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Description:  Business etiquette is the set of appropriate manners practised by professionals in the business industry. Since business etiquette plays a significant role in business, you should keep in mind that the success will depend on the relationship of co-workers, clients, suppliers, investors, and other people involved. Following business etiquette will help professionals to create a healthy relationship with each other. So whether you are a business owner or a new employee, it is important for you to follow proper business etiquette. If you are interested in learning more about business manners, then register now and start your professional career through learning business etiquette. Who is the course for? Businessmen, Entrepreneur, and Professionals who are in the Business Industry. People who have an interest in learning about business etiquette. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Business Etiquette course is a useful qualification to possess, especially to people with careers in: Businessmen Business Consultant Business Development Manager Entrepreneur Human Resource Manager Strategist. Business Etiquette Basics BUSINESS ETIQUETTE UK & CHINA 01:00:00 THE AMERICAN BUSINESSMAN 01:00:00 IMPORTANCE OF COURTESY IN BUSINESS COMMUNICATION 01:30:00 PUTTING COURTESY INTO BUSINESS 01:30:00 PERSONALITY TRAITS OF EFFECTIVE BUSINESS PEOPLE 01:30:00 TABLE MANNERS 01:30:00 TELEPHONES AND FRONT DOORS 01:30:00 TRAVELING AND SELLING 01:30:00 THE BUSINESS OF WRITING 01:30:00 DIFFERENCE BETWEEN MORALS AND MANNERS 01:30:00 'BIG BUSINESS' 01:30:00 DEPARTMENT STORE 01:30:00 A WHILE WITH A TRAVELING MAN 01:30:00 TABLES FOR TWO OR MORE 01:30:00 LADIES FIRST? 01:30:00 Corporate Business Etiquette Module One - Getting Started 00:30:00 Module Two - Understanding Etiquette 01:00:00 Module Three - Networking for Success 01:00:00 Module Four - The Meet and Greet 00:30:00 Module Five - The Dining in Style 00:30:00 Module Six - Eating Out 00:30:00 Module Seven - Business Email Etiquette 01:00:00 Module Eight - Phone Etiquette 01:00:00 Module Nine - The Written Letter 01:00:00 Module Ten - Dressing for Success 01:00:00 Module Eleven - International Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Mock Exam Mock Exam - Advanced Diploma in Business Etiquette 00:20:00 Final Exam Final Exam - Advanced Diploma in Business Etiquette 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Workplace management provides insight into the features, resources, services, and processes that are necessary to create the best environment for employees of a company. Creating the best working environment will help your employees to become healthy and productive. You can provide this by learning how to manage civility, harassment, and violence in your workplace. It will also be helpful if you learn the dynamics on team networking to build strong working relationships among workers. Luckily, this advanced course in workplace management will be able to provide all of these. Who is the course for? Business professionals who want to create an ideal workplace environment Employees who want to learn about professional networking. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Workplace Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessman Department Chief or Head Manager Network Adviser Supervisor Team Leader. Managing Health and Wellness in Workplace Module One - Getting Started 00:30:00 Module Two - Definition of a Health and Wellness Program 00:30:00 Module Three - Types of Health and Wellness Programs 00:30:00 Module Four - Health Behavior Programs 01:00:00 Module Five - Health Screenings and Maintenance Programs 00:30:00 Module Six - Mental Health Programs 01:00:00 Module Seven - Evaluate the Need 01:00:00 Module Eight - Planning Process 01:00:00 Module Nine - Implementation 01:00:00 Module Ten - Create a Culture of Wellness 01:00:00 Module Eleven - Evaluate Results 00:30:00 Module Twelve - Wrapping Up 00:30:00 Level 2 Certificate In Health and Wellness at Workplace- Activities 00:00:00 Team Networking Module One - Getting Started 01:00:00 Module Two - The Benefits of Networking at Work 00:15:00 Module Three - Networking Obstacles 00:30:00 Module Four - Networking Principles 01:00:00 Module Five - How to Build Networks 00:30:00 Module Six - Recognize Networking Opportunities 00:30:00 Module Seven - Common Networking Mistakes 01:00:00 Module Eight - Develop Interpersonal Relationships 01:00:00 Module Nine - Online Networking Tools 01:00:00 Module Ten - Time Management 00:30:00 Module Eleven - Maintaining Relationships Over Time 00:30:00 Module Twelve - Wrapping Up 01:00:00 Workplace