This course is intended for Beginner-Moderate exposure is recommended for this course. The topics covered are cumulative in nature, and they require minimal understanding of email applications and composition. Overview The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email. In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages. 1 - E-mail basics E-mail characteristics Writing online versus on paper Understanding the advantages and disadvantages of e-mail Understanding the cultural significance of e-mail E-mail programs Using an e-mail program to send e-mail When to use e-mail Communicating by e-mail Understanding when to avoid using e-mail Writing an e-mail message Using the MAIL acronym 2 - E-mail policies Company policies Avoiding improper e-mail messages Ensuring employee compliance to e-mail policies Copyright laws, viruses, and liability Avoiding copyright infringement Avoiding viruses Identifying e-mail liability 3 - E-mail features and security Features of an e-mail program Using attachments Using priority labels and signature files Features of an e-mail program Using attachments Using priority labels and signature files Discussing e-mail program options Securing e-mail Using encryption and digital signatures Using passwords 4 - E-mail messages Message headers Using headers E-mail message body Including proper greeting Structuring an e-mail message Closing an e-mail message 5 - E-mail effectiveness E-mail recipients Considering the factors that determine e-mail writing Anticipating recipient reaction Message management Managing your e-mail effectively 6 - Netiquette guidelines Netiquette style Using proper tone Following formatting guidelines Emoticons and abbreviations Using emoticons and electronic abbreviations 7 - Composing online correspondence Online communication Achieving the objective of the message Language and punctuation Improving online writing style Using punctuation correctly Efficient writing habits Constructing sentences Constructing paragraphs Editing e-mail messages
Women in Healthcare Leadership Workshop Our Aims For This Workshop: Become clear about your leadership style and philosophy. Understanding how to navigate yourself and your team in a VUCA environment. How to communicate with presence and impact. Topic 1 Foundations For Effective Leadership Develop your leadership story – (know yourself) Your values, influences and leadership philosophy Clear vision and purpose as a leader Adapting style to suit the context Topic 2 Leading Through Rapid Change (Uncertainty) Exploring the VUCA environment (Volatile, Uncertain, Complex, Ambiguous) Understanding the psychological process of change Resilience and stress management Topic 3 Communication Skills For Influential Leaders How to prepare to be present so you have a presence Explore and understand your own innate communication style Importance of voice, pace, trust, and rapport THE FACILITATOR Ruth Sangale Ruth has 20 years HR and OD experience in the public and private sectors, leaving the NHS in 2012 to set up her own business “Enjoy Work” and specialise in Creative Leadership development and executive coaching. She works internationally coaching and running residential leadership programs for global organisations such as UNICEF, WHO, UN Women, and PLAN International and charitable NGOs in a range of countries including, Afghanistan, Brazil, India, Kenya, and Belize. In the UK she designs and delivers workshops for mostly the NHS, on topics such as career development, resilience and positive psychology, feedback skills, coaching skills for leaders and team development. She is an ICF-accredited coach and has an M Sc in Innovation, Creativity and Leadership. In her work she uses creative tools such as drama, visualization, drawing, mindfulness and storytelling to stimulate creative thinking and develop leadership capability. She has two daughters and in her free time loves hiking, climbing mountains and salsa dancing. THE PANEL Sam Foster - Chief Nursing Officer - Oxford University Teaching Hospitals Sam joined the Board of Oxford University Hospitals NHSFT in September 2017 as an experienced Chief Nurse who previously worked at the Heart of England NHS Foundation Trust where she held the role of Chief Nurse for four years. Sam has also worked in a number of Trusts in clinical, operational and educational roles. Sam's portfolio includes the professional leadership and education of over 5,000 Nurses, Midwives and AHPs. In addition to the Executive leadership of the Trust Facilities and PFI Services, she is accountable for the Estates and delivery of the capital program. Sam leads the Urgent Care program across the Oxfordshire system. Avey Bhatia - Chief Nursing Officer - Guys & St Thomas’ NHS Trust Avey Bhatia is Chief Nurse at Guy’s and St Thomas’ Trust. Avey returned to the Trust as Chief Nurse in November 2020, having trained as a critical care nurse at St Thomas’ in the early part of her career. Avey qualified in 1991 and her clinical experience includes theatres, general intensive care, coronary care and cardiothoracic nursing. She held various staff nurse and sister posts at hospitals in London before becoming Chief Nurse and Director of Infection Prevention and Control at St George's University Hospitals NHS Foundation Trust in 2017. Avey holds a postgraduate diploma in health services management and a Masters in Public Administration. She is also the Trust’s Director of Patient Experience, and the executive lead for adults’ and children’s safeguarding, and for infection, prevention and control. Beyond Guy’s and St Thomas’, Avey is Vice President for the Florence Nightingale Foundation and Honorary Vice President of The Nightingale Fellowship. She is a Trustee for the St John of Jerusalem Eye Hospital Group. Caroline Alexander CBE - Group Chief Nurse - Barts NHS Trust Caroline graduated