672 Courses in Cardiff delivered Live Online

Duration 4 Days 24 CPD hours This course is intended for This course assumes the student has successfully taken and passed the NCSF Foundation 2.0 course based on the NIST Cybersecurity Framework version 1.1, release April 2018. Following the course introduction, the course provides an introduction to the intersection between digital transformation and cybersecurity, which is followed by an overview of the threat landscape. Following an approach to the implementation of cybersecurity controls, the course delves into an organizational approach to cybersecurity that starts governance, management, and a supportive culture,Finally, the course provides additional guidance for the cybersecurity practitioner to determine the current state, the desired state, and a plan to close the gap - and to do this over and over again to inculcate it into organizational DNA. Overview This course looks at the impact of digital transformation on cybersecurity risks, an understanding of the threat landscape, and an approach to the application of cybersecurity controls. It provides guidance for students on the best approach to design and build a comprehensive cybersecurity program. Executives are keenly aware of the risks but have limited knowledge on the best way to mitigate these risks. This course also enables our executives to answer the critical question - Are we secure? The class includes lectures, informative supplemental reference materials, quizzes, exercises, and formal examination. The exercises are a critical aspect of the course; do not skip them. Outcomes and benefits from this class is a practical approach that students can use to build and maintain comprehensive cybersecurity and cyber-risk management programs. This course is targeted at IT and Cybersecurity professionals looking to become certified on how to operationalize the NIST Cybersecurity Framework (NCSP) across an enterprise and its supply chain. Digital Transformation Explores what the Practitioner needs to know about the relationship between digital transformation and cybersecurity Explain how to determine the impact of cybersecurity on DX. Explain the relationships between culture and digital transformation from the perspective of a practitioner. Explain the delivery of value to stakeholders in a DX & cybersecurity environment. Illustrate the interdependent relationship between cybersecurity and DX. Threat Landscape The Practitioner needs to understand what threat actors do and their capabilities. Compare the evolving attack type impact to the threat environment. Apply knowledge about the threat landscape to maintain a readiness to respond. Develop a risk profile based on business impact analysis Establish the relationship between awareness and training in the continual improvement of cybersecurity posture. Develop and treat training & awareness as a critical aspect of deterrence Use knowledge about the threat landscape as a predicate to the adoption and adaptation of your cybersecurity posture. The Controls This chapter provides a sample set of controls based on an informative reference. Understand the purpose goals & objectives for each control. Characterize & explain the informative reference controls Discover how to apply the controls in an organizational context. Adopt & Adapt Adopt is a decision about governance; adapt is the set of management decisions that result from the decision to adopt. Distinguish Adopt, Adapt, Management & Governance. Develop an approach to adoption & adaptation. Distinguish & demonstrate the impact of organizational culture on developing cybersecurity as a capability. Develop an assessment approach to define current state. Adaptive Way of Working Threat actors are agile and highly adaptive. The cybersecurity Practitioner must develop the same capabilities Break down what constitutes an adaptive approach. Characterize & apply the need for crossfunctional teams. Recognize and prioritize the first steps (get started). Demonstrate & establish cybersecurity phases. Break down the impact of the flows. Rapid Adoption & Rapid Adaptation FastTrack FastTrack? is an approach to allow organizations to learn to adapt to an evolving threat landscape rapidly. Approach: Establish what it takes to adopt CS. Determine how that impacts management adaptation of CS. Determine how that impacts the capability to assess. CS Capability: Determine the gap between existing & needed capabilities. Establish what must be developed. Develop appropriate risk management profile. Discover how cybersecurity impacts people, practice & technology impacts organization. Differentiate CIS Implementation groups. Determine appropriate implementation group & approach. Develop appropriate phase approaches. CIIS Practice Cybersecurity is an ongoing game of cat and mouse. Organizations must learn how to inculcate cybersecurity improvement into their DNA. Break down & develop mechanisms for ongoing cybersecurity improvement that includes developing a learning organization. Illustrate an improvement plan based on the NIST 7-Step Approach. Illustrate an improvement plan based on the Improvement GPS Demonstrate understanding of Cybersecurity Maturity Model Certification Break down the balancing loop & how it fits into the escalation archetype Use the Fast Track? (improvement & implementation) cycles.

