1785 Dele courses delivered Online

Description: In this Microsoft Office 2007 Word Advanced - Complete Video Course you will use Word to create, manage, revise, and distribute long documents and forms. Reorganize a document outline. With this advanced level you will also learn to work with templates, find the most appropriate word, research information and translate text, save a file in a different format, create and modify a web document, create an xml document, send a document directly from word, track and manage document changes, compare and merge documents, add hyperlinks, add sources and compile a bibliography, understand mail merge, prepare data for mail merge, prepare a form letter, merge a form letter with its data source, send a personalized e-mail message to multiple recipients, create and print labels, change default program options, make favorite word commands easily accessible, create a custom keyboard shortcut, and more. Before joining this course you should keep the basic and intermediate knowledge of Microsoft Word 2007. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2007 Word Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2007 Word Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Mail Merge Form Letters FREE 00:18:00 Data Sources for the Recipient List 00:11:00 Mailing Labels and Envelopes 00:08:00 Objects and Backgrounds Objects 00:09:00 Document Backgrounds 00:16:00 Forms Form Fields 00:11:00 Form Protection 00:08:00 Sharing and Securing Documents 00:15:00 Macros Recording and Running Macros 00:11:00 Modifying and Deleting Macros 00:06:00 Toolbar and Keyboard Customization Customizing the Quick Access Toolbar 00:09:00 Customizing Keyboard Shortcuts 00:05:00 Long Documents Master Documents 00:12:00 Tables of Contents and Figures 00:10:00 Indexes, Bibliographies, and other References 00:22:00 Bookmarks and Cross-referenceses 00:08:00 Web Frames 00:09:00 XML Features Working with XML 00:20:00 Mock Exam Mock Exam- Microsoft Office 2007 Word Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2007 Word Advanced - Complete Video Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Office 2010 Word Advanced - Complete Video Course is designed for them who want to gain skills necessary to manage lengthy documents, collaborate with others, and secure documents. This series builds on the skills and concepts taught in 2010: Intermediate. During the course, you will perform mail merges, create and use forms, and create master documents that include a table of contents, a table of figures, footnotes, endnotes, an index, bookmarks, cross-references, and Web frames. In addition, you will also create across, customize the ribbon and Quick Access toolbar, and work with XML documents. Before taking this course you should be able to use Microsoft Office Word 2010 to create, edit, format, save, and print business documents that contain text, tables, and graphics. You should also be able to use a web browser and an email program. By taking this course you will have a complete understanding of the higher functions of word Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2010 Word Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2010 Word Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Using Mail Merge Form Letters FREE 00:17:00 Data Sources for the Recipient List 00:04:00 Mailing Labels and Envelopes 00:04:00 Objects and Backgrounds Inserting Content from Other Applications 00:12:00 Changing the Document Background 00:19:00 Using Macros Recording and Running Macros 00:20:00 Modifying and Deleting Macros 00:11:00 Working with Forms Creating Forms 00:17:00 Protecting Forms 00:07:00 Sharing and Securing Documents 00:03:00 Customizing Word Customizing the Ribbon 00:07:00 Customizing the Quick Access Toolbar 00:09:00 Customizing Keyboard Shortcuts 00:04:00 Long Documents Master Documents 00:13:00 Tables of Contents and Figures 00:15:00 Indexes, Bibliographies, and Other References 00:12:00 Bookmarks and Cross-References 00:09:00 Web Frames 00:03:00 XML Features Working with XML 00:12:00 Mock Exam Mock Exam- Microsoft Office 2010 Word Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2010 Word Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Office 2013 Outlook Advanced - Complete Video Course covers the advanced functions and features of Outlook 2013. You will learn about configuring advanced message options and advanced message, calendar and contact management. In this course you will learn how to successfully use Outlook to manage the numerous aspects of communicating electronically, including: managing email communications, managing calendar events, managing your contacts, using notes to keep yourself informed, sending and receiving invites, performing advanced message, calendar, and contacts management tasks, working with the tasks and journal workspaces, and more. It will explain all of the features and functionalities the application offers in an easy to understand. You will also learn how to manage activities by using tasks and journal entries, share workspaces with others and manage outlook data files. This course is intended for them who have basic skills with Microsoft Office 2013 Outlook, and want to learn more advanced skills. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2013 Outlook Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2013 Outlook Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Configure Advanced Message Options Insert Advanced Characters and Objects FREE 00:24:00 Modify Message Settings, Properties, and Options 00:11:00 Using an Automatic Reply 00:07:00 Advanced Message Management Sort Messages 00:03:00 Filter Messages 00:03:00 Organize Messages 00:09:00 Search Messages 00:09:00 Manage Junk Mail 00:04:00 Manage Your Mailbox 00:04:00 Advanced Calendar Management Manage Advanced Calendar Options 00:10:00 Create Calendar Groups 00:04:00 Manage Meeting Responses 00:05:00 Advanced Contact Management Edit an Electronic Business Card 00:07:00 Manage Advanced Contacts Options 00:04:00 Forward Contacts 00:02:00 Export Contacts 00:03:00 Managing Activities by Using Tasks and Journal Entries Assign and Manage Tasks 00:14:00 Record and Modify Journal Entries 00:06:00 Sharing Workspaces with Others Delegate Access to Mail Folders 00:05:00 Share Your Calendar 00:04:00 Share Your Contacts 00:02:00 Managing Outlook Data Files Back Up Outlook Items 00:02:00 Change Data File Settings 00:04:00 Mock Exam Mock Exam- Microsoft Office 2013 Outlook Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2013 Outlook Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Are looking forward to learning each and every single details of Microsoft Office 2016? Then you are at the right place! Microsoft Office 2016 Essentials is designed for beginners to educate about Microsoft Office 2016. Initially, you will learn about the basic features of Microsoft Word such as creating a new document, personalizing the Microsoft Word interface, adding graphics, etc. Besides, you will learn about the techniques of controlling page appearance, proofing and editing a document. Following that, you will learn about the foundations of Microsoft Office Excel that is essential to create and work with an electronic spreadsheet. You will be able to insert and delete text, adjust cells, create columns, rows and much more. Next, Microsoft PowerPoint will help you to learn to navigate the PowerPoint environment, create and save PowerPoint presentation, delivering advanced text editing etc. Microsoft Outlook will help you to set up and use Outlook on Windows. It will also assist you in creating and sending messages, managing contacts, using the calendar, managing tasks, working with notes and much more. Overall, this course gives you all information to access Microsoft Office 2016. Register today and get benefit from this course. Learning Outcomes: Word 2016 user interface, creating basic documents and utilizing help Managing text through modifying, finding and replacing, and selecting them; and arranging texts through tabs and lists Understanding the commands on the home tab and mini toolbar Paragraph layout tool, borders, shading, styles and formatting management techniques Maximizing your ability to utilize tables within Word 2016 Inserting symbols and special characters along with techniques for adding them Managing your page's appearance with colours, borders, watermarks, headers, footers and page setup dialog box Reviewing documents through spell check, research pane and thesaurus Document accessibility options Customizing the user interface, modifying save options and managing other file types Familiarize the excel user interface, creating basic worksheet and using the help system How to create formulas, reuse them and insert functions in a worksheet Managing cells, columns and rows and ways to manipulate data Utilizing the 'Search and replace' data options and spell checking Modifying fonts, adding borders and colours to cells, using number formats, aligning cell contents and applying cell styles Define and refine page layouts for printing options Managing large workbooks through worksheet tab formatting and using different views Options for general customization, language, formula, proofing and saving Customizing Quick Access toolbar, ribbon, advanced and Trust Center options Utilize