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This is a masterclass in managing emotions at work, leveraging the power of self-understanding along with effective conflict management strategies to achieve successful outcomes

Address negative behavioural patterns Treat anxiety and depression symptoms Resolve bad temper and aggression issues Teaching coping skills for dealing with different problems Stop negative cycles Manage anxiety better Help mental health and physical health problems Management of thoughts, emotions, actions Help with insomnia Address problematic thought patterns This package is for people with bad behaviour PTSD Alcohol misuse 6 sessions https://relationshipsmdd.com/product/cognitive-behavioural-therapy-package/

Understand what assertiveness really is and how to deal with challenging situations more confidently.

About this Training Course This 3 full-day course will provide a comprehensive understanding of the various types of transformer maintenance including breakdown maintenance, preventive maintenance, total productive maintenance, condition-based maintenance, proactive maintenance, and reliability-centered maintenance. All the expected problems in dry and oil-filled transformers will be discussed in detail. All the diagnostics, troubleshooting and maintenance required to ensure adequate operation of transformers will be covered thoroughly. This course will focus on maximizing the efficiency, reliability, and longevity of all types of transformers by providing an understanding of all commissioning requirements, repair and refurbishment methods of transformers. Training Objectives Equipment Diagnostics and Inspection: Learn in detail all the diagnostic techniques and inspections required of critical components of transformers Equipment Testing: Understand thoroughly all the routine tests, type tests, and special tests required for the various types of transformers Equipment Maintenance and Troubleshooting: Determine all the maintenance and troubleshooting activities required to minimize transformer downtime and operating cost Equipment Repair and Refurbishment: Gain a detailed understanding of the various methods used to repair and refurbish transformers Efficiency, Reliability, and Longevity: Learn the various methods used to maximize the efficiency, reliability, and longevity of transformers Equipment Sizing: Gain a detailed understanding of all the calculations and sizing techniques used for transformers Design Features: Understand all the design features that improve the efficiency and reliability of transformers Equipment Selection: Learn how to select all types of transformers by using the performance characteristics and selection criteria that you will learn in this course Equipment Commissioning: Understand all the commissioning requirements for transformers Equipment Codes and Standards: Learn all the codes and standards applicable for transformers Equipment Causes and Modes of Failure: Understand the causes and modes of failure in transformers System Design: Learn all the requirements for designing different types of transformer systems Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals (this course is suitable for individuals who do not have an electrical background) Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: Excerpt of the relevant chapters from the 'ELECTRICAL EQUIPMENT HANDBOOK' published by McGraw-Hill in 2003 (600 pages) Transformer Testing, Maintenance and Commissioning Manual (covering all the tests, maintenance activities, protective systems and all commissioning procedures for all types of transformers - 350 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is any IT, facilities or data centre professional, consultant and/or those who work in network cabling system design, implementation and operation. Overview With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and efficiency in mind. Among all the facilities, network cabling is the foundation for the network and one of the major contributors to the availability of the data center.CNCDP© is a 2-day course designed to expose participants to in-depth knowledge in designing and installing the data network cabling system which includes key subject matters such as; technical standards, designing of different cabling sub-systems, calculation of material requirements, architecture, installation, testing and acceptance. Introduction to Structured Cabling System (SCS) Brief history of SCS Basic copper and fibre transmission Copper and fibre cabling Single and multimode fibre Step/graded index multimode fibre Difference between Commercial Wiring and data centre cabling Development of standards Role of standards ANSI/TIA 568 standard Common standards The new usage of cabling to support Smart building Horizontal and Administration - Commercial Building Standard diagram recap: ANSI/TIA-568 Functional elements and example Scenario A: Determine the number of work areas Scenario B: Determine the number of user locations Zone wiring Administration: Interconnect and cross-connect Angled and flat panels Creating a cabling schematic design Convert schematic into physical layout Calculating the material list Horizontal and Administration - Data Centre Standard diagram recap: TIA-942 Basic/Reduced/Typical data centre setup Traditional 3 layers network design/ Spine and Leaf network design Select termination hardware Administration design ToR/EoR/Spine & Leaf cabling design Network and cabling resiliency Create cabling schematic design for ToR/EoR Convert into patch panel/rack layout Calculate the material list for ToR/EoR Building Backbone - Commercial Building Backbone diagram Calculate the copper backbone requirements per Telecom Room (TR) Calculate the fibre backbone requirements per Telecom Room Summarize the building backbone requirements Recognised cables Backbone Patch panels The maximum backbone distances Create cabling schematic design Converting the schematic design into patch panel/ rack layout Building Backbone - Data Centre TIA-942 based backbone topology TIA-942 backbone requirements Recognised backbone cable ToR/EoR/Spine and Leaf Backbone distance estimation Resiliency of