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The aim of this programme is to provide current / prospective senior project managers with an in-depth review of the role and importance of project management in the organisation. It focuses on the strategic role of the project manager and aims to draw out the full scope of the role and how it impacts on project performance. The five key objectives of this programme are to enable the participants to: Identify the characteristics and attributes needed by project managers in ensuring the organisation is recognised as an industry leader in delivering successful projects Understand the full scope and impact of the project manager / leader's role in managing projects or programmes to maximise benefit to the business Define the hallmarks and skills required to manage significant business projects or project portfolios Develop an understanding of the skills required and their impact on the project through case study work and syndicate exercises Benefit from an effective forum for exchanging experience and fostering a sense of team spirit and mutual support between senior project managers DAY ONE 1 Introduction (Course sponsor) A vision of future opportunities and challenges The impact of project managers / leaders on future success 2 The determinants of success The contractor's perspective The client's perspective Success and failure: factors that determine the project outcome The impact of the project manager 3 Case study: Project Giotto How successful was this project? What were the primary factors that influenced the outcome? How relevant are these factors to current projects? Feedback and review 4 Project team exercise A practical exercise demonstrating the role of the project manager in managing the interfaces between the client, the project team and suppliers Review - what skills are required to be a 'world class' project manager? 5 The role of the Project Manager The role and skills of the 'world class' project manager The three key dimensions of effective project leadershipManaging influential stakeholdersManaging project performanceManaging the project team Project leadership skills appraisal (individual review) DAY TWO 6 Managing influential stakeholders Project management and the art of leadership Who are the influential stakeholders and how do they affect the project? What we need to do / not do, to build successful working relationships 7 Case study: Understanding the customer What are the likely problems the project manager will encounter? What should the project manager do to ensure an effective partnership? 8 Managing project performance Issues affecting commercial performance Joining up the project life-cycle: getting performance from inception to closure The roles of project manager, line manager and project sponsor 9 Project team exercise: Making the promise / delivering the promise An exercise demonstrating the commercial and team leadership skills needed by the project manager Review - what must the project manager do to optimise project performance? 10 Managing multi-functional project teams The challenges of building effective, multi-functional project teams Co-ordinating work across functional and organisational boundaries Maintaining strategic focus and balancing priorities 11 Making it happen Individual action planning Syndicate discussion 12 Course review and transfer planning (Course sponsor present) What will we do differently? How will we make it happen? Conclusion

The BSc (Hons) Business degree, offered in collaboration with Plymouth Marjon University by Results Consortium, is meticulously crafted to equip students for the dynamic business landscape. The curriculum delves into the operations of SME businesses, unraveling the keys to their success and imparting valuable insights for effective work within such enterprises or even entrepreneurship. The program, conducted in London and Northampton, ensures a comprehensive exploration of various business dimensions, covering management strategies, business structures, marketing, supply chain and operations management, and finance. Real-world examples and case studies drawn from a spectrum of business entities, from startups to multinational corporations, enrich the learning experience, providing a profound understanding of diverse methodologies in business management. Additionally, the placement opportunities in SME businesses during the second and third years enable students to gain hands-on practical experience, enhancing their employability. 

