparation protocols, cultural awareness, and cleanliness. Whether you're a sweets lover or planning your next hospitality venture, this course keeps it digestible and satisfying. Learning Outcomes: Learn food safety practices in hospitality and catering environments. Understand HACCP procedures for food preparation and storage. Study the principles of kosher dietary guidelines and preparation. Explore hygiene rules for kitchen and service settings. Discover methods for candy production and recipe structure. Apply food safety measures across different service settings. Who is this Course For: Hospitality staff aiming to understand kitchen safety protocols. Catering professionals managing events and food standards. Home cooks interested in kosher culinary concepts. Individuals exploring HACCP and hygiene certifications. Sweet enthusiasts with a love for structured recipes. Staff in school or care kitchens needing safety knowledge. Food entrepreneurs building niche service offerings. Anyone handling food in regulated environments. Career Path: Catering Assistant – £21,500/year Food Hygiene Officer – £25,000/year Hospitality Manager – £28,000/year Kosher Kitchen Assistant – £23,000/year HACCP Compliance Coordinator – £26,000/year Confectionery Production Assistant – £24,000/year

The People Management Mini Bundle is for those managing teams, leading operations, or trying not to shout into the void during a team meeting. Covering team leadership, communication skills, telephone etiquette, operations, and disaster management, this bundle equips learners with structured approaches to keeping teams steady—even when the printer isn't. It’s ideal for those who need to balance people, processes, and priorities without resorting to caffeine overload. Each module sharpens interpersonal understanding while giving thought to structured operational strategies and disaster response handling—all without needing a whistle or clipboard. Learning Outcomes: Learn the fundamentals of leading teams in structured environments. Study effective workplace and interdepartmental communication techniques. Understand telephone etiquette and remote communication clarity. Explore operations planning in organisational contexts. Recognise key steps in disaster response and coordination. Connect leadership with communication and structured management. Who is this Course For: Team leaders overseeing everyday operational processes. Supervisors building clearer communication across teams. Office managers responsible for handling disruptions calmly. Anyone balancing leadership and communication tasks. Admins involved in telephone communication etiquette. Professionals handling team or staff-related coordination. Learners preparing for people-focused leadership roles. Managers dealing with unexpected operational hiccups. Career Path: Team Leader – £30,000/year Office Supervisor – £29,000/year Operations Assistant – £28,000/year Communications Coordinator – £27,500/year Telephone Support Officer – £24,000/year Crisis Response Assistant – £26,000/year

The Payroll Administrator Mini Bundle blends payroll functions with administrative efficiency, giving you the essential building blocks of modern office finance. With modules in payroll, administrative assistance, accounting, data entry, and employment law, this bundle is built for those who enjoy structured tasks and orderly systems. Perfect for professionals managing figures, files, and fine print, the content bridges financial accuracy with administrative order. You'll gain solid knowledge to navigate payroll setups, employment regulations, and reliable data handling—all from your own device, without the clutter of a filing cabinet. Learning Outcomes: Process payroll calculations in accordance with UK standards. Learn core accounting principles and financial recordkeeping. Understand administrative duties across different office settings. Apply accurate and efficient data entry methods. Gain insight into key employment law essentials. Connect payroll functions with wider admin responsibilities. Who is this Course For: Payroll clerks seeking broader administrative understanding. Admin assistants expanding their financial knowledge. Aspiring payroll administrators in any sector. Office workers handling HR and finance duties. Entry-level job seekers in finance or admin. Data entry professionals looking to specialise. HR professionals handling payroll in small businesses. Those exploring employment law and payroll interaction. Career Path: Payroll Administrator – £25,000/year Administrative Assistant – £23,000/year Data Entry Clerk – £22,500/year HR and Payroll Assistant – £26,000/year Junior Accountant – £27,000/year Employment Records Officer – £24,000/year

Nothing says “grown-up” quite like understanding your VAT. The VAT Mini Bundle walks you through Value Added Tax, essential tax knowledge, business law basics, structured report writing, and—because life gets messy—some self-organisation tactics to keep your numbers (and nerves) in check. Whether you’re chasing receipts or wrangling legalese, this bundle puts logic back into numbers. Perfect for early-career finance workers, small business enthusiasts, or anyone tired of pretending to know what ‘input tax’ means. Numbers don’t bite—especially when presented like this. Learning Outcomes: Understand key concepts behind VAT and its applications. Learn tax fundamentals relevant to business and self-employment. Explore basic business law for financial process understanding. Develop structured report writing for financial clarity. Organise documents and tasks using simple organisational methods. Apply structured thinking to legal and financial topics. Who is this Course For: Bookkeeping assistants learning VAT and tax rules. Entrepreneurs managing business records and reports. Finance support staff handling admin for accountants. Tax return helpers needing structured refresher knowledge. Self-employed individuals tracking invoices and taxes. Admin workers supporting financial documentation. Legal secretaries touching on business and tax law. Beginners interested in structured financial writing. Career Path: VAT Administrator – £26,000/year Tax Assistant – £27,500/year Accounts Support Officer – £25,000/year Finance Administrator – £24,000/year Junior Report Writer (Finance Focus) – £23,500/year Business Law Clerk (Entry-Level) – £28,000/year