backbone cable routes Creating cabling schematic design Converting the schematic design into patch panel/ rack layout Field and Fusion Termination for fibre connectors Pre-terminated fibre trunk and copper cables Architectural Considerations ANSI/TIA569-D Cable pathway and spaces Common requirements for the rooms Definition of the rooms Entrance Room/Demarcation Ceiling and floor pathways types Cable trays/basket/ladder/conduit Inner duct/sleeve/slot Calculating of pathway size Cable run best practices Cable management/AIM Grounding and bonding Separation distance requirements for copper cabling to power cabling Fire stopping Fire rated barrier Fire rated jacket cable Campus / Outdoor Backbone Common campus cable installation and cable types : Aerial cable / Direct-buried / Underground in-conduit Outdoor cable installation planning Lightning / surge protection Approved ground for surge protector Creating a schematic diagram Converting a schematic into a physical layout Site Inspection and Testing Visual site inspection notes Installation common issues Copper testing standard Permanent link / Channel / Patch cord / MPTL testing configuration Fibre connectors Fibre testing standard Tier 1 & 2 certification Fibre link definition Fibre testing steps Fibre inspection and cleaning Calibrating the test sets - 3 methods Setting up mandrel for testing Fibre loss budget calculation G.657 Bend insensitive fibre Optical Time-Domain Reflectometer (OTDR) Exam - Certified Network Cabling Design Professional (CNCDP©) The exam is a 60-minute closed book exam, with 40 multiple-choice questions. The candidate requires a minimum of 27 correct answers to pass the exam. Additional course details: Nexus Humans Certified Network Cabling Design Professional (CNCDP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Network Cabling Design Professional (CNCDP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Change Managers: Responsible for documentation, approval and change processes System Landscape Architects: Responsible for the design of the transport landscape topology System Administrators: Responsible for executing transports Development Managers: Responsible for performing development changes Application Manager: Responsible for approving and performing changes in an application Support Manager and members of the customer's SAP competence center: Responsible for Reporting and Diagnostics capabilities Partners and System Integrators Overview This course will prepare you to: Describe the concept and methods of E2E Change Control Management. Leverage the SAP Solution Manager 7.2 as application platform for E2E Change Control Management. In this course you will learn how change control management coordinates changes that are introduced into a software landscape so that the changes do not conflict with each other and how to make sure the changes are executed without disrupting ongoing business. This results in improved quality of the software landscape, higher availability of IT solutions, and lower total cost of ownership. Also important, change control management ensures that the changes introduced remain transparent, traceable and are made available for reporting and change analysis. Becoming adept at change control management requires skill in the efficient use of standardized methods and procedures. In this ?how to use? training, SAP imparts best-in-class knowledge of solution operations. The End-to-End Change Control Management course introduces participants to what change control management is and the standard tools used to accomplish it, tools provided by SAP Solution Manager. Introduction to E2E Change Control Management Explain the scope of End-to-End Change Control Management Explain the role of SAP Solution Manager to manage changes in your solution landscape Enhanced Change and Transport System Explain how the Enhanced Change and Transport System (CTS+) works Understand the basic concepts of Enterprise Portal and how it is supported by CTS+ Describe the best practices for the setup and usage of CTS+ in different scenarios Configuration Validation Understand the concepts and architecture of E2E Change Diagnostics Find current configuration information with the Change Reporting tool Find recent changes in the solution landscape with the E2E Change Analysis tool Compare multiple systems with the Configuration Validation tool Create targets, use operators and run validation reports Know how to use predefined reports in the report directory Transport and Execution Analysis Service and Transport and Execution Analysis Service for Projects Know how to run and use this self-check services within SAP Solution Manager Understand how to interpret the software change management KPIïs that are collected for your landscape Software Change Strategy Understand the limitations of a three-system landscape Understand the benefits of bundling changes in cycles and synchronized releases Transport Management with SAP Solution Manager Understand the change control landscape concept for transport management in SAP Solution Manager 7.2 Understand the usage of critical objects, cross system object locking and downgrade protection Know how to use retrofit in a dual landscape Understand the features of cCTS, which can be used for Quality Gate Management and Change Request Management parallel to CTS. Quality Gate Management Explain the concept of Solution Transports and Track Synchronization Setup and use Quality Gate Scenario as a central Transport Management Tool Create and release transport requests centrally in SAP Solution Manager for ABAP and Non-ABAP environments Know how to work within the Quality Gate Scenario Change Request Management Understand the different use cases for Change Request Management Describe the various elements of Change Request Management as part of SAP Solution Manager Understand SAP?s best practices for transport management which are implemented in Change Request Management Know how to work with Change Request Management Release Management Learn how to manage Release Management with SAP Solution Manager Understand how to manage the successful deployment of all related changes into the productive environment.