Team Networking Diploma- Activities 00:00:00 Managing Civility Module One - Getting Started 00:30:00 Module Two - Introduction 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Managing Harassment Module One - Getting Started 01:00:00 Module Two - The Background 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Managing Violence Module One - Getting Started 00:30:00 Module Two - What Is Workplace Harassment 01:00:00 Module Three - Identifying the Bully 00:30:00 Module Four - How to Handle Workplace Violence 01:00:00 Module Five - Risk Assessment (I) 00:30:00 Module Six - Risk Assessment (II) 00:30:00 Module Seven - Being the Victim 02:00:00 Module Eight - Checklist for Employers 00:30:00 Module Nine - Interview Process 01:00:00 Module Ten - Investigation Process 00:30:00 Module Eleven - Developing a Workplace Harassment Policy 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Workplace Ergonomics: Injury Prevention Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Workplace Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Workplace Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Web writing and regular writing are different styles of writing. You need to learn the specific writing style which is appropriate for web writing. You need to consider various factors to be able to do web writing. Web writing is not limited to just content writing. It could extend to writing blogs and web copywriting. Since you need to follow a unique style and type of content in web writing, learning how to write blogs and web copywriting will be helpful if you chose to have a career in web writing. Both these skills will be taught through this advanced diploma in web writing. You will learn the necessary skills, knowledge and information of Web Writing in this course.  Who is the course for? Professionals, businessmen, and entrepreneurs who are into web writing People who have an interest in blogs and copywriting Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Web Writing is a useful qualification to possess, and would be beneficial for the following careers: Blogger Blog Marketing and Promotions Specialist Copywriter Entrepreneur Marketing Manager Social Media Specialist Social Content Creator Web Writer. Writing Blogs What is Creative Blogging? 00:30:00 Researching Demands For Your Passion 01:00:00 Setting Up Your Blog 01:00:00 Your Blog Content 01:00:00 Turn Your Blog Into a Money Making Machine 01:00:00 Getting a Swarm of Traffic to your Blog 01:00:00 Web Copywriting Why Writing Copy for the Web is Different 00:15:00 Visitors Are The Most Important 00:30:00 Plan in Order to Succeed 00:30:00 How to Write an Effective Copy for the Web 00:30:00 How to Find the Effective Keywords and the Keyword Phrases 00:15:00 Keep it Short and Elegant 00:30:00 Other Essential Components for Good Copywriting 01:30:00 Get a Headline that Grabs 00:15:00 How to Write a Headline 00:15:00 Test the Tones of Your Headlines 00:15:00 Make Your Text Links Look Alike 00:30:00 Be Positive from the Beginning till the End 00:30:00 Conclusion 00:15:00 Copywriting That Sells Introduction 00:30:00 Structure 01:00:00 Headlines 01:00:00 Tone of voice 01:00:00 Online style 01:00:00 Reassurance 01:00:00 Reading strategies 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam-Advanced Diploma in Web Writing 00:30:00 Final Exam Final Exam-Advanced Diploma in Web Writing 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description People who have learned to respond to the high level of stress in a positive and very balanced way are the happiest and successful people. Stress - related disorders have become very common in today's world. The wear and tear caused by chronic stress can contribute to physical and mental breakdown. Disorders such as hypertension have reached almost epidemic proportions. due to increase in stress and we deal with it, have become areas of major concern. This advanced diploma course provides the student with the advanced skills of stress management.  Who is the course for? This advanced diploma course is for anyone who is going through a high level of stress, feels constantly fatigued, feels angry constantly and feels hopeless and helpless. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This online stress management course provides you with the knowledge to recognize the symptoms and sources of stress and it will introduce you to different ways to manage stress which will benefit you, your colleagues and your organization. Stress Management Basics What Is Stress? 