Duration 2 Days 12 CPD hours This course is intended for There is no specific prerequisite for the CDRP© course. However, participants who have at least three years' experience in a data centre and/or IT infrastructures will be best suited. Overview After completion of the course, the participant will be able to: 1. Understand the different standards and methodologies for risk management and assessment 2. Establish the required project team for risk management 3. Perform the risk assessment, identifying current threats, vulnerabilities and the potential impact based on customised threat catalogues 4. Report on the current risk level of the data centre both quantitative and qualitative 5. Anticipate and minimise potential financial impacts 6. Understand the options for handling risk 7. Continuously monitor and review the status of risk present in the data centre 8. Reduce the frequency and magnitude of incidents 9. Detect and respond to events when they occur 10. Meet regulatory and compliance requirements 11. Support certification processes such as ISO/IEC 27001 12. Support overall corporate and IT governance Introduction to Risk Management Risk management concepts Senior management and risk Enterprise Risk Management (ERM) Benefits of risk management Data Centre Risk and Impact Risk in facility, power, cooling, fire suppression, infrastructure and IT services Impact of data centre downtime Main causes of downtime Cost factors in downtime Standards, Guidelines and Methodologies ISO/IEC 27001:2013, ISO/IEC 27005:2011, ISO/IEC 27002:2013 NIST SP 800-30 ISO/IEC 31000:2009 SS507:2008 ANSI/TIA-942 Other methodologies (CRAMM, EBIOS, OCTAVE, etc.) Risk Management Definitions Asset Availability/Confidentiality/Integrity Control Information processing facility Information security Policy Risk Risk analysis/Risk assessment/Risk evaluation/ Risk treatment Threat/Vulnerability Types of risk Risk Assessment Software The need for software Automation Considerations Risk Management Process The risk management process Establishing the context Identification Analysis Evaluation Treatment Communication and consultation Monitoring and review Project Approach Project management principles Project management methods Scope Time Cost Cost estimate methods Context Establishment General considerations Risk evaluation, impact and acceptance criteria Severity rating of impact Occurrence rating of probability Scope and boundaries Scope constraints Roles & responsibilities Training, awareness and competence Risk Assessment - Identification The risk assessment process Identification of assets Identification of threats Identification of existing controls Identification of vulnerabilities Identification of consequences Hands-on exercise: Identification of assets, threats, existing controls, vulnerabilities and consequences Risk Assessment - Analysis and Evaluation Risk estimation Risk estimation methodologies Assessment of consequences Assessment of incident likelihood Level of risk estimation Risk evaluation Hands-on exercise: Assessment of consequences, probability and estimating level of risk Risk Treatment The risk treatment process steps Risk Treatment Plan (RTP) Risk modification Risk retention Risk avoidance Risk sharing Constraints in risk modification Control categories Control examples Cost-benefit analysis Control implementation Residual risk Communication Effective communication of risk management activities Benefits and concerns of communication Risk Monitoring and Review Ongoing monitoring and review Criteria for review Risk scenarios Risk assessment approach Data centre site selection Data centre facility Cloud computing UPS scenarios Force majeure Organisational shortcomings Human failure Technical failure Deliberate acts Exam: Certified Data Centre Risk Professional Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer This is a two day instructor-led course that focuses on the skills and knowledge needed to implement and configure a Cisco TelePresence Management Suite and Cisco TelePresence Management Suite Extensions. Students will configure TMS, TMSPE, TMSXE, VCS and UCM for management of endpoints. Students will also learn to Configure and Schedule Conferencing, Administrative Tasks, Set up Microsoft Active Directory Users, Manage Conferences and Provision Devices. Installing Cisco Telepresence Management Server Windows Server Installation SQL Server Installation Server Pre-requisites and configuration Installing TMS Installing TMS Provisioning Extensions Release and Option Keys Upgrading TMS Backup TMS Configuring Cisco TelePresence Management Suite (TMS) Initial Configuration Endpoint Configuration Adding User Accounts and Profiles Groups and Permissions Active Directory Lookup Configuration Templates Setting Configuration VCS Configuration for TMS Direct Endpoint Management VCS/TMS Direct Managed Endpoint Features CUCM Configuration for TMS Direct Endpoint Management ? CUCM TMS Responsibilities CUCM Responsibilities Findme Configuration Phonebooks & Phonebook Sources Booking Conferencing Conference Creation Advanced Conference Settings Booking & Scheduling Conference Monitoring Dial Plans, Configuration Templates Scheduler/Smart Scheduler Reporting on TMS Reporting Basics Creating a Report Using Reporting Templates Bridge Utilization Call Detail Records Billing Code Statistics Conferences System Managing and Troubleshooting TMS Using the Logs Cisco TMS Ticketing System Troubleshooting VCS Registrations Troubleshooting CUCM Registrations System Maintenance