Why Choose Photoshop Basics to Essentials Training Course? Course Link Mastering Photoshop is crucial for securing positions in creative fields such as graphic design, digital design, and user interface (UI) design. Acquiring this skill serves as a foundation to excel in various design programs essential for creative professionals. Duration: 16 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own hours of your choice, available from Monday to Saturday between 9 am and 7 pm. Photoshop Course: Total 16 hrs  Module 1: Keyboard and Toolbar Shortcuts Customize toolbars and keyboard shortcuts for efficient workflow Learn essential keyboard shortcuts for faster navigation Module 2: Advanced Layer Management Filter, search, and color code layers for better organization Group and merge layers to streamline your design process Explore Blending Modes for creative effects Module 3: Blending Modes Understand Blending Modes and their usage within layers and effects Apply Blending Modes to enhance your designs Module 4: Layer Comps Discover Layer Comps and their benefits in managing complex designs Create, edit, and update Layer Comps for different design versions Export Layer Comps to PSD, PDF, and JPEG formats Module 5: Drawing Vectors Work with Vector images using shapes and the Pen Tool Use the Direct Selection Tool for precise editing Apply colors and create Clipping Masks with vectors Module 6: Advanced Type Techniques Convert text into Shapes and utilize font style changes with the Pen Tool Use text as a Clipping Mask and create text Outlines Design 3D text for impactful typography Module 7: Advanced Adjustment Layers Master advanced adjustments like Curves, Levels, and Black and White Utilize Selective Color and Gradient Maps for creative color control Module 8: Advanced Selection Techniques Use Smart Radius and Select and Mask for precise selections Learn to select complex objects like hair using Color Range and the Pen Tool Save and manage selections using the Path Panel Module 9: Colorizing Black and White Images Module 10: Displacement Maps Module 11: Advanced Filters Create Trees, Frames, Clouds, and Fire with filters Use Polarized, Wave, and Extrusion for artistic effects like "Japanese Sun" Explore Vanishing Point Filter, Camera RAW, Blur for depth of field, and Filter Gallery Combine 3D text with Vanishing Point for stunning designs Use Liquify for image manipulation Module 12: Introduction to Actions Automate tasks using Photoshop's preset Actions Create your own Actions to save time and effort Module 13: Creating an Animated GIF Learn frame by frame animation Utilize the Timeline to create engaging animated GIFs Learning Outcomes: Master advanced selection techniques, including the Path and Pen Tool, for precise editing. Gain proficiency in advanced layer management and utilize Layer Comps for efficient design organization. Enhance your designs with a deeper understanding and application of Blending Modes. Create visually appealing 3D text and text outlines to add depth and impact to your artwork. Explore advanced Filters like Displacement Maps, Blurs, and Distortion for creative effects. Automate tasks with actions and batch processing, streamlining your workflow. Craft engaging animated GIFs to add dynamic elements to your designs. Skillfully set project requirements by identifying the purpose, target audience, copyright considerations, and project management tasks for successful project execution.

