1162 Courses in Cardiff delivered On Demand

Navigating the realm of product management demands more than just ideas—it requires a keen understanding of how products evolve, compete, and succeed in the marketplace. This CPD accredited course offers a clear, structured approach to mastering the essentials of product management, from understanding product classification to crafting a strategic product plan. Whether analysing brand portfolios or managing distribution channels, every aspect is covered with precision and clarity. Designed for professionals who seek to deepen their knowledge without leaving their desk, this course balances theory with insightful strategies that sharpen your ability to make informed decisions. You’ll delve into pricing tactics, product life cycles, and even the financial analysis that underpins successful product management. With a touch of wit and a professional tone, this course keeps the learning engaging while ensuring you gain valuable expertise to navigate product challenges with confidence. Course Curriculum: Module 01: Introduction to Product Management Module 02: Product Classification Module 03: Developing the Product Plan Module 04: New Product Development Module 05: Levels of a Product and Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product and Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics of Marketing for Products Module 10: Financial Analysis for Product Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Product Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Product Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Product Management - CPD Accredited training.

Level 3 Sales Management is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into sales management. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. In today's dynamic business environment, managers from all over the world are constantly being challenged to make the right decisions in as fast and efficient a way as possible. This Level 3 Sales Management is specifically designed to satisfy the needs of business managers and other professionals. It embraces those aspects of management and business policy that are essential in today's business and financial scene. The course will support you in achieving your organizational goals in highly competitive and professional environments, as well as provide you with the knowledge, skills and attitudes needed by an active sales force and managers at all levels in order to function effectively. Who is this Course for? Diploma in Sales Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Management Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales and Marketing Defining Marketing 00:30:00 Recognizing Trends 00:15:00 Doing Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Sales Force Management 00:00:00 Mock Exam Mock Exam- Diploma in Sales Management 00:20:00 Final Exam Final Exam- Diploma in Sales Management 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.  Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to create outstanding apps with SwiftUI? Moreover, are you eager to build up your professional portfolio and show up in your next job interview with confidence? This complete iOS application development course is designed to teach you how to become an advanced multiplatform app developer using Apple's native user interface framework: SwiftUI.

Our best-selling Visual Merchandising Course will provide you with the practical skills and knowledge to attract customers to any store. You can utilise proven techniques and tips to maximise your profit potential and see your stock quickly bought by eager consumers. As you take on board these expert recommendations, you will swiftly appreciate the power of Visual Merchandising and how it can work for you and your business. Learn how to design store layouts and enticing displays, which can be used outside or in-store. The course also covers how to utilise mannequins and the very latest technology to create an exciting atmosphere that will direct an audience to primary sales items or stock in need of clearance. Each innovative online module will cover an ability or challenge that a Visual Merchandiser needs to master in their career. With this assistance, you should be able to excel in this lucrative profession.  By enrolling in the Visual Merchandising Course, you will quickly gain an appreciation of how this skill can make a significant difference to sales and customer footfall. The whole learning package provides a unique group of interactive study tools, assessment exercises, and user-friendly apps to help embed this vital information, and add its practical uses to your CV. Sign up today and make sure that your career as a visual merchandiser includes the very latest tricks of the trade, as supplied by experts. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Course Content Module 01: Introduction to Visual Merchandising Introduction to Visual Merchandising 00:17:00 Module 02: Store Layouts Store Layouts 00:21:00 Module 03: Exterior Design Exterior Design 00:22:00 Module 04: In-store Design In-store Design 00:20:00 Module 05: Mannequins in Visual Merchandising Mannequins in Visual Merchandising 00:21:00 Module 06: Display Fixtures Display Fixtures 00:22:00 Module 07: The Role of a Visual Merchandiser The Role of a Visual Merchandiser 00:16:00 Module 08: Challenges of Modern Visual Merchandising Challenges of Modern Visual Merchandising 00:20:00 Assignment Assignment - Visual Merchandising 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Follow your dreams by enrolling on the Visual Merchandising and Modern Challenges course today and develop the experience, skills and knowledge you need to enhance your professional development. Visual Merchandising and Modern Challenges will help you arm yourself with the qualities you need to work towards your dream job. Study the Visual Merchandising and Modern Challenges training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Visual Merchandising and Modern Challenges course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Visual Merchandising and Modern Challenges course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Visual Merchandising and Modern Challenges course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Visual Merchandising and Modern Challenges course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Visual Merchandising and Modern Challenges course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Visual Merchandising and Modern Challenges course. The Visual Merchandising and Modern Challenges course is designed by industry experts and is tailored to help you learn new skills with ease.  The Visual Merchandising and Modern Challenges is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Visual Merchandising and Modern Challenges when it suits you. Access the Visual Merchandising and Modern Challenges course modules from any internet-enabled device, including computers, tablets, and smartphones. The Visual Merchandising and Modern Challenges course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Visual Merchandising and Modern Challenges now and start learning instantly! What You Get Out Of Studying Visual Merchandising and Modern Challenges With Janets: Receive a digital Certificate upon successful completion of the Visual Merchandising and Modern Challenges course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Visual Merchandising and Modern Challenges training course is delivered through Janets' online learning platform. Access the Visual Merchandising and Modern Challenges content from any internet-enabled device whenever or wherever you want to. The Visual Merchandising and Modern Challenges course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Visual Merchandising and Modern Challenges course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Visual Merchandising and Modern Challenges course. After successfully passing the Visual Merchandising and Modern Challenges course exam, you will be able to apply for a CPD-accredited certificate as proof of your Visual Merchandising and Modern Challenges qualification. Certification All students who successfully complete the Visual Merchandising and Modern Challenges course can instantly download their digital certificate. You can also purchase a hard copy of the Visual Merchandising and Modern Challenges course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Visual Merchandising and Modern Challenges is ideal for those who already work in this sector or are an aspiring professional. This Visual Merchandising and Modern Challenges course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Visual Merchandising and Modern Challenges is open to all students and has no formal entry requirements. To study the Visual Merchandising and Modern Challenges course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Visual Merchandising and Modern Challenges is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Visual Merchandising and Modern Challenges and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 01: Introduction to Visual Merchandising Introduction to Visual Merchandising 00:17:00 Module 02: Store Layouts Store Layouts 00:21:00 Module 03: Exterior Design Exterior Design 00:22:00 Module 04: In-store Design In-store Design 00:20:00 Module 05: Mannequins in Visual Merchandising Mannequins in Visual Merchandising 00:21:00 Module 06: Display Fixtures Display Fixtures 00:22:00 Module 07: The Role of a Visual Merchandiser The Role of a Visual Merchandiser 00:16:00 Module 08: Challenges of Modern Visual Merchandising Challenges of Modern Visual Merchandising 00:20:00 Mock Exam Mock Exam- Visual Merchandising and Modern Challenges 00:20:00 Final Exam Final Exam- Visual Merchandising and Modern Challenges 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Follow your dreams by enrolling on the Visual Merchandising and Exterior Design course today and develop the experience, skills and knowledge you need to enhance your professional development. Visual Merchandising and Exterior Design will help you arm yourself with the qualities you need to work towards your dream job. Study the Visual Merchandising and Exterior Design training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Visual Merchandising and Exterior Design course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Visual Merchandising and Exterior Design course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Visual Merchandising and Exterior Design course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Visual Merchandising and Exterior Design course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Visual Merchandising and Exterior Design course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Visual Merchandising and Exterior Design course. The Visual Merchandising and Exterior Design course is designed by industry experts and is tailored to help you learn new skills with ease. The Visual Merchandising and Exterior Design is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Visual Merchandising and Exterior Design when it suits you. Access the Visual