Duration 1 Days 6 CPD hours This course is intended for This basic course is for: Business Analyst Systems Engineer Software Engineer Requirements Engineer Requirements Manager Requirements Team Leader Overview Build projects in DOORS, including defining data structure, linking schema, attributes, and access permissions Use DOORS external linking facilities Share DOORS information with 3rd parties Control the flow of changes through your DOORS database Apply configuration management and backup strategies to your DOORS data This course builds on the content learned in the IBM Engineering Requirements Management DOORS V9.6 Foundation course. It is designed for those who will be in the role of team lead or project manager, or who want to learn more about advanced DOORS end-user functionality. It discusses creating and structuring DOORS projects, defining linking relationships and attributes, setting access permissions, and managing change. It also discusses external linking, working with spreadsheets, and applying configuration management strategies to DOORS data. Course Outline Build projects in DOORS, including defining data structure, linking schema, attributes, and access permissions Use DOORS external linking facilities Share DOORS information with 3rd parties Control the flow of changes through your DOORS database Apply configuration management and backup strategies to your DOORS data
Facilitating Effective Meetings (Virtual) Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique Getting Started The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior Summary and Next Steps
Reggie Love Keynote Only We understand that not every client/attendee can make it along to a full day of training in London, but would still like the opportunity to tune into a keynote speech - we listened to the feedback, and we've decided to support clients/attendees who do wish to listen in to Reggie's Keynote the opportunity to do so. No matter where you are located, you'll still get the chance to hear how Reggie supported one of the most well-known President of the USA in living memory. Who is Reggie Love? Reggie Love is a Senior Advisor at Apollo Global Management. Reggie’s responsibilities include supporting and developing strategy for human capital, public engagement and DE&I initiatives. Reggie previously served as Partner at RON Transatlantic EG from 2012-2019, an international financial holding company with interests in the financial services, logistics, energy, industrial and beer sectors in the United States, Latin America and Europe. The group, via its portfolio companies, encompasses assets under management and revenues of over $14 billion. Mr. Love’s work at the firm focused on financial services and energy investments. Prior to joining Transatlantic, Reggie served at the White House as personal aide to President Barack Obama from 2009-2011, where he was responsible for assisting with the coordination and completion of the President’s daily schedule as well as coordinating with other White House offices to set up long and medium range planning. Love moved to the District of Columbia in 2006 to work for then Senator Obama after short stints in the NFL with the Dallas Cowboys and Green Bay Packers. Love is a graduate of Duke University, holds and MBA from the Wharton School at the University of Pennsylvania and is the author of the New York Times Best Seller, Power Forward, My Presidential Education, which is a collection of stories and principles learned during his time working for President Obama and being a captain for the all-time most winning NCAA coach, Mike Krzyzewski. Love also serves on the boards of Cox Media Group, Blade Air Mobility, National Summer Learning Association, Center for Environmental Farming Systems, Organizing for Action, Military Bowl Committee, Team Works, and The New Renaissance. Please note the following: This is the Keynote element ONLY - Not the entire session. Cameras will be off for the keynote. Questions are sought out two weeks prior, which will then be sent to the training team for the event. Please be advised that we may not be able to get to every question on the day - the training team will pass this across to the speaker before the session to ensure we can answer most of the questions on the day. Who will attend? PA's EA's Administrative roles This workshop is open to females and males, including trans women/males and non-binary professionals. Group Rate Discounts Group discounts are currently on request for this session - please call 0800 949 9111 or email support@ownyoursuccess.co.ukto discuss and confirm any group bookings.