Women in Healthcare Leadership Workshop Our Aims For This Workshop: Become clear about your leadership style and philosophy. Understanding how to navigate yourself and your team in a VUCA environment. How to communicate with presence and impact. Topic 1 Foundations For Effective Leadership Develop your leadership story – (know yourself) Your values, influences and leadership philosophy Clear vision and purpose as a leader Adapting style to suit the context Topic 2 Leading Through Rapid Change (Uncertainty) Exploring the VUCA environment (Volatile, Uncertain, Complex, Ambiguous) Understanding the psychological process of change Resilience and stress management Topic 3 Communication Skills For Influential Leaders How to prepare to be present so you have a presence Explore and understand your own innate communication style Importance of voice, pace, trust, and rapport THE FACILITATOR Ruth Sangale Ruth has 20 years HR and OD experience in the public and private sectors, leaving the NHS in 2012 to set up her own business “Enjoy Work” and specialise in Creative Leadership development and executive coaching. She works internationally coaching and running residential leadership programs for global organisations such as UNICEF, WHO, UN Women, and PLAN International and charitable NGOs in a range of countries including, Afghanistan, Brazil, India, Kenya, and Belize. In the UK she designs and delivers workshops for mostly the NHS, on topics such as career development, resilience and positive psychology, feedback skills, coaching skills for leaders and team development. She is an ICF-accredited coach and has an M Sc in Innovation, Creativity and Leadership. In her work she uses creative tools such as drama, visualization, drawing, mindfulness and storytelling to stimulate creative thinking and develop leadership capability. She has two daughters and in her free time loves hiking, climbing mountains and salsa dancing. THE PANEL Sam Foster - Chief Nursing Officer - Oxford University Teaching Hospitals Sam joined the Board of Oxford University Hospitals NHSFT in September 2017 as an experienced Chief Nurse who previously worked at the Heart of England NHS Foundation Trust where she held the role of Chief Nurse for four years. Sam has also worked in a number of Trusts in clinical, operational and educational roles. Sam's portfolio includes the professional leadership and education of over 5,000 Nurses, Midwives and AHPs. In addition to the Executive leadership of the Trust Facilities and PFI Services, she is accountable for the Estates and delivery of the capital program. Sam leads the Urgent Care program across the Oxfordshire system. Avey Bhatia - Chief Nursing Officer - Guys & St Thomas’ NHS Trust Avey Bhatia is Chief Nurse at Guy’s and St Thomas’ Trust. Avey returned to the Trust as Chief Nurse in November 2020, having trained as a critical care nurse at St Thomas’ in the early part of her career. Avey qualified in 1991 and her clinical experience includes theatres, general intensive care, coronary care and cardiothoracic nursing. She held various staff nurse and sister posts at hospitals in London before becoming Chief Nurse and Director of Infection Prevention and Control at St George's University Hospitals NHS Foundation Trust in 2017.  Avey holds a postgraduate diploma in health services management and a Masters in Public Administration. She is also the Trust’s Director of Patient Experience, and the executive lead for adults’ and children’s safeguarding, and for infection, prevention and control. Beyond Guy’s and St Thomas’, Avey is Vice President for the Florence Nightingale Foundation and Honorary Vice President of The Nightingale Fellowship. She is a Trustee for the St John of Jerusalem Eye Hospital Group.  Caroline Alexander CBE - Group Chief Nurse - Barts NHS Trust Caroline graduated as a nurse in 1987 from Edinburgh University (BSc/RGN) and has an MSc in Nursing Studies from South Bank University (2001). From 1987 to 1993 she specialised in nursing older people in Edinburgh and then London at Guy’s Hospital as a ward sister. Caroline then worked for the Foundation of Nursing Studies for three years supporting nurses to use research in practice. In 1998 Caroline returned to the NHS and worked in Tower Hamlets in a range of roles within older people’s services. In 2005, Caroline took up her first Director post, as Director of Nursing and Therapies within Tower Hamlets PCT. With the clustering of PCTs in London in 2011, she took on the Director of Nursing and Quality within NHS East London and the City initially and then within NHS North East London when the clusters merged in 2012. until she joined NHS England as Regional Chief Nurse for London in April 2013. Caroline took up her current role of Chief Nurse for Barts Health in March 2016. Caroline was a 2008 Florence Nightingale Leadership Scholar and has been awarded Honorary Doctorates from City, University of London in 2017, Middlesex University in 2018 and University of East London in 2021. She is a Trustee of the Foundation of Nursing Studies. In 2020 she was made a CBE in the Queen’s Birthday Honours. Who will attend? Emerging Leaders looking to step into management roles Current Leaders looking to progress into senior management roles This workshop is open to any woman who works in health care and wants to take her next step in their career; women include trans women and non-binary people who are comfortable in a female-centered group. Group Rate Discounts 2-3 people, 7% discount 4+ people, 20% discount We have two group rates which you can take advantage of depending on the size of the group you wish to book: Option 1️⃣ Groups between 2 & 3 are eligible for the 7% Discount. Please use this code at checkout: GROUP 2+  Option 2️⃣ For groups of over 4+ attendees, the eligible discount is 20%. Please use this code at checkout: GROUP 4+  Where do I add the discount code? 

