Duration 2 Days 12 CPD hours This course is intended for Networking and security professionals involved in the design, implementation, and administration of a network infrastructure using FortiGate appliances. Overview Analyze a FortiGate's route table. Route packets using policy-based and static routes for multi-path and load balanced deployments. Configure SD-WAN to load balance traffic between multiple WAN links effectively. Inspect traffic transparently, forwarding as a Layer 2 device. Divide FortiGate into two or more virtual devices, each operating as an independent FortiGate, by configuring virtual domains (VDOMs). Establish an IPsec VPN tunnel between two FortiGate appliances. Compare policy-based to route-based IPsec VPN. Implement a meshed or partially redundant VPN. Diagnose failed IKE exchanges. Offer Fortinet Single Sign On (FSSO) access to network services, integrated with Microsoft Active Directory. Deploy FortiGate devices as an HA cluster for fault tolerance and high performance. Deploy implicit and explicit proxy with firewall policies, authentication, and caching. Diagnose and correct common problems. In this two-day course, you will learn how to use advanced FortiGate networking and security. Course Outline Module 1. Routing Module 2. Software-Defined WAN (SD-WAN) Module 3. Layer 2 Switching Module 4. Virtual Domains Module 5. Site-to-Site IPsec VPN Module 6. Fortinet Single Sign-On (FSSO) Module 7. High Availability (HA) Module 8. Web Proxy Module 9. Diagnostics
Duration 4 Days 24 CPD hours This course is intended for This is an intermediate level course for students that will perform Database Administration tasks, who plan, implement, and maintain D22 11.1 databases. Overview These skills can be developed by taking: DB2 SQL Workshop DB2 Fundamentals This course teaches database administrators to perform basic database administrative tasks using Db2 11.1. These tasks include creating database objects like tables, indexes and views, and loading data into the database with Db2 utilities like LOAD and INGEST. Various diagnostic methods will be presented, including using db2pd command options, and monitoring with SQL statements that reference Db2 monitor functions. Students will learn how to implement automatic archival for database logs and how to recover a database to a specific point in time using the archived logs. The course covers using EXPLAIN tools to review the access plans for SQL statements and adding indexes to improve SQL performance. We will cover the locking performed by Db2 and the effect the application isolation level has on locking and lock wait conditions. Students will learn how to implement database security, including adding a security administrator, SECADM user, and implement database roles to simplify security management. We will also describe implementing Db2 native encryption for a database. Overview of Db2 11.1Db2 Command Line Processor (CLP) and GUI toolsThe Db2 database manager instanceCreating Databases and Data PlacementCreating Database ObjectsMoving DataBackup and RecoveryDatabase Maintenance, Monitoring and Problem DeterminationLocking and concurrencySecurity
Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Customers configuring and maintaining CUCM 8.x, 9.x, 10.x, 11.0, or 12.x. PBX System Administrators transitioning to CUCM administration IP networking professionals taking on responsibility for CUCM administration Workers being cross-trained for CUCM administration coverage The secondary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) 12.x (or earlier version) system and its environment Configure CUCM to support IP Phones in multiple locations Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Understand User Web Page functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Understand the capabilities of and demonstrate the Bulk Administration Tool Understand the SMART Licensing model for Cisco Unified Communications Understand and demonstrate the use of the Unified Reporting tool Understand and demonstrate the use of the Dialed Number Analyzer Communications Manager Administration for Version 12.5 (CMA v12.5) is an instructor-led course presented to system administrators and customers involved with the day-to-day operation of the Cisco Unified Communications Manager product. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the Cisco Unified Communications Manager software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x. The concepts and the lab tasks are the same for most of the Cisco Unified Communications Manager software versions CUCM System Basics Introduction to IP Telephony Traditional Voice vs. IP Telephony Clustering Overview Intra-Cluster Communications CUCM Redundancy Options Deployment Models Campus (Single Site) Deployment Centralized Call Processing Deployment Distributed Call Processing Deployment Clustering over the IP WAN Call Processing Deployment Hybrid Call Processing Deployment Basics of CUCM Configuration Administrative Interfaces Administration and Serviceability Unified Reporting and the Enterprise License Manager Disaster Recovery System and Unified OS Administration Navigation Bar Command Line Interface Server Redundancy: CM Groups CM Group Configuration Date/Time Group