185 Courses in Cardiff delivered Live Online

Course Overview The Nursing Assistant Diploma offers an in-depth introduction to the fundamental principles and practices of nursing support. This comprehensive course provides learners with essential knowledge of patient care, healthcare standards, ethical practices, and communication techniques within various healthcare settings. Designed to prepare individuals for a rewarding career in healthcare, the course emphasises the importance of safety, hygiene, infection control, and effective patient interaction. By completing this programme, learners will develop a strong foundation in the roles and responsibilities of a nursing assistant, enhancing their competence and confidence to contribute effectively within multidisciplinary healthcare teams. Graduates will be well-equipped to support patient care delivery across hospitals, residential homes, and community care environments. This diploma also provides an ideal stepping stone for further professional development in the healthcare sector, setting learners on a clear path towards meaningful employment and continuous advancement within the nursing field. Course Description The Nursing Assistant Diploma is carefully structured to guide learners through the essential areas of healthcare support. Covering topics such as nursing fundamentals, healthcare legislation, communication skills, infection control, medication administration, and patient mobility, the course ensures a thorough understanding of the nursing assistant role. Learners will explore the professional standards expected in healthcare environments and acquire valuable knowledge regarding patient hygiene, nutrition, oxygenation, and pain management. The curriculum fosters critical skills necessary for maintaining health and safety in clinical settings while promoting compassionate and ethical patient care. By the end of the course, learners will have developed the ability to assist nursing teams, contribute to patient wellbeing, and respond appropriately to a range of care scenarios. Designed to accommodate learners from all backgrounds, the Nursing Assistant Diploma prepares individuals for career opportunities in hospitals, care homes, rehabilitation centres, and other healthcare organisations. Course Modules Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part – 1 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part – 2 Module 05: Effective Communication in Nursing Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing (See full curriculum) Who is this course for? Individuals seeking to build a career as a Nursing Assistant. Professionals aiming to enhance their healthcare support skills. Beginners with an interest in nursing and patient care. Career changers looking to enter the healthcare sector. Healthcare support workers wishing to formalise their skills with a recognised qualification. Career Path Nursing Assistant Healthcare Support Worker Care Assistant Residential Care Worker Community Healthcare Worker Rehabilitation Support Assistant Patient Care Assistant Healthcare Administrative Support Staff

Corporate Process & Maintenance Course Overview: The "Corporate Process & Maintenance" course provides a comprehensive understanding of core administrative and operational processes within a corporate environment. It covers essential tasks such as managing priorities, maintaining office resources, and effectively communicating expectations. Learners will develop the skills necessary to initiate and complete tasks efficiently while managing administrative responsibilities. The course is designed to enhance organisational abilities and foster professional growth, making it valuable for anyone aiming to streamline corporate operations and improve workplace productivity. By the end of the course, learners will be equipped with the skills to manage office processes with confidence and precision. Course Description: This course delves into key aspects of corporate maintenance and process management, focusing on improving office operations. Key topics include prioritising and completing tasks, mastering communication and expectation management, and leveraging email software for strategic purposes. Learners will explore how to maintain office resources, provide administrative services like document production, and handle meeting necessities. Throughout the course, learners will gain valuable insights into effective office management, improving both individual and organisational performance. The course is structured to facilitate a deep understanding of corporate processes and ensure learners are prepared to handle various office-related responsibilities with efficiency and clarity. Corporate Process & Maintenance Curriculum: Module 01: Responsibility For Initiating And Completing Tasks Module 02: Managing Priorities And Time Module 03: Communicating And Managing The Expectations Module 04: Strategic Approach & Use Of Email Software Module 05: Maintenance Of Office Resources Module 06: Providing Administrative Services: Document Production Module 07: Meeting Necessaries & Documents (See full curriculum) Who is this course for? Individuals seeking to develop their office management skills Professionals aiming to enhance their organisational efficiency Beginners with an interest in corporate operations Those looking to improve administrative capabilities in the workplace Career Path Office Administrator Executive Assistant Administrative Coordinator Operations Manager Office Manager