Excel's version control features and enabling add-ins Utilize the PowerPoint user interface, creating and saving presentations, and using help Making presentations through presentation options like selecting types, building it, layouts, text editing, viewing and navigation Discover methods for formatting characters, paragraphs, and text boxes Adding images, screenshots, screen recordings, shapes and WordArt Modifying options for objects and animation features Creating and formatting a table and integrating data from other Microsoft Office applications Create format and manipulate a chart Navigate throughout the Outlook user interface and learn to perform basic email functions and utilize help Composing emails, grammar and spell checks, formatting content, attaching files, enhancing messages and managing automatic message responses Customize reading options, work with attachments and manage message responses Managing and organization of messages with the help of tags, flags, other commands and folders Using calendar options to manage appointments and meetings Using People workspace to create, update, view and organise contacts Managing tasks and notes Creating and managing Quick Steps, and customizing the interface according to needs Get familiarized with Microsoft Access 2016, create simple databases, and use the help options Change table data, manage records, and create lookups Join data from different tables, sort and filter them, and perform calculations for queries Creating, adding controls, enhancing appearance and print preparation for reports How to utilize Access Options dialog box Relational database design, creating tables, managing table fields and creating table relationships Creating query joins and sub queries, joining tables with no common fields, relating data within a table, and working with sub datasheets Data normalization and creating junction tables Sharing Access data with other applications and through import and export options Managing reports through organizing information, formatting, including charts, adding calculated fields and sub-report inclusion to existing ones Create mailing label report and publishing reports in PDF format Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Essentials is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Essentials is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Adobe Photoshop is the world's leading image creating and editing application. It can be used to create and enhance photos, logos, 3D artwork, etc. Diploma in Adobe Photoshop CS level 3 will give you an overall outlook and skillset necessary to master this application. This course starts off with a beginners section and then moves to the intermediate modules. Firstly, you will know about basic aspects of Photoshop CS, its components, file management basics, Photoshop toolbox, palettes, managing selections, image size and resolution, etc. After that you will learn about working with retouch tools, understand layers, working with masking tools, etc. This will give you a profound knowledge about all the aspects of Adobe Photoshop. Learning Outcomes: Understanding Photoshop CS, new features, how to get started and sources of help Utilizing Photoshop CS screen, menu bar, toolbox, status bar, palettes and windows Browsing through Photoshop files; opening, creating and saving files; text and audio saving options with image files; reverting to saved files; and different file formats Managing Photoshop layout by arranging screen components, workspace presets, working with multiple documents and hiding and displaying windows Introduction to selection, retouch, painting, vector, navigation, notation and colour tools Pallets of various different types including navigation, info, colour, swatches, styles, history and more Managing short cut keys, tools presets, option bar, alignment tools, grids, rulers and guides Selecting a complete image, working with marquee and lasso tools, utilizing magic wand and colour range Managing selections through adding, moving, resizing, saving, deselect options, cropping and more Understanding pixels, bitmap images, vector graphics, image re-sampling, pixel information with info palette Understanding Image resolution and constraints, changing size of image in pixels and image document, and auto resolution Understanding what is meant by Canvas and Document Window, and how to work with each of them Working with colours through the colour settings, understanding RGB and CMYK colours, using colour palette and ramp, and working with colour modes Retouch tools like blur, sharpen, smudge, dodge, burn, and sponge tools Understanding hue and saturation, along