Regions and Codecs Locations Device Pool Configuration Service Parameters Configuration Enterprise Parameters Configuration Supporting Phones and Users Configuring CUCM to Support Phones Cisco Unified IP Phone Model Ranges Specialized Cisco IP 89xx and 99xx phones Cisco Jabber Client Phone Button Templates Softkey Template Cisco IP Phone Registration Device Defaults Phone Configuration Manual Phone Configuration Auto-Registration Self-Provisioning Using the Bulk Administration Tool (BAT) Deploying new phones and users Overview of the Auto-Register Phone Tool Configuring CUCM to Support Users Understanding CUCM Users Manual User Creation User Import with BAT Importing Users with LDAP Sync LDAP Authentication Understanding User Administration Configuring User Administration Working with Access Control Groups Assigning End Users to Access Control Groups User Web Pages Understanding the Dial Plan Dial Plan Overview Introduction to the Dial Plan Understanding Dial Plan Components Route Lists, Route Groups and Devices Call Routing Understanding Digit Analysis Basics of Dial Plan Configuration Basics of the Dial Plan Dial Plan Configuration Translation Patterns Route Plan Report Advanced Dial Plan Configuration Understanding Digit Manipulation External Phone Number Masks Transformation Masks Discard Digits Instructions: PreDot Class of Control Overview of Class of Control Partitions and Calling Search Space Traditional vs. Line/Device Approach Configuring Partitions and CSSs Time of Day Routing PLAR Application Forced Authorization Codes CUCM Features Media Resources Overview of Media Resources Conference Bridge Music on Hold Transcoder Annunciator Overview of Media Resource Management Configuring Media Resources User Features Configuring Call Coverage in Cisco Unified Communications Manager Call Coverage in Cisco Unified Communications Manager Hunt Group Overview Hunt Group Configuration Final Forwarding Shared Lines Call Pickup Directed and Group Call Pickup Call Park Lab Outline Configuring the System to Support Cisco IP Phones Creating and Associating Users Configuring Basic Dial Plan Elements Configuring Complex Dial Plan Elements Implementing Class of Control Configuring Media Resources Configuring Hunt Groups and Call Coverage Configuring Call Pickup and Call Park
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows - IT Staff and Managers - Network and systems personnel and engineers - Small to mid-sized organizations that require fundamental knowledge on networking terms/concepts and configuration guidance for Meraki equipment This also includes organizations looking to implement remote sites, provide a guest wireless solution, and collect user analytics Overview Upon completing this course, the student will be able to meet these objectives: Students will be able to Deploy and Manage a Meraki Network using the Meraki Dashboard - Deploy, Manage, Monitor and Troubleshoot Meraki MS Switches - Deploy, Manage, Monitor and Troubleshoot Meraki MR Wireless Access Points - Deploy, Manage, Monitor and Troubleshoot Meraki MX Firewall Appliances - Deploy, Manage, Monitor and Troubleshoot Meraki MV IP Video Cameras - Deploy, Manage, Monitor and Troubleshoot Meraki MC Phones - Deploy, Manage, Monitor and Troubleshoot Meraki Systems Manager - Deploy, Manage, Monitor and Troubleshoot Meraki SDWAN This course familiarizes individuals with networking concepts and demonstrates how to effectively use Meraki products to build a comprehensive network Cisco/Meraki Product Line Introduction MS - Switching MR - Wireless LAN MX - Security MV ? Camera MC - Voice SD-WAN Cisco/Meraki Cloud Management Introduction to cloud management The dashboard and navigation Organizations & Networks ? what is the difference and how to use them System-wide parameters (organization parameters) Cisco/Meraki Dashboard Administration Creating and implementing maps Summary Report and Auto Generation Reports Adding administrators and tweaking security levels Using Tags and Configuring Alerting (SNMP, email) Adding admins, configuring reports, and alerts Firmware Management Configuring Authentication Lab 1 Lab 2 Configuring external authentication Configuring Group Policies Device Replacement Location Analytics Other advanced analytics Cisco/Meraki Switching Review switching basics Review Meraki L2 Switch Models Configuring Meraki Switches Troubleshooting / Diagnostics Lab 3 Cisco/Meraki Routing Review routing basic (IP Addresses, Networks and Masks, OSPF, etc.) Review Meraki L3 switch Models Configuring Meraki Switches for Routing Lab 4 Cisco/Meraki Wireless Review Wireless Basics Meraki Wireless Product Review Performing a Site Survey Configuring Access Points Lab 5 Cisco/Meraki Firewalls/Security Review firewall basics Meraki Firewall Model Review Configuring a Meraki Firewall Lab 6 IP Cameras MV21 vs MV71 Installing Cameras Adding Cameras to the Dashboard Managing MV Cameras Troubleshooting Cameras Lab 7 Meraki Communications QOS Voice Security Deploying Meraki MC74 Phones Deploying Cisco IP Phones to CUCM Deploying Voice Features End User Lab 8 Meraki Systems Manager Controlling Wireless Device Policies Enrolling Devices Apps Profiles Tags Security Policies Geofencing Policies Lab 9 Meraki SDWAN What is