Legal Secretary and Office Skills Diploma Course Overview The Legal Secretary and Office Skills Diploma is a comprehensive course designed for those aiming to pursue a career as a legal secretary or administrative professional. This course covers a wide range of essential office skills and legal secretarial duties, offering a strong foundation in the tools and techniques needed to succeed in the office environment. Learners will gain proficiency in Microsoft Office tools, including Word, PowerPoint, Outlook, and Excel, as well as essential knowledge of legal office practices. Upon completion, learners will be well-equipped to manage office operations, handle legal documentation, and assist with legal professionals' administrative tasks, enhancing their career prospects in both the legal and administrative fields. Course Description This diploma provides a structured learning experience, covering essential topics such as legal secretary duties, and Microsoft Office tools, including Word, PowerPoint, Outlook, and Excel. Learners will explore essential office management techniques, including document preparation, managing correspondence, organising meetings, and understanding legal terminology. The course also introduces top Excel keyboard shortcuts to boost efficiency in document management and office tasks. As learners progress through the modules, they will gain key skills required to assist legal teams in their day-to-day operations. The course is designed for those looking to enter the legal, administrative, or office management fields and offers in-depth exposure to both the technical and professional skills that employers seek. Legal Secretary and Office Skills Diploma Curriculum Module 01: Legal Secretary Module 02: Microsoft Word Essentials Module 03: Microsoft PowerPoint Essentials Module 04: Microsoft Outlook Essentials Module 05: Microsoft Excel - Top 50 Keyboard Shortcuts (See full curriculum) Who is this course for? Individuals seeking to become proficient in legal secretary and office management roles. Professionals aiming to advance in administrative careers within the legal sector. Beginners with an interest in learning essential office skills and legal office practices. Those who wish to work in law firms or corporate legal departments. Career Path Legal Secretary Office Administrator Executive Assistant Paralegal Administrative Assistant in Law Firms Office Manager in Corporate Settings

Front Desk Skills Training Level 3 Course Overview: The "Front Desk Skills Training Level 3" course provides comprehensive training for individuals seeking to enhance their front desk expertise. It covers essential areas such as customer service, communication, time management, and business writing, equipping learners with the skills needed to excel in a professional front desk or receptionist role. The course is designed to improve learners' organisational abilities, efficiency in managing tasks, and proficiency in handling a wide range of administrative duties. By the end of the course, learners will have a solid foundation in key front desk responsibilities, preparing them for a variety of roles in customer-facing environments. Course Description: This course offers in-depth coverage of essential front desk skills, including telephone etiquette, managing business correspondence, travel arrangements, and the organisation of meetings and conferences. Learners will gain the ability to effectively manage time and maintain accurate records, develop strong business writing skills, and master organisational tasks crucial to front desk operations. The course also focuses on enhancing communication and customer service capabilities, ensuring learners are well-equipped to represent their employer with professionalism. With a balanced focus on administrative tasks and customer interaction, the training prepares individuals to thrive in dynamic front desk roles, enabling career progression in various industries. Front Desk Skills Training Level 3 Curriculum: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash (See full curriculum) Who is this course for? Individuals seeking to enhance their front desk skills. Professionals aiming to improve their administrative and communication abilities. Beginners with an interest in administrative or customer service roles. Those seeking career advancement in office management or receptionist positions. Career Path Front Desk Receptionist Office Administrator Executive Assistant Customer Service Representative Administrative Assistant Office Manager Travel Coordinator Conference and Event Coordinator

Diary Management Course Overview This Diary Management course offers comprehensive training on effectively organising and managing personal and professional schedules. Learners will explore essential techniques for scheduling appointments, prioritising tasks, and optimising time use to enhance productivity. The course emphasises the development of strong organisational skills, enabling learners to efficiently handle daily commitments and improve workflow. By mastering diary management, participants will gain confidence in managing multiple responsibilities, meeting deadlines, and maintaining clear records. This course is valuable for anyone looking to streamline their time management and improve administrative efficiency in any professional setting. Course Description This course delves into the key components of diary management, including methods for note-taking, scheduling, task tracking, and using digital tools designed to support organisation. Participants will learn how to structure their diaries effectively to accommodate varied responsibilities, manage interruptions, and maintain focus on priorities. The learning experience incorporates techniques for using popular note-taking programmes and digital calendars, ensuring learners can integrate modern technology into their daily routines. Throughout the course, individuals will build skills in time optimisation and discover practical strategies to enhance their organisational capabilities, ultimately supporting improved professional performance and personal productivity. Diary Management Curriculum Module 01: Introduction to Diary Management Module 02: Taking and Organising Notes Module 03: Scheduling and Time Optimisation Module 04: Keeping Track of Tasks Module 05: Note-Taking Programs Module 07: Diary Management Tricks and Optimisation (See full curriculum) Who is this course for? Individuals seeking to improve their time and schedule management skills. Professionals aiming to enhance their organisational and administrative abilities. Beginners with an interest in developing effective diary and task management. Administrative assistants and office workers looking to boost efficiency. Career Path Personal Assistant Office Manager Executive Secretary Administrative Coordinator Project Administrator

