118 Courses in Cardiff delivered Live Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Recognizing the Impact of Conflict Identify Your Personal Reaction to Conflict Develop a Healthy Attitude Toward Conflict 2. Analyzing Conflict Assess the Situation Identify the Source of the Conflict 3. Dealing with Conflict Listen Actively Communicate Effectively Respond to Negative Tactics Avoid Conflict Escalation 4. Resolving Conflict Evaluate Approaches to Conflict Resolution Determine the Best Solution Implement an Action Plan Additional course details: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This course is intended for Beginner-Moderate exposure is recommended for this course. The topics covered are cumulative in nature, and they require minimal understanding of email applications and composition. Overview The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email. In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages. 1 - E-mail basics E-mail characteristics Writing online versus on paper Understanding the advantages and disadvantages of e-mail Understanding the cultural significance of e-mail E-mail programs Using an e-mail program to send e-mail When to use e-mail Communicating by e-mail Understanding when to avoid using e-mail Writing an e-mail message Using the MAIL acronym 2 - E-mail policies Company policies Avoiding improper e-mail messages Ensuring employee compliance to e-mail policies Copyright laws, viruses, and liability Avoiding copyright infringement Avoiding viruses Identifying e-mail liability 3 - E-mail features and security Features of an e-mail program Using attachments Using priority labels and signature files Features of an e-mail program Using attachments Using priority labels and signature files Discussing e-mail program options Securing e-mail Using encryption and digital signatures Using passwords 4 - E-mail messages Message headers Using headers E-mail message body Including proper greeting Structuring an e-mail message Closing an e-mail message 5 - E-mail effectiveness E-mail recipients Considering the factors that determine e-mail writing Anticipating recipient reaction Message management Managing your e-mail effectively 6 - Netiquette guidelines Netiquette style Using proper tone Following formatting guidelines Emoticons and abbreviations Using emoticons and electronic abbreviations 7 - Composing online correspondence Online communication Achieving the objective of the message Language and punctuation Improving online writing style Using punctuation correctly Efficient writing habits Constructing sentences Constructing paragraphs Editing e-mail messages

Managing Stress and Building Resilience: Virtual In-House Training Stress has an impact on all of us at some point in our professional lives. Learning how to manage stress and build resilience will result in higher professional productivity, better health, and more sustainable living habits. It will also help us create a physical - and emotional - work-life balance. In this one-day workshop, you will learn practical solutions to sustain behavior change that can positively impact your life on both a professional and personal level. When you are able to reduce the level of negative stress that affects you, your performance improves, along with your health and happiness. The objective of this course is therefore not only to create awareness around emotional well-being in a work context, but also to help participants create a better overall balance between the investment they make in their personal and professional lives. This course covers how our perceptions affect our beliefs and how our beliefs affect our actions. You will learn a host of stress-reduction techniques, while exploring your own stress triggers and responses. Highly interactive, the sessions cover a blend of theory, discussions, and exercises. You will explore concepts with fellow participants within a safe environment where skills and habits can be developed, sharpened, and improved. What You Will Learn At the end of this program, you will be able to: Identify what stress feels like and what the typical symptoms and reactions are to stress Analyze your own responses to stressful events and the consequences of those reactions Organize your work structure to reduce stress and build resilience Recognize activities that drain you and those that give you energy Generate relief from stressful events Cultivate a mindset of resilience Better manage your time, work commitments, and personal boundaries in order to be most effective at your job Getting Started What is stress? Beliefs and thinking errors Work-life balance Drainers and energizers Stress reduction techniques Time management Summary and Next Steps

Managing Stress and Building Resilience: In-House Training Stress has an impact on all of us at some point in our professional lives. Learning how to manage stress and build resilience will result in higher professional productivity, better health, and more sustainable living habits. It will also help us create a physical - and emotional - work-life balance. In this one-day workshop, you will learn practical solutions to sustain behavior change that can positively impact your life on both a professional and personal level. When you are able to reduce the level of negative stress that affects you, your performance improves, along with your health and happiness. The objective of this course is therefore not only to create awareness around emotional well-being in a work context, but also to help participants create a better overall balance between the investment they make in their personal and professional lives. This course covers how our perceptions affect our beliefs and how our beliefs affect our actions. You will learn a host of stress-reduction techniques, while exploring your own stress triggers and responses. Highly interactive, the sessions cover a blend of theory, discussions, and exercises. You will explore concepts with fellow participants within a safe environment where skills and habits can be developed, sharpened, and improved. What You Will Learn At the end of this program, you will be able to: Identify what stress feels like and what the typical symptoms and reactions are to stress Analyze your own responses to stressful events and the consequences of those reactions Organize your work structure to reduce stress and build resilience Recognize activities that drain you and those that give you energy Generate relief from stressful events Cultivate a mindset of resilience Better manage your time, work commitments, and personal boundaries in order to be most effective at your job Getting Started What is stress? Beliefs and thinking errors Work-life balance Drainers and energizers Stress reduction techniques Time management Summary and Next Steps

The ability to effectively manage conflict is a core competency in the 21st-century workplace.

