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24 Hours Left! Don't Let Year-End Slip Away - Enrol Now! Boost Your Career By Enrolling In This Concierge Bundle To Overcome Your Challenges! Receive 09 CPD Accredited additional bundle courses for free when you purchase 1 QLS-Endorsed certificate course. If you wish to gain a solid and compact knowledge of Concierge and boost your career, then take a step in the right direction with this industry-standard, comprehensive Concierge bundle of courses, which are well organised. This Concierge package includes 1 Premium The Quality Licence Scheme-endorsed course with 09 additional CPD Accredited courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this Concierge bundle. This Concierge Bundle Package includes: Course 01: Certificate in Concierge at QLS Level 3 09 Additional CPD Accredited Premium Courses - Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Course 02: Travel & Tourism Course 03: Customer Services Coordinator Course 04: Customer Management Training Course 05: Communication Skills Masterclass Course 06: Personal Hygiene Course Course 07: Confidence Building & Assertiveness Course 08: Decision-Making in High-Stress Situations Course 09: Online Time Management Management The course materials for Concierge are designed by experts. With this bundle package, which enables you to monetize your expertise, success becomes much simpler. Master the abilities, equip yourself with the appropriate qualities, and explore your job options in Concierge relevant industries. Your personal development is aided by this premium Concierge package, which has been approved by the Quality Licence Scheme and CPD accreditation. You'll have the freedom to practice at your own pace. Here are some of the key topics you will learn in this course: Understanding the needs and expectations of guests and customers Providing excellent customer service and hospitality Knowledge of local areas and resources, including restaurants, transportation and local events Handling and resolving complaints and difficult situations Maintaining and updating guest information and preferences Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support Here is the curriculum breakdown of main QLS Course of this Concierge bundle: Certificate in Concierge at QLS Level 3 Understanding the Service Types of Concierge Services Necessary Skills for Any Concierge Principles for a Concierge Service Business Delivering Customer Service Concierge Work Environment and Etiquettes Emergency Measures Assessment Process? After completing an online module from bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Concierge at QLS Level 3exams. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for anyone interested in pursuing a career in the hospitality industry, providing top-notch customer service to guests and customers. The course is suitable for the following: Aspiring professionals who have a passion for customer service and hospitality and want to work in hotels, resorts, or high-end residential buildings. Current customer service professionals who want to improve their skills and knowledge and advance in the hospitality industry. Individuals who are interested in working in the hotel, travel or tourism industry and want to learn more about the role and responsibilities. College students or recent graduates who are looking to enter the hospitality industry and gain a competitive edge over other job applicants. Entrepreneurs who are looking to start their own concierge or lifestyle management business. Requirements No prior background or expertise is required for this bundle. Career path Hotel Concierge Residential Concierge Guest Services Representative Lifestyle Manager Visitor Services Coordinator Membership Services Coordinator Guest Relations Specialist In the UK, the typical annual income for these professionals ranges from £25,000 to £60,000, depending on your experience. Certificates Certificate in Concierge at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