Minute Taking Executive Training Course Overview This Minute Taking Executive Training course equips learners with essential skills to accurately record, organise, and present meeting minutes with professionalism and clarity. Designed to enhance effectiveness in administrative and executive roles, the course covers key concepts including meeting preparation, understanding meeting structure, capturing decisions and actions, and mastering the responsibilities of a minute taker. Learners will gain confidence in their note-taking abilities and discover how to leverage technology to streamline the process. By the end of the course, participants will be capable of producing clear, concise, and well-structured minutes that support organisational efficiency and communication. Course Description This comprehensive training delves into the full scope of minute taking, starting with foundational knowledge on the importance and types of minutes. Learners explore how to prepare thoroughly before meetings and understand different meeting formats and protocols. The course covers how to accurately document discussions, decisions, and assigned actions, while also clarifying the specific duties and ethical considerations of a minute taker. Practical guidance on effective note-taking techniques and strategies for building confidence in minute-taking situations is included. Additionally, learners will examine how digital tools and technology can aid in capturing and distributing minutes efficiently. Throughout, the course emphasises professionalism and accuracy, ensuring participants develop skills that are highly valued across various industries. Minute Taking Executive Training Curriculum Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence (See full curriculum) Who Is This Course For? Individuals seeking to enhance their minute-taking skills for professional settings. Professionals aiming to advance their administrative or executive support career. Beginners with an interest in administrative functions and effective communication. Office staff looking to improve meeting documentation accuracy and efficiency. Career Path Executive Assistant Administrative Officer Office Manager Project Coordinator Corporate Secretary Meeting Coordinator

Minute Taking Course Overview: This Minute Taking Course is designed to equip learners with the essential skills needed to effectively capture, organise, and communicate meeting details. The course covers the key elements of minute-taking, from preparation to the final report, and helps learners build confidence in their ability to record decisions and actions. Upon completion, learners will have developed a comprehensive understanding of minute-taking processes, ensuring they can produce accurate, concise, and professional meeting minutes for any organisation or professional setting. Course Description: This course delves into the fundamentals of minute writing, covering everything from preparing for minute-taking to the essential roles and responsibilities of a minute taker. Learners will explore topics such as understanding meeting structures, recording decisions, and action points, and the role of technology in improving minute-taking efficiency. In addition, the course offers tips for improving minute-taking skills, along with building the confidence needed for effective participation in meetings. By the end of the course, learners will have the tools to efficiently document meetings, ensuring clarity and accuracy in every record they create. Minute Taking Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their minute-taking skills. Professionals aiming to improve their meeting documentation. Beginners with an interest in administrative support roles. Anyone involved in business meetings or organizational documentation. Career Path: Administrative Assistant Executive Assistant Meeting Coordinator Office Manager Personal Assistant Project Manager Event Coordinator