Duration 2 Days 12 CPD hours This course is intended for Solutions architects, Software engineers, Operations leads, and IT project managers. Overview Recognize the common business and technical drivers for migrating to the cloud Summarize the three phases of a migration and associated objectives, tasks, and stakeholders for each Describe AWS architecture, tools, and migration best practices Distinguish between the various cloud migration strategies and when each is most appropriate Determine an organization?s application migration readiness Discover a portfolio and gather data necessary for migration Plan and design an application migration strategy Perform and validate application migration to the cloud Optimize applications and operations after migrating to the cloud This course is for individuals who seek an understanding of how to plan and migrate existing workloads to the AWS Cloud. You will learn about various cloud migration strategies and how to apply each step of the migration process, including portfolio discovery, application migration planning and design, conducting a migration, and post-migration validation and application optimization. Hands-on labs reinforce learning, and each lab is designed to provide you with the understanding and foundation necessary to complete migration tasks in your organization. Prerequisites We recommend that attendees of this course have: Familiarity with enterprise IT infrastructure (hardware and software) Completed the AWS Technical Essentials or Architecting on AWS training 1 - What Is a Cloud Migration? Summarize the drivers and desired outcomes of a cloud migration Identify the elements of a successful migration journey Describe the three-phase AWS migration process 2 - Assessing Migration Readiness Summarize the activities and goals of the assess phase Evaluate tools for assessing your organization?s cloud readiness Describe Migration Readiness Assessments (MRAs) and their importance 3 - Preparing for a Migration and Understanding Related Workstreams Summarize the mobilize phase of the process Discuss the eight unique migration-related workstreams 4 - Discovering Landing Zones and Their Benefits Explain the function of a landing zone Discuss best practices for creating a custom landing zone Describe how you would use AWS Control Tower to create a landing zone 5 - Building a Landing Zone Summarize the process of building a landing zone Determine the best multi-account structure, governance policies, and connectivity plan for a landing zone 6 - Discovering the Portfolio and Understanding Migration Strategies Explain the activities of the detailed portfolio discovery workstream Describe how to assess an application?s migration readiness Summarize the seven migration strategies 7 - Understanding and Choosing Portfolio Discovery Tools Summarize the various discovery tools available Distinguish which tools are best to use based on scenario 8 - Planning and Designing a Migration Describe the planning and design process Summarize how to set up a migration factory Choose and finalize an application migration strategy 9 - Performing the Migration to AWS Explain the server migration process Discuss the various migration automation and governance tools available Evaluate server migration tools for compatibility with your environment 10 - Understanding Database and Data Migration Services Summarize the significance of database and data migration Discuss the various data migration tools available 11 - Understanding Additional Migration Support Options Discuss additional migration support options Summarize AWS Managed Services and AWS Marketplace Describe SAP on AWS and services offered for Windows 12 - Integrating, Validating, and Cutting Over Applications Discuss the process and benefits of integrating, validating, and cutting over applications 13 - Modernizing and Optimizing an Application Migration Identify post-migration opportunities for modernization and optimization Understand cost and security optimization processes Explore tools available to support these processes 14 - Understanding Operations Tools, Integration Testing, and Automation Summarize operations in the cloud Discuss four functions of operations and their domains Review operations automation and relevant support tools 15 - Migration Best Practices Course review and key takeaways Summarize and reinforce AWS best practices for migrating Additional course details: Nexus Humans Migrating to AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Migrating to AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This intermediate-level course requires students have incoming experience working with Oracle Database 18 or higher. Overview Working in a hands-on learning environment led by our expert facilitator, you'll explore: The Oracle Database Architecture Query Optimizer Tuning Container Databases and Pluggable Databases Oracle 19c Tuning features Evaluating Execution Plans Oracle Tuning Tools Using Automatic Workload Repository Join Types AWR Using Baselines Additional AWR performance tools Optimizer Statistics Monitoring a Service Bind Variables and database parameters Oracle's Real Application Testing (RAT) SQL Tuning Advisor Automatic Sql Tuning Sql Plan Management Shared Pool Tuning Tuning the database buffer cache Tuning the PGA (Program Global Area) Automatic Memory Management (AMM) Tuning Segment Space Utilization (ASSM) Automatic Storage Management Oracle 19C Database Tuning is an intermediate level