with working with them, brightness, contrast, shadows and highlights Brush tools like healing brush, patch tool, clone stamp and pattern stamp Creating, deleting and renaming layers, along with how to work with layers Locking, linking, merging layers along with layer adjustment and how to use them Utilizing paint bucket, brush, airbrush, custom brushes, pencil tools and creating custom brushes from scratch Understanding character palette, working with horizontal and vertical types, and modifying them Drawing and vector graphics, along with colours and colour effects What is a mask, working with quick masks, layer masks, manipulating layer mask Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Adobe Photoshop CS Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Adobe Photoshop CS Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Introduction 00:15:00 The Photoshop CS Screen Components 00:30:00 File Management Basics 00:30:00 Modifying your Photoshop Layout 00:30:00 Introduction to the Photoshop Toolbox 00:30:00 Introduction to Photoshop Palettes 01:00:00 More Photoshop Features 01:00:00 Making Selections 01:00:00 Manipulating Selections 01:00:00 Editing With Selections 00:30:00 Understanding Digital Images 00:30:00 Image Size and Resolution 01:00:00 Working with Your Canvas and Document Window 01:00:00 Working with Colour 01:00:00 Module : 2 WORKING WITH RETOUCH TOOLS 01:00:00 MORE RETOUCHING TOOLS 00:30:00 WORKING WITH COLOUR BRIGHTNESS AND CONTRAST 01:00:00 RETOUCHING WITH STAMPS AND BRUSH TOOLS 01:00:00 UNDERSTANDING LAYERS 01:00:00 WORKING WITH LAYERS 01:00:00 MORE ON LAYERS 00:45:00 ADJUSTMENT LAYERS 00:45:00 WORKING WITH BRUSHES 01:00:00 PHOTOSHOP TYPE TOOLS 01:00:00 DRAWING AND VECTOR GRAPHICS 00:45:00 COLOURS AND COLOUR EFFECTS 00:45:00 USING MASKS 01:00:00 WORKING WITH MASKS AND CHANNELS 01:00:00 Mock Exam Mock Exam- Diploma in Adobe Photoshop CS Level 3 00:30:00 Final Exam Final Exam- Diploma in Adobe Photoshop CS Level 3 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Are you not familiar with Office 2016 and want to learn every single detail of it? Then you are at the right place! Office 2016 Complete Course is designed for beginners to educate about Microsoft Office 2016. Initially, you will learn about the basic features of Microsoft Word such as creating a new document, personalizing the Microsoft Word interface, adding graphics, controlling page appearance, proofing and editing a document. Following that, you will learn about the foundations of Microsoft Office Excel that is essential to create and work with an electronic spreadsheet. You will be able to insert and delete text or images, create columns, rows and much more. Microsoft PowerPoint will help you in navigating the PowerPoint environment, create and save PowerPoint presentation, etc. Microsoft Outlook will help you to set up and use Outlook on Windows, also assist you in creating and sending messages, managing contacts, working with notes, etc. You will learn related information to access Microsoft Office 2016. Additionally, you will learn Project management basics, adding tasks and resources to a project and saving them. In the course, you will learn the essential features of the latest version of Microsoft Visio and the basic information about the diagramming software. Learning Outcomes: Word 2016 user interface, creating basic documents and utilizing help Managing text through modifying, finding and replacing, and selecting them; and arranging texts through tabs and lists Understanding the commands on the home tab and mini toolbar Paragraph layout tool, borders, shading, styles and formatting management techniques Maximizing your ability to utilize tables within Word 2016 Inserting symbols and special characters along with techniques for adding them Managing your page's appearance with colours, borders, watermarks, headers, footers and page setup dialog box Reviewing documents through spell check, research pane and thesaurus Document accessibility options Customizing the user interface, modifying save options and managing other file types Familiarize the excel user interface, creating basic worksheet and using the help system How to create formulas, reuse them and insert functions in a worksheet Managing cells, columns and rows and ways to manipulate data Utilizing the 'Search and replace' data options and spell checking Modifying fonts, adding borders and colours to cells, using number formats, aligning cell contents and applying cell styles Define and refine page layouts for printing options Managing large workbooks through worksheet tab formatting and using different views Options for general