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Introduction to Safeguarding Adults and Children The Role of the Designated Person About this event Introduction to Safeguarding Adults and Children The Role of the Designated Person Latest policies, legislation and guidance relating to safeguarding Collaboration and Partnership Training Requirements and Levels Adult training skills enhancement Tools for creating effective sessions

The key to a confident birth experience is knowledge and education. This workshop will guide you through the process.

Duration 2 Days 12 CPD hours This course is intended for Application Consultant Business Process Architect Business Process Owner / Team Lead / Power User Developer Development Consultant Enterprise Architect Solution Architect System Architect Technology Consultant Overview This course will prepare you to: Get an overview about the workflow functions and functionality in SAP S/4HANA, S/4HANA Cloud and SAP Cloud Platform Explain the possible extensions of workflows in these technologies You want to learn about the workflow functionality in S/4HANA, S/4HANA Cloud and SAP Cloud Platform? This course provides a business overview of processes, which are working 'right out-of-the box'. It explains possible extensions and comes with several exercises to deepen the theoretical lessons. Introduction Explain workflow @SAP and in SAP S/4HANA Use SAP Fiori My Inbox App, Setup and Configuration Explain the installation and set up of the My Inbox app Access the My Inbox app Add a BWF system as a task provider Add a SAP BPM system as a task provider Use roles for SAP Fiori Define the gateway scenario and catalogs Use the task gateway service Perform further settings Implement BADIs Create dynamic columns for SWF_USER_ATTR Create push notifications for the SAP Fiori Launchpad Flexible Workflow Explain Flexible Workflow Use a Workflow Scenario Explain SAP S/4HANA Cloud workflow Responsibility Management SAP Cloud Platform Workflow Service Use SAP Cloud Platform Workflow for workflow application development Strategy Recommendations and Migration Options Discuss strategy recommendations for enterprise workflow with SAP Discuss migration options for existing workflows Additional course details: Nexus Humans BIT602 SAP Workflow with SAP Fiori training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BIT602 SAP Workflow with SAP Fiori course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner / Team Lead / Power User Data Consultant / Manager Help Desk / COE Support Program / Project Manager Solution Architect System Architect Technology Consultant Trainer Overview Please refer to overview This course will provide you with a deep understanding of the production planning process, how to configure it, and how to apply the concepts of demand management and material requirements planning in SAP S4/HANA. SAP S/4HANA Production Planning Overview Outlining Production Planning in SAP S/4HANA Considering Prerequisites for Production Planning in SAP S/4HANA Master Data for SAP S/4HANA Production Planning Outlining Master Data for SAP S/4HANA Production Planning Prerequisites and Tools for Advanced Planning in SAP S/4HANA Outlining Advanced Planning: PP/DS in SAP S/4HANA Reviewing Master Data for Advanced Planning Activating Advanced Planning Evaluating Alerts with the Alert Monitor Planning Production with the Product View Demand Management in SAP S/4HANA with Planning Strategies Applying Planning Strategies for Make-to-Order Production Applying Planning Strategies for Make-to-Stock Production Advanced Production Planning in SAP S/4HANA Exploring Steps in PP/DS Material Requirements Planning Exploring Heuristics and Functions in PP/DS Applying the PP/DS Planning Run Detailed Scheduling in SAP S/4HANA Exploring Concepts and Principles for Detailed Scheduling Applying transactional Tools for Detailed Scheduling Applying Apps for Detailed Scheduling Using Detailed Scheduling in the Planning Run Using the PP/DS Optimizer Additional course details: Nexus Humans S4220 SAP Production Planning in SAP S/4HANA training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the S4220 SAP Production Planning in SAP S/4HANA course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This class is ideal for business users - the people who need to learn what's possible with Salesforce functionality across the suite of products, but aren't necessarily responsible for managing the application. If you're a customer service manager, business executive, business operations manager, sales operations manager, or any other operations, management, or process analysis 'super user,' this class is just what you need to better understand the business value of the Salesforce Platform. Overview Describe the primary business value of each major Salesforce Cloud. Manage users and data. Manage basic org configuration. Create email templates. Create reports and dashboards. Apply and champion Chatter. Understand the Salesforce implementation and maintenance lifecycle. Extend Salesforce functionality beyond basic configuration. Explore what?s possible with Salesforce. In this 3-day class, our Salesforce experts will walk you through the Salesforce Platform, its specific applications, and their business values and benefits. Familiarize yourself with Salesforce Cloud, and learn about platform features and processes to more effectively support day-to-day Salesforce operations within your organization. Through interactive lectures, discussions, and hands-on exercises, you?ll recognize the core elements of the implementation lifecycle, the key considerations to drive user adoption, and the important components of ongoing management of your Salesforce environment. Introduction Understand How Salesforce Works Explore Salesforce Applications Review Salesforce Organization Data Access and Security Control Org Access Manage Who Views and Modifies Objects Unlock Access to Records Share Access to Records Lock Down Individual Fields User Management and Troubleshooting Create New Users Troubleshoot Login, Record Access, and Field Visibility Issues Salesforce Customizations Think About Your Implementation Explore Custom Fields, Picklists, Page Layouts, and Record Types Create Email Templates Business Processes Automation Review Validation Rules Review Assignment and Escalation Rules Review Web-to-Lead and Entitlements Review Lightning Process Builder and Workflow Review Approval Processes and Visual Workflow Reports Explore the Reports Tab, Folders, and Formats Explore the Report Builder Summarize Your Data Dashboards and Data Insights Get More Insight from Your Data Visualize Your Data with Dashboards Create Your Analytics Strategy Everyday Salesforce Collaborate with Chatter, Groups, and Communities Share Feedback with Chatter Answers and Ideas Go Mobile with Salesforce1 Make Salesforce Part of Your Day Data Management Create a Data Migration Strategy Ensure Data Quality Extending Salesforce Drive a Salesforce Implementation Customize Salesforce Using Custom Objects, Apps, and the Salesforce AppExchange Build It Yourself Wrap-up and Certification Review the Certification Process and Resources

If you are being held back by your inner critic I can help you respond to unwanted thoughts and feelings more effectively, so you can lead a fulfilling life.