SD-WAN? Concentrator Mode VPN Topology Split Tunnel Full Tunnel Hub and Spoke VPN Mesh Datacenter Redundancy (DC-DC Failover) Warm Spare (High Availability) for VPN concentrators Connection Monitor Dual-Active VPN uplinks Policy-based Routing Dynamic Path Selection SD-WAN Objectives Example Topology High Level Traffic Flow SD-WAN Technologies Deploying a one-armed concentrator Dashboard Configuration Other Datacenter Configuration MX IP Assignment Upstream Considerations Datacenter Redundancy (DC-DC Failover) High-level architecture Failover Times Datacenter Deployment Branch Deployment Lab 10 Meraki Support Getting support for Meraki Finding the Right Documentation Posting in the Community Troubleshooting Meraki Connectivity Issues Resetting Devices. Additional course details: Nexus Humans Implementing and Configuring Meraki Technologies v1.0 (ICMT - CT) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Implementing and Configuring Meraki Technologies v1.0 (ICMT - CT) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for New users of BSM 9.0 -- 9.2,including:? IT Tools engineers? Database administrators? System administrators? Network administrators? Operations managers? Availability engineers Overview After completing this course, you should be able to:? Identify HP Business Service Management (BSM)deployment scenarios? Monitor application performance and availability fromthe end user perspective? Integrate HP SiteScope with the BSM environment? Monitor the real-time status of Key PerformanceIndicators (KPIs), view performance metrics, and workwith reports containing historical performance data? Configure and work with an IT model to build atopology of your system, populate the model withconfiguration items (CIs) and relationships, and use themodel to measure and manage critical businessprocesses? Create and analyze reports that present and organizespecific data your organization might need? Create and manage service level agreements (SLAs)representing your department contracts with serviceproviders, customers, and internal business units? Perform administrative tasks to enable user access,configure licenses, and enhance system performance? Work with the following applications: End UserManagement (EUM), Business Process Monitor (BPM),SiteScope/System Availability Manager (SAM), Run-Time Service Model (RTSM), BSM applications ? ServiceHealth (SH), MyBSM, Service Level Management (SLM). This entry-level, instructor-led classroom training offers technical personnel, who are new to HP Business Service Management (BSM) 9.0 ? 9.21, the opportunity to develop hands-on experience in applying the fundamental concepts, principles This entry-level, instructor-led classroom training offers technical personnel, who are new to HP Business Service Management (BSM) 9.0 ? 9.21, the opportunity to develop hands-on experience in applying the fundamental concepts, principles
Duration 2 Days 12 CPD hours This course is intended for The primary audiences for the course are as follows: Cisco customers ? Contact Center Management, Contact Center Supervisors and Customer technical personnel Cisco technology partners Cisco employees Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of Cisco Unified Intelligence Center Describe reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports Provide a detailed description and labs of how to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods. (i.e. creating thresholds, show/hide columns, charts and more) The Cisco Unified Intelligence Center 11.6 for End Users (CUIC11.6EU v1.1) course is a two-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families. Cisco Unified Intelligence Center Overview Introducing Cisco Unified Intelligence Center What Contact Center products use CUIC for reporting Cisco Unified Intelligence Center Administration and Security The End User and CUIC Security Running and Modifying CUIC Reports Running Cisco Unified Intelligence Center Reports Using Permalinks Help Dashboards Modifying a CUIC Stock Report Cisco Unified Intelligence Center Dashboards Understanding Cisco Unified CCE Key Concepts Creating a New Cisco Unified Intelligence Center Report
Duration 1.75 Days 10.5 CPD hours This course is intended for The course is aimed at experienced project managers, business management and specialists in both private and public companies. A good understanding of the basic mechanisms in organisations and markets is required. Overview Knowledge of the 4 dimensions needed for efficient business transformation and digital transformation: Platform, Planning, People and Processes Be able to look at your own organisation in an outside-in perspective Insight into the journey from a precise project scope to the project's components of work packages and to the following organisational implementation Ability to define precise digital service processes Understanding of business and organisational dynamics Tools to break down a defined business algorithm to specific specifications for an IT project Transformation Framework integrates well known management theory with common project management methods. Provides access to a unique and coherent toolbox and IT workbench, which includes the ability to transform digital strategies. The Structure Of 4Dimensions Framework The Digital Ecosystem Organisational setup Structure of the Business Platform Understanding of the course goal The 4D Framework Platform Dimension Plan Dimension People Dimension Working with the framework Views Approaches Wrap up of the day How To Work With 4Dimensions Framework Wrap up of day 1 Toolbox Change sheets Agile Transformation Plan Case work How to use the transformation tool 4dimensions.info How to succeed with the transformation Transformation roles How to get started