Description: To work in an office properly, you need to achieve some basic etiquette and communication skills along with your department related skill. Throughout the course, you will know all the essential tips and techniques for maintaining an excellent workforce in your office environment. Like other bundled video course, the present course is divided into several sections and sub-sections. The first section, Introduction to HR concepts, discusses the fundamental HR terms including the employee recruitment, training and managing conflict while the second part Communication Essential describes the proper format of communication. Communication varies based on your purpose. In the Communication course, you will be introduced to business communication, written communication, verbal and non-verbal communication, etc. Then the Professionalism in the Office Skills teaches you the strategies for increasing your professional image. On the other hand, you will know the business etiquette and manner in the Business Etiquette and Professionalism section. Next, the part Thinking Critically helps you to consider any situation critically so that you can take the right decision at the right time. After that, Time Management section guides you to manage your time efficiently. Finally, you will understand the present condition and market position of an organisation to decide the further step for your organisation in The Strategic Planning video lessons. In short, after completing the course, you will learn the essential etiquette for organising a competent workforce. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Essentials Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Essentials Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Human Resources Assistant Introduction Human Resources Assistant FREE 00:10:00 Potential Careers 00:05:00 Attracting and Retaining Employees HRM Overview 00:13:00 Forecasting Demand 00:10:00 Cultural Diversity 00:11:00 Diversity Survey 00:09:00 Recruiting, Selection, and Orientation Job Analysis 00:10:00 Application 00:20:00 Bad Resume 00:05:00 Good Resume 00:12:00 Cover Letter 00:10:00 Selection 00:11:00 Form I-9 00:17:00 Form W-9 00:07:00 Form W-4 00:10:00 Form 1095-B 00:07:00 Compensation and Benefits 00:17:00 Training and Development Personal and Professional Development 00:14:00 Training Evaluation Form 00:12:00 Performance Appraisal Performance Appraisal 00:19:00 Appraisal 00:14:00 Legal Environment of HRM National Labor Relations Act 00:12:00 Labor-Management Relations Act 00:14:00 Occupational Safety and Health Act 00:13:00 Motivating Employees Motivation 00:17:00 Physiological Needs 00:16:00 Motivation-Hygiene Theory 00:12:00 Firm Characteristics 00:22:00 Contemporary Motivation Theory Weakness of Maslow and Herzberg's Theories 00:18:00 Expectancy Theory 00:13:00 Motivation Techniques Management by Objectives 00:17:00 Behavior Modification 00:19:00 Telecommuting 00:20:00 Teams and Teamwork What is a Team? 00:09:00 Stages of Development 00:06:00 Team Cohesiveness 00:09:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Positioning Yourself as a Professional Attitude in the Workplace FREE 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office MRP 00:18:00 Principles of Professional Behavior What is Etiquette? FREE 00:05:00 Always Be Your Best 00:12:00 Always Be Your Best When Meeting and Greeting 00:06:00 Interview Etiquette Types of Interviews 00:07:00 Planning for the Interview 00:07:00 During the Interview 00:13:00 Planning and Attending Business Meetings Types of Meetings 00:06:00 Planning Conference Call Meetings 00:10:00 Meal Meetings 00:09:00 Electronic Etiquette Voicemail 00:08:00 Instant Messaging 00:09:00 Multicultural Etiquette Five Steps to Dealing with Diversity 00:13:00 Facing New Problems The Critical Thinking Process FREE 00:24:00 Group Dynamics 00:17:00 Critical Thinking Methods 00:04:00 Problem Solving Approaches 00:09:00 Establishing the Problem A Identify the Problem 00:08:00 Exploring the Problem 00:06:00 Discovering the Solution Assembling Potential Ideas 00:09:00 Determining the Best Solution 00:04:00 Evaluating Cost and Benefit 00:05:00 Building Your Case 00:02:00 Accepting a Decision Accepting a Decision 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Preparing for the Strategic Planning Process Preparing for the Strategic Planning Process FREE 00:16:00 Establish a Committee 00:06:00 Gather Operational Data 00:13:00 Initiating the Strategic Planning Process Develop a Mission Statement 00:12:00 Develop a Vision Statement 00:06:00 Assess Internal and External Environments 00:12:00 Performing SWOT Analysis 00:08:00 Developing the Strategic Plan Prioritize What the Strategic Plan Will Address 00:03:00 Set Goals and Objective 00:07:00 Develop Strategy for Achieving Goals 00:02:00 Draft the Strategic Plan 00:09:00 Executing the Plan Assign Responsibility and Authority 00:10:00 Establish a Monitoring System 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Operations Management and Business Systems The Operations Management and Business Systems course gives you the skills to manage and improve how a business runs. You will learn how to plan, organise, and control operations to increase efficiency. This course covers everything from supply chain and project planning to managing people, time, and stress at work. You'll also learn how to write better at work and communicate clearly. Whether you work in a small business or a large company, this course helps you handle tasks better and lead with confidence. Course Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills (Learn more about this online course)

Admin Support Training is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into administrative support. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. This course is packed into bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. If you enjoy working in an office environment and would like to get to work quickly, the Admin Support Training is for you. This course will prepare you for entry-level office occupations and is ideal for students who are looking for a program that provides the skills needed for many office positions. In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. You will learn the capacity of the different managers in an organization and how they work together to be able to achieve the goals of the business. Who is this course for? Admin Support Training is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Admin Support Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00