538 Courses in Cardiff delivered On Demand

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Using mindfulness and cognitive-behavioural therapy, dating and relationships expert Rachel New guides you through the foundations to prepare you for healthy dating and love. In this online course, you will explore your anxieties and fears about dating, your limiting beliefs and unhelpful thoughts, and patterns of behaviour that you want to change. You'll become more resilient in your dating, have more confidence and higher self-esteem, and know what you want from your dating. If you want to fall in love with someone who will bring out the best in you, this is the course for you.

The Food Hygiene Level 2 will provide you with industry knowledge that is crucial if you are looking for a career in Catering and Hospitality. You’ll learn best practices regarding food and drink storage and safety. A basic understanding of these principles is required by law for this sector.

This HACCP Level 3 (Hazard Analysis Critical Control Point) course is essential for all managers, supervisors and business owners within all areas of the food sector if you want to keep your customers and your business safe. This course is also for anybody wanting to develop their careers with an internationally recognised qualification.

Project failure is all too common. What are the reasons for it, and how can you stop them?

A step by step basics of acrylic painting video, with techniques and materials advice from the beginning.

Step by step painting video, colour mixing using acrylic paint.

This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.

The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.