Introduction to Asthma in Primary Care   This 2-Day Introduction to Asthma course is specifically designed for healthcare professionals in primary care settings. It provides a comprehensive overview of asthma management, from diagnosis to ongoing patient care. This interactive course is ideal for those new to asthma care or looking to refresh their knowledge.   Day 1 focuses on the fundamentals of asthma, including its definition, the importance of a good clinical history, and diagnostic tests. It covers the diagnosis of asthma in children and explores various asthma guidelines. The day concludes with an in-depth look at inhaler types, techniques, and considerations in choosing inhalers, followed by action plan development.   Day 2 builds on the previous day's learnings, with a focus on monitoring asthma, conducting asthma reviews, and creating Personalised Asthma Action Plans (PAAPs). Participants will learn about assessing and managing asthma attacks and review the National Register of Asthma Deaths (NRAD) for insights into asthma management. The course concludes with case studies and discussions to solidify the learning experience. Learning Objectives: 1. Understanding Asthma a. Develop a fundamental understanding of what asthma is. b. Learn the importance of obtaining a thorough clinical history for accurate diagnosis.   2. Diagnostic Approaches a. Understand various tests used to confirm an asthma diagnosis. b. Learn about diagnosing asthma in children.   3. Guidelines and Inhaler Techniques a. Familiarise with key asthma guidelines: BTS/SIGN, NICE, and GINA. b. Gain practical knowledge about commonly used inhalers and their techniques.   4. Treatment and Management a. Explore factors influencing the choice of inhalers. b. Develop skills in creating effective asthma action plans.   5. Asthma Monitoring and Reviews a. Learn methods to monitor asthma effectively in patients. b. Understand how to conduct thorough asthma reviews.   6. Personalised Asthma Action Plans a. Learn how to develop and implement PAAPs tailored to individual patients.   7. Assessing and Managing Asthma Attacks a. Understand how to assess the level of asthma attacks and manage them appropriately.   8. Insights from NRAD a. Review findings from the National Register of Asthma Deaths for improved asthma care.Target Audience:This course is designed for nurses and healthcare professionals new to asthma care, providing them with the knowledge and skills to confidently manage patients with asthma in a primary care setting. All practitioners seeking to enhance their expertise in asthma care are welcome to attend.

Assuring Quality Through Acceptance Testing: Virtual In-House Training It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. It is the business analyst's job to define the business problem to be solved by IT. It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. The business analyst is not only concerned with the testing itself, but also with the management and monitoring of the users doing the acceptance testing, and recording, analyzing, and evaluating the results. What you will Learn Upon completion, participants will be able to: Create a set of acceptance test cases Manage and monitor an acceptance test stage where users perform the testing Work with the development team in the systems testing stage Assess the solution once it is in the business environment Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide BA roles and relationships through the project life cycle Introduction to assuring software quality through acceptance testing The Scope of IT Testing Overview of testing stages The testing process Testing documentation Pre-Acceptance Testing The BA's role in testing Early development testing stages (unit and integration) Late development testing stage (system) The Acceptance Test Stage - Part I (Planning, Design, and Development) Overview of user acceptance testing Acceptance test planning Designing user acceptance tests Developing individual user acceptance test cases Building effective user acceptance test scenarios The Acceptance Test Stage - Part II (Execution and Reporting) Operating guidelines Execution Reporting Post-Acceptance Testing Overview Project implementation Project transition (project closure) Production through retirement Testing Commercial Off-the-Shelf (COTS) Software Overview Selecting the software Implementing the software Summary What did we learn and how can we implement this in our work environments?