00:30:00 Causes Of Stress 01:00:00 The Effects Of Stress 00:30:00 Recognise The Warning Signs 00:15:00 Lingering Stress 00:15:00 Stress And Panic Attacks 00:30:00 Solutions On Living A Stress-Free Life 01:30:00 Conclusion 00:15:00 Advanced Stress Management Introduction 00:15:00 Recognizing your stress Levels & triggers 01:00:00 Why do these changes occur frequently? 00:15:00 What does stress do to you? 00:15:00 Beware! Before seeking medical attention 00:30:00 Medical stress solutions analyzing 00:30:00 The importance of stress management 01:00:00 Other things that might help in Stress Management 00:30:00 The Uses of Herbs and supplements in stress Management for stress relief 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Stress Management 00:20:00 Final Exam Final Exam- Advanced Diploma in Stress Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you passionate when it comes to organising and planning for events? Or are you currently working for an Event planning business or are you an owner of one? If so, then this course will surely help you in improving your event planning and organising skills. Description: Make sense of how to successfully make any sort out of events or parties people will look forward to after experiencing it. Party coordinators make parties that allow people to blend, celebrate and have some great circumstances without stressing over the preparations. You will learn in this course what an event coordinator does and how to plan and manage events effectively, how to develop your organizing skills to prevail in the occasion, how to start your own event planning management business, and how to get contracted to organize parties and get clients by giving them the best parties. You will have the capacity to imagine having an empowering beneficial career that allows you to use your creative energy to make a fun and amazing events. With regards to the preparing of any events, you will find that your thoughts will be pouring that you will not be able to construct all the ideas but this course will help you recognize what are the important things to do or how to exhibit every part of the event preparations. There is a wide range of sorts of occasions and there are distinctive individuals who you will get an opportunity to plan the event so you have to pull in the appropriate individuals to the occasion or it just won't be the same. Who is the course for? Professionals, business owner or entrepreneurs who are working for or owners of an event planning management business People who are interested in event planning management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Event Planning is a useful qualification to possess, and would be beneficial for the following careers: Event Planner Event's Organiser Party Planner. Module 1 9 Key Ideas To Make Your Event A Successful One 00:30:00 What You Need To Know To Make Your Event Educational, Entertaining and Memorable! 01:00:00 8 Ways To Incorporate Entertainment Elements Into Your Events Without Spending A Bomb! 00:30:00 What To Look Out For When Planning Your Next Offsite Event 00:15:00 The Nuts & Bolts Of Events Logistics 00:15:00 Working With Team Building Elements In Your Offsite Events 00:15:00 How To Create Effective Team bonding At Your Events 00:15:00 Managing An Event For 10 people versus 100 ! 00:15:00 10 Ways To Make Your Event Interesting And Exciting 00:30:00 8 Tips To Transform Your Event Venue 00:30:00 Module 2 7 Ways For An Easy & Hassle-Free Meeting Planning 00:30:00 5 Pitfalls To Avoid When Planning Your Next Event 00:30:00 8 Tips On How To Generate Fun Ideas When Planning Your Event 00:30:00 How To Attract The Right People To Your Event 00:30:00 9 Reasons Why You Should Be Nice To Your Event Suppliers 00:15:00 How & Where To Find Suppliers That Will Move Mountains For You! 00:30:00 10 Tips On How To Be An Excellent Event Planner 00:30:00 8 Key Success Factors When Marketing Your Event 00:15:00 Marketing Managers: 10 Reasons Why You Should Organize Your Own Events 00:30:00 6 Factors To Look Out For When Planning The Event Itinerary 00:15:00 Module 3 What Makes An Event Fabulous? 00:30:00 7 Key Reasons Why Events Marketing Should Be Part Of Your Marketing Strategy 00:15:00 Learn What It Takes To Be A Successful Event Planner 00:15:00 Truth About Creating Successful Events! 00:15:00 When You Need An Event Planner And When You Don't! 00:30:00 What To Look Out For When Choosing Your Event Planner 00:15:00 What To Look Out For When Choosing Your Event Venue 00:30:00 What To Do When Things Don't Go As Planned During Events 00:15:00 Learn What Makes An Event Stand Out And Talked About By Your Peers! 00:15:00 When You Need To Hire An Event Planner? 