859 Dealing With Difficult Customers courses

Before entering the teaching profession, you need to develop core skills for the teaching industry. Teacher training will help you to be an effective teacher. The course will help you to prepare workshops, tackle tough topics, manage lessons, etc. After completion of this premium Teacher Training course, you will learn all the necessary skills that you should acquire as a teacher. This Certificate in Teacher Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to Teacher Training substantial and easier than ever! The Teacher Training course is designed to take learners through each and every step to develop their teaching skills. Learners will get an overview of the entire lesson plan, including how to keep the lessons interactive, deliver tips and tricks, and how deal with difficult pupils. Key Topics to Be Covered by Teacher Training What is Teacher Training? What is Facilitation? Identifying Appropriate Situations Identifying Participants' Needs Reviewing the Materials Identifying and Resolving Gaps Types of Activities Preparing for Emergencies What to Do When Activities Go Wrong Creating a Materials List Gathering Participant Information Setting Up the Physical Location The Power of Sticky Notes Challenges and Solutions Adjusting Your Material for a Sensitive Issue Upon successful completion of the Teacher Training course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Teacher Training course. With this comprehensive Teacher Training course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Enrolling on the Teacher Training course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. After completion of this Teacher Training course, you will be able to: Understand teacher training and facilitation Gather materials for lessons Create lesson plans and choose activities Deliver lectures in an effective way Prepare for the Workshop Tackle the difficult participants Start your learning journey straight away with this Teacher Training course and take a step toward a brighter future! Skills You Will Gain Teaching skill Effective delivery Lesson Completion Classroom management Lesson planning Time management Organisation Why Prefer This Certificate in Teacher Training? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Teacher Training course: Module One: Understanding Training and Facilitation What is Training? What is Facilitation? Identifying Appropriate Situations Module Two: Gathering Materials Identifying Participants' Needs Reviewing the Materials Identifying and Resolving Gaps Module Three: Creating a Lesson Plan Planning for the Basics Adding Slack Time Creating a Plan B Module Four: Choosing Activities Types of Activities Preparing for Emergencies What to Do When Activities Go Wrong Module Five: Preparing for the Workshop Creating a Materials List Gathering Participant Information Setting Up the Physical Location Module Six: Getting Off on the Right Foot Greeting Participants Being Prepared Using Icebreakers and Energizers Module Seven: Delivery Tips and Tricks Using Visual Aids Creating Supporting Materials Break! Module Eight: Keeping it Interactive Encouraging Discussion Using Group Work The Power of Sticky Notes Module Nine: Dealing With Difficult Participants The Ground Rules Challenges and Solutions Handling Interruptions Module Ten: Tackling Tough Topics Tough Stuff to Watch Out For Adjusting Your Material for a Sensitive Issue Dealing With Sensitive Issues in the Workshop Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Teacher Training at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Certificate in Teacher Training course is for you if you: Want to have a deeper insight into Certificate in Teacher Training Actively working on Certificate in Teacher Training and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Certificate in Teacher Training field. Requirements You will not need any prior background or expertise. All you need to take this Certificate in Teacher Training is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Teacher Training course is designed to lead you down the path to success as a Teacher. As a teacher, you will face many challenges in the institution. This course will help you in managing and support students to accomplish your lessons or tasks within the allocated time frame. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate in Teacher Training at QLS Level 3 Hard copy certificate - £89 After successfully completing this Certificate in Teacher Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

>> Deal Price is Active Now; Save: £403 GBP! << >> Offer Ends Today, Hurry Up!! << If you want to work as a well-paid Office Administrator, Secretary, or Personal Assistant, this Course from HF Online is for you. The course focuses on gaining practical knowledge so that you are completely equipped for job after you complete it. This course covers everything in a concise way, whether you are a total novice or have previous experience. Are you looking to improve your current abilities or make a career move? Our unique dmin, Secretarial and PA Course might help you get there! Expand your expertise with high-quality training - study the dmin, Secretarial and PA and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the dmin, Secretarial and PA online training course. This online training course is accredited by CPD with 15 CPD points for professional development. Students can expect to complete this course in around 11 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive Admin, Secretarial and PA course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this