course for Oracle database experienced attendees that explores core tuning skills such as Database parameters, SQL Tuning Advisor, SQL Access Advisor, Adaptive SQL plans and more. Overview Oracle Database Architecture Instance Definition Define SGA Define Background Processes Datafile Definition Query Optimizer SQL Parsing Optimizing Terms Optimizing Methods Query Plan Generation Query Plan Control Tuning Container Databases and Pluggable Databases Pluggable tuning parameters Define Container tuning structure Using PDB$SEED Create a new PDB Plug and unplug a PDB Oracle 12c Tuning features Identifying and Using Oracle's Heat Map 12c Compression Levels and Types Evaluating Execution Plans Defining SQL execution plans Automatic Workload Repository Reading execution plans Oracle Tuning Tools Monitoring tools overview Enterprise Manager Dynamic Performance Views Automatic Workload Repository Automatic Database Diagnostic Monitor Sql Tuning Advisor SQL Access Advisor Sql Access Advisor DB operation Tuning DB operation Active Reporting Using Automatic Workload Repository Defining AWR AWR Settings Creating AWR Baselines Metrics, Alerts, and Thresholds Defining Metrics Setting Alerts Setting Corrective Actions User Defined Metrics Metric Dynamic Views Join Types Nested Loops Join Sort Merge join Hash Join and Cartesian Join Equijoins and Nonequijoins Outer Joins Semijoins AWR Using Baselines Creating AWR baselines Creating AWR Repeating baselines Moving Window Baseline Additional AWR performance tools Automatic Maintenance Tasks Segment Advisor Statistics Gathering Automatic Tuning Optimizer Automatic Database Diagnostic Monitor Active Session History (ASH) Optimizer Statistics Optimizer Statistics Overview Table and Index Statistics Statistic Preferences Statistics Gathering e) Locking Statistics, Export/Import Statistics Pending and published statistics Optimizer Hints Optimizer Paths Cost Base Optimization Monitoring a Service Overview of what is an Oracle Service Creating an Oracle Service for Single instance and RAC Monitoring a Service Resource Management and a Service Enterprise Manager and a Service Bind Variables and database parameters Bind variable definition Cursor_sharing parameter Adaptive Cursor Sharing Oracle's Real Application Testing (RAT) Sql Performance Analyzer overview Sql Performance Analyzer Options Database Parameter changes Database version changes Creating SQL Tuning Sets Database Replay Overview Database Replay Configuration Database Replay Options SQL Tuning Advisor SQL Tuning Advisor: Overview SQL Tuning Advisor Limited Mode Sql Tuning Advisor Comprehensive mode Sql Tuning Profiles SQL Access Advisor SQL Access Advisor: Overview Sql Access Advisor options SQL Access Advisor and Sql Tuning Sets Sql Access Advisor and AWR Results and Implementation Automatic Sql Tuning Automatic Sql Tuning Maintenance Task Automatic Tuning Optimization implementation(ATO) Automatic Tuning Optimization Results Enable/Disable Automatic Tuning Optimization Sql Plan Management Sql plan Management and baseline overview Enable sql plan management Loading Sql Plan baselines into the SGA Adaptive plan management Shared Pool Tuning Shared pool architecture Shared pool parameters Library Cache Dictionary cache Large pool considerations and contents Tuning the database buffer cache Database buffer cache overview Database buffer cache parameters Oracle and Dirty reads and writes Automatic Shared Memory Management (ASMM) Buffer Cache goals and responsibility Buffer Cache pools Tuning the PGA (Program Global Area) PGA Overview PGA Database Parameters Temporary Segments Temporary Tablespace Sizing the PGA Automatic Memory Management (AMM) Oracle's Automatic Memory Management Overview Database Auto-tuned Parameters Database Non Auto-tuned Parameters Automatic Memory Management Hints and Sizing suggestions AMM versus ASMM Tuning Segment Space Utilization (ASSM) Overview of Automatic Segment Space Management Defining the DB_BLOCK_SIZE Defining DB_nk_CACHE_SIZE parameter The DB_BLOCK_SIZE Parameter Overview of table compression, block chaining, and block migration Automatic Storage Management Overview of ASM Definition of Grid Infrastructure ASM Instance ASM Diskgroups ASM Diskgroup parameters and templates ASMCMD

Duration 2 Days 12 CPD hours This course is intended for This program is designed for students who have attended successfully the IJOS and JRE courses (prior to April 1, 2017) or the IJOS course (since April 3, 2017) and are working toward JNCIA-JUNOS certification. Overview The objectives for this course follow the requirements for the current JNCIA-JUNOS. At the end of this course, the successful student will be able to: Identify the concepts and functionality of various fundamental elements of networking Identify the concepts, benefits and functionality of the core elements of the Junos OS Identify the concepts, operation and functionality of the Junos user interfaces Identify the main elements for configuring Junos devices Describe how to configure basic components of a Junos device Identify methods of monitoring and maintaining Junos devices Describe monitoring and maintenance procedures for a Junos device Identify basic routing concepts and functionality for Junos devices Describe how to configure and monitor basic routing elements for a Junos device Identify the concepts and functionality of routing policy and firewall filters on Junos devices Describe how to configure and monitor routing policies and