as a nurse in 1987 from Edinburgh University (BSc/RGN) and has an MSc in Nursing Studies from South Bank University (2001). From 1987 to 1993 she specialised in nursing older people in Edinburgh and then London at Guy’s Hospital as a ward sister. Caroline then worked for the Foundation of Nursing Studies for three years supporting nurses to use research in practice. In 1998 Caroline returned to the NHS and worked in Tower Hamlets in a range of roles within older people’s services. In 2005, Caroline took up her first Director post, as Director of Nursing and Therapies within Tower Hamlets PCT. With the clustering of PCTs in London in 2011, she took on the Director of Nursing and Quality within NHS East London and the City initially and then within NHS North East London when the clusters merged in 2012. until she joined NHS England as Regional Chief Nurse for London in April 2013. Caroline took up her current role of Chief Nurse for Barts Health in March 2016. Caroline was a 2008 Florence Nightingale Leadership Scholar and has been awarded Honorary Doctorates from City, University of London in 2017, Middlesex University in 2018 and University of East London in 2021. She is a Trustee of the Foundation of Nursing Studies. In 2020 she was made a CBE in the Queen’s Birthday Honours. Who will attend? Emerging Leaders looking to step into management roles Current Leaders looking to progress into senior management roles This workshop is open to any woman who works in health care and wants to take her next step in their career; women include trans women and non-binary people who are comfortable in a female-centered group. Group Rate Discounts 2-3 people, 7% discount 4+ people, 20% discount We have two group rates which you can take advantage of depending on the size of the group you wish to book: Option 1️⃣ Groups between 2 & 3 are eligible for the 7% Discount. Please use this code at checkout: GROUP 2+ Option 2️⃣ For groups of over 4+ attendees, the eligible discount is 20%. Please use this code at checkout: GROUP 4+ Where do I add the discount code?
This programme has been specifically designed to help experienced trainers, facilitators and coaches use Everything DiSC and the Five Behaviours assessments, and deliver workshops, with their own clients and in-house teams.
Global Project Management: Virtual In-House Training In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned
Who is this for? InDesign Evening Classes. Refine your Adobe InDesign skills with expert tutors. Master layout creation, typography, and image manipulation. Design captivating brochures, magazines, and more. Choose between in-person or live online sessions. Earn a Certificate of Completion and enjoy lifetime email support. Explore our complimentary trial session. Check our Website Duration: 10 hours Approach: 1-on-1 sessions with tailored content. Schedule: 1-on-1 sessions, available Mon to Sat from 9 am to 7 pm. Course Title: Mastering Adobe InDesign Course Duration: 10 Hours Session 1: Introduction to Adobe InDesign (1 hour) Overview of Adobe InDesign interface Understanding tools and panels Setting up new documents and document properties Basic navigation and shortcuts Session 2: Mastering Page Layouts (1.5 hours) Working with master pages Creating and managing text frames and image placeholders Managing multiple pages and spreads Using grids and guides for precise layouts Session 3: Typography and Text Formatting (1.5 hours) Working with fonts, styles, and text formatting options Understanding text threading and linking Advanced text composition techniques Utilizing paragraph and character styles for consistency Session 4: Advanced Image Manipulation (1.5 hours) Importing and manipulating images and graphics Understanding image resolution and color modes Working with clipping paths and transparency Applying image effects and filters Session 5: Interactive Documents and Digital Publishing (2 hours) Creating hyperlinks and interactive buttons Embedding multimedia elements (audio, video) in documents Exporting documents for digital platforms (eBooks, PDF forms) Introduction to responsive design for various devices Session 6: Advanced Techniques and Special Effects (1 hour) Utilizing advanced drawing tools and shapes Applying special effects like drop shadows, transparency, and blending modes Working with tables and charts Introduction to data merge for personalized content Session 7: Printing and Prepress (1 hour) Understanding print terminology and specifications Preflighting documents for print readiness Color management and preparing files for different printing processes Exporting files for professional printing Session 8: Project Work and Review (0.5 hour) Participants work on a practical project applying learned skills Instructor-guided project review and feedback Session 9: Tips, Tricks, and Best Practices (0.5 hour) Time-saving shortcuts and productivity hacks Best practices for efficient workflow and file management Troubleshooting common issues and errors Session 10: Q&A and Certification (0.5 hour) Addressing participant queries and concerns Certificate distribution and course completion celebration This comprehensive 10-hour course aims to equip participants with advanced skills in Adobe InDesign, covering essential aspects of design, typography, interactivity, and print preparation. Participants will engage in hands-on activities, projects, and discussions to reinforce their learning throughout the course. By the end of this 10-hour advanced InDesign course, you will: Gain a comprehensive understanding of InDesign's most powerful features and advanced techniques. Create sophisticated page layouts with eye-catching special effects for professional-level designs. Efficiently manage fonts, colors, and shapes to enhance the visual appeal of your documents. Develop interactive PDFs with navigation, page