customization, language, formula, proofing and saving Customizing Quick Access toolbar, ribbon, advanced and Trust Center options Utilize Excel's version control features and enabling add-ins Utilize the PowerPoint user interface, creating and saving presentations, and using help Making presentations through presentation options like selecting types, building it, layouts, text editing, viewing and navigation Discover methods for formatting characters, paragraphs, and text boxes Adding images, screenshots, screen recordings, shapes and WordArt Modifying options for objects and animation features Creating and formatting a table and integrating data from other Microsoft Office applications Create format and manipulate a chart Navigate throughout the Outlook user interface and learn to perform basic email functions and utilize help Composing emails, grammar and spell checks, formatting content, attaching files, enhancing messages and managing automatic message responses Customize reading options, work with attachments and manage message responses Managing and organization of messages with the help of tags, flags, other commands and folders Using calendar options to manage appointments and meetings Using People workspace to create, update, view and organise contacts Managing tasks and notes Creating and managing Quick Steps, and customizing the interface according to needs Get familiarized with Microsoft Access 2016, create simple databases, and use the help options Change table data, manage records and create lookups Join data from different tables, sort and filter them, and perform calculations for queries Creating, adding controls, enhancing appearance and print preparation for reports How to utilize Access Options dialog box Relational database design, creating tables, managing table fields and creating table relationships Creating query joins and subqueries, joining tables with no common fields, relating data within a table, and working with sub datasheets Data normalization and creating junction tables Sharing Access data with other applications and through import and export options Managing reports through organizing information, formatting, including charts, adding calculated fields and sub-report inclusion to existing ones Create mailing label report and publishing reports in PDF format Project management basics, navigating and customizing the user interface, adding tasks and resources to a project and saving them Managing project time frames and changing working time Managing project tasks, adding summary tasks and milestones Managing project resources, allocating and levelling work resources Sharing and exporting projects, and adjusting project print views Navigation throughout Visio interface, creating basic drawing and using the help system Drawing components, modifying drawings and work with callouts and groups Organization charts creation, modifying their layouts, positioning and spacing Create and integrate organization chart copies and compare them Making a basic floor plan and custom room shapes, utilizing the program as a modelling tool and modelling room layouts Creating cross-functional flowcharts and related features like - swimlanes and separators Altering orientation and direction, changing margins and choosing styles for flowcharts Creating network diagrams, and utilizing shape data and layers Other network diagram relevant topics such as network shapes, shape data, adding layers, activating, colouring and more Working with shape, connector styles, themes, variants and containers Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Office 2016 Complete Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Office 2016 Complete Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

This Microsoft Power BI course will help you become a Power BI expert. It'll enhance your skills by offering you comprehensive knowledge on Power BI Desktop and Power BI Online, and unleash the capabilities of Power BI to perform a comprehensive analysis of data from multiple sources and present the data using the perfect visualization.