Admin, Secretarial and PA course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the Admin, Secretarial and PA course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Admin, Secretarial and PA course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Admin, Secretarial and PA Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of course: >> Admin, Secretarial and PA Course << Module 1: Personal Assistant This module covers the following topics: Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade Module 2: Admin Support This module covers the following topics: Getting Organised Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills Module 4: Organisational Skills This module covers the following topics: Remove the Clutter Prioritise Scheduling Your Time To-Do Lists Paper and Paperless Storage Organisation in Your Work Area Tools to Fight Procrastination Module 5: Telephone Etiquette This module covers the following topics: Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing This module covers the following topics: Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Proofreading and Finishing Module 7: Time Management This module covers the following topics: Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organising Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication This module covers the following topics: Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management This module covers the following topics: Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Assessment Process Assessments (either in the form of multiple-choice questions or assignment questions) relating to the course will be given to all students and must be completed to pass the course successfully. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Admin, Secretarial and PA Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Admin, Secretarial and PA program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Enrolling on the Admin, Secretarial and PA course can lead you to the following career path: PA/Admin Manager Secretarial Administrator Company Secretarial Administrator Legal Secretarial Assistant PA Administrator Recruitment Administrator Team Administrator And many more! The annual pay in this industry will range between £15,000 to £25,000 a year. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

A PA or secretary is an important component of building a productive and well-synchronised office. Therefore, companies highly value skilled secretaries and PAs. Grab the chance to develop your skills and abilities in this area with the Secretary & PA Diploma course. This ultimate course is designed to equip you with the right skills and a smooth learning experience. In this Secretary & PA Diploma online training, you will receive a clear understanding of the roles and responsibilities of a PA. In this course, you will get introduced to the skills you need to become a proficient PA. From the informative modules, you will be able to develop your expertise in delivering excellent admin support. In addition, the course will include detailed lessons on meeting management, organisation skills, time management techniques and much more. Here, you will also get the opportunity to enhance your expertise in MS Excel and PowerPoint. This course will allow you to develop your skills and elevate your resume. When you complete the course, you will receive a certificate of achievement. This certificate will boost your employability, so join now! After the course, you will learn Develop the adequate skills required to become a personal assistant Learn how to provide quality admin support in the office Explore the vital areas of administrative management tasks Improve your business writing, meeting management, and time management skills Build your expertise in MS Excel and PowerPoint Why Choose Secretary & PA Diploma? Opportunity to earn a certificate accredited by CPD after completing this Secretarial & PA Diploma Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Secretarial & PA Diploma program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Secretary & PA Diploma and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover on the Secretary & PA Diploma: Module 1: Personal Assistant Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade and more! Module 2: Admin Support Getting Organised Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills and more! Module 3: Administrative Management Why Your Office Needs Administrative Procedures Gathering the Right Tools Identifying Procedures to Include Top Five Procedures to Record What to Include in Your Binder Organising Your Binder What Not to Include in the Procedure Guide Share Office Procedure Guide Successfully Executing the Guide Module 4: Organisational Skills Remove the Clutter Prioritise Scheduling Your Time To-Do Lists Paper and Paperless Storage Organisation in Your Work Area Tools to Fight Procrastination and more! Module 5: Telephone Etiquette Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Proofreading and Finishing and more! Module 7: Time Management Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organising Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Assessment Process Once you have completed all the Secretarial & PA Diploma Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Secretarial & PA Diploma. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for Anyone interested in pursuing a career in the relevant sector Existing professionals who wish to elevate their skills Individuals who wish to learn about PA or secretary careers Requirements Enrol on the Secretary & PA Diploma with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Secretary & PA Diploma without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Secretary & PA Diploma online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path From the Secretary & PA Diploma course, you will learn the key skills required for the role of a PA. After completing the course, you can aim for career options such as PA (Salary range £26k-£44k per year) Office Administrator (Salary range £21k-£27k per year) Admin Assistant (Salary range £20k-£27k per year) Receptionist (Salary range £21k-£28k per year) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Master the art of negotiation and transform your professional and personal interactions with our comprehensive Negotiation Skills Professional Diploma. Designed for individuals seeking to enhance their ability to negotiate effectively in various settings, this course will provide you with the essential skills and strategies to succeed. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course on negotiation skills, learners will gain essential abilities to prepare effectively for negotiations, laying a strong foundation for success. They will understand the core principles of negotiation, including how to find mutual benefits and create win-win outcomes. The course will also teach strategies to handle challenging issues and difficult negotiators. Participants will learn techniques for negotiating in various settings beyond the boardroom, and how to represent others in negotiations. Additionally, the course will guide learners through the critical phases of bargaining and closing deals, ensuring they can secure the best possible agreements. By the end of the course, learners will be equipped with practical skills and confidence to navigate any negotiation scenario professionally and effectively. Course Curriculum Module 01: Getting Prepared Module 02: Laying the Groundwork Module 03: Understanding Negotiation Module 04: About Mutual Gain Module 05: Dealing with Difficult Issues Module 06: Negotiating Outside the Boardroom Module 07: Negotiating on Behalf of Someone Else Module 08: Phase Two - Bargaining Module 09: Phase Three - Closing Learning Outcomes: Develop strategic preparation techniques for effective negotiation scenarios. Master foundational groundwork for successful negotiation engagements. Grasp key principles of negotiation dynamics and strategies. Foster mutual gain through collaborative negotiation tactics. Address and resolve difficult negotiation issues effectively. Navigate negotiations beyond the boardroom setting confidently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate on Negotiation Skills 1:03:45 1: Module 01: Getting Prepared 08:24 2: Module 02: Laying the Groundwork 08:26 3: Module 03: Understanding Negotiation 07:46 4: Module 04: About Mutual Gain 09:01 5: Module 05: Dealing with Difficult Issues 07:10 6: Module 06: Negotiating Outside the Boardroom 05:01 7: Module 07: Negotiating on Behalf of Someone Else 05:18 8: Module 08: Phase Two - Bargaining 06:27 9: Module 09: Phase Three - Closing 05:12 10: CPD Certificate - Free 01:00 Who is this course for? Business managers seeking enhanced negotiation capabilities. Team leaders aiming to improve negotiation outcomes. Sales professionals looking to close better deals. Entrepreneurs negotiating with partners and stakeholders. Consultants representing clients in various negotiations. Career path Corporate Negotiator Sales Manager Business Development Manager Procurement Specialist Contract Manager Mediation Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Customer Service course is ideal for both job seekers and current employees. Learning Outcomes After completing this Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Why Choose this Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Free Courses included with Customer Service Course Course 01: Dealing With Difficult People Course 02: Anger Management Customer Service Training An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. Course Curriculum of Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Customer Service course. Customer Service Training 39:00 1: Customer Service Training 39:00 PDF Who is this course for? Customer Service Online Training This customer service course is ideal for- Candidates who are looking for a career change. Candidates who want to boost their CVs in order to improve their job chances should read on. Customer support representatives who want to advance their careers by honing their skills. Those who plan to continue their education after graduation. Company owners, administrators, and supervisors. Anyone looking for a rewarding job in customer service. Requirements Customer Service Online Training There are no specific requirements for Customer Service course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Facilitation Training and Strategic Operations Management Diploma course focuses on the essential skills of facilitation and strategic operations management. Participants will learn about the facilitation process, differentiating between process and content, team development models, building consensus, handling difficult individuals, and intervention techniques. Learning Outcomes: Understand the fundamentals of facilitation and its role in strategic operations management. Distinguish between process and content in facilitating effective group discussions and decision-making. Learn how to lay the groundwork for successful facilitation sessions and team development. Familiarize with the Tuckman and Jensen's Model of Team Development and its application in group