transitions, and embedded video for engaging presentations. Master the use of character styles, paragraph styles, and word styles to streamline text formatting. Utilize advanced object styles and anchored objects for efficient layout design. Work effectively with Adobe Stock, Photoshop, Illustrator, and other Creative Cloud applications for seamless integration. Create PDF forms and implement interactive button-triggered animations for interactive documents. Optimize workflow with keyboard shortcuts, scripts, and advanced preferences for a smoother design process. Learn valuable tips and best practices from industry experts to boost your productivity and efficiency. Enhance your mastery of InDesign through our advanced program, meticulously designed to hone your skills. Explore intricate page layouts and seamlessly integrate captivating special effects into your projects. Our seasoned Adobe trainers, renowned for their approachable teaching style, will guide you through InDesign's powerful features, sharing invaluable insights derived from years of practical experience. This interactive course provides ample opportunities for hands-on practice, ensuring your confidence in harnessing InDesign's diverse technical capabilities. Key Course Highlights: In-depth exploration of InDesign's advanced functionalities. Individualized attention, fostering open discussions and encouraging questions. Expert trainers, small class sizes, and a supportive and collaborative learning environment. Comprehensive learning materials and resources, all inclusive. Continuous support for any post-course inquiries or concerns, ensuring your ongoing success. Enhance your InDesign proficiency, crafting polished designs effortlessly. Elevate your skills with our advanced course, ensuring: Thorough coverage of InDesign's technical capabilities. Personalized attention and ample opportunity for questions. Supportive, knowledgeable trainers in a comfortable learning environment. Comprehensive materials and resources for your learning journey. Continued assistance for post-course queries and concerns. Download InDesign
Become a proficient assessor with our Level 3 Assessor CAVA course, designed to equip you with the essential skills to assess vocational competence effectively. Whether you're evaluating skills in a workshop, classroom, or training environment, this comprehensive course prepares you to guide learners through their learning journey with precision and feedback. Course Outline: Unit 301: Understanding the Principles and Practices of Assessment Unit 302: Assess Occupational Competence in the Work Environment Unit 303: Assess Vocational Skills, Knowledge, and Understanding Entry Requirements: No formal prerequisites are needed, but candidates should work in or aspire to quality assurance roles. This course is a solid foundation for those venturing into quality assurance responsibilities. Access to two learners is required for the full Award. Course Assessment: Under the guidance of your assessor, you'll compile a portfolio of evidence throughout the course. Your assessor will mark this portfolio, which will be internally quality-assured by the centre and authority. Course Fee: Online/Distance Learning: £359.99 Zoom Classroom-based Course: £479.99 Corporate or Group Booking: Benefit from special discounts on corporate or group bookings, allowing our experienced trainers to deliver tailored training at your location. How to Book: Book online via PayPal, debit/credit card, invoice, or bank transfer. You can also book over the phone or visit our office for assistance. Instant booking confirmation will be sent via email. Need Assistance? For any queries or assistance, our dedicated team is just a phone call or email away. We're here to support you every step of the way. Contact us today to embark on your journey towards becoming a certified assessor. Book Now
The main subject areas of the course are: Legislation and guidance for asbestos practitioners. The properties of asbestos and health effects of exposure to asbestos fibres. The types of asbestos and its uses in buildings. The types of asbestos surveys. The asbestos register, risk assessment and management plan. Asbestos remediation. The role of asbestos analysts and laboratory procedures.
The course is run over 2 days you will learn about and how to teach and assess the following key areas: Policies. Legislation. CQC The course is run over 2 days you will learn about and how to teach and assess the following key areas: Policies. Legislation. CQC Medication. Routes. Formulation. Types. Absorption. MDT. Roles and Responsibilities. Levels of support. Boundaries and agreed ways of working. Order. Receive. Store. Record. Transfer. Dispose. 7 R’s. Sources of info. Practical session including MAR charts. Risk assessments. Person Centred Care. Review. Covert. Consent. Refuse. Errors and action. Infection Control and Technique.
Endometriosis masterclass. Two day practical theory and hands on course on all aspects of endometriosis management. Expert faculty and live surgical cases.
This Dementia Train the Trainer course is run over 2 days, you will learn about the subject and know how to teach About this event Understanding dementia Common types of dementia How the brain is affected Causes and symptoms Person centred care Communication Learning about the persons past Care planning The role of friends and relatives Building relationships Equality and diversity in dementia Recognise and help prevent abuse Non-verbal communication Event lasts 1 day 7 hours Understanding dementia Common types of dementia How the brain is affected Causes and symptoms Person centred care Communication Learning about the persons past Care planning The role of friends and relatives Building relationships Equality and diversity in dementia Recognise and help prevent abuse Non-verbal communication