Join us at our Sustainability Summit for SMEs to learn how to build thriving businesses and resilient supply chains in a fun and interactive Refund Policy Contact the organiser to request a refund.Eventbrite's fee is nonrefundable. About this event Event lasts 5 hours 30 minutes Sustainability Summit for SMEs: Thriving Businesses and Strong Supply Chains! Welcome to the Sustainability Summit 2024, a 1-day online event focused on sustainability for founders and senior decision makers in small and medium enterprises (SMEs), including those in the supply chains of larger organisations! In today’s dynamic business landscape, sustainability isn't just a buzzword; it's a necessity. Small and medium size enterprises must go beyond policy statements and adopt cohesive, actionable strategies to thrive. WHEN Date: Tuesday, 22 October 2024 Time: 10:00 AM – 3:15 PM (BST) Where: online (virtual event) This online Sustainability Summit will cover essential topics such as: Marketing, HR (skills and talent development), Low-carbon digital assets, Procurement, Finance and ESG. It will feature Guest Speakers, dynamic panel discussions and real-world case studies. Designed with small and medium enterprises at the centre, this learning event promises to be inspiring and thought provoking. Speakers will provide practical, actionable insights for immediate implementation as well as share effective ways to enable you to be more adaptable in the medium to long-term. Book now to participate from the comfort of your workplace [or your home office]. Our lineup of speakers include: Prof. Dave Spicer, Director of Business & Community Engagement, Univ. of Bradford Richard Clarke, Founder and Managing Director of Highland Carbon Tracy Cartwright, SHEQ Consultant and Director of Applaud Business Consultancy Antony Gutsa, Founder & CEO of Ecoswap and Banking Professional Giles Metcalfe, Ethical Marketer at Giles Metcalfe Digital Carolyn McGarry Williams, Co-Founder of 4 My Card and Director of Marketing Trevor Gibbs, Web Accessibility Specialist Amelia Banful, Head of Business Strategy, Enviro Electronics Dr Veronica Broomes, Founder of Sustainability Support Service & Sustainability Expert David Conner, Founder at 2030hub & Global Goals Week Organiser BENEFITS: reasons why you should attend Expert Insights: Hear from Guest Speakers and Panellists about the latest trends in sustainability and forthcoming changes in policies and legislation. Real-world case studies: Discover success stories from other SMEs that integrated multiple facets of sustainability for business benefits. Innovative Strategies: Learn actionable approaches to embed sustainability in your business and how to showcase this to win new business and talent for the future. Future-proof your business: Get inspired by new processes and up-skilling opportunities. Equip yourself with the knowledge to adapt and thrive. Networking: Connect with attendees during an interactive and fun 'lunchtime' session. PRICE: from £97.00 PLUS BONUSES: YOUR SWAG BAG GIFTS: *Personalised digital business card: discounted price for 1 year subscription for attendees. [Usual price: £65 or US$70] *Eco-friendly gift card: 10% OFF *Sustainability Calendar 2025: 40% OFF for attendees [You save £27 or US$29] DONATION TO CHARITY Our commitment to People, Planet and Communities (business, geographic, places) is ongoing. For this 2024 Sustainability Summit [online], we will donate 1% of ticket price (ex. VAT) to The Rotary Foundation, our global charity of choice. WHO SHOULD ATTEND This Sustainability Summit is ideal for: • Business Founders and Senior Leaders: Gain strategic insights and learn practical actions to embed sustainability in your organisation’s DNA. • SMEs in Supply Chains: Understand how to meet the sustainability expectations of larger organisations and enhance your competitiveness. • Procurement and HR Professionals: Update your knowledge and gain useful insights about varied road maps to evidence sustainability -multiple pillars: planet, people for high social impact, ESG. Don’t miss this chance to learn more about how your business can be at the forefront and boost competitiveness with embedding sustainability for environmental, social and economic benefits. BOOK YOUR PLACE NOW https://www.eventbrite.co.uk/e/sustainability-summit-for-smes-thriving-businesses-and-strong-supply-chains-tickets-993387768557 DON'T MISS OUT Don't miss this opportunity to learn in a dynamic virtual meeting, network with business leaders and founders in a professional environment and gain the knowledge you need to take your business to the next level with capable and resilient supply chains! #sustainabilitysummit, #onlinesustainabilityevent, #sustainabilitytraining, #CSR, #sustainabilityforSMEs, #businesssustainability #summit, #greenbusiness, #online, #supplychains, #planet #forpurpose #betterbusiness, #netzero, #conference
This module aims to develop knowledge and understanding of the status of an authorised economic operator in the export and in import of goods. This includes the advantages of the status, trusted trader, and the process securing the authorised economic operator status.