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Microsoft Excel is a powerful and easy to use spreadsheet program that almost all businesses use on a day-to-day basis. It is used to store and retrieve numerical data and it is ideal for entering, calculating and analysing company data such as sales figures, sales taxes or commissions. This Level 3 Diploma in Microsoft Excel 2016 is a course which will help you learn the various features incorporated in the software. This course has been specially designed to cover everything from the basic concepts to the advanced levels. This course allows you to take advantage of the online aspect of training by learning at your own pace. As long as you have access to an eligible device, such as a laptop, or smartphone, and an internet connection, you can access this Level 3 Diploma in Microsoft Excel 2016 from anywhere, and anytime. Learning Outcomes: Familiarize the excel user interface, creating basic worksheet and using the help system How to create formulas, reuse them and insert functions in a worksheet Managing cells, columns and rows and ways to manipulate data Utilizing the 'Search and replace' data options and spell checking Modifying fonts, adding borders and colours to cells, using number formats, aligning cell contents and applying cell styles Define and refine page layouts for printing options Managing large workbooks through worksheet tab formatting and using different views Options for general customization, language, formula, proofing and saving Customizing Quick Access toolbar, ribbon, advanced and Trust Center options Utilize Excel's version control features and enabling add-ins Best ways to utilize Macro Recorder, how to edit and debug a macro, and setting up macro security Customizing the Quick Access toolbar and hotkeys Utilizing Macros to insert and format texts, sort and duplicate data, and generate reports Determine appropriate dialog box types to use Using variety of techniques to capture user input Managing worksheets using macros Creating user-defined functions and ways to automate SUM functions with macros Explore PowerPivot applications Importing data from different sources Creating linked tables Organizing and formatting tables Creating calculated columns PowerPivot data filtering and sorting Creating PivotTables and PivotCharts, and filtering data using slicers Presenting Visual data through visual outlets Utilizing DAX functions for manipulating PowerPivot data Extracting data from tables using functions, and working with time-dependent data Saving data in different formats and protecting reports Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Microsoft Excel 2016 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Microsoft Excel 2016 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Identify the Elements of the Excel Interface 00:30:00 Activity - Identify the Elements of the Excel Interface 00:05:00 Create a Basic Worksheet 01:00:00 Activity - Create a Basic Worksheet 00:05:00 Use the Help System 00:30:00 Activity - Use the Help System 00:05:00 Create Formulas in a Worksheet 01:00:00 Activity - Create Formulas in a Worksheet 00:05:00 Insert Functions in a Worksheet 00:30:00 Activity - Insert Functions in a Worksheet 00:05:00 Reuse Formulas 00:30:00 Activity - Reuse Formulas 00:05:00 Manipulate Data 00:30:00 Activity - Manipulate Data 00:05:00 Insert, Manipulate, and Delete Cells, Columns, and Rows 00:30:00 Activity - Insert, Manipulate, and Delete Cells, Columns, and Rows 00:05:00 Search For and Replace Data 00:30:00 Activity - Search For and Replace Data 00:05:00 Spell Check a Worksheet 00:30:00 Activity - Spell Check a Worksheet 00:05:00 Modify Fonts 00:30:00 Activity - Modify Fonts 00:05:00 Add Borders and Colors to Cells 01:00:00 Activity - Add Borders and Colors to Cells 00:05:00 Apply Number Formats 00:30:00 Activity - Apply Number Formats 00:05:00 Align Cell Contents 00:30:00 Activity - Align Cell Contents 00:05:00 Apply Cell Styles 00:30:00 Activity - Apply Cell Styles 00:05:00 Define the Basic Page Layout for a Workbook 01:00:00 Activity - Define the Basic Page Layout for a Workbook 00:05:00 Refine the Page Layout and Apply Print Options 00:30:00 Activity - Refine the Page Layout and Apply Print Options 00:05:00 Format Worksheet Tabs 00:30:00 Activity - Format Worksheet Tabs 00:05:00 Manage Worksheets 00:30:00 Activity - Manage Worksheets 00:05:00 Manage the View of Worksheets and Workbooks 00:30:00 Activity - Manage the View of Worksheets and Workbooks 00:05:00 Customize General and Language Options 00:30:00 Activity - Customize General and Language Options 00:05:00 Customize Formula Options 00:30:00 Activity - Customize Formula Options 00:05:00 Customize Proofing and Save Options 01:00:00 Activity - Customize Proofing and Save Options 00:05:00 Customize the Ribbon and Quick Access Toolbar 00:30:00 Activity - Customize the Ribbon and Quick Access Toolbar 00:05:00 Customize the Functionality of Excel by Enabling Add-Ins 00:30:00 Activity - Customize the Functionality of Excel by Enabling Add-Ins 00:05:00 Customize Advanced and Trust Center Options 00:30:00 Activity - Customize Advanced and Trust Center Options 00:05:00 Activities and Exercise Files - Microsoft Excel 2016 for Beginners 