Problem Solving in the Workplace -1 day training course delivered in Nottingham The course is for any manager or staff member who is required, within the course of their work to think creatively to bring about improvements and overcome obstacles within their job role. To provide delegates with the skills and knowledge to be able to quickly identify and evaluate a range of options towards solving problems within their work place.
Harness the Power of your People – Appraisal Skills for Managers 1 day training course delivered in Nottingham Covers the core skills for conducting staff appraisals. Suitable for those who may be new to appraising staff performance, or for those who are more experienced but feel they would like a refresher to update their skills and knowledge of current techniques.
Assertiveness & Personal Effectiveness - 1 day training course delivered in Nottingham To provide tools and techniques to enable delegates to evaluate and adjust their behaviours to appear more assertive in their discussions with others including colleagues, customers and other stakeholders.
From Friend to Supervisor – establishing authority 1 day training course delivered in Nottingham Designed to provide participants with the techniques and tactics to establish authority within the supervisory role whilst maintaining good relationships with those you manage, making it easier to clarify expectations and manage performance.
Influencing & Persuading Others - 1 day training course delivered in Nottingham To learn how to influence and persuade others is one of the most valuable and transferable skills to have. This course takes you on a journey of self-awareness, using many different styles of learning to ensure that you leave with a sense of confidence, well founded on enhanced capabilities.
Planning & Managing Change- 1 day training course delivered in Nottingham This course will help guide managers on what to expect from individuals and teams during times of change, and how best to handle the emotions and reactions which will inevitably surface.
Effective Telephone Techniques - 1 day training course delivered in Nottingham practical workshop that challenges attendees to understand the strengths and weaknesses of their current telephone style, and help them develop more confident and successful telephone behaviours.
This course is designed to provide operatives with thorough theory and practical training in the role of the piling rig attendant.
The Effective Team Leader – 2 day training course delivered in Nottingham For new or existing team leaders or supervisors seeking a working knowledge of good practice techniques in managing and getting the best from staff.