An accredited qualification to prepare supervisors and team leaders for a future management role. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. In order for a business to obtain maximum results, it is important that employees are motivated and supported in their job roles. It is the responsibility of the team leader or supervisor to lead their team effectively and present feedback to management. This 3-day programme will guarantee to boost your performance as a team leader and help you make the transition from working in a team to leading a team. We use a combination of theory and practical to help you develop yourself, and a toolkit of resources to use in the workplace. This is an internationally accredited course which not only carries kudos but it ensures you apply the learning back into the workplace for an immediate impact. All of our ILM Programmes are provided in partnership with BCF Group Limited, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 2 Award in Leadership and Team Skills course is split into three main modules, covering the following: Module One Developing Yourself as a Team Leader Learning the various roles, functions and responsibilities of a team leader - depending on workplace Recognising limits of authority and accountability, and how these are defined Developing personal skills and abilities for effective team leading Using reflective learning skills to improve performance Identifying areas of strength and possible improvement Finding ways of obtaining feedback from others Receiving and responding positively to feedback Module Two Workplace Communications Learning stages in the communication process Consideration of the recipient's needs Spotting barriers to communication and how to overcome them Establishing a range of direct communication methods relevant to the team Collating a range of direct communication methods relevant to people outside own area of responsibility. This includes written, telephone, e-mail and face-to-face Recognising the aspects of face-to-face communication, including appearance, impact, body language Realising the importance of succinct and accurate records of one-to-one oral communication Reasons for maintaining records of one-to-one communication (e.g. potential disciplinary or legal issues) Module Three Managing Yourself Setting SMART objectives and using them to prioritise own actions Learning simple time management techniques Developing an awareness of own skills and abilities Giving yourself personal objectives in relation to team objectives Developing flexibility and responding to daily changing circumstances Diagnosing the causes and impacts of stress at work Identifying symptoms of stress in yourself Knowing the implications of stress for workplace and non-work activities/relationships Developing simple stress management techniques Available sources of support Action planning and review techniques Accreditation As with all ILM accredited programmes, participants will need to complete the post-programme activity in order to achieve their full ILM Level 2 Award in Team Leading. This element is designed to show to ILM that you are able to apply what you have learned in the workplace. Who Is It For? This programme is ideal for practising or aspiring team leaders, in any industry sector, who is looking to gain a solid foundation or develop their existing skills as a team leader. This internationally recognised course will give you a solid understanding of what is needed to be a successful team leader, how to delegate, motivate and how to implement these skills in to your work place. What Will I Learn? At the end of the course, successful candidates will: Have a good understanding of the team leader role Apply a range of effective communication skills to overcome barriers Know how to motivate, build confidence and gain the best from their teams Identify, build and encourage effective team behaviours Apply practical skills and knowledge to be transferred to the workplace Gain an internationally recognised qualification What Is Required? There are no formal entry requirements, but participants will normally be either practising or aspiring team leaders, with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information about running this course in-house at your premises, please contact us for more information.

This course Operator Licence Awareness is suitable for LGV drivers and any person working in the Road Haulage industry involved with transport planning and operations. Persons who may attend include but are not limited to directors, transport planners, transport admins and assistants. For professional drivers, this will be recorded as 7 hours of their mandatory 35 hours of Driver CPC. This course will cover: Roles and Responsibilities, Operator Licensing, Drivers’ Hours, Working Time and Record Keeping, Effective Maintenance Systems, Safe Loading, Traffic Regulations, Driver Management, Enforcement and Operator Compliance Risk Score (OCRS).