00:00:00 Module : 2 Apply Range Names 00:30:00 Use Specialized Functions 00:30:00 Use Text Functions 00:30:00 Use Logical Functions 00:30:00 Use Lookup Functions 00:30:00 Use Date Functions 00:30:00 Use Financial Functions 00:30:00 Create and Modify Tables 00:30:00 Sort and Filter Data 00:30:00 Use Subtotal and Database Functions to Calculate Data 00:30:00 Create Charts 00:30:00 Modify and Format Charts 00:30:00 Create a Trendline 00:30:00 Create Advanced Charts 00:30:00 Create a PivotTable 00:30:00 Filter Data by Using Slicers 00:30:00 Analyze Data with PivotCharts 00:30:00 Insert and Modify Graphic Objects 00:30:00 Layer and Group Graphic Objects 00:30:00 Incorporate SmartArt 00:30:00 Customize Workbooks 00:30:00 Manage Themes 00:30:00 Create and Use Templates 00:30:00 Protect Files 00:30:00 Preparing a Workbook for Multiple Audiences 00:30:00 Activities and Exercise Files - Microsoft Excel 2016 Intermediate 00:00:00 Module : 3 Update Workbook Properties 00:15:00 Activity-Update Workbook Properties 00:05:00 Create and Edit a Macro 00:15:00 Activity-Create and Edit a Macro 00:05:00 Apply Conditional Formatting 00:15:00 Activity-Apply Conditional Formatting 00:05:00 Add Data Validation Criteria 00:15:00 Activity-Add Data Validation Criteriaty 00:05:00 Trace Cells 00:15:00 Activity-Trace Cells 00:05:00 Troubleshoot Invalid Data and Formula Errors 00:15:00 Activity-Troubleshoot Invalid Data and Formula Errors 00:05:00 Watch and Evaluate Formulas 00:15:00 Activity-Watch and Evaluate Formulas 00:05:00 Create a Data List Outline 00:15:00 Activity-Create a Data List Outline 00:05:00 Create Sparklines 00:15:00 Activity_Create Sparklines 00:05:00 Create Scenarios 00:15:00 Activity-Create Scenarios 00:05:00 Perform a What-If Analysis 00:15:00 Activity-Perform a What-If Analysis 00:05:00 Perform a Statistical Analysis with the Analysis ToolPak 00:15:00 Activity-Perform a Statistical Analysis with the Analysis ToolPak 00:05:00 Create Interactive Data with Power View 00:15:00 Activity-Create Interactive Data with Power View 00:05:00 Consolidate Data 00:15:00 Activity-Consolidate Data 00:05:00 Link Cells in Different Workbooks 00:15:00 Activity-Link Cells in Different Workbooks 00:05:00 Merge Workbooks 00:15:00 Activity-Merge Workbooks 00:05:00 Export Excel Data 00:15:00 Activity-Export Excel Data 00:05:00 Import a Delimited Text File 00:14:00 Activity- Import a Delimited Text File 00:05:00 Activity-Integrate Excel Data with the Web 00:05:00 Activity-Integrate Excel Data with the Web 00:05:00 Create a Web Query 00:15:00 Activity-Create a Web Query 00:05:00 Import and Export XML Data 00:15:00 Activity-Import and Export XML Data 00:05:00 Activities and Exercise Files - Microsoft Excel 2016 Advanced 00:00:00 Module : 4 Create a Macro Using the Macro Recorder 01:00:00 Edit a Macro 01:00:00 Debug a Macro 00:30:00 Customize the Quick Access Toolbar and Hotkeys 00:30:00 Set Macro Security 01:00:00 Insert Text 00:30:00 Format Text 00:30:00 Sort Data 00:30:00 Duplicate Data 01:00:00 Generate a Report 01:00:00 Determine the Dialog Box Type 00:15:00 Capture User Input 01:00:00 Insert, Copy, and Delete Worksheets 00:30:00 Rename Worksheets 00:30:00 Modify the Order of Worksheets 00:15:00 Print Worksheets 00:30:00 Create User-Defined Functions 00:30:00 Automate SUM Functions 00:30:00 Activities and Exercise Files - Microsoft Excel 2016 and VBA 00:00:00 Module : 5 Enable and Navigate 00:30:00 Import Data from Various Data Sources 01:00:00 Refresh Data from a Data Source 00:30:00 Create Linked Tables 00:30:00 Organize and Format Tables 00:30:00 Create Calculated Columns 00:30:00 Sort and Filter PowerPivot Data 00:30:00 Create and Manage Table Relationships 01:00:00 Create PivotTables 01:00:00 Create PivotCharts 00:30:00 Create Power Views 01:00:00 Filter Data Using Slicers 00:30:00 Present PivotTable Data Visually 01:00:00 Manipulate PowerPivot Data Using DAX Functions 01:00:00 Extract Data from Tables Using Functions 00:30:00 Save Reports in Different File Formats 01:00:00 Work with Time Dependent Data 00:30:00 Protect Reports 00:30:00 Activities and Exercise Files - Microsoft Excel 2016 PowerPivot 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft Excel 2016 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft Excel 2016 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Be an expert in MS SharePoint knowing the key issues of this app from the MS SharePoint 2016 Site User course. The course can solve your different problems in MS SharePoint and make you an efficient in this field.   