firewall filters on a Junos device Apply knowledge of Junos operating system configuration, operations, and functionality to real-world scenarios This intense, two-day program is designed to prepare attendees who have previously taken the Introduction to the Junos Operating System (IJOS) course for taking the certification exam while simultaneously gaining insight into real-world applications Session 1: Practice Labs Guided practice labs to reintroduce the lab environment Session 2: Real-World Scenario Labs Labs that emulate real-world application of JNCIA-level knowledge, configurations, operations, and functionality. These labs will challenge students to complete scenario-based problems to accomplish specific network goals. Session 3: Networking Fundamentals Collision domains and broadcast domains Function of routers and switches Optical network fundamentals ? SONET/SDH, OTN Ethernet networks Layer 2 addressing, including address resolution IPv4 and IPv6 fundamentals Layer 3 / IP addressing, including subnet masks Subnetting and supernetting Decimal to binary conversion Longest match routing Connection-oriented vs. connectionless protocols Session 4: Junos OS Fundamentals Junos device portfolio ? product families, general functionality Software architecture Control and forwarding planes Routing Engine and Packet Forwarding Engine Protocol daemons Transit traffic processing Exception traffic Session 5: User Interfaces CLI functionality CLI modes CLI navigation CLI Help Filtering output Active vs. candidate configuration Reverting to previous configurations Modifying, managing, and saving configuration files Viewing, comparing, and loading configuration files J-Web ? core/common functionality Session 6: Junos Configuration Basics Initial configuration User accounts Login classes User authentication methods Interface types and properties Configuration groups Additional initial configuration elements ? NTP, SNMP, syslog, etc. Configuration archival Logging and tracing Rescue configuration Session 7: Operational Monitoring and Maintenance Show commands Monitor commands Interface statistics and errors Network tools ? ping, traceroute, telnet, SSH, etc. Real-time performance monitoring (RPM) Junos OS installation Software upgrades Powering on and shutting down Junos devices Root password recovery Session 8: Routing Fundamentals Packet forwarding concepts Routing tables Routing vs. forwarding tables Route preference Routing instances Static routing Advantages of / use cases for dynamic routing protocols Session 9: Routing Policy and Firewall Filters Default routing policies Import and export policies Routing policy flow Effect of policies on routes and routing tables Policy structure and terms Policy match criteria, match types, and actions Firewall filter concepts Firewall filter concepts Filter match criteria and actions Effect of filters on packets Unicast reverse-path-forwarding (RPF) Session 10: JNCIA-JUNOS Certification Exam The exam voucher is included in the price of the course DWWTC is a certified PearsonVUE Testing Center' Additional course details: Nexus Humans JNCIA Practicum and Exam Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the JNCIA Practicum and Exam Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements. Overview Obtain a thorough understanding of the core responsibilities of the business analyst Understand the main professional associations and standards supporting business analysts in the industry Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis Recognize the importance of properly defining the business need prior to engaging in requirements activities Formulate a strong understanding of the concepts that comprise strategy analysis Obtain experience with identifying and analyzing stakeholders Decipher between project and product scope and successfully use models to communicate scope Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types Explore business rules analysis Understand the benefits of process modeling and the common modeling language of BPMN Discuss process models and how the techniques can capture details about the as-is/to-be environment Learn how to properly prepare and conduct interviews Explore the components of use cases Learn what it means to package requirements Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements. Introduction to Business Analysis What is business analysis Benefits and challenges of business analysis Project success factors A Closer Look at the Business Analyst Role Definition of a business analyst Responsibilities of a business analyst Importance of communication/collaboration BA role vs. PM role Project roles involved in requirements IIBA/PMI and the goals of a professional association Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis beyond project work Business analysis core concepts Business analysis perspectives IIBA and PMI certifications for business analysts Workshop: Choose Your Project Supporting the Project Portfolio (Enterprise Analysis) Define Strategy Analysis When to perform Strategy Analysis Components of Strategy Analysis Defining the business need Envisioning the Product and Project Defining business requirements The importance of stakeholders Stakeholder identification Tips for analyzing stakeholders Techniques for managing stakeholder lists Discussion: Who is involved in strategy analysis? Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders Understanding and Defining Solution Scope Defining solution scope Techniques for defining solution scope Applying the brainstorming technique Project scope vs. Product scope Finding solution boundaries The Context Diagram Actors and key information Workshop: Draw a Context Diagram Understanding Requirements What is a requirement? Requirement types Business, Stakeholder, Solution, and Transition requirements Assumptions and constraints Business rules Taxonomy of business rules Decision tables How to write simple calculations Requirements vs. business rules Document requirements Workshop ? Document Requirements Elicitation and Process Modeling Why do we model processes? What is Business Process Management? Using a modeling notation ?As Is? vs. ?To Be? modeling Why use BPMN? Basic BPM notation Business Process Modeling ? A case study Business Process Realignment ?As Is? vs. ?To Be? activity diagrams Workshop: Create a Business Process Model Planning & Eliciting Requirements Interviewing ? what and why? Preparing for an effective interview Types of questions to ask Sequencing questions Active listening techniques Planning for elicitation Conducting the interview Establishing rapport Active Listening Feedback techniques Types of elicitation techniques Workshops: Planning for Elicitation and Conducting an Elicitation Session Use Case & User Story Analysis What is an Actor? Types of Actors How to ?find? Use Cases? Diagramming Use Cases Tips on naming Use Cases Explaining scenarios The use case template Components of a use case Scenario examples Best practices for writing Use Cases Scenarios and flows Alternate and exception flows Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios Analyzing & Documenting Requirements Requirements and Use Cases Non-Functional requirements User Interface Requirements UI Data Table Reporting requirements Data requirements Data accessibility requirements Characteristics of good requirements The business requirements document (BRD) BRD vs. Functional Requirements Specification Preparing the requirements package Requirements traceability Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements Additional Resources Useful books and links on writing effective requirements

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to:Identify the different types of tools and techniques availableApply change management successfullyReview what to look for when applying business case thinking to Root Cause AnalysisDevelop a process to systematically approach problems Problem determination skills cannot be acquired by reading a book. They mostly come from experience. After this course, you will have a general understanding of a structured problem determination approach, which you can then apply in your daily work. RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? Exercise 1a: Why is RCA important What is Root Cause? RCA Benefits and Approaches Exercise 1b: Why are multiple approaches important? Event and Casual Analysis Exercise 1c: Apply Event and Causal Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Exercise 1D: Prepare for Case Study Section Summary and Conclusions Enhance Use of RCA Tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Exercise 2a: Apply Change Analysis Exercise 2b: Change Analysis Worksheet Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Exercise 2b: Apply 5 Why?s Sequence-of-Events Exercise 2b: Worksheet Tool: Cause and Effect Exercise 2c: Apply Cause and Effect Exercise 2c: Cause and Effect Worksheet Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Exercise 2D: Apply Fault Tree Analysis Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Exercise 2E: Apply FMEA Tool: Design / Application Review Exercise 2d: Apply Design/Application Review Section summary & conclusions Problem Resolution & Prevention Section Objectives The Secret of Solving Problems A Note about Statistical Control A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Exercise 3A: Problem as IGOE Exercise 3A: IGOE Template Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Exercise 3B: Apply Lean Six Sigma Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN) What is Business Process Modeling Notation (BPMN)? Benefits of BPMN Basic Components of BPMN Exercise 3C: Use BPMN to Document a Current State Technique: Business Process Maturity Model Five Levels of Maturity Exercise 3D: Appraise Business Process Maturity Level Section Summary and Conclusions Capability Improvement for RCA Section Learning Objectives Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Exercise 4A: Apply RCA to RCA Process Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey Exercise 4B: Apply Strengths, Weakness, Opportunities and Threats (SWOT) to RCA SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? Awareness of the need for change Desire to participate and support the change Knowledge on how to change Ability to implement required skills and behaviors Reinforcement to sustain the change Exercise 4C: Create an Ability Checklist The ADKAR Model: Reinforcement Exercise 4D: Find two examples of how ADKAR will be different Section Summary and Conclusions Course Summary & Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Exercise 5A: Creating Action Plans Resource Guide Questions Additional course details: Nexus Humans BA17 - Advanced Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA17 - Advanced Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale

Leading end-to-end sales interaction with customers and managing sales internally within an organisation.