Essential skills for successfully treating a wide range of conditions – such as trauma, addictions, anxiety and depression – as well as making long-lasting behaviour changes and much more… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) This has been a priceless experience. Life-changing. Brilliant, simply brilliant!COUNSELLOR / EX IT SERVICE MANAGER Why take this course Strong emotions focus and lock attention – keeping people trapped in problem behaviours. Therapeutic change cannot happen until the emotional arousal is reduced. This is why all health and welfare professionals need to know how to induce the relaxation response in their clients. Guided imagery and visualisation not only reduce emotional arousal quickly but can be used to reframe life circumstances through metaphor and to rehearse in the imagination any required changed behaviours and/or feelings, which dramatically increases the likelihood of those changes taking place in ‘real life’. If you want to be able to help people effectively, this is a key course to attend – guided imagery is an essential skill required for removing phobias, curing PTSD, lifting depression and overcoming addictions or self-harm, and is also useful for raising self-confidence and increasing motivation. When you become confident in using these skills, you can begin to bring patients out of the emotionally-driven trance states of a wide range of conditions such as anxiety disorders, addiction, anger, stress overload, trauma, depression, chronic pain and much more. That is why guided imagery is one of the most powerful psychotherapeutic tools available to us – and one you need in your ‘toolkit’. Fascinating way of working with clients – relaxation techniques very powerful. Extremely relevant to practice. Good techniques and strategies learnt to use with clients to help them problem solve and move forward.HEALTH VISITOR What will you learn Powerful new ways to improve treatment outcomes Training and practice in using one of the most effective psycho- therapeutic tools available for treating a wide range of emotional and physical conditions Invaluable ways to motivate people, reframe life circumstances and instigate changes in behaviour Insight into how the mind/body communication system works Greater confidence when working with a wide variety of conditions Supervised practise in generating healing trances The core skills you need to acquire for the rewind technique for treating PTSD and phobias A variety of ways to help people relax Ways to reduce pain, including in childbirth Increased understanding of trance states and their role in everyday life Effective skills for helping people improve their performance – sports, public speaking etc. The opportunity to experience relaxation, guided imagery and visualisation yourself A scientifically-sound knowledge of why the various techniques and skills you will gain are so valuable And much more Good to know The skills you will learn on this course are an essential pre-requisite for taking the The Rewind Technique – Effective treatment for trauma (PTSD) and phobias course. You will also need them for the following courses too: Brief Therapy for Stopping Addictions How to Lift Depression Overcoming Self-harm Further guided imagery techniques can be learnt and practised on our NEW workshop: Guided Imagery 2 – essential techniques Course Programme The ‘Guided imagery and visualisation for therapeutic change’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am What guided imagery is and why it works 11.00am Discussion over tea/coffee 11.30am The essence of all relaxation inductions: an easy way to start 1.00pm Lunch (included) 1.45pm Why it is important to be flexible: a range of techniques 2.45pm Discussion over tea/coffee 3.00pm Guided imagery and counselling: the essential steps 4.00pm Day ends Who is this course suitable for? Anyone who wants to help people effectively and for the long-term, particularly those involved in mental and physical healthcare would benefit from attending Psychotherapists, counsellors and mental health workers – these skills are essential to have to work with a wide range of conditions and for ensuring long-term behaviour change (see list below) Trained hypnotherapists looking to extend and build on their existing skillset and understanding The information and skills taught are extremely useful for dealing with: Stress; addictions; agoraphobia; allergies; anorexia; anger; asthma; bed wetting; blood pressure; bulimia; depression; lack of confidence; chronic pain; eczema; frustration; guilt; grief; hay fever; inhibition; insomnia; irritable bowel (IBS); relationship/marital difficulties; migraine; nightmares; obsessions (OCD); pain control; panic attacks; phobias (all kinds); sexual difficulties (impotence, premature ejaculation and vaginismus); shyness; skin disorders and trauma (PTSD); flashbacks; ulcers; warts and worrying. You can also control blood pressure, stimulate the immune system, promote healing of damaged skin tissue and bones and give birth easier using guided imagery and visualisation. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

What the course covers: Roles and responsibilities of a first responder Medical emergencies Patient assessment Airway management Adult, child and infant CPR & AED usage Return of spontaneous circulation (ROSC) procedures Emergency oxygen Traumatic and minor injuries External, internal and catastrophic bleeding Shock Poisoning and intoxicating substances Helmet removal Neck, spine and pelvic immobilisation Environmental exposure Burns and scalds

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Level 2 Food Safety and Hygiene in Catering Course

Do you daydream of building your start-up into a global phenomenon but struggle to make it a reality because you lack expertise in international traction building? Our team, made up of an award-winning marketing strategist and an AI & automation expert for business growth, created a mastermind just for you.

Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we’ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes: Changing your mindset Unconscious bias Emotional Intelligence Planning (not scripting) Monologue vs dialogue Questioning skills Listening skills Solution- finding