The MS SharePoint 2016 Site User course incorporates some effective methods of SharePoint interface and functions to teach the students easily. The course assists the students to know how to identify sites, run libraries and lists, and work with library documents. The course enables them to know about library setting incorporating the ideas of alert, check in and out of documents, and creation of calendar list, contact lists, and task list along with the relevant work of list setting. The purpose of the course is to enhance the SharePoint expertise knowing the fact of different views, use of newsfeed, and other MS office products. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS SharePoint 2016 Site User is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS SharePoint 2016 Site User is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 SharePoint Overview SharePoint Overview 00:04:00 Accessing SharePoint Sites 00:02:00 Sharepoint Interface and Navigation 00:08:00 Using the Open Menu 00:02:00 Using the Details Pane 00:01:00 Overview of SharePoint Permissions for Site Users 00:05:00 Locating Sites, Libraries, and Lists 00:04:00 Searching for SharePoint Content 00:04:00 Working with Document Libraries SharePoint Library Overview 00:04:00 Viewing and Downloading a Document from a Library 00:03:00 Uploading Items to a Document Library 00:03:00 Syncing a Library 00:03:00 Creating and Saving New Documents 00:04:00 Editing a Document 00:03:00 Creating a New Folder 00:03:00 Uploading and Moving Document into a Folder 00:01:00 Moving Document to Another Library 00:01:00 Pin to Top 00:02:00 Renaming Documents or Folders 00:02:00 Deleting Documents or Folders 00:02:00 Restoring a Document from the Recycle 00:02:00 Working with Document Library Settings Viewing Permissions for a Document 00:03:00 Version History Overview 00:03:00 Viewing, Comparing, and Restoring Prior Document Versions 00:04:00 Check In or Check Out Overview 00:03:00 Checking Out or Checking In a Document 00:03:00 Editing a Document with Check In or Check Out Enabled 00:03:00 Uploading a File to a Library with Check In or Check Out Enabled 00:02:00 Discarding a Check Out 00:02:00 Setting an Alert on a Document 00:03:00 Setting an Alert on a Library 00:03:00 Modifying or Deleting Alert Subscriptions 00:03:00 Changing View Column Settings 00:03:00 Sorting and Filtering Library Content 00:03:00 Sharing Links Including Durable Links 00:04:00 Working with Properties 00:02:00 Adding and Editing Properties 00:03:00 Adding and Editing Properties while Editing in Office 00:02:00 Narrowing a Document Search Result by Properties 00:02:00 Working with SharePoint Lists SharePoint List Overview 00:03:00 Adding an Item to a List 00:02:00 Adding an Item to a Contact List 00:01:00 Adding an Item to a Calendar 00:02:00 Creating a Recurring Calendar Event 00:02:00 Adding an Item to a Task List 00:03:00 Adding an Item to a Links List 00:02:00 Adding an Announcement 00:03:00 Attaching Content to an Announcement 00:04:00 Editing or Deleting a List Item 00:02:00 Editing or Deleting a Contact 00:02:00 Editing or Deleting a Calendar Event 00:04:00 Editing or Deleting a Task 00:03:00 Editing or Deleting an Announcement 00:02:00 Editing or Deleting a Link 00:01:00 Working with List Settings Adding and Editing Items Using Quick Edit 00:04:00 Sorting and Filtering List Items 00:03:00 Copying and Pasting Excel Info into a List 00:03:00 Exporting List Data into Excel 00:03:00 Creating an Alert for a List Item 00:03:00 Creating an Alert for a List 00:04:00 Enhancing the SharePoint Experience Working with Library or List Views 00:05:00 Creating Public or Personal Standard Views 00:10:00 Using Task Views 00:04:00 Creating a Views 00:04:00 Modifying or Deleting a View 00:04:00 Creating a Grouped View 00:06:00 Creating a Datasheet View 00:03:00 Creating a View to Display Items without Folders 00:03:00 Creating a View to Display Items Checked Out to Me 00:04:00 Sharing Documents and Sites 00:03:00 Coauthoring 00:02:00 Integration with Microsoft Office Integration with Office Online 00:03:00 Checking In or Checking Out Documents via Microsoft Office 00:02:00 Accessing and Uploading Properties from Microsoft Office 00:02:00 Accessing Prior Versions from Microsoft Office 00:02:00 Saving a Document to SharePoint from Microsoft Office 00:03:00 Syncing a Calendar to Outlook 00:02:00 Syncing a Library To Outlook 00:02:00 Integration with Office 365 00:04:00 Personal Profile and Newsfeed Updating Your Profile 00:04:00 Following Sites 00:03:00 OneDrive Overview 00:03:00 Uploading Documents to OneDrive 00:02:00 Sharing Content in OneDrive 00:04:00 Newsfeed Overview 00:06:00 Creating a Blog 00:04:00 Editing and Replying to Blogs 00:03:00 Conclusion Course Recap 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00