Time Management Training Course Overview: Time Management Training - Online Course equips learners with essential skills to effectively manage their time, leading to greater productivity and reduced stress. This course delves into the strategies, techniques, and mindset needed to optimise time usage across personal and professional life. Through a series of engaging modules, learners will understand how to identify priorities, overcome procrastination, set actionable goals, and minimise time-wasting habits. By the end of the course, learners will gain practical tools to manage their time better, enhance focus, and improve overall efficiency. Course Description: In this course, learners will explore the significance of time management, including its impact on work performance and personal life. The course covers a comprehensive range of topics, starting with assessing current work practices and identifying key priorities. Learners will gain valuable insights on overcoming procrastination, setting clear goals, and developing effective time management plans. Advanced modules provide techniques for combating distractions and maintaining productivity, even in creative or unpredictable work environments. This course offers valuable strategies that can be applied immediately, supporting career growth and improving work-life balance. Time Management Training Curriculum: Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say ‘No’ to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks (See full curriculum) Who is this course for? Individuals seeking to improve their productivity and work efficiency. Professionals aiming to enhance their time management skills for career advancement. Beginners with an interest in developing better organisational habits. Anyone looking to reduce stress and gain control over their daily schedule. Career Path: Project Manager Administrative Assistant Operations Manager Executive Assistant Personal Assistant Entrepreneur Team Leader
Duration 3 Days 18 CPD hours This course is intended for This course is intended for: Solutions architects Developers Cost-optimization leads System administrators Overview In this course, you will learn to: Explain the cost of core AWS services Determine and predict costs associated with current and future cloud workloads Use strategies and best practices to reduce AWS costs Use AWS tools to manage, monitor, alert, and optimize your AWS spend Apply strategies to monitor service costs and usage Implement governance standards, including resource tagging, account structure, provisioning,permissions, and access This course is for individuals who seek an understanding of how to manage, optimize, and predict costs as you run workloads on AWS. You learn how to implement architectural best practices, explore cost optimization strategies, and design patterns to help you architect cost-efficient solutions on AWS. Module 0: Couse Overview Course introduction Module 1: Introduction to Cloud Financial Management Introduction to Cloud Financial Management Four pillars of Cloud Financial Management Module 2: Resource Tagging Tagging resources Hands-On Lab: Cost optimization: Control Resource Consumption Using Tagging and AWS Config Module 3: Pricing and Cost Fundamentals of pricing AWS Free Tier Volume discounts Savings plans and Reserved Instances Demonstration: AWS Pricing Calculator Module 4: AWS Billing, Reporting, and Monitoring Understanding AWS invoices Reporting and planning AWS Cost Explorer AWS Budgets Demonstration: AWS Billing Console Demonstration: AWS Cost Explorer Demonstration: Trusted Advisor Hands-On Lab: Cost optimization: Deploy Ephemeral Environments Using Amazon EC2 Auto Scaling Module 5: Architecting for Cost: Compute Evolution of compute efficiency Amazon EC2 right-sizing Purchasing options Architect for Amazon EC2 Spot Instance Impact of software licensing Demonstration: Compute Optimizer Demonstration: Spot Instance Advisor Hands-On Lab: Cost optimization: Right Size Amazon EC2 Instances Using Amazon CloudWatch Metrics Module 6: Architecting for Cost: Networking Data transfer costs Understand