Course Overview The Massage Therapy: Reflexology & Aromatherapy course is designed to provide a comprehensive foundation in holistic wellness practices that promote health and relaxation. Through an in-depth exploration of reflexology techniques, aromatherapy applications, and massage methodologies, learners will gain a solid understanding of how these therapies support physical and emotional well-being. This course introduces key principles of therapeutic touch, essential oil usage, and pressure point techniques, enabling students to build confidence in delivering targeted treatments for stress reduction, circulation improvement, and pain relief. Whether you're seeking to support clients' wellness journeys or broaden your expertise in natural therapies, this course offers accessible knowledge that complements a wide range of health-related disciplines. By the end, learners will have developed the competence to understand treatment principles, tailor approaches to client needs, and work ethically within wellness-focused settings. Course Description This course offers detailed guidance in the disciplines of massage therapy, reflexology, and aromatherapy. Learners will explore a variety of specialised areas such as deep tissue massage, lymphatic drainage, acupressure techniques, and Thai foot reflexology. The curriculum also covers the therapeutic use of essential oils and introduces the principles of physiotherapy to reinforce the understanding of bodily systems. Emphasis is placed on building theoretical knowledge, enhancing client interaction skills, and exploring the business aspects of a successful massage therapy practice. With a structured and accessible approach, the course prepares students to work confidently in wellness and health service environments, ensuring ethical practice, client care, and industry awareness. By engaging with a diverse set of modules, learners will be equipped with a versatile skillset applicable to various therapeutic and supportive roles across healthcare and wellbeing sectors. Course Modules: Module 01: Massage Therapist - A Successful Business Module 02: Deep Tissue Massage Therapy Module 03: Advanced Reflexology Module 04: Thai Foot Reflexology Module 05: Aromatherapy Acupressure - Pain Relief Module 06: Aromatherapy - Use of Essential Oils Module 07: Lymphatic Drainage Massage Therapy Module 08: Physiotherapy (See full curriculum) Who is this course for? Individuals seeking to enter the wellness and complementary health field. Professionals aiming to expand their expertise in massage or holistic therapies. Beginners with an interest in natural healing and stress management. Anyone considering a career change into the health and wellness industry. Career Path Massage Therapist Aromatherapy Practitioner Reflexologist Wellness Consultant Spa or Holistic Health Centre Assistant Health and Wellbeing Coach Physiotherapy Assistant Entrepreneur in Wellness Services
Course Overview Cyber Security Awareness Training is designed to equip learners with the essential knowledge to identify, manage, and reduce cyber risks in both personal and professional environments. This course provides a comprehensive understanding of the ever-evolving landscape of cyber threats and the proactive steps necessary to mitigate them. Through clear, accessible content, learners will explore key areas such as cyber attacks, password management, data breaches, and safe internet practices. By the end of the programme, participants will be able to recognise potential cyber threats, protect sensitive information, and contribute to creating a more secure digital environment. Whether for personal confidence or professional enhancement, this course offers crucial insights to stay safe in today’s technology-driven world. It is suitable for individuals at all levels, ensuring a solid foundation for developing cyber security awareness and resilience against emerging digital risks. Course Description This Cyber Security Awareness Training course delves deeper into the principles of protecting information and systems from cyber threats. Learners will explore common cyber attacks, cybercrimes, and the consequences of data breaches, alongside strategies for strengthening password security and practising safe internet browsing. The training also covers essential topics such as securing remote work environments, managing devices securely, and applying preventative measures to mitigate risks. Throughout the course, participants will engage with structured, easy-to-understand materials designed to build their confidence and competence in cyber security awareness. Learners will gain the ability to assess potential vulnerabilities, adopt safer digital habits, and contribute to wider