dynamics. Develop skills in building consensus among team members and reaching critical decision points. Gain techniques to handle challenging individuals and address group dysfunction during facilitation. Learn about different intervention techniques and their appropriate usage in facilitation scenarios. Why buy this Facilitation Training and Strategic Operations Management Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Facilitation Training and Strategic Operations Management Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Facilitation Training and Strategic Operations Management Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Facilitation Training and Strategic Operations Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Facilitation Training and Strategic Operations Management Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Facilitation Training and Strategic Operations Management Diploma Understanding Facilitation 00:30:00 Process vs. Content 01:00:00 Laying the Groundwork 00:30:00 Tuckman and Jensen's Model of Team Development 01:00:00 Building Consensus 00:30:00 Reaching a Decision Point 01:00:00 Dealing with Difficult People 01:00:00 Addressing Group Dysfunction 01:00:00 About Intervention 00:30:00 Intervention Techniques 00:30:00 Mock Exam Mock Exam- Facilitation Training and Strategic Operations Management Diploma 00:20:00 Final Exam Final Exam- Facilitation Training and Strategic Operations Management Diploma 00:20:00

The Driving Instructor Training course covers essential topics such as understanding the role of a driving instructor, structured driver training, ADI exams, communication skills, handling new clients, learning to drive, driving large vehicles, assessment techniques, and dealing with disabilities and impairments. Learning Outcomes: Understand the role and responsibilities of a driving instructor. Learn about structured driver training methods and effective teaching techniques. Prepare for the ADI exams and gain knowledge of the examination process. Develop effective communication skills to interact with and guide new clients. Acquire knowledge of the learning-to-drive process and best practices for learner drivers. Gain skills to handle and teach driving large vehicles, such as commercial trucks or buses. Learn various assessment items and techniques for evaluating learner drivers. Understand how to deal with disabilities and impairments during driver training. Why buy this Driving Instructor Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Driving Instructor Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Driving Instructor Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Driving Instructor Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Driving Instructor (Self-Employed): £30,000 - £40,000 per annum Driving School Instructor: £25,000 - £35,000 per annum Advanced Driving Instructor: £35,000 - £45,000 per annum Fleet Driver Trainer: £30,000 - £40,000 per annum DVSA Examiner: £27,000 - £36,000 per annum Road Safety Officer: £25,000 - £35,000 per annum Course Curriculum Module 01: The Driving Instructor The Driving Instructor 00:20:00 Module 02: Structured Driver Training Structured Driver Training 00:29:00 Module 03: The ADI Exams The ADI Exams 00:37:00 Module 04: Communication Skills and Dealing with a New Client Communication Skills and Dealing with a New Client 00:26:00 Module 05: Learning to Drive Learning to Drive 00:35:00 Module 06: Driving Large Vehicles Driving Large Vehicles 00:35:00 Module 07: Assessment Items Assessment Items 00:28:00 Module 08: Disabilities and Impairments Disabilities and Impairments 00:34:00 Assignment Assignment - Driving Instructor Training 00:00:00

Our Time Management - Level 4 course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this course will provide you with the necessary knowledge and skills to take your professionalism to the next level. Enrol in our Time Management - level 4 course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. This can help you equip yourself with the skills you will need to land your dream job. Learning Outcomes After completing the course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Time Management - Level 4 Course from Us Self-paced course, access available from anywhere. This Course Easy to understand, high-quality study materials. This Course developed by industry experts. This Course MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Time Management - Level 4 Course Course 01: Time Management - Level 4 Course 02: Level 5 Negotiation Skills Course Course 03: Dealing With Difficult People ***Others Included in this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life -------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections -------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type -------------- Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Time Management - Level 4 course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Embark on a journey to mastering the intricate art of production management with our Production Manager course. This educational odyssey commences with an exploration of facilitation, delving into the nuances between process and content. You'll be guided through the foundational aspects of setting the stage for effective teamwork and decision-making. As the course progresses, you'll immerse yourself in Tuckman and Jensen's model of team development, a cornerstone theory in understanding team dynamics. This course also equips you with the skills to build consensus within teams, a vital component in navigating the complex landscape of today's work environments. Furthermore, you'll