Merchandising and Exterior Design course modules from any internet-enabled device, including computers, tablets, and smartphones. The Visual Merchandising and Exterior Design course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Visual Merchandising and Exterior Design now and start learning instantly! What You Get Out Of Studying Visual Merchandising and Exterior Design With Janets: Receive a digital Certificate upon successful completion of the Visual Merchandising and Exterior Design course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Visual Merchandising and Exterior Design training course is delivered through Janets' online learning platform. Access the Visual Merchandising and Exterior Design content from any internet-enabled device whenever or wherever you want to. The Visual Merchandising and Exterior Design course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Visual Merchandising and Exterior Design course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Visual Merchandising and Exterior Design course. After successfully passing the Visual Merchandising and Exterior Design course exam, you will be able to apply for a CPD-accredited certificate as proof of your Visual Merchandising and Exterior Design qualification. Certification All students who successfully complete the Visual Merchandising and Exterior Design course can instantly download their digital certificate. You can also purchase a hard copy of the Visual Merchandising and Exterior Design course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Visual Merchandising and Exterior Design is ideal for those who already work in this sector or are an aspiring professional. This Visual Merchandising and Exterior Design course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Visual Merchandising and Exterior Design is open to all students and has no formal entry requirements. To study the Visual Merchandising and Exterior Design course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Visual Merchandising and Exterior Design is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Visual Merchandising and Exterior Design and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Visual Merchandising and Exterior Design Module 01: Introduction to Visual Merchandising Introduction to Visual Merchandising 00:17:00 Module 02: Store Layouts Store Layouts 00:21:00 Module 03: Exterior Design Exterior Design 00:22:00 Module 04: In-store Design In-store Design 00:20:00 Module 05: Mannequins in Visual Merchandising Mannequins in Visual Merchandising 00:21:00 Module 06: Display Fixtures Display Fixtures 00:22:00 Module 07: The Role of a Visual Merchandiser The Role of a Visual Merchandiser 00:16:00 Module 08: Challenges of Modern Visual Merchandising Challenges of Modern Visual Merchandising 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Are you looking to improve your current abilities or make a career move? Our unique Sales Management course might help you get there! Expand your expertise with high-quality training - study the Sales Management course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Sales Management online training course. This Award in Sales Management at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Sales Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Sales Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Sales Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Sales Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Sales Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Sales Management course: Module 01: Understanding the Talk Types of Sales Common Sales Approaches Glossary of Common Terms Module 02: Getting Prepared to Make the Call Identifying Your Contact Person Performing a Needs Analysis Creating Potential Solutions Module 03: Creative Openings A Basic Opening for Warm Calls Warming up Cold Calls Using the Referral Opening Module 04: Making Your Pitch Features and Benefits Outlining Your Unique Selling Position The Burning Question That Every Customer Wants to be Answered Module 05: Handling Objections Common Types of Objections Basic Strategies Advanced Strategies Module 06: Sealing the Deal Understanding When It's Time to Close Powerful Closing Techniques Things to Remember Module 07: Following Up Thank You Notes Resolving Customer Service Issues Staying in Touch Module 08: Setting Goals The Importance of Sales Goals Setting SMART Goals Module 09: Managing Your Data Choosing a System That Works for You Using Computerized Systems Using Manual Systems Module 10: Using a Prospect Board The Layout of a Prospect Board How to Use Your Prospect Board A Day in the Life of Your Board Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Award in Sales Management at QLS Level 2 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Sales Management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Award in Sales Management at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Sales Management at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00

Overview This comprehensive course on Customer Service Training | Online Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Customer Service Training | Online Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 7 lectures • 00:38:00 total length •Introduction to Customer Service: 00:06:00 •Characteristics of Good Customer Service: 00:04:00 •Customer Relationship Management: 00:04:00 •Communicate with Customers: 00:06:00 •Handling Customer Complaints: 00:06:00 •Problem Solving Over Phone: 00:05:00 •Improving Customer Service: 00:07:00