Developing the high performing team takes time and effort. But above all, it requires an understanding of the dynamics of high performing teams. This programme helps managers and leaders understand what high performing teams do and how they do it. It focuses on enabling managers to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. A core theme is the need for managers of teams to 'hold up the mirror' to themselves and to see themselves as a leader of people, to reflect on how others see them and to modify their style accordingly. This programme will help managers / team leaders: Analyse the constituents of a 'high performing' team Apply essential influencing techniques Use a range of communication techniques to support effective teamwork Create and articulate team vision Generate common values Assess team effectiveness and take/recommend the appropriate actions Make more efficient use of team time Understand and agree on techniques to manage conflict Define and implement team meeting protocols that will facilitate team effectiveness Use the Prime Focus model to create the environment and framework for a high performing team Draft your team strategy to take them to the next level Day 1 1 Welcome and introduction Participants are welcomed to the programme and invited to share their personal objectives and people challenges Participants are given an action plan template to complete throughout the workshop 2 Your team The concept of 'positive intention' The difference between a team and a high performing team Assess your team effectiveness What is your 'interference'? 3 The team environment Setting the scene Building rapport Active listening Team goals and role profiling 4 Your style Tuckman model of team stages - how do you manage each stage? Team standards and goals Your team vision 5 Effective team meetings Influencing in team meetings How to make them interesting and relevant The pure role of the chair Day 2 1 Effective communication techniques Giving and receiving feedback Your communication style How to adapt, pace and lead to build rapport The Mehrabian theory of communication 2 How to manage conflict What is conflict? What is your default conflict approach? Tools and tips for managing conflict Practice sessions 3 Team skills Undertake a team skills analysis Types of team member Motivating team members Reframing situations 4 Setting your strategy Seeing the bigger picture The Prime Focus Model Your strategy for success Articulating your strategy Action plans revisited

Are you an EDI Officer, HR Specialist, Leader or Manager? Or the nominated EDI champion for your team? Maybe you've been given the EDI portfolio on behalf of your Board or department? Or if you're aiming to make a difference via your diverse staff network or union, all change-makers are welcome!

Duration 5 Days 30 CPD hours This course is intended for This course is designed for network and software engineers and hold job roles such as: Network administrator Network engineer Network manager System engineer Project manager Network designer Overview After taking this course, you should be able to: Describe network architectures, devices, and software used by service providers Describe the various Internet governance organizations, their roles, and tools available for governance information verification Configure Cisco Internetwork Operating System (Cisco IOS) and Cisco IOS XE routers Describe Cisco IOS XR software, perform initial configuration, and explain platform daily tasks Describe various access and core technologies used by service providers Describe various major switching technologies used by service providers Describe major overlay technologies and their usage, and configure Virtual Extensible LAN I (VxLAN) Describe various major routing protocols used by service providers Configure Layer 3 services used by service providers Describe Multiprotocol Label Switching (MPLS), components, protocols, and MPLS usage Describe usage of various services used and maintained by service providers Introduce Linux networking, Bourne Again Shell (BASH) scripting, and their usage within Cisco IOS XR software This course is designed to provide you with the foundational knowledge for the suite of Cisco© CCNP© Service Provider courses. The course expands what you learned from the Cisco CCNA© course with a focus on theoretical and practical knowledge needed for the Service Provider environment. Through a combination of lessons and hands-on practice, you will learn about architectures, protocols, software and hardware platforms, and solutions within the Service Provider realm. While this course does not lead directly to a certification exam, it does cover foundational knowledge critical to the success in the Service Provider Technology track. Course Outline Introducing Service Provider Architectures Describing Internet Governance Organizations Configuring the Cisco IOS and Cisco IOS XE Router Configuring Cisco IOS XR Router Introducing Access and Core Technologies in the Service Provider Environment Introducing Routing Technologies in the Service Provider Environment Describing MPLS Implementing Layer 3 Services Introducing Switching Technologies in the Service Provider Environment Introducing Overlay Technologies Implementing Service Provider Services Introducing Programmability on Cisco IOS XR Routers Lab outline Review Lab Environment Examine Governance Data Perform an Initial Cisco Internetworking Operating System (IOS XE) Configuration Configure Connectivity and Connectivity Verification on Cisco IOS XE Devices Perform Initial Cisco IOS XR Configuration Configure and Verify Connectivity on Cisco IOS XR Configure Intermediate System to Intermediate System (IS-IS) Configure Routing Information Protocol (RIPv2) and RIP extension (RIPng) Configure Basic Border Gateway Protocol (BGP) Configure MPLS Configure Internet Protocol Service Level Agreement (IP SLA) Configure Hot Standby Router Protocol (HSRP) with Object Tracking Configure Virtual Routing and Forwarding (VRFs) Configure Network Time Protocol (NTP) Use Linux Command Line Interface Configure IOS XR Using a Bash Script

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.