This online course on Cycling & Bicycle Maintenance provides a comprehensive guide to keeping your bicycle in top condition. Whether you're a recreational cyclist, commuter, or competitive athlete, this course covers everything you need to know about maintaining your bicycle. From basic repairs to more advanced maintenance techniques, you'll learn how to keep your bike running smoothly and safely. The course is taught through resources that will guide you through the process of maintaining and repairing your bicycle, giving you the confidence to tackle any issue that may arise. With a combination of interactive lessons and exercises, you'll develop the skills you need to keep your bike in top condition, no matter what type of cycling you enjoy. This bundle will cover everything regarding your favourite pastime activity - which bicycle to buy, how to adapt to difficult weather conditions while cycling, maintaining your cycle and getting the most out of your cycling in terms of health benefits etc. So, paddle up and get the wheel running, then? Sign up now! Along with this Cycling & Bicycle Maintenance course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Cycling & Bicycle Maintenance Bundle Consists of the following Premium courses: Course 01: Cycling Training Course 02: Bicycle Maintenance Course Course 03: Stretching For Beginner Course 04: Core Stability Course 05: Functional Skills - Fitness Course 06: Motivation For Weight Loss & Mindset Course 07: Sports Nutrition Training Level 3 Course 08: Manual Handling Level 2 Course 09: PUWER Course 10: First Aid Trainer Course Course 11: Personal Hygiene Enrol now in Cycling & Bicycle Maintenance to advance your career, and use the premium study materials from Apex Learning. Learning Outcome Learn from us in this Cycling & Bicycle Maintenance course and attain the skills for - Make wise decisions while buying your cycle Embrace the practice of cycling in daily life Recognise the significance of cycling Understand the risks associated with riding and basic first aid Know the essentials toolbox you need to possess for bicycle maintenance Get detailed instructions on how to practice stretches to increase your flexibility, correct your posture, and release tension Learn quick, efficient joint mobility exercises that take just a few minutes of your day Understand why core stability is important for physical fitness The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Cycling & Bicycle Maintenanceexpertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is intended for anyone taking cycling from a pastime activity to more of a fitness-oriented practice and wanting to know the effective maintenance of their bicycles. This course is ideal for - Cyclists and recreational riders Commuters who use a bicycle for transportation Bicycle tourists and recreational cyclists Competitive cyclists and triathletes Bike enthusiasts and hobbyists New and aspiring cyclists Physical therapy patients and rehabilitation patients who use a bicycle for exercise. Requirements Our Cycling & Bicycle Maintenance is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path This Cycling & Bicycle Maintenance bundle will assist you to turn your hobby into a prospective career - Cycling coach - £18,000 to £27,000 Cycling instructor - £18,000 to £27,000 Cycle mechanic - £20,000 to £30,000 bicycle technician - £20,000 to £30,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Cycling Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Conflict Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Conflict Management will help you keep ahead of the pack. The Conflict Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Conflict Management will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Conflict Management, you can equip yourself with the essentials to keep you afloat into the competition. Along with thiscourse, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Conflict Management Bundle Consists of the following Premium courses: Course 01: Conflict Management Course 02: Anti Social Behaviour Course 03: Dealing With Difficult People Training Course Course 04: Equality and Diversity Course 05: Cross-Cultural Awareness Training Course 06: Leadership & Management Diploma Course 07: Workplace Confidentiality Course 08: Emotional Intelligence and Human Behaviour Course 09: Level 2 Mindfulness for Wellbeing Course 10: Stress Management Training Course 11: Effective Communication Skills As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Conflict Management to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Conflict Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Conflict Management Bundle Course 01: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Conflict Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Conflict Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Wellbeing and Wellbeing Wellbeing and prosperity is significant and ought to be treated appropriately. A glad and connected with labor force will increment both confidence and profitability; it is useful for the two individuals and the association. Prosperity can likewise assist individuals to manage changes or difficulties they may confront, in their own life or at work. It can offer systems to help limit pressure and oversee psychological well-being. All staff ought to have the option to work in a sound, protected and cheerful climate and this course will see approaches to accomplish this. This is an online course, which will permit you to work when it is helpful for you and enables you to learn at your own speed. It is feasible to in any case work when taking this course, and numerous individuals do as such, as you can apply what is realized in this course to your everyday life. You can get to the seminar on any gadget, as long as you approach the web, and you will likewise approach online help by means of our site. The course additionally has an extensive schedule, which is separated into reasonable, simple to do, modules. At the point when you complete the course, you will be needed to breeze through a numerous decision assessment. When passed, you will have acquired your accreditation, which you can both download and print. We likewise offer to post these confirmations for an extra little expense. You Will Learn: What wellbeing and security means and why it is so vital. The vital bits of enactment that administer wellbeing and security in the working environment, and who is answerable for maintaining wellbeing and wellbeing in the work environment. About pressure at work or at home. It is entirely expected to encounter strain and pressing factor, now and again throughout a normal workday or week. Be that as it may, when individuals feel incapable to satisfy the needs of work, they can immediately get focused. The course can subsequently advantageous to group pioneers and chiefs who should have the option to distinguish pressure, who is pushed and what the stressors are. You will find out about the different sorts of pressure and how to diminish/forestall this pressure. This will remember direction for contemplation and breathing methods. Emotional wellness can influence individuals from varying backgrounds and you will find out about the absolute most normal problems, including gloom and tension. You will figure out how to recognize these problems, and indications. About Schizophrenia and Psychosis. You will become familiar with the indications and reasons for Schizophrenia which albeit phenomenal is a dreaded and vilified psychological maladjustment. Data about the kinds of medications and the wellbeing hazard of medication misuse. Insights concerning the lawful order of medications. About the abuse of over the counter and doctor prescribed medication. The reasons why work environments should zero in on medication and liquor mindfulness, just as what medication and liquor use can mean for your working environment. Advantages Of Taking This Course: The capacity to keep a work environment as protected and injury free as could really be expected, by ensuring that staff are educated likewise regarding the matter. You will be in a situation to help those encountering dysfunctional behavior or mental misery, both at home and in the work environment. The most effective method to oversee pressure to improve psychological wellness, profitability and inspiration and individual prosperity. The most effective method to perceive and comprehend the indications of medication and liquor abuse, to oversee wellbeing and danger in the work environment and how to help those people included. Study from anyplace including at home, grinding away on your mid-day break, and whenever that you discover to be reasonable. The capacity to learn at your own speed, which permits you to finish the course when and how you need to. Complete it in a couple of days, weeks, or months. Utilize any web empowered gadget to get to the course, including tablets, mobiles and laptops. This course is separated into various modules, which are not difficult to oversee, yet in addition help to make concentrating more pleasant. You will approach online help all through the course, which assists with guaranteeing that you generally remain focused.

