6367 Courses delivered Live Online

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support their development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The third in the series is: Skills for Confidently Signposting Patients This workshop will provide an opportunity to understand why and how we need to 'Frame' signpost options for patients in order to reach a positive outcome. Each practice has their own approach and guidance to signposting. We focus on how best to present the signpost options to patients, ensuring we don't trigger any conflict by saying 'We don't have an GP appointments' and also making the signpost options sound like a Win:Win! We add value by discussing the importance of the role your team play in Signposting - especially in the bigger picture of the NHS. We also look at how signposting effectively can benefit them, the practice, and the PCN. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Evolution of the Reception Role Benefits & Impact of Signposting Building Knowledge & Confidence in using signposting processes & procedures The Signposting Process - including Framing, Gaining Information, Asking Q's and Presenting Solutions Handling Push Back We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk

Book Now - Ian Banyard's Natural Mindfuness Online 21 day Guide Training Course

Frontline+ Training Programmes for GP Healthcare Operational Staff… Our Frontline+ Programmes are designed for operational staff that deal directly with patients, for example - Reception / Patient Co-ordinators / Care Navigators / Admin

Learn the ‘Essentials’ of gift wrapping in just 60 minutes! Do you grab the nearest gift bag because you’re so embarrassed by your attempts at gift wrapping? Maybe you always cut too much (or too little) wrapping paper and end up in a sticky tape mess? Perhaps you’ve already decided you want to join a class but know you’d struggle in a group and worry that you’d slow everyone down? Or it could be that the dates or venue for joining an in person class don’t work for you (or fit your busy schedule)? If any of these sound familiar, then you’ll love my 60 minute 1-2-1 virtual class. 60 Minute 1-2-1 Class No Replay £67 How to measure exactly how much gift wrapping paper you need so you always know how much to cut (and why it’s important Wrap a box (using the paper & only 3 pieces of tape Learn to tie 2 different styles of bow (and when to use each one) 60 Minute 1-2-1 Class Includes replay £87 How to measure exactly how much gift wrapping paper you need so you always know how much to cut (and why it’s importnat) Wrap a box (using the paper & 3 pieces of tape Learn how to tie 2 different styles of bow (and when to use each one) A replay of the class FREQUENTLY ASKED QUESTIONS 1. What’s included in a 60 minute virtual Gift Wrapping Class You’ll learn the essentials of gift wrapping including as listed in the package you choose.   2. How much is a 60 minute 1-2-1 virtual class? Depending on the package you choose, prices start at £67. 3. How do I book a date for my class? Once payment is received, I will send you an email confirming your payment and a link to book your class 4. Are materials provided? No, materials are not provided. I will send you a list of what you need at least 2 weeks ahead of the class (or once the date is confirmed if less than 2 weeks until the class) 5. What is the difference between an in person & a virtual class? At a 60 minute virtual class you will get 1-2-1 tuition on the techniques which I cannot guarantee you’d get at a group in person class (although I always try to do my best). In person classes usually last a full day and include lunch/refreshments which is not included with a virtual class. 6. Can I change the date/time of my class? If you can no longer attend the class on the date/time you chose, you can change the date once at no futher cost. Please email me for your options. 7. Can I bring a friend? No – the 1-2-1 classes are as the name suggests for one person only. If you want to bring a friend(s) email me louise@louiselewis.co.uk for your options & a quote. 8. Who is a virtual 1-2-1 gift wrapping class suitable for? The classes are suitable for any skill level from beginner to anyone that has already tried the basics and wants to learn more. A 1-2-1 class is ideal if you struggle to attend an inperson class that fits in with your schedule and prefer the idea of personal tuition  9. Who is gift wrapping class not suitable for? There are no exclusions to suitability 10. What kind of results can I expect if I join a class? That all depends on you and if you’re prepared to go away and practice/use the skills you have learned in the class. 

Transgender Awareness and Understanding giving you a good overview of all trans issues, pronouns, workplace equality and so much more

A popular 6-week Mindfulness Meditation and Dynamic Breathing course that provides participants with tools to support them in an increasingly challenging world.

This is a 12 month course, that covers all the basics you need to know about witchcraft! Debunking the silly myths that surround us, and giving you the information and confidence to start your witchcraft path!

Tai Chi Progressive Course for Beginners, Intermediate and Advanced students and all those interested in Tai Chi and QiGong

Do you have a relationship issue you want to discuss or are you upset about some dating issues you are having, feeling stressed? Get a one day pass and talk to us. Dating advice for singles

Find ease in your posture and your natural balance on this 6 week online Yoga course with Pippa Graham. This is an experiential course that will bring awareness to the key postural structures in your body and integrate a new understanding of alignment and sensation.