Email Writing Training Course Overview This Email Writing Training course provides learners with essential skills to compose clear, professional, and impactful emails in various business contexts. It covers fundamental principles of effective email communication, including tone, structure, and etiquette. Learners will develop the ability to manage their email correspondence efficiently, ensuring messages are concise and purposeful. By mastering these techniques, participants will enhance their professional communication, improve workplace collaboration, and present themselves confidently through written digital communication. This course is designed to support career progression by equipping learners with tools to write emails that engage recipients and achieve intended outcomes. Course Description This course delves into the core elements of effective email writing, guiding learners through the art of crafting well-structured messages tailored to different audiences and purposes. Topics include understanding the essentials of email communication, managing inbox organisation, selecting appropriate writing styles, and adopting the correct tone to suit professional settings. Additional advice focuses on avoiding common pitfalls and exercising caution in sensitive or complex correspondence. Throughout the course, learners will acquire the skills needed to produce clear, respectful, and compelling emails that facilitate smooth business interactions and enhance overall communication effectiveness in the workplace. Email Writing Training Curriculum Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution (See full curriculum) Who is this course for? Individuals seeking to improve their professional email communication skills. Professionals aiming to enhance workplace correspondence and career development. Beginners with an interest in mastering business writing techniques. Administrative staff and office workers looking to boost email efficiency. Career Path Administrative Assistant Office Manager Customer Service Representative Executive Assistant Communication Coordinator Sales and Marketing Assistant

Microsoft Office 2016 Complete Course Course Overview: The "Microsoft Office 2016 Complete Course" is designed to provide learners with comprehensive knowledge and essential skills in the core Microsoft Office applications. This course offers in-depth coverage of Microsoft Word, Excel, PowerPoint, Outlook, and Access, enabling participants to confidently use these programs in professional environments. By the end of the course, learners will be equipped to create, manage, and analyse documents, spreadsheets, presentations, emails, and databases with proficiency. This course is an invaluable resource for those looking to enhance their productivity and improve their digital skills, making them more competitive in the job market. Course Description: The "Microsoft Office 2016 Complete Course" delves into the key functionalities of Microsoft Office, with modules dedicated to each major application. Learners will explore the features of Word for document creation and editing, Excel for data analysis and management, PowerPoint for effective presentations, Outlook for email and calendar management, and Access for database handling. Each module is structured to help learners understand the software’s core functions and how to apply them in real-world scenarios. Upon completion, learners will have developed a strong foundation in using Office 2016, boosting their ability to operate efficiently and effectively in modern workplaces. This course is suitable for individuals seeking to increase their office productivity and streamline their daily tasks. Microsoft Office 2016 Complete Course Curriculum: Module 01: Microsoft Word 2016 Module 02: Microsoft Excel 2016 Module 03: Microsoft PowerPoint 2016 Module 04: Microsoft Outlook 2016 Module 05: Microsoft Access 2016 (See full curriculum) Who is this course for? Individuals seeking to improve their office productivity skills. Professionals aiming to advance in roles requiring Microsoft Office proficiency. Beginners with an interest in data management, communication, and office software. Those wishing to enhance their CV and increase career opportunities in administrative and support roles. Career Path: Office Administrator Executive Assistant Data Analyst Personal Assistant Administrative Support Specialist Project Coordinator

Meeting Management Online Course Overview This Meeting Management Online course equips learners with essential skills to plan, organise, and conduct effective meetings in both virtual and traditional settings. It covers key aspects such as meeting preparation, the use of various online platforms, and professional etiquette to ensure smooth communication and productive outcomes. By the end of the course, participants will confidently manage meetings that engage attendees, keep discussions focused, and achieve clear objectives. This course is designed to enhance organisational efficiency and communication skills, making it valuable for professionals across diverse sectors who regularly facilitate or participate in meetings. Course Description This comprehensive course delves into the full spectrum of meeting management, from initial planning to execution and follow-up. Learners will explore different online meeting platforms, mastering their features to optimise interaction and collaboration. Topics include agenda creation, participant engagement strategies, and maintaining professionalism through meeting etiquette. The course emphasises skills such as time management, effective communication, and problem-solving within meetings. Through a structured learning experience, participants will develop the ability to lead productive discussions, manage challenges, and ensure meetings contribute positively to organisational goals. Suitable for all levels, this course provides the knowledge required to enhance meeting effectiveness in today’s increasingly digital workplace. Meeting Management Online Curriculum: Module 01: Planning and Preparation Module 02: Online Meeting Platforms Module 03: Meeting Etiquette and Tips (See full curriculum) Who is this course for? Individuals seeking to improve their meeting coordination skills. Professionals aiming to enhance leadership and communication abilities. Beginners with an interest in effective workplace collaboration. Team leaders and project managers requiring efficient meeting techniques. Career Path Meeting Coordinator Project Manager Administrative Assistant Business Analyst Office Manager