Overview Any retail store or business will quickly fail if it provides poor Customer Service. Learn how to ensure yours has guaranteed footfall and returning clients. This Retail Customer Service Training course delivers useful and insightful methods for keeping shoppers happy and satisfied with their purchases. This tutorial's contents are packed with practical information about the ethics and principles of the selling process. You will learn how to "exploit" trends for popular products, interact directly with customers in an appropriate manner, act promptly on feedback, supply a fair returns process, and genuinely make your consumers feel important and cared for. Become a customer magnet by enrolling now. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Customer Service Training. It is available to all students, of all academic backgrounds. Requirements Our Retail Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 12 lectures • 03:28:00 total length •Who We Are and What We Do: 00:18:00 •The Sales Process and Checkout: 00:30:00 •Importance of Consumer Behaviour: 00:30:00 •Taking Trends and Targeting Customers Effectively: 00:13:00 •The Importance of Communicating with Customers: 00:20:00 •Identifying and Addressing Customer Needs: 00:13:00 •Generating Return Business: 00:16:00 •In-Person Customer Service: 00:11:00 •Giving Customer Service over the Phone: 00:13:00 •Providing Electronic Customer Service: 00:13:00 •Recovering Difficult Customers: 00:16:00 •Understanding When to Escalate: 00:15:00

Overview Boost your self-esteem and learn about positive psychology to gain success in your personaland professional life, by taking the advanced Self Esteem and Assertiveness Development - Level 4 course.The comprehensive Self Esteem and Assertiveness Development - Level 4 course covers good and bad behaviour types, dealing with negativity, developing assertiveness with proven techniques, enhancing confidence, and many more. You'll learn how to take an honest look at yourself to perceive your shortcomings that can be eliminated with assertiveness. By completing the expert-instructed course, you'll thoroughly understand how to apply assertiveness in day-to-day life and build productive self-esteem.The course will be the ultimate solution to overcoming your lack of self-confidence and aggressive behaviour. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Self Esteem and Assertiveness Development - Level 4. It is available to all students, of all academic backgrounds. Requirements Our Self Esteem and Assertiveness Development - Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 07:36:00 total length •What Does Self-Confidence Mean To You: 01:00:00 •Obstacles to Our Goals: 01:00:00 •Communication Skills: 00:27:00 •The Importance of Goal Setting: 01:00:00 •Feeling the Part: 01:00:00 •Looking the Part: 01:00:00 •Sounding the Part: 00:09:00 •Powerful Presentations: 00:30:00 •Coping Techniques: 01:00:00 •Dealing with Difficult Behavior: 00:30:00

Overview This comprehensive course on Patient Customer Service Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Patient Customer Service Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Patient Customer Service Training. It is available to all students, of all academic backgrounds. Requirements Our Patient Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 12 lectures • 06:15:00 total length •Introduction to Patient Customer Service: 00:25:00 •Effective Patient Customer Service Training: 00:26:00 •Areas of Patient Customer Service: 00:36:00 •Customer Service Operative Skills: 00:36:00 •Organising Schedules: 00:44:00 •Medical Jargon and Terminology: 00:44:00 •Effective Filing Systems in Medical Offices: 00:35:00 •Patient Customer Service Soft Skills: 00:28:00 •What Customer Service Is to Different Medical Professionals: 00:36:00 •Providing Customer Service and Support to Colleagues: 00:27:00 •Handling Difficult Customers: 00:38:00 •Assignment - Patient Customer Service Training: 2 days

In this course, you will learn advanced Scrum techniques based on real-world examples and become a Scrum Master. Not only this but you will also be able to educate and influence others by explaining how to use Scrum and become a Scrum master in 7 simple steps that includes 72 reasons to anyone at any level in the business.