organisational security initiatives. Delivered in a flexible, accessible format, the course is structured to support learners in developing critical thinking around cyber security issues while enhancing their ability to respond effectively to real-world digital threats. Course Modules Module 01: Introduction to Cyber Security Module 02: Cyber Attacks Module 03: Cybercrimes Module 04: Cyber Security and Data Breaches Module 05: Password Management Module 06: Internet Browsing Module 07: Office and Remote Work Security Module 08: Device Management Module 09: Preventative Measures (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of cyber threats and secure their digital presence. Professionals aiming to strengthen workplace cyber security practices. Beginners with an interest in cyber security, information security, or technology sectors. Employees required to complete cyber security awareness as part of corporate compliance programmes. Small business owners wishing to protect their business operations and client data. Career Path Cyber Security Assistant IT Support Analyst Security Awareness Coordinator Risk and Compliance Assistant Data Protection Officer Network Security Administrator Information Security Officer Technical Support Specialist Digital Operations Executive
Course Overview The Professional Photography course provides a comprehensive journey into the world of photography, blending creative techniques with technical understanding. This course covers everything from mastering exposure and digital photography to exploring specialist scenarios such as portraits, landscapes, macro, and aerial photography. Learners will gain an in-depth understanding of camera anatomy, lighting, white balance, and post-production editing using industry-standard tools like Photoshop and Lightroom. Whether learners wish to enhance personal skills or pursue professional ambitions, this course equips them with the expertise to produce high-quality photographic work. By the end of the course, learners will be able to demonstrate proficiency across diverse photography styles, effectively manage photography equipment, and refine their editing capabilities. In addition, guidance on starting a photography business and selling work will support those looking to monetise their skills. This course offers valuable knowledge for both career development and personal enrichment in the creative industry. Course Description This course delves deeply into the art and science of photography, providing learners with a structured pathway to master both foundational principles and advanced techniques. Beginning with an introduction to camera settings, exposure, and digital photography, it progresses through specialised topics including focus and depth of field, lighting control, and the use of various photographic equipment. Learners will engage with diverse photography scenarios such as street photography, events, wildlife, and product shoots, developing a versatile skill set suitable for a range of professional contexts. The curriculum also explores post-processing with software such as Photoshop CC, Lightroom Classic CC, and mobile editing tools like Snapseed and Photoshop Express. Furthermore, modules on business development and stock photography sales offer valuable insights into potential income streams. Delivered in an engaging and accessible format, this course ensures that learners acquire both creative and technical expertise, setting a strong foundation for future opportunities in photography. Course Modules Module 01: Introduction Module 02: Exposure Module 03: Digital Photography Masterclass Module 04: Focus and Depth of Field Module 05: Camera Anatomy Module 06: White Balance and Colour Module 07: Lighting Module 08: Mobile Photography Module 09: Equipment – Cameras Module 10: Equipment – Lenses Module 11: Equipment – Accessories Module 12: Photo Scenario – Portrait Module 13: Photo Scenario – Long Exposure Module 14: Photo Scenario – Landscape Module 15: Photo Scenario – Product Module 16: Photo Scenario – Low Light Module 17: Photo Scenario – Sports & Action Module 18: Photo Scenario – Macro Module 19: Photo Scenario – Street & Architecture Module 20: Photo Scenario – Events Module 21: Photo Scenario – Aerial Module 22: Photo Scenario – Night Module 23: Introduction to Photo Editing Module 24: Photoshop CC Module 25: Lightroom Classic CC Module 26: Lightroom CC Module 27: Mac Photos Module 28: Google Photos Module 29: Photoshop Express Module 30: Snapseed Module 31: Sharing Your Photos Module 32: Starting a Photo Business Module 33: Selling Stock Photos Module 34: Printing Module 35: Wildlife Module 36: Conclusion (See full curriculum) Who is this course for? Individuals seeking to develop creative and technical photography skills. Professionals aiming to expand their visual media expertise. Beginners with an interest in photography and digital editing. Entrepreneurs wishing to build a photography business. Hobbyists looking to refine their photographic techniques. Career Path Professional Photographer Freelance Photojournalist Event and Wedding Photographer Wildlife Photographer Digital Content Creator Stock Photography Contributor Photography Business Owner Visual Media Consultant