Harness the Power of your People – Appraisal Skills for Managers 1 day training course delivered in Nottingham Covers the core skills for conducting staff appraisals. Suitable for those who may be new to appraising staff performance, or for those who are more experienced but feel they would like a refresher to update their skills and knowledge of current techniques.
Assertiveness & Personal Effectiveness - 1 day training course delivered in Nottingham To provide tools and techniques to enable delegates to evaluate and adjust their behaviours to appear more assertive in their discussions with others including colleagues, customers and other stakeholders.
Time Management - 1 day training course delivered in Nottingham This course examines how time is used at work and identifies good practice to get your role under control! It helps delegates to identify “lost” time at work and to plan and prioritise tasks to make best use of time and enhance productivity.
Recruitment & Selection – how to recruit the right staff 1 day training course delivered in Nottingham suitable for those embarking upon recruitment for the first time, and for more experienced recruiters who wish to update their skills and knowledge of current good practice. For business owners, managers and those who are required to recruit and select staff into their organisation.
Effective Telephone Techniques - 1 day training course delivered in Nottingham practical workshop that challenges attendees to understand the strengths and weaknesses of their current telephone style, and help them develop more confident and successful telephone behaviours.
Effective Presentation Skills - 1 day training course delivered in Nottingham This course is suitable for managers and staff members who are required to coach others towards their full potential. It provides participants with the skills, knowledge and habits to enable them to approach, carry out and review the coaching process in a professional manner, bring out the best in those they coach.
Managing Poor Performance 1 day training course delivered in Nottingham Designed for managers, team leaders & Supervisors who have had little or no formal training in employment law or performance management. It is also a helpful refresher for more experienced managers to bring them up to date on legislation and procedural changes, and to check their methods against best practice.