2674 Courses in Birmingham

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

This 6 to 7 day programme is for you if you are interested in working in the expanding job market of the security sector and includes gaining the Working as a Door Supervisor within the Private Security Industry Award level 2 Once you have gained this award, you can then go on to register as a Door Supervisor and purchase your SIA badge and license. The programme includes a wide range of learning opportunities that support you by achieving nationally recognised qualifications including health safety, equality diversity, conflict resolution as well as employability and interview skills to support your future career. What You’ll Learn You will undertake the following units: Working as a Door Supervisor within the Private Security Working within the Private Security Industry Conflict Management within the Private Security Industry Physical Intervention Skills within the Private Security Industry Entry Requirements Must be 19 and over before August. Must be unemployed and looking for work. Must have a clean DBS How you will be assessed Your knowledge and understanding will be assessed using the assessment methods. Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.

Having the right certification if you're working in the Private Security Industry is more than a requirement. Take a look at this Award in CCTV Operations at Knight Trainin https://knight.training/products/level-2-award-in-cctv-operations

Gain a comprehensive understanding of end-of-life care principles and effective communication strategies with the Level 2 Award in End of Life Care (RQF). Ideal for healthcare professionals, caregivers, and individuals seeking to enhance their skills in providing compassionate care.

For pupils aged 9 - 16 | Delivered in UK Schools by Real World App and Games Developers Our micro:bit Workshop teaches your class about the micro:bit, making some apps and games with them during the workshop (we bring our own micro:bits too if your school doesn't yet have any!). We’ll introduce them to MakeCode, the coding language that the micro:bit uses, and teach them the fundamentals of coding before we work on some really fun projects! For older students, we can even use Python with the micro:bit!

The ability to effectively manage conflict is a core competency in the 21st-century workplace.

Organisations are essentially about people working together and yet so often they fail to capitalise upon the full potential of this.

Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.

If you run a small, tight-knit team, this course is tailored to help you get the most from the group.

In today's fast-changing competitive environment, people in all roles need to have more commercial awareness and responsibility.