learn to address the challenges of reaching pivotal decision points and managing complex group interactions, including the delicate task of handling challenging personalities and rectifying group dysfunctions. This comprehensive course offers a deep dive into the realm of interventions, shedding light on various intervention techniques. It's meticulously designed to transform you into a proficient production manager, capable of fostering a harmonious and efficient work atmosphere. By the end of this course, you will not only possess a thorough understanding of team development and dynamics but also the practical know-how to apply these concepts effectively in real-world scenarios. This blend of theoretical knowledge and application prepares you to lead with confidence, making critical decisions and driving your team towards success. Learning Outcomes Gain a comprehensive understanding of facilitation and the distinction between process and content in management. Develop an in-depth knowledge of Tuckman and Jensen's model, essential for effective team development. Acquire skills to build consensus and navigate decision-making processes within diverse teams. Learn strategies to effectively manage difficult individuals and address group dysfunctions. Master various intervention techniques, enhancing your ability to maintain a productive work environment. Why choose this Production Manager course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Production Manager course for? Individuals aspiring to step into the role of a production manager. Team leaders seeking to enhance their management and facilitation skills. Professionals in the management field aiming to deepen their understanding of team dynamics. Those responsible for making critical decisions and leading teams in any business setting. Employees looking to transition into managerial roles and require a solid foundation in team development and management. Career path Production Manager: £30,000 - £50,000 Team Leader: £25,000 - £40,000 Operations Manager: £35,000 - £55,000 Project Coordinator: £24,000 - £35,000 Human Resources Manager: £30,000 - £50,000 Business Development Manager: £28,000 - £55,000 Prerequisites This Production Manager does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Production Manager was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Production Manager Understanding Facilitation 00:30:00 Process vs. Content 01:00:00 Laying the Groundwork 00:30:00 Tuckman and Jensen's Model of Team Development 01:00:00 Building Consensus 00:30:00 Reaching a Decision Point 01:00:00 Dealing with Difficult People 01:00:00 Addressing Group Dysfunction 01:00:00 About Intervention 00:30:00 Intervention Techniques 00:30:00 Mock Exam Mock Exam- Production Manager 00:20:00 Final Exam Final Exam- Production Manager 00:20:00

Dive into the essence of happiness with our course, '20 Keys for Happy Life'. Traverse through a curated curriculum designed to unlock the deepest facets of joy, well-being, and contentment. The world can be a chaotic place, but with the right tools, you'll find pockets of peace amidst the pandemonium. Embark on this enriching journey from an insightful introduction, meandering through the essential keys to happiness, and finally wrapping up with a profound ending. Learning Outcomes Understand the foundational principles of happiness and well-being. Recognise and implement the 20 essential keys to lead a fulfilled life. Develop strategies to maintain contentment during challenging times. Gain insights into the psychological and emotional aspects of joy. Enhance personal growth and overall life satisfaction. Why buy this 20 Keys for Happy Life course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the 20 Keys for Happy Life there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this 20 Keys for Happy Life course for? Individuals seeking a deeper understanding of happiness and well-being. Those looking to improve their overall life satisfaction. People eager to incorporate positivity and contentment in their daily routine. Professionals in the mental health or counselling field. Anyone in pursuit of personal growth and development. Prerequisites This 20 Keys for Happy Life does not require you to have any prior qualifications or experience. You can just enrol and start learning.This 20 Keys for Happy Life was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Well-being Consultant: £30,000 - £45,000 annually Happiness Coach: £35,000 - £50,000 annually Mental Health Counsellor: £23,000 - £40,000 annually Personal Development Trainer: £28,000 - £55,000 annually Lifestyle Advisor: £25,000 - £42,000 annually Positive Psychology Researcher: £31,000 - £48,000 annually Course Curriculum Section 01: Introduction Introduction 00:01:00 My Promise to You 00:03:00 Section 02: Key to Happiness Key 1 - Environment 00:10:00 Key 2 - Choices 00:07:00 Key 3 - Disappointments 00:11:00 Key 4 - Other People's Opinion 00:05:00 Key 5 - Perfectionism 00:06:00 Key 6 - Be Positive 00:12:00 Key 7 - Perspective 00:07:00 Key 8 - The World Moves On 00:08:00 Key 9 - Scenarios 00:13:00 Key 10 - The '3 Questions' Method 00:04:00 Key 11 - World Ranking 00:05:00 Key 12 - Social Media, Bullying & Dealing With Difficult People 00:11:00 Key 13 - Work 00:16:00 Key 14 - Variety 00:04:00 Key 15- Block Scheme of Happiness 00:02:00 Key 16- Take Care of Your Home 00:04:00 Key 17- Health 00:07:00 Key 18- Dealing With Complainers 00:04:00 Key 19 - People Like to Talk 00:06:00 Key 20 - Comparing Yourself to Others 00:08:00 Section 03: End Thank You 00:03:00 Assignment Assignment - 20 Keys for Happy Life 00:00:00