Managing the movement of goods across all sectors and distances for a range of customers from private individuals and sole traders through to large global organisations.

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam. Overview After completing this course, students will be able to: Plan for the transformation with shared goals and timelines Select a project and identify project metrics and Key Performance Indicators (KPI's) Create a team and agile organizational structure Design a tool integration strategy Design a license management strategy (e.g., Azure DevOps and GitHub users) Design a strategy for end-to-end traceability from work items to working software Design an authentication and access strategy Design a strategy for integrating on-premises and cloud resources Describe the benefits of using Source Control Describe Azure Repos and GitHub Migrate from TFVC to Git Manage code quality including technical debt SonarCloud, and other tooling solutions Build organizational knowledge on code quality Explain how to structure Git repos Describe Git branching workflows Leverage pull requests for collaboration and code reviews Leverage Git hooks for automation Use Git to foster inner source across the organization Explain the role of Azure Pipelines and its components Configure Agents for use in Azure Pipelines Explain why continuous integration matters Implement continuous integration using Azure Pipelines Define Site Reliability Engineering Design processes to measure end-user satisfaction and analyze user feedback Design processes to automate application analytics Manage alerts and reduce meaningless and non-actionable alerts Carry out blameless retrospectives and create a just culture Define an infrastructure and configuration strategy and appropriate toolset for a release pipeline and application infrastructure Implement compliance and security in your application infrastructure Describe the potential challenges with integrating open-source software Inspect open-source software packages for security and license compliance Manage organizational security and compliance policies Integrate license and vulnerability scans into build and deployment pipelines Configure build pipelines to access package security and license ratings This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms. Module 1: Get started on a DevOps transformation journey Introduction to DevOps Choose the right project Describe team structures Choose the DevOps tools Plan Agile with GitHub Projects and Azure Boards Introduction to source control Describe types of source control systems Work with Azure Repos and GitHub Module 2: Development for enterprise DevOps Structure your Git Repo Manage Git branches and workflows Collaborate with pull requests in Azure Repos Explore Git hooks Plan foster inner source Manage Git repositories Identify technical debt Module 3: Implement CI with Azure Pipelines and GitHub Actions Explore Azure Pipelines Manage Azure Pipeline agents and pools Describe pipelines and concurrency Explore Continuous integration Implement a pipeline strategy Integrate with Azure Pipelines Introduction to GitHub Actions Learn continuous integration with GitHub Actions Design a container build strategy Module 4: Design and implement a release strategy Introduction to continuous delivery Explore release strategy recommendations Build a high-quality release pipeline Introduction to deployment patterns Implement blue-green deployment and feature toggles Implement canary releases and dark launching Implement A/B testing and progressive exposure deployment Module 5: Implement a secure continuous deployment using Azure Pipelines Create a release pipeline Provision and test environments Manage and modularize tasks and templates Automate inspection of health Manage application configuration data Integrate with identity management systems Implement application configuration Module 6: Manage infrastructure as code using Azure and DSC Explore infrastructure as code and configuration management Create Azure resources using Azure Resource Manager templates Create Azure resources by using Azure CLI Explore Azure Automation with DevOps Implement Desired State Configuration (DSC) Implement Bicep Module 7: Implement security and validate code bases for compliance Introduction to Secure DevOps Implement open-source software Software Composition Analysis Static analyzers OWASP and Dynamic Analyzers Security Monitoring and Governance Module 8: Design and implement a dependency management strategy Explore package dependencies Understand package management Migrate, consolidate, and secure artifacts Implement a versioning strategy Introduction to GitHub Packages Module 9: Implement continuous feedback Implement tools to track usage and flow Develop monitor and status dashboards Share knowledge within teams Design processes to automate application analytics Manage alerts, Blameless retrospectives and a just culture Additional course details: Nexus Humans AZ-400 Designing and Implementing Microsoft DevOps Solutions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-400 Designing and Implementing Microsoft DevOps Solutions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.