data costs for different services How to triage network costs Hands-On Lab: Cost optimization: Reduce Data Transfer Costs Using Amazon CloudFront and Endpoints Module 7: Architecting for Cost: Storage Amazon EBS cost, pricing, and best practices Amazon S3 cost, pricing, and best practices Amazon EFS cost, pricing, and best practices Hands-On Lab: Cost optimization: Reduce Storage Costs Using Amazon S3 Lifecycle Management Module 8: Architecting for Cost: Databases Amazon RDS cost, pricing, and best practices Amazon Aurora cost, pricing, and best practices Amazon DynamoDB cost, pricing, and best practices Amazon ElastiCache cost, pricing, and best practices Amazon Redshift cost, pricing, and best practices Module 9: Cost Governance Setting up AWS Organizations AWS Systems Manager Hands-On Lab: Cost optimization: Reduce Compute Costs Using AWS Instance Scheduler Module 10: Course Summary Course review
Duration 3 Days 18 CPD hours This course is intended for Participants must possess a valid data centre training certificate such as CDCP or any other approved equivalent. Please submit a copy of your certificate for verification upon registration for the CTDC course. Overview After completion of the course the participant will be able to:1. Learn to properly comprehend and apply the ANSI/TIA-942 Standard requirements and guidelines2. Understand the proper intent of the ANSI/TIA-942 Standard to avoid both over- and/or under-investment3. Align the selection of redundancy levels and infrastructure investments to the business requirements.4. Understand the criteria and requirements for a high-availability data centre design and how to effectively establish the data centre from the perspective of the ANSI/TIA-942 Standard5. Understand how the ANSI/TIA-942 Standard relates to various worldwide standards This course, the participant will learn how to design an ANSI/TIA-942 compliant data centre. It will provide a clear understanding of the requirements of the ANSI/TIA-942 Standard and possible implementation variations. Introduction to Data Centre Facilities About the ANSI/TIA-942 Life of the ANSI/TIA-942 Standard Relation to other standards Architectural Electrical Mechanical Telecommunication Areas under scope High level redundancy definitions Redundancy options (N, N+1 etc.) Fault tolerant Concurrent maintainability Compartmentalisation Examples of redundancy levels Data Centre Space PlanningData Centre TopologiesRecommendations for Energy EfficiencyArchitectural Site selection Parking Multi-tenant building Building construction Vapor barrier Roofing Floor loading Raised flooring Suspended/drop ceiling Hanging load Seismic Building Security & Safety Security CCTV Staffing Bullet/ballistic proofing Lighting Safety - Signage Building and Room Access Security checkpoints Entry lobby Doors and windows Exit corridors Shipping and receiving areas Room/Area Design Requirements Administrative offices Security offce Operations centre Restroom and break room UPS/Battery rooms Generator and fuel storage area Computer room Electrical Utility power - Substation - Feed requirements - Self-generation HT/HV switch gear Generator and fuel supply LT/LV switch gear - ATS - Alternatives to ATS UPS and batteries PDU STS Grounding Surge protection EPO Central power monitoring Load banks Testing Equipment maintenance - Preventive maintenance - Facility training programs Mechanical Environmental design - Temperature and humidity requirements - Contamination - Sources - Clean air - Pressurisation - Radio sources - Vibration - Water ingress Water cooled systems - Heat rejection - Chilled water system - Condenser water? - Make up water Air cooled systems HVAC control systems Plumbing - Pipe routing Fire suppression Water leak detection Telecommunications Network topology Redundancy level design Media and connectors Cabling pathways Detailed cabling design considerations Administration and labeling Cable testing Data centre fabrics Exam: Certified TIA-942 Design Consultant Actual course outline may vary depending on offering center. Contact your sales representative for more information.