One of the keys to success today is our ability to effectively influence others.

In this live course, I share my insights from my experience as a school librarian and governors’ clerk, into how teachers use children's books in the classroom, what they are looking for in school visits and how to prepare for them. I will be joined by voice coach, Cat Clancy, and confidence coach, Vie Portland.

Uncovering Emotional Root Causes of Health Challenges Instructor Craig Weiner, DC, Licensed MetaHealth Foundation Trainer, EFT Master Trainer of Trainers. Learn to apply a method of analysis that effectively guides the application and integration of EFT, Matrix Reimprinting and other alternative healing modalities you may already currently use for yourself and on your clients. Discover how symptoms and disease are actually an intelligent process that is the body’s attempt to heal stress and trauma. With this knowledge, fear can be greatly reduced and a therapeutic intervention can then be utilized in a more precise way. You and your clients will achieve results faster and will be amazed at the insights, connections and progress they make in their healing journey. META-Health is the science, practice and art of Body-Mind-Social Health with a focus on how specific stress triggers, emotions and beliefs affect specific organ symptoms. META-Health is a methodology based on Integrative Medicine and Prevention and is practiced by all types of health professionals interested in a precise and effective Body-Mind-Social analysis and approach towards most effectively supporting individuals working to find emotional and physical healing. Your trainer for this Foundation weekend will be Craig Weiner, who has worked in the complementary health care field for over 30 years. He brings his professional clinical experience, his years as an educator and certified trainer in the Emotional Freedom Techqniques and Matrix Reimprinting and as a licensed META-Health Foundation Trainer. In the Foundation Course you will get the overview of the META-Health concepts and its implications for self-healing, assistance in transforming disease, and achieving sustainable health and resilience, including: Rhythms of life, and the organism’s self-regulating intelligence How the bio-logical needs change your perception and create life strategies How to decode the language of your organs Recognize the key points and phases of the healing process Experience the powerful META-Analytics questions Use the 8 milestones of META-Health to address the whole system and its soil Find META-meanings to create resilience Demonstrations and practical exercises will lead you to deeply integrate the wisdom of your body, and inspire you to actively claim and support your health. You will understand the natural, dynamic path of healing, and be empowered to lift your – and others’ – consciousness to make use of our potential! During this weekend we will spend time reviewing the core META-Health Principles: Our body-mind is highly intelligent Bio-logical survival and stress strategies, regeneration and resilience are at play in our brain, nervous system and hormonal system Significant emotional experiences shape our beliefs, personality and lifestyle Specific individual stress triggers influence typical organ tissues and functions The cycle of stress, regeneration and learning goes through distinct points and phases Awareness and imagination are capabilities of our brain which can recreate meaning and reprogram body-mind’s reactions There is no pre-requisite to taking this weekend course. Anyone who is interested can participate in the META-Health Foundation Training. The Foundation Training is the first step in becoming a certified META-Health Practitioner. Times: The course is a 12 hours training and will be held from 9:00 to 4:00 Seattle/Pacific time on both Friday and Saturday with a 60 minute lunch break held at approximately 12:30pm.

Introducing the the modality of Non-Violent Communication (NVC), also known as Mindful, or Compassionate Communication, this 2-day modular workshop will explore how we express ourselves and how we hear others - how we can increase our ability to create meaningful connections, both with others and with ourselves, even in disagreement, and how we can empower our clients to do the same within their own relationships.

NMP Update (via MS Teams)Join us on MS Teams for this informative and interactive 1-day NMP Update course, designed for primary care health professionals seeking to enhance their prescribing skills and stay up-to-date with the latest developments in general practice. This course empowers you to provide safer and more effective care to your patients through informed and responsible prescribing practices.Learning Objectives:1. Refresh and update prescribing skills for primary care health professionals.2. Stay informed about changes in FP10 prescription regulations.3. Enhance knowledge and practice in prescribing safely, including understanding adverse drug reactions and side effects.4. Explore drug interactions and their implications for prescribing.5. Develop confidence and competence in prescribing for children.6. Gain insights into safe prescribing during pregnancy.7. Stay up-to-date with antibiotic prescribing guidance.8. Create a personalized action plan, evaluate learning outcomes, and access additional resources.Learning Outcomes:By the end of this 1-day Non-Medical Prescribing (NMP) Update course, participants will:1. Review, revise, and update their personal prescribing framework, including: - The consultation process. - Prescribing governance and best practices.2. Understand and apply new legislation and regulations related to prescribing in general practice.3. Update their knowledge and understanding of adverse drug reactions, ensuring safer prescribing practices.4. Recognize and manage drug interactions to avoid potential complications in patient care.5. Demonstrate the ability to prescribe confidently and effectively for pediatric patients.6. Develop the knowledge and skills required for safe prescribing during pregnancy.7. Stay informed about current antibiotic prescribing guidelines and best practices.8. Create a tailored action plan for ongoing professional development, evaluate the impact of learning, and access relevant resources.