00:15:00 Module 4 4 Ways To Ensure That Your Event Will Go As Planned 00:15:00 10 Ideas On Creating Exciting Event Themes 00:15:00 8 Ways To Get Attendees To Your Events 00:15:00 Learn How To Create An Event That Will Generate Revenue For You! 00:15:00 Having Mascots, Minglers, Entertainers At Your Next Event - How To Find & Work With Them 00:15:00 Event Suppliers/Vendors: They Can Make Or Break Your Event! - Learn How To Choose Wisely 00:15:00 7 Reasons Why The Need For Teambuilding At Your Offsite Events 00:30:00 8 Key Factors Of A Successful Event Planner - Learn To Pick Wisely 00:30:00 9 Ways To Organize Your Events On A Shoestring Budget 00:30:00 Managing Your Events - Once You Know The ' Why', The'How' will Present Itself 00:15:00 Module 5 Effective Ways To Negotiate With Your Event Suppliers 00:15:00 7 Tips On How To Find The Right Venue For Your Next Event 00:15:00 8 Ways To Work Successfully With Your Event Venue 00:30:00 9 Ideas On How To Promote Your Events To Your Internal Customers 00:15:00 6 Ways To Promote Your Events To Your External Customers 00:30:00 Working Successfully With Your Event Planner 00:30:00 7 Pitfalls To Avoid When Planning Your Event Itinerary 00:30:00 5 Tips To Look Out For When Planning Your Event Logistics 00:15:00 Choosing Your Emcee In Events - What You Need To Know 00:15:00 How To Create Events That People Talk About! 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Event Planning 00:20:00 Final Exam Final Exam- Advanced Diploma in Event Planning 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Originally created in 1988, Photoshop has come a long way and become the industry titan in image editing. After acquisition of the software, the folks down at Adobe have been able to push the limits of this program and now with the help of this Adobe Photoshop CS3 Advanced Level, you can learn to utilize it too. This course will help you learn about Adobe add-ons, utilize smart objects, discover web image applications and study advanced topics - like photography tools, colour tools and printing features. If you would like to learn about this software in more detail, then get this course immediately. Learning Outcomes: Understanding device central, opening it and choosing a device Understanding plug-ins, reviewing installed plug-ins, accessing more plug-ins and using them Opening and working with PDF documents in Photoshop, working with PDF documents, saving them, adding security controls and creating PDF presentation Setting up your preferences, using adobe presets, opening the preset manager, saving and loading presents Understanding smart objects, converting layers to smart objects, creating them via copying and from files Editing smart object contents, replacing the contents, resizing objects and exporting smart objects Saving for the Web, Optimizing JPEG and GIF Images, using zoomify options and creating rollovers Creating simple frame animations, playing the frames, managing them, enhancing animation with tweening and saving animations Utilizing slices in a variety of different ways Using photomerge, understanding HDR and creating HDR images Understanding Grayscale, converting images to grayscale, using spot colour, working with colour balance and variations Soft proofing images, printing colour separations, creating contact sheet and picture package  Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Adobe Photoshop CS3 Advanced Level is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Adobe Photoshop CS3 Advanced Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Add-Ons to Adobe Using Device Central 00:15:00 Working with Plug-ins 00:15:00 Photoshop and PDF Documents 00:30:00 Photoshop Options 00:15:00 Smart Objects Basics of Smart Objects 00:15:00 Editing Smart Objects 00:15:00 Web Images Creating Web Images 00:10:00 Creating Frame Animations 00:30:00 Using Slices 01:00:00 Advanced Topics Advanced Photography Tools 00:15:00 Advanced Color Tools 00:30:00 Advanced Printing Features 00:30:00 Mock Exam Mock Exam- Adobe Photoshop CS3 Advanced Level 00:20:00 Final Exam Final Exam- Adobe Photoshop CS3 Advanced Level 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview of Acupressure Shortcuts  Learn Acupressure Shortcuts (an alternative medicine technique) to unlock the power of traditional healing! Acupressure involves applying pressure to specific points in the body to stimulate energy flow, restore energy and find balance. This course on Acupressure is designed to offer practical and efficient, evidence-based techniques to improve your health and promote overall holistic well-being. Delve into the fundamentals of acupressure and meridians, learn how to identify key acupoints and harness therapeutic potential. From this course, you'll learn how to utilise acupressure for various body parts and numerous health conditions.  