Planning & Managing Change- 1 day training course delivered in Nottingham This course will help guide managers on what to expect from individuals and teams during times of change, and how best to handle the emotions and reactions which will inevitably surface.
Handing Difficult Situations & People - 1 day training course delivered in Nottingham Enables participants to explore their own behaviour and to rationalise the behaviour in others. Often individuals are not in themselves “difficult”, it is the situation that presents itself that leads to this. This course will provide practical ways to maintain positive relationships and to avoid hostile situations which could escalate.
From Friend to Supervisor – establishing authority 1 day training course delivered in Nottingham Designed to provide participants with the techniques and tactics to establish authority within the supervisory role whilst maintaining good relationships with those you manage, making it easier to clarify expectations and manage performance.
Understanding Finance 1 day training course delivered in Nottingham This course will provide an overview of the most common financial terms and provide techniques to help you to understand and control your finances.
Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.
Harness the Power of your People – Appraisal Skills for Managers 1 day training course delivered in Nottingham Covers the core skills for conducting staff appraisals. Suitable for those who may be new to appraising staff performance, or for those who are more experienced but feel they would like a refresher to update their skills and knowledge of current techniques.
City & Guilds Level 3 Award in Working as Member of a Rescue Team - 6160-08 - The course includes preparing to carry out emergency activities, entering and exiting confined spaces safely, using emergency equipment, casualty recovery and handling devices in accordance with manufacturers’ specifications, rescuing and recovering casualties, following procedures and working safely. Note: A pre-requisite qualification is required to complete this course. Delegates must hold a valid City & Guilds 6160-03 qualification. Book via our website @ https://www.vp-ess.com/training/confined-spaces/6160-08-city-and-guilds-level-3-award-in-working-as-member-of-a-rescue-team/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
Extending beyond the features and functions of cable avoidance tools, the course aims to provide delegates with an understanding in the essential elements that constitute a safe system of work and how to get the best results when scanning for buried utilities. The course intertwines theoretical and practical content aimed to engage participants throughout the day, facilitating open discussions on best practices and ways to improve existing processes in order to reduce utility damage and personal harm CITB grant may be available for organisations registered with the Construction Industry Training Board Book via our website @ https://www.vp-ess.com/training/utility-detection/utility-avoidance-including-use-of-cable-avoidance-tools/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
Self-evaluation - find out how you can get it right.
The Flexible Leader – The Future of Leading Hybrid Teams, 1 day training course delivered in Nottingham Provides delegates with an opportunity to explore the potential benefits of a flexible working environment, as well as an exploration of the key skills and attributes managers/leaders need to succeed in the evolving ecosystem of hybrid work. Whether you and the team work part-time, work remotely, or have odd days in the office, the session will help you be more effective and confident – ensuring the best from individuals, keeping the team informed and motivated, whilst managing performance and increasing efficiency.