Enrol today and master the ancient art of acupressure! Learning Outcomes  Learn about acupressure and meridians Familiarise yourself with self-acupressure Grasp effective acupressure treatment protocol Learn how to use acupressure for energy, pain, fever, obesity, emotions, immune system Develop the skills to provide acupressure for various body parts and health conditions Why You Should Take This Course From John Academy Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted, engaging and informative tutorial videos and materials Efficient assessment system with instant result Earn UK & internationally recognised accredited qualification Easily access training materials on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 learning support. What Skills Will You Learn from This Course? Acupressure treatment Who Should Take This Acupressure Shortcuts Course? This Acupressure Shortcuts is the perfect training ground for you whether you're an existing practitioner or an aspiring professional. Brush up your knowledge and skills or start from the beginning. It has been carefully designed to elevate your expertise in the relevant areas. Boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Acupressure Shortcuts course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT will be helpful. Acupressure Shortcuts Course Certification After completing and passing the Acupressure Shortcuts course successfully, you can obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Introduction 00:04:00 Requirement Before receiving Your Qualification 00:01:00 What is Acupressure? What is Acupressure? 00:02:00 How to Apply Pressure to Acupressure Points 00:02:00 Self Acupressure 00:01:00 Key Points to Remember 00:01:00 What are Meridians? What are Meridians? 00:01:00 The Role of the Meridians 00:02:00 The Meridian Clock 00:01:00 Key Points to Remember 00:01:00 Essentials Before Getting Started 00:01:00 Acupressure Shortcuts 2 Treatment Protocol How to Begin and End an Acupressure Treatment 00:01:00 Acupressure for the Mind/Unconsciousness 00:03:00 Acupressure for the Nervous System 00:03:00 Acupressure for the Sympathetic Nervous System 00:03:00 Acupressure for the Parasympathetic Nervous System 00:04:00 Acupressure for Neurological Confusion 00:03:00 Acupressure for All Cerebral Disorders 00:04:00 Acupressure for the Lymphatics 00:03:00 Acupressure for the Skin 00:04:00 Acupressure for the Bones 00:03:00 Acupressure for Bone Marrow 00:03:00 Acupressure for Blood & Blood Chemistries 00:04:00 Acupressure for Blood Pressure 00:03:00 Acupressure for Blood Sugars (Diabetes) 00:03:00 Acupressure for Blood Vessels 00:03:00 Acupressure for the Face & Head 00:03:00 Acupressure for the Ears 00:03:00 Acupressure for the Neck/Throat 00:03:00 Acupressure for the Shoulders 00:03:00 Acupressure for the Scapula 00:03:00 Acupressure for the Arms 00:03:00 Acupressure for the Chest/Thorax 00:03:00 Acupressure for the Respiratory System 00:03:00 Acupressure for the Hands 00:03:00 Acupressure for the Upper Back/Legs & Feet 00:03:00 Acupressure for the Low Back, Sacrum & Legs 00:03:00 Acupressure for the Abdomen (Upper) 00:04:00 Acupressure for the Abdomen (Lower) 00:04:00 Acupressure for the Reproductive System 00:03:00 Acupressure for the Muscles & Tendons 00:04:00 Acupressure for the Yin Organs 00:04:00 Acupressure for the Yang Organs 00:03:00 Acupressure for the Endocrine System 00:03:00 Acupressure for Energy (Master) 00:03:00 Acupressure for Energy (Excess) 00:03:00 Acupressure for Energy (Deficient) 00:04:00 Acupressure for Whole Body Weakness/Pain 00:04:00 Acupressure for Fever 00:04:00 Acupressure for Obesity 00:04:00 Acupressure for the Emotions 00:04:00 Acupressure for the Immune System 00:04:00 Bonus Materials - Download 29. Bonus Material - Downloads 00:01:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Tackling the day to day millennial employee management problems Do you find yourself out of step when managing your new generation millennial employees? Are you lost in their conversations even if you are the boss? Well, not to worry anymore because this course can definitely help you out. What you need to understand is - this generation, like all generations before it, has its own personality. They are the creation of new cultures and social activities. They create and live in their own mind space. This course will help you to understand their psyche and develop managerial skills that will make you an amazing boss. Most importantly, you can expect to learn how to characterize a generation, including generations other than the millennials themselves. Explore the opportunities in dealing with millennials in the workplace and create an onboarding process for them. Learn about the uniqueness of different generations and develop action plans on working with Millennials and learn from retrospection. So, what are you waiting for? Take a leap and jump into a cluster of different cultures. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Millennial Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Millennials and Onboarding 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Engaging the Millennial Employee 01:00:00 Module Seven - Following Up With the Millennial Employee 01:00:00 Module Eight - Setting Expectations with the Millennial Employee 01:00:00 Module Nine - Mentoring the Millennial 01:00:00 Module Ten - Assigning Work to the Millennial Employe 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Management Course: Millennial Onboarding- Activities 00:00:00 Bridging Generation Gap Module One - Getting Started 01:00:00 Module Two - History 00:30:00 Module Three - Traditionalist 01:00:00 Module Four - Baby Boomers 01:00:00 Module Five - Generation X 01:00:00 Module Six - Generation Y 01:00:00 Module Seven - Differentiations Between 01:00:00 Module Eight - Finding Common Ground 01:00:00 Module Nine - Conflict Management (I) 01:00:00 Module Ten - Conflict Management (II) 01:00:00 Module Eleven - The Power of 4 00:30:00 Module Twelve - Wrapping Up 01:00:00 Bridging the Generation Gap in the Workplace Course- Activities 00:00:00 Mock Exam Mock Exam- Employee Management: Generation Difference 00:30:00 Final Exam Final Exam- Employee Management: Generation Difference 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Microsoft created the most powerful presentation for presenting visual and graphical items, the Microsoft PowerPoint 2010. This program helps in creating from simple presentation, developing an animated presentation with audio, and even creating handouts. Through this course, you will know from the basic, intermediate, and advanced features of the PowerPoint software that you can use it. These tasks and features are beneficial for your career for any type of activity you could think of.In this course you will learn the necessary skills, knowledge and information of Microsoft PowerPoint.  Who is the course for? Professionals who want to learn about Microsoft PowerPoint 2010 functions and tools People who have an interest in knowing all the Microsoft PowerPoint 2010 features. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3 Diploma in Microsoft PowerPoint 2010 is a useful qualification to possess and would be beneficial for any type of professions or career from any type of industry you are in such as: Admin Assistant PA Secretary Administrator Office Manager. Microsoft PowerPoint 2010 for Beginners Module One - Getting Started 01:00:00 Module Two - Opening and Closing PowerPoint 00:30:00 Module Three - Working with Presentations 00:30:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 00:30:00 Module Six - Formatting Text 00:30:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 00:30:00 Module Nine - Customizing Slide Elements 01:00:00 Module Ten - Setting Up Your Slide Show 00:30:00 Module Eleven - Showtime 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities-Microsoft PowerPoint 2010 for Beginners 00:00:00 Microsoft PowerPoint 2010 Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with the PowerPoint Environment 01:00:00 Module Three - Working with Presentations 01:00:00 Module Four - Formatting Presentations 01:00:00 Module Five - Formatting Text Boxes 01:00:00 Module Six - Creating a Photo Album 01:00:00 Module Seven - Working with Graphical Elements 01:00:00 Module Eight - Working with Audio and Video Content 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Collaborating on Presentations 01:00:00 Module Eleven - Delivering Presentations 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 2010 Intermediate Level 00:00:00 Microsoft PowerPoint 2010 Advanced Level Module One - Getting Started 00:30:00 Module Two - Adding Pictures 01:00:00 Module Three - Working with Text Boxes 01:00:00 Module Four - Adding SmartArt 01:00:00 Module Five - Adding Tables 01:00:00 Module Six - Inserting Advanced Objects 01:00:00 Module Seven - Advanced Drawing Tasks 01:00:00 Module Eight - PowerPoint's Research Tools 01:00:00 Module Nine - Creating Notes and Handouts 01:00:00 Module Ten - Using Slide Masters 01:00:00 Module Eleven - Advanced Presentation Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 2010 Advanced Level 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft PowerPoint 2010 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft PowerPoint 2010 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00